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Crestron UPX-2, Operation Manual

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Crestron UPX-2 Operation Manual Download Page 97

Universal Presentation Processor  

Crestron 

UPX-2

 

UPX-2 Troubleshooting (Continued) 

TROUBLE 

POSSIBLE 

CAUSE(S) 

CORRECTIVE ACTION 

“Communication Error 
with Control System” is 
displayed when demo 
project loaded. 

UPX-2 is unable to 

communicate with 
control system. 

Check CUZ file version.  

Check UPX-2 Cresnet ID. 
Check for or load demo program in 
control system. 

“Invalid Path” displayed 
in MediaMarker Session 
Information window. 

Path not specified or 

no Flash memory 
installed. 

Specify network path or install Flash 

memory in PC Card slot A or B. 

A "Restrictions" message 
appears. 

Enable Pop-ups 

not 

checked. 

Open 

SETUP MENU | Embedded Apps 

and click checkbox. 

Restoring UPX-2 Default Settings 

To restore the default settings of the UPX-2: 

1.  Connect to the UPX-2 as described in “Establishing Communications 

Between the PC and the UPX-2” on page 59. 

2.  Open a console window in Crestron Toolbox and type the command 

RESTORE

. This command will affect the following parameters: 

• 

IP Table: All IP table entries are deleted. 

• 

Video/RGB settings: Settings are reset to “0”. 

• 

Net ID: Reset Net ID to 03. 

• 

Display Output will be set to 1024 x 768. 

• 

Project Working Path: The Project Working Path will be set to 

user\display.

 

• 

Internet Security settings: High for Internet sites, Medium for 
Intranet, Low for Trusted sites. Trusted sites list is restored to 
crestron.com and 192.168.*.*. 

• 

Standby Timeout: Standby Timeout will be reset to 10 minutes. 

• 

Console settings: Restored to factory defaults (115200 Baud, no 
parity, 8 data bits, 1 stop bit). 

• 

Mouse cursor show/hide status: Restored to factory default setting: 
“Hidden”. 

• 

Ethernet Settings: TCP/IP properties will change to DHCP. 

• 

Mapped Drives: All mapped drives will be cleared. 

• 

Admin Username and Password: Admin Username and Password 
will be set to upxadmin. 

• 

Hostname and Workgroup name: The hostname and workgroup 
name of the touchpanel will reset to their factory defaults. 

CAUTION:  Do not

 turn off power to the UPX-2 while it is restoring the 

default settings. Damage may occur.  

Operations Guide – DOC. 6276B 

  Universal Presentation Processor: UPX-2 

¥

 75 

Summary of Contents for UPX-2

Page 1: ...Crestron UPX 2 Universal Presentation Processor Operations Guide ...

Page 2: ...ectronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respective owners Windows and Windows XP are registered trademarks of Microsoft Corporation in the United States and other countries 2006 Crestron Electronics Inc ...

Page 3: ...ocessor UPX 2 1 Introduction 1 Features and Functions 1 Demonstration Program 5 Specifications 7 Physical Description 10 Industry Compliance 18 Setup 19 Rack Mounting 19 Network Wiring 20 Crestron Toolbox 21 Identity Code 21 Configuring the UPX 2 23 Hardware Hookup 52 Setting Up a Projector for the UPX 2 57 Programming 58 Uploading and Upgrading 59 Establishing Communications Between the PC and th...

Page 4: ...Standards 78 Progressive and Interlaced Video 79 Aspect Ratios 81 Software License Agreement 84 Return and Warranty Policies 86 Merchandise Returns Repair Service 86 CRESTRON Limited Warranty 86 Microsoft Windows XP Embedded End User License Agreement 87 INDEX 89 ii Contents Operations Guide DOC 6276B ...

Page 5: ...TT DualTouch touchpanel RGB cable for connecting UPX 2 to DTT DualTouch touchpanel included with DTT DualTouch touchpanel Power cables included with UPX 2 and DTT DualTouch touchpanel Cresnet cable for connecting the UPX 2 to the 2 Series control system not included Hook Up Refer to the following diagrams and connect the UPX 2 in the following order 1 You must connect a PS 2 keyboard and mouse to ...

Page 6: ...r DTT 17 Doc 6343 Operations Guide for additional details These guides are available from the Crestron website http www crestron com manuals NOTE The UPX 2 supports a variety of touchpanels from different manufacturers For information on selecting a supported touchpanel model refer to Configuring Touch Screens on page 31 for more information DTT 15V2 Hookup iv Universal Presentation Processor UPX ...

Page 7: ... Crestron UPX 2 DTT 17 Hookup NOTE One or two touchpanels may be connected 3 Use the following diagram to make the rest of the required connections Setup Connections Operations Guide DOC 6276B Universal Presentation Processor UPX 2 v ...

Page 8: ...nection NOTE The UPX 2 defaults to Cresnet ID 03 6 Connect the audience display device to RGB OUTPUT B 7 Connect the power cord and power up the UPX 2 The DTT screen cycles through a series of different color screens as it normally powers up 8 When the license agreement appears click I agree to accept the terms and conditions A printed version of this agreement appears at the end of this guide 9 T...

