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Comtrol 99531-9 User Manual Download Page 157

DeviceMaster PNIO | UP User Guide

: 2000639 Rev. A

 Troubleshooting and Technical Support  - 157

 Troubleshooting and Technical Support 

General Troubleshooting

This table illustrates some general troubleshooting tips.

Note:

Make sure that you have reviewed the 

Troubleshooting Checklist

 on Page 

155.

General Condition

Explanation/Action

PWR

 or 

Status

 LED 

flashing

Indicates that boot program has not downloaded to the 
unit.

1.

Reboot the system.

2.

Make sure that you have downloaded the most 
current firmware for your 

protocol

.

Note:

If the PWR or Status LED is still flashing, 
contact Technical Support.

PWR

 or 

Status

 LED not 

lit and not blinking 
every 10 seconds

Indicates that power has not been applied or there is a 
hardware failure. Contact Technical Support.

Cannot ping the device 
through Ethernet hub

Isolate the DeviceMaster from the network. Connect 
the device directly to the NIC in the host system.

Cannot ping or connect 
to the DeviceMaster

The default DeviceMaster IP address is often not 
accessible due to the subnet masking from another 
network unless 

192.168

 is used in the network.

In most cases, it will be necessary to program in an 
address that conforms to your network. 

DeviceMaster 
continuously reboots 
when connected to some 
Ethernet switches or 
routers

Invalid IP information may also cause the switch or 
router to check for a gateway address. Lack of a 
gateway address is a common cause.

Summary of Contents for 99531-9

Page 1: ...PROFINET IO User Guide ...

Page 2: ...tioned herein may be trademarks and or registered trademarks of their respective owners First Edition August 11 2017 Copyright 2017 Comtrol Corporation All Rights Reserved Comtrol Corporation makes no representations or warranties with regard to the contents of this document or to the suitability of the Comtrol product for any particular purpose Specifications subject to change without notice Some...

Page 3: ...g Hardware 22 Preparing the DeviceMaster for Configuration 23 PortVision DX Overview 23 PortVision DX Requirements 24 Installing PortVision DX 24 Configuring the Network Settings 27 Checking the Protocol Firmware Version 30 Uploading Protocol Specific Firmware on the DeviceMaster 31 Customizing PortVision DX 33 Accessing DeviceMaster Documentation from PortVision DX 34 How to Download Documentatio...

Page 4: ...Terminal 9 RS 232 485 Straight Through Cables 51 Screw Terminal 9 Loopback Signals 51 Connecting Serial Devices 52 Configuring a Serial Port 53 Configuring an Ethernet Device 61 Configuring the DeviceMaster in TIA Portal 69 Installing the GSD File 69 Adding the DeviceMaster 69 IP Address Assignment 70 Assigning an IP Address Statically 71 Assigning IP Address Statically Using the Web Page 71 Assig...

Page 5: ...rsize Packets 95 Sample PLC Program Handling Oversize Packets 97 Enable Alarm for Oversize Packets 98 Shared Device Functionality 99 Network Menu 103 Configuration Page 103 Password Page 105 Security Page 106 Keys Certs Page 107 Client Authentication 108 Changing Keys and Certificates 109 PROFINET IO Page 109 Diagnostics Menu 111 Communication Statistics Page 112 Serial Log 116 Ethernet Log 117 Sy...

Page 6: ...ishing a Telnet Connection 141 Determining the Network Settings 142 Configuring the Network Settings 142 Changing the Bootloader Timeout 143 Determining the Bootloader Version 143 Resetting the DeviceMaster 144 Configuring Passwords 144 RedBoot Command Overview 145 External Power Supply Specifications 149 1 Port Panel Mount 5 30VDC Power Supply 149 PNIO 2101 and PNIO 2201 1 Port DIN Rail Power Sup...

Page 7: ...he installation step order 1 Install the hardware Page 9 2 Configure the IP address Page 27 3 If necessary upload the latest firmware Page 30 4 Attach the serial device Page 37 5 Configure the serial port or ports Page 53 6 Configure the Ethernet device Page 61 7 Configure the DeviceMaster in TIA Portal Page 69 In addition this User Guide also provides the following information IO data handling Pa...

Page 8: ...ssign IP addresses and network settings to one or multiple devices Upload the latest firmware or Bootloader Save and load configuration files Access DeviceMaster configuration web pages Access Telnet SSH sessions Remotely reboot devices Download technical documentation Enable event logging to assist in monitoring and troubleshooting Create shortcuts to quickly access your favorite applications Org...

