Continental Fireplaces CDI-44N Installation And Operating Instructions Manual Download Page 24

24

W415-0318 / 03.05.09

TP - TROUBLE SHOOTING_RS

Pilot burning; no gas 
to main burner; gas 
knob is on ‘HI’; wall 
switch / thermostat is 
on.

Pilot will not light.

Pilot goes out while 
standing; Main burner 
is in ‘OFF’ position.

Flames are very 
aggressive.

Main burner flame is a 
blue, lazy, transparent 
flame.

Carbon is being 
deposited on glass, 
logs or combustion 
chamber surfaces.

White / grey film 
forms.

Exhaust fumes 
smelled in room, 
headaches.

Thermostat or switch is defective

Wall switch wiring is defective.

Main burner orifice is plugged.

Faulty valve.

No spark at pilot burner.

Out of propane gas.

Spark gap is incorrect.

No gas at the pilot burner. 

Gas piping is undersized.

Door is ajar.

Venting action is too great.

Blockage in vent.

Incorrect installation.

Air shutter has become blocked.

Flame is impinging on the logs or 
combustion chamber.

Sulphur from fuel is being deposited on 
glass, logs or combustion chamber 
surfaces.

Fireplace is spilling.

-   Connect a jumper wire across the wall switch terminals; if main burner 
    lights, replace switch / thermostat.

-   Disconnect the switch wires & connect a jumper wire across terminals 
    1 & 3; if the main burner lights, check the wires for defects and / or 
    replace wires.

-   Remove stoppage in orifice.

-   Replace.

-   Check if pilot can be lit by a match.
-   Check that the wire is connected to the push button igniter.  
-   Check if the push button igniter needs tightening.
-   Replace the wire if the wire insulation is broken or frayed.
-   Replace the electrode if the ceramic insulator is cracked or broken.
-   Replace the push button ignitor

-   Fill the tank.

-   Spark gap should be 0.150” to 0.175” (5/32” to 11/64” approx.) from 
    the electrode tip and the pilot burner. To ensure proper electrode 
    location, tighten securing nut (finger tight plus 1/4 turn).

-   Check that the manual valve is turned on.
-   Check the pilot orifice for blockage.
-   Replace the valve.
-   Call the gas distributor.

-   Turn on all gas appliances and see if pilot flame flutters, diminishes 
    or extinguishes, especially when main burner ignites. Monitor 
    appliance supply working pressure.
-   Check if supply piping size is to code. Correct all undersized piping. 

-   Tighten screws holding door in place.

-   Restrict vent exit with restrictor vent kit.

-   Remove blockage. In really cold conditions, ice buildup may occur on 
    the terminal and should be removed as required.

-   Refer to Figure 31 to ensure correct location of storm collars.

-   Ensure air shutter opening is free of lint or other obstructions. Check 
    and adjust air shutter to correspond with the fuel type and air intake size.

-   Check that the logs are correctly positioned.
-   Open air shutter to increase the primary air.
-   Check the input rate: check the manifold pressure and orifice size 
    as specified by the rating plate values.
-   Check that the door gestating is not broken or missing and that the 
    seal is tight.
-   Check that both vent liners are free of holes and well sealed at all 
    joints.
-   Check that minimum rise per foot has been adhered to for any 
    horizontal venting.

-   Clean the glass with a recommended gas fireplace glass cleaner. 
    DO NOT CLEAN GLASS WHEN HOT.
-   If deposits are not cleaned off regularly, the glass may become 
    permanently marked.

-   Ensure exhaust bracket gasket seal.
-   Check door seal and relief flap seal.
-   Check for chimney blockage and that chimney is installed to building code.
-   Room is in negative pressure; increase fresh air supply.
-   Check cap gasket on the flue pipe assembly.

SYMPTOM

PROBLEM

TEST SOLUTION

PILOT 

BURNER

THERMOCOUPLE

THERMOPILE

Summary of Contents for CDI-44N

Page 1: ...tructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the supplier SAFETY INFORMATION CERTIFIED...

Page 2: ...NUM EXTRUSION TRIM KIT INSTALLATION 11 3 2 LOG PLACEMENT 12 3 3 GLOWING EMBERS 13 3 4 DOOR INSTALLATION 13 3 5 MINIMUM MANTEL CLEARANCE 14 4 0 OPERATION 15 4 1 REAR BURNER CONTROL 16 5 0 MAINTENANCE 1...

Page 3: ...ents burners and circulating blower and its passageway in the heater and venting system are kept clean The heater and its venting system should be inspected before use and at least annually by a quali...

Page 4: ...ers will nullify this warranty This limited warranty further does not cover any scratches dents corrosion or discoloring caused by excessive heat abrasive and chemical cleaners nor chipping on porcela...