Page 9: ...TUP MENU may be displayed on the left side of the screen If this occurs the display needs to be adjusted To adjust the display select Display Output from the SETUP MENU and select the Full Screen White test pattern Turn off the display s power and turn back on after five seconds Press the screen to return to the Display Output window and then press Close to return to the SETUP MENU The display wil...

Page 10: ...edure requires Crestron Toolbox The minimum version of Crestron Toolbox required to operate with the UPX 2 is version 1 2 10 or later For more information refer to Crestron Toolbox on page 21 Serial Communication 1 When the SETUP MENU appears click the Touch Screen button 2 In the Use Serial Port For box click Console In the Console Settings box select the Baud Rate 115200 select Parity None selec...

Page 11: ...tain a list of accessible control systems and network devices You can establish a session with any or all of the devices in the address book provided the PC has a valid connection to the Cresnet or Ethernet network 5 Select the device from the Address Book or click Add Entry and type a name for the new device UPX2 in our example 6 Select RS232 as the Connection Type and select the serial settings ...

Page 12: ...con and select UPX2 from the drop down list if it is not already selected If communication is successful the System Info window displays the firmware version number Cresnet ID connection parameters memory usage and hardware information Crestron Toolbox System Info x Universal Presentation Processor UPX 2 Operations Guide DOC 6276B ...

Page 13: ...unications Between the PC and the UPX 2 on page 59 1 To establish Ethernet communications select Identity from the UPX 2 SETUP MENU Network ID Window 2 Copy the Hostname from the Network ID window 3 Start Crestron Toolbox and open the address book by clicking 4 Select the existing UPX2 entry from the Address Book for changing to a TCP IP entry or click Add Entry and type a name for the new device ...

Page 14: ...U on page vi Click Display Output select the appropriate Output Resolution and click Apply If the screen resolution is not acceptable choose another resolution setting If the controls are not visible due to the change in resolution use Crestron Toolbox to change the resolution Refer to Display Output on page 33 for instructions Select the following Test Patterns in the following order and adjust t...

Page 15: ...nd the Crestron logo screen for approximately 2 5 minutes prior to displaying the progress bar This is a normal part of the boot up process Do not turn off power to the UPX 2 while it is rebooting Damage may occur NOTE Touchpanel calibration is required after a firmware upgrade NOTE If a touchpanel is disconnected and reconnected to a different port or reconnected with a hub connecting to the UPX ...

Page 16: ...grams and UPX 2 projects and many other tasks Load the Demo Program Project For the demo program to function the UPX 2 must contain the correct VTZ project file and the control system it is connected with must contain the correct SPZ file These files are contained in a ZIP file on the Crestron FTP server The FTP server contains a ZIP file for systems with a DTT 15V2 touchpanel and a ZIP file for s...

Page 17: ...roject is selected using the Browse command that project is added to the Project File drop down list This makes it convenient to recall projects without need to browse to a directory Selecting Send All File Types sends the entire project Selecting Send Selected File Types sends only the file types that are selected Core Files are files that include UPX 2 logic join number remapping and other files...

Page 18: ... the modified files against the time required to send the entire project Crestron Toolbox will then select the package with the shorter transmission time 8 Click the Browse button to browse for a new compiled vtz program Open Window 9 Select a file and click Open When the Project window re opens click Send to send the project to the UPX 2 To verify that the project has been transferred successfull...

Page 19: ...T 15V2 or DTT 17 is running on the 2 Series control system If communicating to the UPX 2 via Ethernet the control system s IP address must be in the UPX 2s IP table Refer to TCP IP Communication on page 64 for information on IP tables Button Configuration When the system is initially started after loading the demo project the five source selection buttons are not assigned Place and hold a finger o...

Page 20: ...and the Appendix on page 77 for basic video and RGB information Calibrate the RGB Video Inputs Click RGB Video on the UPX 2 SETUP MENU Select each of the RGB and video inputs and adjust them using this window Click on an input tab and adjust the settings resolution horizontal and vertical frequency for the selected input Refer to RGB Video on page 35 for additional RGB and Video setup details xvii...

Page 21: ...eated with the UPX 2 Refer to MediaMarker on page 72 for additional MediaMarker information NOTE Word Excel and PowerPoint files can only be created on the UPX 2 MSO The UPX 2 supports removable storage devices such as compact flash via PC Card or USB interface When a device is inserted for example a PC Card in the front ports of the UPX 2 a drive letter is assigned by the UPX 2 for access to that...

Page 22: ...t the touchpanel will cycle through colors and the Crestron logo screen for approximately 2 5 minutes prior to displaying the progress bar This is a normal part of the boot up process Do not turn off power to the UPX 2 Damage may occur NOTE Certain USB flash drives may not be recognized by the UPX 2 if they are left connected during a reboot or when power is cycled To recognize a USB flash drive t...

Page 23: ...m Embedded PC applications include Microsoft Internet Explorer Windows Media Player RealPlayer 1 Remote Desktop1 NetMeeting Java Runtime1 Macromedia Flash Plug In1 Axis ActiveX controls1 DirectX 1 and viewers for Microsoft Word Microsoft Excel Microsoft PowerPoint and Adobe Acrobat DualTouch Technology Senses fingertip and pen control Three simultaneous scalable unique source windows on a single D...

