ChargePoint® Charging Stations
6-6
Troubleshooting the light
Follow the steps below to verify that the CT2025’s light is working properly.
• Upon power up, the light in the top assembly will illuminate briefly before the light sensor detects light.
Under sufficient lighting conditions, the light should turn off after approximately 60 to 90 seconds. If
the light sensor fails, the light will not turn off. If this is the case, contact Coulomb Customer Support
at 1-877-850-4562.
• To test operation of the light during daylight (any time after this initial power-up period), cover the light
sensor using a piece of black electrical tape. The sensor is located on the bottom surface of the top
cap assembly, in the rear corner on the right-hand side. When the sensor is covered for approximately
one or two minutes, the light should turn on. If the light does not turn on, continue with the next steps.
• Verify that the bulb is installed correctly. The bulb should be screwed into the socket until snug.
• Ensure that the top assembly’s rectangular connector is properly seated on the terminal block by
removing the access panel and checking the connection (this connection is shown on page 2-8).
• Check the two fuses. Both fuses must be working for the light to function. The fuses are located on the
bottom surface of the top cap assembly, inside the bollard. To access the fuses, remove the access
panel and slide the top filler panel down. If necessary, replace one or both fuses.
• If, after performing the above steps, the light still does not work, replace the bulb.
If you’ve completed the above checks and the light still does not work, contact Coulomb Customer
Support at 1-877-850-4562.
