Cool-Icam CIC-80, User Manual

Page: 37 / 40

37
For Macintosh® Users:
MAC
Symptom
Problem
Solution
I receive an error message when I
am installing the Digital Camera
Manager .
“STV0680 Capture”/”WWL Mac
Import” plug-in le and sTV0680
Camera Snapshots”/”WWL Mac”
folder is not found in the Programs
menu after I have installed the
driver.
All the images I have taken do not
appear on the Storm C@m .
LCD display is ashing.
I cannot run the Digital Camera
Manager .
I hear a low “beep” when trying to
take an image.
Shut down all other applications and attempt to
re-install the driver, or download the updated driver
from www.cool-icam.com and install the updated
driver.
Install the software, restart your Mac, and nally,
connect the Storm C@m to the Mac via the USB
port, then the plug-in le and folder will appear in
the Hard disk.
Upload all images to your Mac as soon as possible.
(please refer to Battery Guidance section in User’s
Manual.)
If you need to change batteries, and retain the
images in your Storm C@m ’s memory, ensure you
are connected to a Mac which is turned on via the
USB cable, which will then draw power from the Mac
whilst you insert fresh batteries.
Check all cables connections are secured.
Upload saved images immediately, then replace
battery.
Take your images in better light condition.
Check your lens cover is open.
If you have any other camera installed on your
computer, remove the camera and it’s driver
completely from your system to avoid conict with
another camera or capture device.
Digital Camera Manager does not
load.
You have lost power to your Storm C@m by either:
The installer for the Digital Camera
Manager requires the Storm C@m
be connected to the Mac (via the
USB) after the software has been
installed & the Mac restarted.
Insufcient battery power
Battery power is too low to continue
taking images.
Connection failure
Removing the battery without being
connected to your Mac (turned on)
via the USB cable.
Conict with another camera driver
capture device.
Insufcient light.
Make sure you slide the lens cover to the desired
position.
Lost corner of images.
Black corner appears on the images
taken.
I cannot upload images to the Mac
Please also refer to the help les & User Guides that accompany the enclosed applications.
For further information and support, please visit our website: http://www.cool-icam.com