Page 24: ...is ActiveX controls DirectX and viewers for Microsoft Word Microsoft Excel Microsoft PowerPoint and Adobe Acrobat Can be upgraded to UPX 2 MSO by purchasing UPX OS1GB MSO Additional features may be available from free downloads from the Crestron website UPX 2 MSO 1GB All of the embedded applications of the UPX 2 1GB with the addition of Microsoft Picture Manager and full blown versions of Microsof...

Page 25: ...ring information contact Crestron The UPX 2 includes complete connectivity plus support for peripherals through a single USB 2 0 port and two PC Card slots on the front panel with two PS 2 ports three USB 2 0 ports and one IEEE 1394 port on the rear panel The UPX 2 is also enabled to control other connected computers The Crestron exclusive Touch the PC technology allows real time touchpanel naviga...

Page 26: ... images dynamic text and animations The UPX 2 features PNG image support which enables translucent objects to be placed over still images such as background The dynamic graphics feature enables the display of images pictures CD cover art etc that are hosted externally on a flash memory card or media server The position and appearance of each video window can be fully customized within the total gr...

Page 27: ...demonstration program that can be configured and used as an out of the box presentation system with a 2 Series control system Pre Programmed User Interface For information on running the demonstration program refer to UPX 2 Quick Start on page iii Operations Guide DOC 6276B Universal Presentation Processor UPX 2 5 ...

Page 28: ... 2 Universal Presentation Processor UPX 2 Universal Presentation Processor and DTT 17 DualTouch Technology Touchpanel Typical Application Diagram 6 Universal Presentation Processor UPX 2 Operations Guide DOC 6276B ...

Page 29: ...palette graphics 8 Bit alpha transparency and video 16 7 million colors Video Processor Digital Sampling Resolution Output color depth 24 bits per pixel 8 bits per color 24 bit video graphics 24 bits per pixel 8 bits per color Video Switcher Seamless Matrix Switcher Up to six inputs routed to three scalers accommodates versatile combinations of composite S video and component sources automatically...

Page 30: ...B Analog formats Input resolution non interlaced Min Max levels Impedance Sync input type Sync input level Sync input impedance Maximum Sync input Horizontal frequency Vertical Frequency Two DB15HD RGB VGA female input connectors HDTV can be applied to RGB input A RGBHV RGBS and RGsB 640 x 480 minimum to 1600 x 1200 maximum 75 Hz limit at 1600 x 1200 0 7 to 1 5 Vp p with built in DC restoration 75...

Page 31: ...UP Standard Touch Settable ID functionality Indicators PWR Indicates unit power is on NET Indicates this device is getting polled on Cresnet SETUP Standard Touch Settable ID functionality Operating Environment Temperature 41 to 113 F 5 to 45 C Humidity 10 to 90 RH non condensing Rack Units 2 units high Dimensions Height without feet 3 47 in 8 81 cm Width with ears 19 0 in 48 26 cm Width without ea...

Page 32: ...l has RS 232 video LAN USB 1394b and Cresnet connectors The front panel has a PWR green LED and a NET yellow LED The PWR LED illuminates when power is applied to the unit When functioning as a Cresnet device the NET LED blinks when the unit is polled This will generally be frequent enough to appear to be on steady The front panel also contains two PC card slots a USB port a momentary power button ...

Page 33: ...l NET NET 24 Y Z G The four pin 5 mm detachable terminal block provides communication the UPX 2 does not use power from or supply power to this pin with a Cresnet control network For additional details refer to Network Wiring on page 20 Pins 24 and G provide 24 VDC and ground Pins Y and Z provide communications data NOTE The UPX 2 does not use or supply power to the 24 VDC Cresnet connection Opera...

Page 34: ...22 Signal Common 6 To UPX 2 RXD RS 422 Receive Data Idles High 7 From UPX 2 RTS RS 232 Request to Send 8 To UPX 2 CTS RS 232 Clear to Send 9 From UPX 2 TXD RS 422 Transmit Data Idles Low RGB OUTPUT A and B RGB OUTPUT A B Pin 5 Pin 10 Pin 15 Pin 1 Pin 6 Pin 11 Two DB15HD female connectors are provided for RGB VGA output The DTT DualTouch Technology touchpanel is connected to RGB OUTPUT A for analog...

Page 35: ...C connectors HDTV Component input video can be 480p 576p 720p and 1080i Composite video is a type of video signal in which all information the red green and blue horizontal and vertical sync signals are carried over one coaxial cable HDTV utilizes all three BNC connectors associated with VIDEO INPUT A so if you wish to display one HDTV and another video source simultaneously the other video source...

Page 36: ...GNALS PIN SIGNALS 1 TX 5 N C 2 TX 6 RC 3 RC 7 N C 4 N C 8 N C USB 2 0 USB USB Three Universal Serial Bus USB A connectors on the rear of the UPX 2 provide a communications link to the DualTouch Technology touchpanels DTT and third party peripherals USB is a connectivity specification developed by the USB Implementers Forum that provides a single simple standardized way to connect up to 127 devices...

Page 37: ...ipheral devices now come equipped to meet IEEE 1394b Implementations of IEEE 1394b which include FireWire and i Link are not supported in the first release of the UPX 2 Additional functionality compatibility will be available in future firmware releases 1394 Connector Pinout PIN DESCRIPTION 1 30 VDC 2 Ground 3 TPB Twisted Pair B 4 TPB Twisted Pair B 5 TPA Twisted Pair A 6 TPA Twisted Pair A 1 3 5 ...

