spinning.
SATA and USB Host connections
Verify the System LED status to confirm power.
Verify the SATA connection and try an alternate eSATA cable.
Verify HBA BIOS recognizes empty CoolMax CD-320.
Turn off PCI bus power save mode in the host BIOS.
CoolMax CD-320 SATA
connection is not
recognized by HBA BIOS.
Troubleshoot the HBA:
•
Connect to an alternate SATA port.
•
Connect an alternate device to the HBA.
•
Remove all other PCI peripherals to rule out interference.
•
Move the HBA to an alternate PCI-X slot.
•
Try the HBA in a PCI slot.
Verify the System LED status to confirm power.
Verify HBA BIOS recognizes empty CoolMax CD-320.
Turn-off PCI bus power save mode in the host BIOS.
Verify the USB connection and try a different USB cable.
Connect to a different USB port.
CoolMax CD-320 USB
connection is not
recognized.
Refer to Microsoft’s Knowledge Base article 310575
(
http://support.microsoft.com/?kbid=310575
) for additional technical
information about problems with USB device connections.
Operating system does
not recognize
SteelVine virtual
volumes.
Verify HBA BIOS recognizes the empty CoolMax CD-320 enclosure.