Crestron MC2W Operation Manual Download Page 3

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Crestron

MC2W

2-Series Professional Media Controller with RF

Contents

2-Series Professional Media Controller with RF: MC2W

Introduction ...............................................................................................................................1

Features and Functions ................................................................................................1

Specifications ..............................................................................................................2

Physical Description....................................................................................................3

Memory .......................................................................................................................9

Industry Compliance .................................................................................................10

Setup ........................................................................................................................................11

Rack Mounting ..........................................................................................................11

Bussing Strip Installation ..........................................................................................12

Network Wiring.........................................................................................................12

Hardware Hookup .....................................................................................................13

Power Supply ............................................................................................................14

Establishing Communication with the MC2W..........................................................15

Troubleshooting Communications ............................................................................16

Compiling and Uploading a Program to the Control System ....................................17

Uploading Touchpanel Projects.................................................................................18

Updating the Operating System.................................................................................19

Advanced Console Commands..................................................................................20

Switching Between Master and Slave Mode .............................................................20

Programming the MC2W.........................................................................................................21

Programming with the Crestron AppBuilder.............................................................22

Programming with SIMPL Windows ........................................................................22

Problem Solving ......................................................................................................................32

Troubleshooting.........................................................................................................32

Further Inquiries ........................................................................................................35

Firmware Upgrades ...................................................................................................35

Future Updates ..........................................................................................................36

Software License Agreement...................................................................................................37

Return and Warranty Policies ..................................................................................................39

Merchandise Returns / Repair Service ......................................................................39

CRESTRON Limited Warranty.................................................................................39

Operations Guide – DOC. 6143

Contents

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Summary of Contents for MC2W

Page 1: ...Crestron MC2W 2 Series Professional Media Controller with RF Operations Guide ...

Page 2: ...n by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respective owners 2003 Crestron Electronics Inc ...

Page 3: ...ubleshooting Communications 16 Compiling and Uploading a Program to the Control System 17 Uploading Touchpanel Projects 18 Updating the Operating System 19 Advanced Console Commands 20 Switching Between Master and Slave Mode 20 Programming the MC2W 21 Programming with the Crestron AppBuilder 22 Programming with SIMPL Windows 22 Problem Solving 32 Troubleshooting 32 Further Inquiries 35 Firmware Up...

Page 4: ......

Page 5: ...processor 36 MB of built in memory refer to page 9 Four IR serial ports Two RS 232 422 485 communication ports Four isolated relay ports Four I O ports One IR receiver port for use with CNXRMIRD One Cresnet port Antenna for one way RF communications 418 434 MHz with various Crestron wireless user interfaces As with all of the Crestron 2 Series control processors the 2 Series control engine is a so...

Page 6: ...ocessor Processor Speed 257 MIPS Dhrystone 2 1 Benchmark Memory 36MB 4MB flash 32MB SDRAM 256KB NVRAM 1 Ports Connectors 2 NET 1 Cresnet 4 wire interface Expandable via Cresnet Poll Accelerator via 4 position Cresnet connector COMPUTER 1 DB9F PC interface refer to Establishing Communication with the MC2W page 15 INFRARED SERIAL OUTPUT 4 Simultaneous one way IR or serial output via 8 position mini ...

Page 7: ...ce resets within approximately 30 seconds after powering down and removing overload condition Physical Description The MC2W is housed in a black enclosure with labeling on the front and rear panels The front panel includes LEDs and two reset buttons All connections to the unit are made through the rear panel Refer to the following illustrations MC2W Front Panel MC2W Rear Panel The MC2W contains fo...

Page 8: ...esnet panel HW R Pressing this button initiates system hardware reset Same effect as disconnecting and reconnecting power SW R Pressing this button in combination with the HW R button performs a system restart without loading the program refer to Troubleshooting Communications on page 16 Pressing it alone while the system is running restarts the program without rebooting the processor ERR This LED...

Page 9: ...red serial output connectors are in the 0 to 5VDC range which may not be compatible with all RS 232 devices NOTE A port can be used for either IR or RS 232 communication not both IR IN IR IN T R S This connector provides a 3 position mini connector for use with the CNXRMIRD Infrared IR Detector It is used to receive standard RC5 IR codes such as those transmitted by the Philips Pronto and many uni...

Page 10: ... contacts for use with real world loads For more information refer to Slot 4 C2I MC2 RY4 on page 26 COM A B COM B COM A These two DB9 male software programmable bi directional serial ports are available for RS 232 RS 422 or RS 485 communication with hardware and software handshaking Speeds are rated up to 115 200 bps Both ports are Cresnet Network Poll Accelerator ready NOTE The Cresnet Network Po...

Page 11: ...ion If necessary RXD RXD and TXD TXD may be swapped to maintain correct signal values COM Pinout to RS 485 Bus COM DB9 CONNECTOR RS 485 BUS Tie Pins 1 9 Tie Pins 4 6 Pin 5 G For more information refer to Slot 6 C2I MC2 COM2 on page 27 COMPUTER COMPUTER This DB9F connector is used when programming the unit with a PC The port is modem compatible The modem and or PC program cable are not included Sup...