Page 38: ... is provided This compact flash card is specifically configured by Crestron and can only be substituted with cards supplied by Crestron The flash memory slot is accessible on the back panel of the unit CAUTION Do not remove the flash memory unless instructed to do so by a Crestron customer service representative CAUTION Make sure power is disconnected before removing or installing the compact flas...

Page 39: ...IA card slots A and B are provided for additional flash memory cards and wireless Ethernet card PQI FPC PC E and Kingston CF ADP have been tested The UPX 2 supports removable storage devices such as compact flash via PC Card or USB interface When a device is inserted for example a PC Card in the front ports of the UPX 2 a drive letter is assigned by the UPX 2 for access to that storage The first d...

Page 40: ...ted LED are used for setting a unit s network ID during the initial configuration of a Cresnet system or when the device is being added replaced Refer to Identity Code on page 21 for more information Industry Compliance This product is Listed to applicable UL Standards and requirements by Underwriters Laboratories Inc E174344 As of the date of manufacture the UPX 2 has been tested and found to com...

Page 41: ...ded on all sides of the unit NOTE Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised NOTE Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring Appropriate consideration of...

Page 42: ...quipment Please use the Crestron Power Calculator to help calculate how much power is needed for the system http www crestron com calculators When calculating the length of wire for a particular Cresnet run the wire gauge and the Cresnet power usage of each network unit to be connected must be taken into consideration Use Crestron Certified Wire only If Cresnet units are to be daisy chained on the...

Page 43: ...t the network Also for networks with lengthy cable runs it may be necessary to add a Hub Repeater after only 20 devices Crestron Toolbox NOTE The minimum version of Crestron Toolbox required to operate with the UPX 2 is version 1 2 10 or later Crestron Toolbox a replacement for Crestron Viewport is a broad based software package that accomplishes multiple system tasks primarily using an RS 232 or ...

Page 44: ... Net ID that may require changing The Network Device Tree window will not permit you to choose an ID already in use by another device that is not equipped with TSID If you are going to assign an ID that is already in use by a device that is equipped with TSID a warning message will appear Duplicate Net ID Warning Message Any Net ID changed in Crestron Toolbox does not change the Net ID as assigned...

Page 45: ...Ds with the SETUP button on the rear panel For instructions refer to the Crestron Toolbox help file NOTE To set the ID using the SETUP MENU refer to Cresnet on page 29 Configuring the UPX 2 The UPX 2 is configured from the SETUP MENU NOTE If a project has not been loaded or if an invalid project has been loaded the touchpanel displays an error message and defaults to the SETUP MENU screen Operatio...

Page 46: ...Refer to Configuring Touch Screens on page 31 for information on calibrating the touchpanel Via USB Keyboard 1 Attach a USB keyboard as shown on page v 2 Open the Validate User Account Info window shown below by pressing Ctrl Alt Shift on the keyboard Validate User Account Info Window 3 Enter the user account name and password and click Validate NOTE The default account name is upxadmin and the de...

Page 47: ...lish communication with the UPX 2 as described in Establishing Communications Between the PC and the UPX 2 on page 59 2 Right click on the device and select Functions Setup Mode Setup Calibrate Window 3 Select Enter Setup Mode The SETUP MENU will be displayed in the center of the screen as shown in the following diagram NOTE Select Exit Setup Mode to exit the SETUP MENU Operations Guide DOC 6276B ...

Page 48: ...U provides access to all basic functions and parameters It is divided into SETUP ETHERNET STANDBY TIMEOUT MISC CONTROLS and SHUTDOWN sections NOTE To allow the UPX 2 to upload projects Standby Timeout is disabled until approximately five minutes after the project is loaded To exit the SETUP MENU and return to the program press Exit located at the bottom of the SETUP MENU To reboot the UPX 2 press ...

Page 49: ...ions setup a Proxy Server close network connections and manage the cache of the Internet Browser clear temporary files history and cookies Security Setup Window Setup Connections Click Setup Connections to open the Network Connections window This window is used to map to a network drive A mapped network drive permits easy access to embedded application files Word Excel Powerpoint MediaMarker etc a...

Page 50: ...r a User Name and Password 3 Click the Remember and reconnect on startup checkbox if so desired 4 Click OK to enable the new network connection and return to the Network Connections window Setup Proxy Click Setup Proxy to open the Setup Proxy window This window is used to point to a proxy server for Internet access A proxy server acts as an intermediary between your internal network intranet and t...

Page 51: ...onnection and return to the Network Connections window Once all changes to network connections have been completed click OK to return to the SETUP MENU Cresnet The Cresnet Setup window allows you to enable or disable Cresnet and permits changing the Cresnet ID Cresnet Setup Window Select Enable for normal Cresnet communication mode or Disable to disable Cresnet communications The communication mod...

Page 52: ...he AUX COM serial port The AUX COM port can be used for serial communications between a PC and the UPX 2 console or as a communications port between the UPX 2 and third party touch screens The Touch Screen Console Settings window also provides Mouse Cursor Key Click and touch screen calibration for both finger touch and annotation pen NOTE Touchpanel calibration may be required after a firmware up...

