Crestron Mercury CCS-UC-1-T Supplemental Manual Download Page 3

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Supplemental Guide – DOC. 8401A

Contents

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Contents

Administrator .................................................................................................................. 1

Operating Environment ................................................................................................. 2

Accessories ....................................................................................................................... 2

Startup & Sign In

Configuration

Partner Settings ............................................................................................................. 6

Adjust Volume

.................................................................................................................................................... 6

Set Language

..................................................................................................................................................... 6

...................................................................................................................................................... 7

Admin Settings

................................................................................................................................................. 8

Device Settings ............................................................................................................. 12

Connect to the Device

............................................................................................................................... 12

Log Out from the Device

........................................................................................................................ 13

NETWORK

........................................................................................................................................................... 14

DEVICE

.................................................................................................................................................................. 20

Enterprise Deployment Options ................................................................................ 27

Crestron XiO Cloud Service

.................................................................................................................. 27

Crestron Deployment Tool for PowerShell

Software

................................................ 30

Operation

Troubleshooting

Summary of Contents for Mercury CCS-UC-1-T

Page 1: ...CCS UC 1 T Crestron Mercury Tabletop UC Audio Conference Console for Microsoft Teams Supplemental Guide Crestron Electronics Inc ...

Page 2: ...pen source software For specific information visit www crestron com legal open source software Crestron the Crestron logo Crestron Fusion Crestron Mercury and Crestron XiO Cloud are either trademarks or registered trademarks of Crestron Electronics Inc in the United States and or other countries Active Directory Microsoft Teams and PowerShell are either trademarks or registered trademarks of Micro...

Page 3: ...n In 2 Configuration 6 Partner Settings 6 Adjust Volume 6 Set Language 6 Privacy Policy 7 Admin Settings 8 Device Settings 12 Connect to the Device 12 Log Out from the Device 13 NETWORK 14 DEVICE 20 Enterprise Deployment Options 27 Crestron XiO Cloud Service 27 Crestron Deployment Tool for PowerShell Software 30 Operation 31 Troubleshooting 32 ...

Page 4: ......

Page 5: ...iar and intuitive Microsoft Teams UI The Microsoft Teams UI provides simple operation built in calendaring and one touch meeting joins This supplemental guide discusses the requirements and configuration instructions for the CCS UC 1 T as part of a UC M100 T Flex M100 T Tabletop UC Audio Conference System for Microsoft Teams For information on installing the CCS UC 1 T refer to the CCS UC 1 T Quic...

Page 6: ...e information refer to Troubleshooting on page 32 The CCS UC 1 T requires a Microsoft Teams account for operation Accessories The CCS UC 1 T offers a variety of accessories for a custom installation Refer to the following websites for specifications and other information Accessories for CCS UC 1 T PRODUCT PART NUMBER WEBSITE Microphone Pod CCS UCA MIC http www crestron com products model CCS UCA M...

Page 7: ...he name of the language to use The device will ask for confirmation Confirm Language Selection 2 Tap OK to confirm the selection or Cancel to choose another language The device will continue with configuration and then display the Microsoft Teams start screen Microsoft Teams Start Screen ...

Page 8: ...e Sign in screen NOTE You can also tap on the top left to set the partner settings For details refer to Partner Settings on page 6 Microsoft Teams Sign In Screen 4 Enter the email address of the Microsoft Teams account and tap Next The Company Portal Sign In screen is displayed Company Portal Sign In Screen ...

Page 9: ...ith a personal account or a shared account Use the Personal setting if the device is to be placed on a user s desk Devices with a personal account will show call history and have access to voice mail Use the Shared setting if the device will be placed in a conference room Call history information and voice mail features are not available Select and account type and tap OK The device will log into ...

Page 10: ...e view the privacy policy and configure the device To access the partner settings tap on the Microsoft Teams start screen The IP address MAC ID Mercury FW version and Settings app version are displayed NOTE Partner settings can also be accessed from the main application To access the partner settings tap Settings and then Device Settings Partner Settings To exit the partner settings tap Adjust Vol...

Page 11: ...ges 3 Tap a language to select it Privacy Policy The privacy statement and the Crestron Unified Communications software license agreement are available for viewing To view the view the privacy statement or the Crestron Unified Communications software license agreement 1 Tap Privacy Policy Privacy Policy 2 Select an item to view To view the privacy statement tap Privacy Statement ...