Page 12: ... supplied by Cresnet when using optional PW 2420RU power pack disconnect the 24VDC Cresnet wire from the MC2W and provide the 24VDC power to the peripheral devices by an alternate source Refer to page 14 for more information NOTE Interface connectors for the NET Infrared Serial I O and Relay Output ports are provided with the unit 24VDC 2 0A Power Supply 24VDC 2 0A This female connector can be use...

Page 13: ...m DISPLAY Legacy directory used in Crestron Isys panels to hold display lists SYS Contains various system configuration files SETUP Legacy directory used in Crestron Isys panels to hold display lists HTML Not Applicable SIMPL Control system program files SPLUS SIMPL module files USER Used for user defined files MAILBOX Directory contains the user mailbox file Although the file system is case insen...

Page 14: ...d standards per EMC and Radiocommunications Compliance Labelling N11785 NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation The equipment generates uses and can radiate radio frequency energy and ...

Page 15: ... or servicing the unit in the rack NOTE Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips Two ears are provided with the MC2W so that the unit can be rack mounted These ears must be installed prior to mounting Complete the following procedure to atta...

Page 16: ...trimmed to within approximately 1 16 of the end of the strip 4 When wiring the remaining conductors remove approximately 1 8 of the jacket and insert the wires into the proper terminal block positions To prevent the possibility of electrical shorts it is essential that these conductors do not touch any uninsulated portion of the bussing strip 5 Secure the wires connected to the terminal block with...

Page 17: ... entire chain The length of the run in feet and the power factor of the run should be used in the following resistance equation to calculate the value on the right side of the equation Resistance Equation R Resistance refer to table below L Length of run or chain in feet PF Power factor of entire run or chain R L x PF 40 000 Where The required wire gauge should be chosen such that the resistance v...

Page 18: ... Supply The unit can be powered through the NET connector or by the included external power pack PW 2410RU or the optional power pack PW 2420RU With the PW 2410RU the MC2W can provide power to peripheral Cresnet devices via the NET connector up to a total of 14 Watts The PW 2420RU allows the MC2W to provide up to 38 Watts to peripheral Cresnet devices via the NET connector If additional power is n...

Page 19: ...ve pins for transmit receive ground and hardware handshaking pins 2 3 5 7 8 NOTE The Viewport utility performs multiple system tasks primarily via an RS 232 or TCP IP connection between the control system and a PC It is used to observe system processes upload new operating systems and firmware change system and network parameters and communicate with network device consoles and touchpanels among m...

Page 20: ...e correct COM port on the PC has been selected Some computers have more than one COM port some may be internal e g for a modem Consult the manufacturer s documentation for further information about the COM ports on your PC 3 Check the ERR LED indicator on the front panel of the MC2W If this LED is illuminated unplug the unit and reapply power after a few seconds If the LED illuminates again call C...

Page 21: ...e the unit by recycling the power or pressing the HW R button If the connection is established the Viewport console should display some text and the MC2W prompt g If communication still cannot be established contact Crestron customer service Compiling and Uploading a Program to the Control System After you have completed your SIMPL Windows program using an MC2W you must compile and upload the prog...

Page 22: ...erify that the Retrieve Current Program Before Overwriting check box is selected You can also click Report Program Information or F7 from Diagnostics in Viewport to display the header information of the currently loaded program Program information is also displayed in the Viewport console whenever power is removed and re applied to the MC2W Send Program Window Uploading Touchpanel Projects You can...

Page 23: ...send to the TPS panel The choices are as follows All Files in Project sends the entire project Only Changed Files sends only the files that are different from those that are currently stored in the panel NOTE Pages that are not present in the uploaded project are deleted Additional choices include Do not send graphic files and Do not send sound files These are often very large files that need not ...

Page 24: ...by adding a Console symbol to the SIMPL Windows program The Console symbol is only visible in the Symbol Library when Special is selected as the Symbol Set Click Edit Preferences In the Symbol Set area of the General tab select Special as shown below SIMPL Windows Preferences Window Console commands are provided for advanced programmers However most functions and commands can be selected from the ...

Page 25: ...ve mode Viewport functions firmware upgrades passthrough mode can be used on the slave device For more information on slave mode operation refer to the latest revision of the 2 Series Master Slave Mode Reference Guide Doc 6164 Programming the MC2W Crestron AppBuilder is easier to use for the beginning programmer and much faster for all programmers However it does not allow the degree of flexibilit...

Page 26: ...er the MC2W can only be programmed as a master device Programming with SIMPL Windows NOTE The following are acceptable file extensions for programs that include a MC2W developed for specific control system types smw projectname smw SIMPL Windows source file spz projectname spz compiled file for 2 series usp projectname usp source code module for SIMPL ush projectname ush compiled file with SIMPL h...

Page 27: ... a device to the system expand the C2 Net Device slot and double click the desired Net ID or right click and select Add Item from the submenu Then select the device you want to add Alternatively you can drag the device from the Cresnet Modules folder onto the Net ID In Program Manager the C2Net Device symbol contains no signals to program a controlled Cresnet device expand the C2Net Device symbol ...