Page 53: ...ation devices Touch Device Configuration Window Select a device and click Calibrate to calibrate You can also calibrate a device by touching the screen for five seconds A full screen appears on the touchpanel with calibration instructions for the touch procedure Once calibration is complete you must click Save Reboot on the SETUP MENU to save the calibration settings CAUTION At power up or reboot ...

Page 54: ...h Screen Console Settings window to open the Touch Configuration window for third party devices Touch Configuration Window A device can be calibrated by selecting the device and clicking Calibrate The timeout in seconds for the calibration procedure can be adjusted from this screen by clicking the up or down arrows next to the time value To add a new device click Add to open the Configure Device w...

Page 55: ...d for the device is for the end user s convenience and is displayed only during calibration Display Output The Display Output button permits you to select the output resolution and provides test charts for setting up the display device Output A and B have the same resolution Display Output Window Select the appropriate Output Resolution and click Apply If the screen resolution is not acceptable ch...

Page 56: ...e 8 RGB Gradient NOTE If the screen does not fit properly adjust the resolution Select Project Permits the selection of the UPX 2 program a vtz file The default file location is the internal flash To select a project from the internal flash select Browse and select the compiled project to be loaded If loading an external file check External as the Project Working Path and use the Select button to ...

Page 57: ...uency for the selected input The selected input is shown on output B The RGB Video Setup window can be brought up and hidden using reserved joins from within a project Refer to the latest version of the UPX 2 Reference Guide Doc 6286 which is available from the Crestron website The RGB Video Setup window contains the following settings as displayed in the image Changes are made in real time Operat...

Page 58: ...ate bands If you see only horizontal noise adjust Fine to reduce or eliminate noise You may also need to perform this vertical line adjustment again after changing the size of the display image Size and Position A vertical horizontal line grid screen test pattern is recommended when adjusting for position and size Color Color bar and gray scale screens test patterns are recommended for color adjus...

Page 59: ...o 30 presets may be stored for future retrieval Press Store to store the settings in the preset location displayed Press Load to load the settings of the preset location displayed When an RGB source is connected the UPX 2 automatically detects the horizontal resolution vertical resolution and sync frequency of the source The UPX 2 will search through all of the presets that are defined for the det...

Page 60: ... to 10 of the image on each edge Digital images have nearly eliminated the noise and other artifacts at the edge of the picture so more of the video image can be safely shown The Normal setting is usually the correct choice for most video inputs Presets Up to 30 presets may be stored for future retrieval Press Store to store the settings in the preset location displayed Press Load to load the sett...

Page 61: ...he default settings for a video signal brightness 0 contrast 0 hue 0 and saturation 0 These settings will be stored as the last recalled settings If presets have not been stored for a specific input the last recalled settings will be applied to all sources for the input The preset number 0 will be reported to the control system and displayed on the screen Manage Presets Use the Manage Presets tab ...

Page 62: ...ustments are available for the Wave Out and Line In signals There are also overall controls for the Master volume and balance In addition you can enable or disable the key click sound Defaults are 25 for volume and zero for balance Audio Setup Window Annotation The Annotation button displays the MediaMarker Session Information window MediaMarker Session Information Window 40 Universal Presentation...

Page 63: ...y a sequential frame number The frame template serves as a starting point for each new frame Crestron supplies some ready made templates or you can use one of your own Screen captures can automatically save the contents of the current annotation frame to an image file The file will be saved as the default file type HTML JPG BMP PNG or TIF as specified in the session folder The Session Folder brows...

Page 64: ...ects annotation animation must be enabled by the control system program or a control on a UPX 2 touchpanel project When using a DTT touchpanel or a mouse the functions of the buttons on the stylus or mouse can be defined in the Pen Mouse Functions section of the Preferences window The tip of the pen corresponds to the left mouse button The pen side button corresponds to the middle mouse button if ...

Page 65: ...each of the three zones Internet intranet and trusted sites The security levels are defined as High The safest way to browse but also the least functional Less secure features are disabled Appropriate for sites that may have harmful content Medium Safe browsing and still functional Prompts before downloading potentially unsafe content Unsigned ActiveX controls will not be downloaded Appropriate fo...

Page 66: ... to displaying the progress bar This is a normal part of the boot up process Do not turn off power to the UPX 2 while it is rebooting Damage may occur Trusted Sites A list of trusted sites can be created and edited by pressing Add Remove Trusted Sites To add or remove a trusted site press Add Remove Trusted Sites to open the Trusted Sites window From here trusted sites can be added and edited Site...

Page 67: ...ces Office Activation UPX 2 MSO only Press the button labeled Activate Microsoft Office to start the process for activating Microsoft Office A window will open describing the procedure and requirements for activating Microsoft Office NOTE An Internet connection is required to activate Microsoft Office For instructions on setting up an Internet connection refer to Establishing Communications Betwee...

Page 68: ...n of the UPX 2 s settings for Ethernet communications Ethernet Press the Ethernet button to access the Ethernet Setup window Changes are made in real time and there is typically no need to reboot The Ethernet address and mask are displayed on this screen Ethernet Setup Window Click TCP IP Setup to open the EthernetExternal Properties window This window displays the connection and related required ...