Page 12: ...lt factory settings NOTE Many of these settings as well as other settings can be configured from the device s configuration web pages For details refer to Device Settings on page 12 To access the Admin Settings feature 1 Tap Admin Settings A login screen will display Admin Settings Login 2 Enter the Admin Settings password default admin and tap Log in The Admin Settings options will display NOTE A...

Page 13: ... To specify how the display functions 1 Tap Display 2 Select an operating mode Always on sets the screen to be on all the time Based on Occupancy sets the screen to turn on when the built in occupancy sensor detects that the room is occupied 3 Tap Save to save the setting Time The Time section is used to configure the built in clock To adjust the clock settings 1 Tap Time on the left side of the s...

Page 14: ... address of the time server iii Tap Save to save the settings The clock can be synchronized with the time server on demand To synchronize the clock i Press and drag upward until the Synchronize now button is displayed ii Tap Synchronize now Network Configuration The front panel can be used to configure the network connection The host name domain name primary and secondary DNS addresses DHCP mode I...

Page 15: ... rebooting the device and restoring the factory default settings To reboot the device or restore the factory default settings tap Debug on the left side of the screen and then choose one of the following options Tap Reboot Phone to restart the device Tap Factory Defaults to restore the factory default settings Admin Password The Admin Password section allows you to change the default password admi...

Page 16: ...host name and tap X to close the System Info screen 3 On the computer open a web browser and navigate to the IP address of the device The welcome screen is displayed NOTE Prior to displaying the welcome screen the web browser may display a security warning message about the security certificate It is safe to ignore this warning as long as the user verifies that the browser s address bar indicates ...

Page 17: ...rmation Click Show More Details to view more details Click Show Less to view fewer details NETWORK configures the device for operation in a network environment DEVICE is used to upload firmware reboot the device view the system log enable connection to Crestron XiO Cloud service set display operation allow automatic updates set the date and time authentication management and setting the device to ...

Page 18: ...ng client computers to the device 2 Set SSH to Enabled to use network services securely over an unsecured network If not needed set SSH to Disabled 3 If DHCP is not being used enter IP addresses for the Primary Static DNS and Secondary Static DNS fields 4 The network adapter can be set to have its IP address subnet mask default gateway and DNS servers set manually or obtain the settings from a DHC...

Page 19: ...ice to reboot 802 1x Configuration Some networks require devices to use 802 1x port based network access control for access to the network NETWORK Screen 802 1x Configuration To use 802 1x set IEEE 802 1x Authentication to Enabled and select the desired method of authentication Certificate Authentication 1 In the Authentication Method field select EAP TLS Certificate 2 Enter the domain name of the...

Page 20: ...he current machine certificate is displayed c Click to delete the certificate from the list of certificates d Click Add Machine Certificate The Add Certificate dialog box is displayed Add Certificate Dialog Box e Click Browse select the certificate file and click Open f When prompted enter the password used to encrypt the file g Click Load to upload the certificate to the CCS UC 1 T A message conf...

Page 21: ...check box again To search for a specific authority start typing the name of the authority in the search box and check the box next to the desired authority 5 Click Manage Certificates to manage certificates for 802 1x authentication A list of certificates is displayed Manage Certificate Dialog Box a Click to delete a certificate from the list of certificates b Click Add Root Certificate The Add Ce...

Page 22: ...ver Validation to Enabled and select the trusted certificate authorities to use To select all of the authorities click the check box next to the search box To unselect all of the authorities click the check box again To search for a specific authority start typing the name of the authority in the search box and check the boxes next to the desired authorities 4 To load a custom certificate click Ma...

Page 23: ... Dialog Box c Click Browse select the certificate file and click Open d Click Load to upload the certificate to the CCS UC 1 T A message confirming the upload is displayed e Click OK to close the Add Certificate dialog box 5 Click Save Changes when done or Revert to return to the previous setting ...

Page 24: ...anage auto update settings configure the date and time authentication management and configure the device for use with Crestron Fusion software Device Management DEVICE Screen Device Management Firmware To upload device firmware follow this procedure 1 Click Firmware Upgrade 2 Click Browse and navigate to the location of the firmware file 3 Select the file to use and click Open 4 Click Load to loa...