Page 28: ...2 IR4 symbol contains no signals to program an IR device or serial driver expand the C2I MC2 IR4 card by clicking the plus sign in Program View Then drag the symbol to Detail View Alternatively double click the symbol Slot 3 C2I MC2 IO4 The MC2W provides four I O ports called Versiports each of which can function as a digital input a digital output or an analog input Each Versiport has a correspon...

Page 29: ...e the output pin is shorted to ground on the rising edge of the corresponding o signal switch S1 B in the Versiport diagram is closed When o goes low the output pin is driven to a value of 5V switch S1 B is open Driving the corresponding pu disable signal high can modify this behavior This is not recommended though since it causes the output pin to float when o goes low Example 1 recommended The p...

Page 30: ...sponding pullup resistor should be disabled the only case where the default setting should be overridden This allows the C2I MC2 IO4 to read the value of the voltage source directly Example 5 A voltage source is tied to Versiport 1 and pu disable1 is given the signal name 1 i1 assumes the corresponding analog value ranging from 0 to 65535 or 0 to 10V on the input pin The C2I MC2 IO4 does not propa...

Page 31: ... described in the manufacturer s documentation The Crestron database includes numerous serial devices with default logic and pre configured communication settings which are compatible with the ports on the COM card Simply drag the serial device from the Crestron Database folder to one of the ports on the COM card and click Yes when prompted to replace the built in serial driver for that port In mo...

Page 32: ...n Control Cards or pressing F3 Slot 9 C2I MC2 FRONT PANEL The Slot 9 MC2W front panel symbol represents internal hardware and is not user programmable not supported in this device Programming the MC2W as a Slave Device To incorporate the MC2W as a system slave locate the MC2W Remote Cresnet Processing symbol in the Device library and drag it to the C2NET Device slot of the master device In this ex...

Page 33: ...escribed in this manual NOTE Each port on the master and slave system that requires configuration must be individually configured In the example above a COM port on Slot 3 of the slave system must be configured separately from any COM port on Slot 4 of the master system Setting the Net ID in Device Settings Double click the MC2W icon to open the Device Settings window This window displays the MC2W...

Page 34: ...nals For example the inputs of the Serial to Analog symbol can be defined as either analog or serial Although X generation processors support ambiguous signals the 2 Series processor requires all signal types to be strictly defined If the program contains SIMPL modules the target system 2 Series X Generation or both might also need to be changed If the program you want to convert contains SIMPL or...

Page 35: ...re Module Header Information Window After converting each module in a program the program can be converted as described previously drag the MC2W onto the existing control system in System Views and click Yes to confirm the replacement For further information about compile time errors and detailed explanations about working with modules refer to the SIMPL Windows online help file Example Program An...

Page 36: ...ced properly Verify placement of IRP2 Hold phosphor card under IRP2 while pressing button and tighten serial cables Used wrong IR Serial port Verify that proper IR or serial port is defined A V system device does not respond Serial cable miswired Verify that serial cable is wired correctly for RS 232 422 or 485 Insufficient power Confirm system power factor Add additional power supplies as needed ...

Page 37: ...kup on page 13 2 Open Viewport and select Setup Communication Settings to open the Port settings window 3 In the window select RS 232 Connection Type 57600 Baud Rate N Parity 8 Data Bits 1 Stop Bits RTS CTS On XON XOFF Off and click OK 4 Power down the MC2W 5 While powering up the MC2W press and hold ALT K on the keyboard until the following text or similar appears in Viewport System Monitor v1 00...

Page 38: ...de is running the program currently in memory is suspended and will not execute When Passthrough mode is exited the program resumes operation The TX and RX LEDs if present for the given port illuminate when in Passthrough mode Entering Passthrough mode for one of the internal COM ports reinitializes it which clears the data for that port To establish communication click Functions Enter Passthrough...

Page 39: ...l at 32 15 50 99 50 In Asia call Crestron Asia at 852 2341 2016 In Latin America call Crestron Latin America at 5255 5093 2160 In Australia and New Zealand call Crestron Pacific at 613 9480 2999 Firmware Upgrades To take advantage of all the MC2W features it is important that the unit contains the latest firmware available Therefore please check the Crestron website http www crestron com downloads...

Page 40: ... are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision Check the Crestron website www crestron com periodically for manual update availability and its subjective value Updates are available from the Downloads Product Manuals section and are identified as an Addendum in the Download column 36 2 Series Professional Media Contr...

Page 41: ...mands data or instructions from or to another computer b for local campus or wide area network internet or web hosting services or c pursuant to any rental sharing or service bureau arrangement The Software is designed as a software development and customization tool As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and Y...

Page 42: ... ninety 90 days from the date of receipt and b that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material Crestron shall at its option repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period The foregoing remedy shall be your exclusive remedy fo...

Page 43: ...ps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subj...

Page 44: ...Crestron Electronics Inc Operations Guide DOC 6143 15 Volvo Drive Rockleigh NJ 07647 04 03 Tel 888 CRESTRON Fax 201 767 7576 Specifications subject to www crestron com change without notice ...

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