Page 69: ...k Properties Internet Protocol TCP IP Properties Window Transmission Control Protocol Internet Protocol TCP IP is a set of protocols that defines how to transfer data between two computers TCP monitors and ensures correct transfer of data IP receives the data from TCP breaks it up into packets and Operations Guide DOC 6276B Universal Presentation Processor UPX 2 47 ...

Page 70: ...P Table Edit remove or enter a control system s IP address in the IP table to enable communication between the UPX 2 and a control system The UPX 2 can communicate with multiple control systems Refer to the latest version of the Crestron 2 Series Control Systems Reference Guide Doc 6256 for more information on IP tables IP Table Setup Window The IP ID is the ID number that is used to identify the ...

Page 71: ...only or read write Click Close after adding all folders to be shared MISC CONTROLS Details The Misc Controls MENU contain the Diagnostics and Show Keyboard buttons Press the Diagnostics button to display the firmware version number control popup messages and appearances and to reset the end user license There are various types of popup messages Following are definitions of each message type Warnin...

Page 72: ...keyboard The on screen keyboard can be used in any of the embedded applications for example enter a web address enter data into a spreadsheet etc Exit the on screen keyboard by selecting File Exit On Screen Keyboard NOTE If Ctrl Alt Shift is selected from the onscreen keyboard user accounts and passwords can no longer be typed from the onscreen keyboard or an external keyboard 50 Universal Present...

Page 73: ...e various images on the display This may take a few minutes When a screen appears with the Windows logo that says It is now safe to turn off your computer you may turn off the power This is the recommended method for powering down the UPX 2 After the UPX 2 has been shut down the power cord can be safely removed from the UPX 2 STANDBY TIMEOUT Details The STANDBY TIMEOUT function can turn off the di...

Page 74: ... to prevent overloading the wiring NOTE The UPX 2 occupies two rack spaces Rear Side Connectors POWER FOR POWER CABLE CRESNET TO CONTROL SYSTEM AND OTHER CRESNET DEVICES MOUSE FROM PS 2 MOUSE KEYBOARD FROM PS 2 KEYBOARD AUDIO MIC INPUT FOR SIMPLEX POWERED MICROPHONE LINE IN UNBALANCED STEREO AUDIO INPUT SPDIF DIGITAL AUDIO OUTPUT Ground LINE OUT UNBALANCED STEREO AUDIO OUTPUT AUX COM FOR NON CREST...

Page 75: ...X 2 at one time The touchpanels can be connected to the UPX 2s four USB ports while the third party serial touchpanel is connected to the AUX COM port All of the touchpanels can share an RGB output using an RGB switch as shown in the following diagram Connecting Multiple Touchpanels Some USB touchpanels may draw too much power and prevent the UPX 2 from booting up correctly Use a powered USB hub t...

Page 76: ...e a hub with a USB extender Extending RGB USB Cables Composite Video Connections The UPX 2 has six composite video inputs available All six connectors may be used as composite video inputs Refer to the following diagram 54 Universal Presentation Processor UPX 2 Operations Guide DOC 6276B ...

Page 77: ...o the B input and C to the C input The A input of VIDEO INPUT 1 and VIDEO INPUT 2 may be used for a composite video connection Refer to the following diagram NOTE If you are using a 4 pin DIN S video cable you will need to use a 4 pin female DIN to BNC adapter adaptor not included S Video Connections S Video Luminance Y Signal S Video Chromanince C Signal S Video Luminance Y Signal S Video Chroman...

Page 78: ...time Possible Video Input Combinations Maximum VIDEO INPUT 1 VIDEO INPUT 2 Maximum Number A B C A B C 6 Composite Composite 1 Composite 2 Composite 3 Composite 4 Composite 5 Composite 6 S Video 4 Composite and 1 S Video Composite 1 Y C Composite 2 Composite 3 Composite 4 S Video 1 S Video 2 2 Composite and 2 S Video Composite 1 Y C Composite 2 Y C S Video 4 Composite and 1 S Video Composite 1 Comp...

Page 79: ...sition 6 Close the Display Output window by pressing Close 7 Adjust the projector for RGB sources connected to the UPX 2 a Install Crestron Toolbox on the RGB source b Open Crestron Toolbox and select the Video Test Pattern tool by clicking the button c Select the Grid test pattern from the drop down menu and click the Full Screen button d From the UPX 2 SETUP MENU open the RGB Video Setup window ...

Page 80: ...ssor Programming For programming tips and reference information refer to the latest revision of the UPX 2 Reference Guide Doc 6286 which is available from the Crestron website 58 Universal Presentation Processor UPX 2 Operations Guide DOC 6276B ...

Page 81: ...grammer to upload programs projects and firmware to the system and touchpanels after their development However there are times when the files for the program and projects are compiled and not uploaded Instead compiled files may be distributed from programmers to installers from Crestron to dealers etc Even firmware upgrades are available from the Crestron website as new features are developed afte...

Page 82: ...Power up the system Ensure that hookup output resolution touchpanel calibration and the other setup procedures have been performed as outlined in the Quick Start section at the beginning of this guide 2 If a project has not been loaded or if an invalid project has been loaded the UPX 2 defaults to the SETUP MENU screen To access the SETUP MENU after a valid program has been loaded simultaneously p...