Page 5: ...AUST 3 5 20 30 21 22 27 52 1 8 42 ALUMINUM TRIM 52 1 8 33 ALUMINUM TRIM 3 SIDED BACKER PLATE FRONT VIEW 4 SIDED BACKER PLATE FRONT VIEW TOP VIEW FIGURE 1 2a FIGURE 1 2b FIGURE 1 2c FIGURE 1 2e FIGURE...

Page 6: ...disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1 2 psig 3 5 kPa The fireplace must be isolated from the gas supply piping syst...

Page 7: ...ace prefabricated or masonry only The minimum fireplace opening size in which the heater is to be installed is HEIGHT 21 inches WIDTH 32 inches DEPTH 16 inches The minimum allowable chimney flue size...

Page 8: ...chimney cleanouts fit properly The refractory glass doors screen rails screen mesh and log grates may be removed from the fireplace before installing the gas fireplace insert Smoke shelves shields and...

Page 9: ...and log support are detached by removing the 12 perimeter screws of the back wall and the 3 screws located at the back of the log support Remove the vent connection assembly NOTE The vent connection a...

Page 10: ...not bent or kinked Check for gas leaks by brushing on a soap and water solution For ease of accessibility an optional remote wall switch or millivolt thermostat may be installed in a convenient locat...

Page 11: ...If this unit is being installed into an existing wood burning zero clearance fireplace then be aware of this precaution Any circulation air opening may be covered with material but not sealed The inse...

Page 12: ...NG PIN LOCATING PIN B A C D The rear log should be centred on the log support and rest against the rear wall Log 3 rests against the far left grate post and onto the locating pin on the centre support...

Page 13: ...Use only certified glowing embers and PHAZERTM logs available from your Continental dealer FIGURE 3 4 1 3 4 1 Insert the tool supplied which is located behind the left side trim into spring loaded do...

Page 14: ...NIMUM MANTEL CLEARANCE This can vary according to the mantle depth Use the graph to help evaluate the clearance needed FIGURE 3 5b FIGURE 3 5a 0 4 14 3 5 H E I G H T M A N T E L MANTEL DEPTH 13 12 15...

Page 15: ...off all gas to the fireplace Open windows Do not try to light any appliance Do not touch any electric switch do not use any phone in your building Immediately call your gas supplier from a neighbor s...

Page 16: ...ory If ignition takes longer consult yourAuthorized dealer distributor 5 0 7 Check that the door gasketing is not broken or missing Replace if necessary The Continental gas fireplace insert comes stan...

Page 17: ...Reinstall the fire viewing door 6 0 7 Turn the gas supply and electricity back on Drywall dust will penetrate into the blower bearings causing irreparable damage and must be prevented from coming int...

Page 18: ...TTING 2 3 LINER SYSTEM FRONT REAR NG 1 8 1 4 LP 1 4 5 8 AIR SHUTTER SETTING This unit is approved for use with a 2 liner for air intake and a 3 liner for exhaust For best performance how ever it is re...

Page 19: ...ne Check that main burner is operating on HI Outlet pressure can be checked the same as above using screw B Gauge should read 3 5 water column for natural gas or 10 water column for propane Check that...

Page 20: ...age or personal injury This is a fast acting thermocouple It is an integral safety component Replace only with a fast acting thermocouple supplied by Wolf Steel Ltd WARNING COMPONENTS REF NO PART NO D...

Page 21: ...FLEX LINER X 3 31 W175 0204 3 COUPLER 32 W010 0888 VENT CONNECTION ASSEMBLY 33 W290 0076 VENT CONNECTION ASSEMBLY GASKET 46ACCESSORIES46 REF NO PART NO DESCRIPTION 37 W690 0001 MILLIVOLT THERMOSTAT 38...

Page 22: ...22 W415 0318 03 05 09 20 40 43 44 42 1 5 8 7 6 45 22 2 11 3 46 47 12 15 18 16 17 13 14 32 34...

Page 23: ...n Remote wall switch is grounding Remote wall switch wire is grounding Faulty valve Turn up the pilot flame Replace pilot assembly Clean thermopile connection tot he valve Reconnect Replace thermopile...

Page 24: ...ctrode tip and the pilot burner To ensure proper electrode location tighten securing nut finger tight plus 1 4 turn Check that the manual valve is turned on Check the pilot orifice for blockage Replac...

Page 25: ...18 03 05 09 TP SERVICE HISTORY 10 0 SERVICE HISTORY Appliance Service History This heater must be serviced annually depending on usage Date Service Technician Name Service Performed Special Concerns D...

Page 26: ...26 W415 0318 03 05 09 TP NOTES 11 0 NOTES...

Page 27: ...27 W415 0318 03 05 09...

Page 28: ...28 W415 0318 03 05 09...

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