Page 25: ... Connection to Disabled For more information refer to Crestron XiO Cloud Service on page 27 Display Options Display Options selects when the display will be on Select Always On to keep the display on all the time Select Based on Occupancy to keep the display on when the built in occupancy sensor detects that the room is occupied Auto Update DEVICE Screen Auto Update The device can automatically ch...

Page 26: ...ere do not apply To synchronize the clock with a time server a Set Enable Time Synchronization to On b Enter the time server s IP address or host name in the Time Server field c Click Synchronize Now to sync Crestron Mercury with the specified time server Set the Time manually a Set Enable Time Synchronization to Off b Select the time zone from the Time Zones list c Enter the time in 24 hour forma...

Page 27: ...cation is set to On Current User a Click the Current User tab to set the current user s password b Click Change Current User Password to change the current user s password c Enter the new password in the Password field d Confirm the new password in the Confirm Password field e Click OK to set the new password or click Cancel to cancel Users Click the Users tab to manage authorized users A list of ...

Page 28: ...Dialog Box i Enter the user name in the Name field ii Enter the user password in the Password field iii Confirm the password in the Confirm Password field iv Select the user s group memberships from the Groups drop down list v Select whether the user is a member of the Active Directory credential management group with the Active Directory Group switch vi Click OK to save the user or click Cancel t...

Page 29: ...displayed Create Group Dialog Box i Enter the group name in the Name field ii Select the group s access level from the Access Level drop down list Administrator grants full access to the system settings and device functions Connect grants access to the device functions Operator grants read access to the system settings and full access to the device functions Programmer grants access to program pro...

Page 30: ...are set Fusion to Disabled 2 In the IPID field enter the IP ID number to be used by the Crestron Fusion server 3 In the Room Name field enter the name to be used by the Crestron Fusion server 4 To allow autodiscovery by the Crestron Fusion server set Fusion Cloud to Enabled The Fusion Server URL field will be automatically populated Otherwise set Fusion Cloud to Disabled and manually enter the URL...

Page 31: ...equires devices to be claimed so they can be managed by the service To claim a single device or multiple devices perform one of the following procedures Claim a Single Device 1 Record the MAC address and serial number that are labeled on the shipping box or on a sticker attached to the device The MAC address and serial number are required to add the device to the Crestron XiO Cloud environment NOT...

Page 32: ... to a group For information on creating environments managing devices and managing users with the Crestron XiO Cloud service refer to the Crestron XiO Cloud Service User Guide Guide Doc 8214 at www crestron com manuals Claim Multiple Devices 1 Record all of the MAC addresses and respective serial numbers in a comma delimited CSV file and then save it to a location that is accessible to the compute...

Page 33: ...all of the devices listed in the file A message indicating the claim status of each device is displayed NOTE If an error message displays stating the device does not exist connect the device to a network that has access to the Internet wait 15 minutes and then try again 7 Click X in the upper right corner to close the dialog box The host names of the claimed devices appear in the device tree under...

Page 34: ... customers without Crestron XiO Cloud service to allow deployment of multiple devices without the need to configure each device individually With this tool an administrator may input all the configuration settings in a single data file and then use PowerShell task based command line shell and scripting language to configure multiple devices across an enterprise ...

Page 35: ...8401A CCS UC 1 T UC Audio Console for Microsoft Teams 31 Operation For operational details and support on Microsoft Teams software visit https docs microsoft com en us MicrosoftTeams Microsoft Teams pivot home panel home all ...

Page 36: ... UC 1 T W PS KIT or CCS UC 1 T AV W PS KIT The CCS UC 1 T displays the screen below with the message PoE power detected device requires PoE power Please connect a PoE power supply and reboot The CCS UC 1 T is not receiving sufficient power for standard PoE IEEE 820 3at operation for example only receiving power from a standard PoE source Connect a PoE source or connect the PW 2420RU power pack sol...

Page 37: ...Supplemental Guide DOC 8401A CCS UC 1 T Mercury Tabletop Conference System 33 This page is intentionally left blank ...

Page 38: ...Crestron Electronics Inc Supplemental Guide DOC 8401A 15 Volvo Drive Rockleigh NJ 07647 2052763 Tel 888 CRESTRON 12 18 Fax 201 767 7576 Specifications subject to www crestron com change without notice ...

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