Page 83: ... on page 26 for instructions on adjusting the display 5 The Touch Screen button permits you to select how to use the AUX COM serial port via the Touch Screen Console Settings window You must select Console to establish communications and upload programming via the serial connection In the Console Settings box select the Baud Rate 115200 select Parity None select Data Bits Eight select Stop Bits On...

Page 84: ... 232 cable with a DB9 female connector on both ends Most commercially available null modem cables are acceptable they should have at least five pins for transmit receive ground and hardware handshaking pins 2 3 5 7 and 8 Pins 2 3 5 7 8 Pins 2 3 5 7 8 Null Modem Cable 8 Open Crestron Toolbox and click the Address Book icon to open the Address Book Alternatively you can open Crestron Toolbox and sel...

Page 85: ...OK Crestron Toolbox Address Book Setup for Serial Connection 11 Click the System Info icon and select UPX2 from the drop down list if it is not already selected If communication is successful the System Info window displays the operating system Cresnet ID connection parameters memory usage and hardware information Crestron Toolbox System Info Operations Guide DOC 6276B Universal Presentation Proce...

Page 86: ... powered up and connected as shown on page 60 1 To establish TCP IP communications with the UPX 2 a serial connection must be established between the PC and UPX 2 Refer to Serial Communication Setup on page 60 for instructions 2 While connected to the UPX 2 select Functions Ethernet Addressing The current IP address IP mask and default router are displayed Ethernet Address Window 3 Enter a new IP ...

Page 87: ...nouts for straight through and crossover RJ 45 cables Pins 4 5 7 and 8 are not used RJ 45 Straight Through Cable For Connection Through Hub FROM PIN COLOR SIGNAL TO PIN SIGNAL 1 White Orange Tx 1 Tx 2 Orange Tx 2 Tx 3 White Green Rc 3 Rc 6 Green Rc 6 Rc RJ 45 Crossover Cable For Direct PC Connection FROM PIN COLOR SIGNAL TO PIN SIGNAL 1 White Orange Rc 3 Tx 2 Orange Rc 6 Tx 3 White Green Tx 1 Rc 6...

Page 88: ...le Setup from the Crestron Toolbox menu bar IP Table Window 2 If the UPX 2 already has an IP table it is displayed at the top of the window 3 Click Add Entry to add a new IP table entry or select an existing IP entry from the list and click Modify Entry Up to 252 entries can be listed on a UPX 2 s IP table Click Remove Del to remove a selected IP entry or click Clear List to remove all of the entr...

Page 89: ...e entries are set as Master and cannot be changed 5 In the IP Address Hostname field enter the static IP address of the control system or if the control system is DHCP enabled its fully qualified domain name After entering all of the information click OK to add the entry to the IP table 6 Repeat this procedure for all of the control systems that will control the UPX 2 7 Click Save To File on the I...

Page 90: ... more information refer to the latest version of the Crestron e Control Reference Guide Doc 6052 NOTE When an IP table is sent to the UPX 2 the UPX 2 will reboot and the previously loaded IP table will be overwritten Troubleshooting Communications Use the following checklist if communication cannot be established with the UPX 2 1 Verify that you are using the correct cables As described previously...

Page 91: ...vailable from the menu bar 4 Select Functions Project 5 The Project window is used to select the project to be uploaded to the UPX 2 Project Window Each time a project is selected using the command that project is added to the Project File drop down list This makes it convenient to recall projects without need to browse to a directory Selecting Send All Files sends the entire project Selecting Sen...

Page 92: ...every product has a firmware upgrade but as Crestron improves functions adds new features and extends the capabilities of its products firmware upgrades are posted To upgrade the firmware complete the following steps NOTE UPX 2s with the 512MB compact flash operating system cannot be upgraded to the 1GB compact flash operating system with the procedures described in this section For instructions o...

Page 93: ...ndow reopens indicating the new firmware version to be uploaded Click Send to transfer the new firmware to the device Click Close after the firmware has been transferred CAUTION While performing a firmware update do not power off the device unless it is unresponsive for an excessively long period of time i e greater than 15 20 minutes NOTE UPX 2 firmware can only be downgraded to similar version n...

Page 94: ...rks with the UPX 2 Universal Presentation Processor and DTT DualTouch Technology touchpanels A presenter can devise an entire lecture or demonstration and save it to the notebook At the presenter s discretion the audience may view the presentation complete with annotation in real time You can use the Crestron MediaMarker Notebook software with the UPX 2 and DTT products or on your own personal com...

Page 95: ...jacks and vulnerabilities Future updates can be downloaded from the Crestron website 4 E mail Viruses There is no e mail client installed on the UPX 2 Email based viruses cannot be executed 5 Viruses that attack web FTP servers The UPX 2 does not run a web or FTP server Therefore it is not listening to port 21 or 80 The only ports the system listens to are the ports registered to Crestron 6 Virus ...

Page 96: ...ck DVI VGA switch should be in VGA position UPX 2 does not boot properly Incorrect cable connections Verify horizontal vertical BNC cable connections Verify 15 pin cable connection VT Pro e project not set up correctly Verify correct video effect selected for video window Wrong source or video displayed Wrong effect selected in Video Properties Select correct effect in VT Pro e Video Properties Vi...

