Check all cables connections are
secured
or
• Always switch the
G3
on first before
connecting to the USB cable.
• Always let
G3
witch off using the
auto off function.
Connection failure
or
The
G3
has not completed the
image processing when you have
tried to upload the images.
56
For Macintosh® Users:
Symptom
Problem
Solution
I receive an error message
when I am installing the
My
Camera
.
My Camera
does not load.
Shut down all other applications and
attempt to reinstall the driver, or
download the updated driver from
www.cool-icam.com and install the
updated driver.
All the images I have taken do
not appear on the
G3
.
Insufficient battery power
Upload all images to your PC as
soon as possible. (please refer to
Battery Guidance section in User’s
Manual.)
You have lost power to your
G3
by either:
Removing the battery without being
connected to your PC (turned on)
via the USB cable.
If you need to change batteries, and
retain the images in your
G3
’s
memory, ensure you are connected
to a Mac which is turned on via the
USB cable, which will then draw
power from the Mac whilst you
inserting new batteries.
I cannot run the
My Camera
.
Conflict with another camera driver
capture device.
If you have any other camera
installed on your computer, remove
the camera and it’s driver completely
from your system to avoid conflict
with another camera or capture
device.
I cannot switch on my
G3
after
inserting a CompactFlash™
Card.
The CompactFlash™ Card is not
inserted in properly.
Make sure the CompactFlash™ Card
is inserted all the way in and close
the slot door properly.
I cannot upload images to the
Mac.
MAC
Summary of Contents for CIC-260
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