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PC1000i Crimper – Operator Manual
PC1000i Crimper with CrimpIQ™ Controller
Support
The application provides the user with a Technical Support system. This system allows the user to create a support ticket from
within the app. The support ticket and machine status information are automatically uploaded to the Continental support staff.
Note:
The system must be connected to the Internet for this function to work.
The user should create a ticket to get support:
Create a Ticket:
This option allows the user to enter text to describe their issue. They can attach an image (using the
camera button on the bottom menu bar to capture the screen where the error is encountered).
Once submitted, this information is sent to CMS technical support staff for review and resolution.
Note:
The machine must have Internet access to use this function.
Support