Page 97: ...ill affect the following parameters IP Table All IP table entries are deleted Video RGB settings Settings are reset to 0 Net ID Reset Net ID to 03 Display Output will be set to 1024 x 768 Project Working Path The Project Working Path will be set to user display Internet Security settings High for Internet sites Medium for Intranet Low for Trusted sites Trusted sites list is restored to crestron co...

Page 98: ... Crestron website to ask questions about Crestron products First time users will need to establish a user account to fully benefit from all available features Future Updates As Crestron improves functions adds new features and extends the capabilities of the UPX 2 additional information may be made available as manual updates These updates are solely electronic and serve as intermediary supplement...

Page 99: ... was defined by the National Television Standards Committee NTSC and is known as composite video However these compressed composite signals which require RGB separation to drive a video display cannot be fully restored to their original quality An S video cable carries two separate signals one for luminance Y and one for chrominance or color C The Y signal is the same as in the native component vi...

Page 100: ...d lines A complete picture is created 30 times per second 1080i is a high resolution digital television broadcast and playback system composed of roughly a million or more pixels picture elements 16 9 aspect ratio screens and AC3 the Dolby Digital six channel digital audio standard The signal is supplied in Component format Y luminance and separate chrominance signals Pb and Pr 1080i is designated...

Page 101: ...outputs a progressive scan signal that is converted by an internal line doubler and the DTV has progressive scan or component video outputs it is also known as EDTV Enhanced Definition Television It is recommend that you use the 480i signal from the DVD or other device that has 480p and allow the UPX 2 to line double the signal The UPX 2 has a better line doubler than most others Progressive and I...

Page 102: ...which interlaced video is converted to progressively scanned video Interlaced and Progressive de interlaced Scans of Objects in Motion Motion Alternate Line Displacment in Interlaced Scan Motion Progressive Scan Some de interlacers simply rearrange fields by creating an even line output frame and an odd line output frame every 60th of a second Any motion occurring in the time between the odd and e...

Page 103: ...video film source It then reassembles the original progressive frames from the partial interlaced frames without resolution loss and motion artifacts Aspect Ratios Aspect ratio is a number that expresses the proportion of width to height For example a movie screen has an aspect ratio of 1 85 1 Converting the height and width dimensions to a fraction and then reducing the fraction to a decimal dete...

Page 104: ...er than top and bottom as in letterbox display Figure 3 4 3 Aspect Ratio Displayed on a 16 9 Display 4 3 Aspect Ratio on a 16 9 Display The UPX 2 displays a true 16 9 aspect ratio The 16 9 aspect ratio is full screen the image fills the screen from edge to edge Letterbox Display A letterbox image is scaled to fit within another aspect ratio usually the standard television format of 4 3 and has red...

Page 105: ...io of the display DVD Disks Most available DVD disks are not formatted in a 16 9 aspect ratio They are generally 1 85 or 2 35 When viewed on a 16 9 display they appear in a letterbox format although the black area is slightly smaller than the 4 3 letterbox To display a full screen image the DVD disk must be formatted as HDTV 16 9 aspect ratio Camcorders The normal mode for camcorders is a 4 3 aspe...

Page 106: ...ands data or instructions from or to another computer b for local campus or wide area network internet or web hosting services or c pursuant to any rental sharing or service bureau arrangement The Software is designed as a software development and customization tool As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and Yo...

Page 107: ...inety 90 days from the date of receipt and b that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material Crestron shall at its option repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period The foregoing remedy shall be your exclusive remedy for ...

Page 108: ...ered for 90 days batteries and incandescent lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that f...

Page 109: ...n upgrade any transfer must also include all prior versions of the SOFTWARE o EXPORT RESTRICTIONS You acknowledge that SOFTWARE is subject to U S export jurisdiction You agree to comply with all applicable international and national laws that apply to the SOFTWARE including the U S Export Administration Regulations as well as end user end use and destination restrictions issued by U S and other go...

Page 110: ...that personally identifies you Internet Gaming Update Features If the SOFTWARE provides and you choose to utilize the Internet gaming or update features within the SOFTWARE it is necessary to use certain computer system hardware and software information to implement the features By using these features you explicitly authorize MS Microsoft Corporation and or their designated agent to use this info...

Page 111: ...ors and Buttons Front Panel 17 Camcorders 83 Power Requirements 7 Component Video 77 PR77 Component Video Connections 56 Presets 38 Component Video Definitions 77 Problem Solving 74 Composite and S Video 77 Progressive vs Interlaced Component Video 79 Composite Video Connections 54 Connect the Video RGB Sources xviii R Crestron Toolbox viii 21 Rack Mounting 19 Return and Warranty Policies 86 D RGB...

Page 112: ...UPX 2 Universal Presentation Processor T Troubleshooting 74 U UPX 2 Quick Start iii USB 2 0 14 V VIDEO INPUT 1 13 Y Y PB PR Component Video 77 90 Universal Presentation Processor UPX 2 Operations Guide DOC 6276B ...

Page 113: ...Universal Presentation Processor Crestron UPX 2 Operations Guide DOC 6276B Universal Presentation Processor UPX 2 91 This page is intentionally left blank ...

Page 114: ...Crestron Electronics Inc Operations Guide DOC 6276B 15 Volvo Drive Rockleigh NJ 07647 2010761 Tel 888 CRESTRON 06 06 Fax 201 767 7576 Specifications subject to www crestron com change without notice ...

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