Page 9: ...er PNIO 2102 99551 7 99628 6 DeviceMaster UP 2 Port 2E PROFINET IO DeviceMaster PNIO 2402 99541 8 99544 9 DeviceMaster UP 2 Port DB9 2E PROFINET IO DeviceMaster PNIO 2302 99561 6 99633 0 Ports DeviceMaster or DeviceMaster UP Model Installation Procedure 1 DeviceMaster UP DB9 serial port Panel mount 1 Port Panel Mount DB9 Installation on Page 10 1 DeviceMaster PNIO 2201 Screw terminal serial port D...

Page 10: ...screws on both DIN rail clips line up Note If you need to remove the DeviceMaster from the DIN rail exert pressure on the backside of the tabs at the bottom of both DIN rail clips f Attach the DeviceMaster to the DIN rail Note Do not connect multiple units until you have changed the default IP address see Preparing the DeviceMaster for Configuration on Page 23 2 Connect the DeviceMaster port label...

Page 11: ...ect RS 422 485 devices until the IP address is configured and an appropriate port interface type has been configured The default port setting is RS 232 5 Go to Preparing the DeviceMaster for Configuration on Page 23 to install PortVision DX configure the network settings and if necessary upload the appropriate protocol firmware on the DeviceMaster 1 Port Enclosed LED Descriptions Status The amber ...

Page 12: ...ace d Verify that each wire has been tightened securely e Connect a UL Listed power supply and UL Listed power cord to a power source to apply power Note Do not connect multiple units until you have changed the default IP address see Preparing the DeviceMaster for Configuration on Page 23 3 Connect the 10 100 port to the same Ethernet network segment as the host PC using a standard network cable 4...

Page 13: ...onnection is made only if the DIN rail is NOT connected to earth ground b Insert the DC positive wire into one of the screw terminals and the DC return wire into the screw terminal A second redundant power supply can be connected to the unit by inserting the DC positive wire into the other screw terminal and the DC return wire into the screw terminal The PNIO 2101 continues to operate if one of th...

Page 14: ...gs and how to configure the DeviceMaster for use PNIO 2101 LED Descriptions STATUS The STATUS LED on the device is lit indicating you have power and it has completed the boot cycle Note The Status LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the cycle When the Bootloader completes the cycle the LED flashes rapidly for several times then stays off a...

Page 15: ... return wire into the screw terminal Refer to PNIO 2202 and PNIO 2402 2 Port Serial Terminals Power Supply on Page 151 for power requirements c Use a small flat head screw driver to lock the wires into place d Verify that each wire has been tightened securely e Connect a UL Listed power supply and UL Listed power cord to a power source to apply power Note Do not connect multiple units until you ha...

Page 16: ... configure the DeviceMaster for use 2 Port with Serial Terminal Connectors LED Descriptions STATUS The STATUS LED on the device is lit indicating you have power and it has completed the boot cycle Note The Status LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the cycle When the Bootloader completes the cycle the LED flashes rapidly for several times ...

Page 17: ...2 5 30VDC serial number greater than xxxx 030000 A second redundant power supply can be connected to the unit by inserting the DC positive wire into the other screw terminal and the DC return wire into the screw terminal The DeviceMaster continues to operate if one of the two connected power supplies should fail Refer to the appropriate subsection for detailed power requirements PNIO 2102 and PNIO...

Page 18: ...RS 422 485 devices until the IP address is configured and an appropriate port interface type has been configured The default port setting is RS 232 5 Go to Preparing the DeviceMaster for Configuration on Page 23 for default network settings and how to configure the DeviceMaster for use 2 Port with DB9 Connectors LED Descriptions STATUS The STATUS LED on the device is lit indicating you have power ...

Page 19: ...serting the DC positive wire into the other screw terminal and the DC return wire into the screw terminal The DeviceMaster continues to operate if one of the two connected power supplies should fail Refer to PNIO 2304 4 Port DIN Rail Models Power Supply on Page 154 for detailed power requirements c Use a small flat head screw driver to lock the wires into place d Verify that each wire has been tig...

Page 20: ...he following methods to connect the cable Serial numbers above xxxx 030000 the Ethernet port are interchangeable Ethernet hub or switch 10 100Base T Connect to the port labeled UP on the DeviceMaster using a standard Ethernet cable Server NIC 10 100Base T Connect to the port labeled DOWN on the DeviceMaster using a standard Ethernet cable Daisy chaining DeviceMaster units Connect the port labeled ...

Page 21: ...alling one unit at a time and testing that unit when installing multiple units In the event troubleshooting must be done a single unit is easier to resolve than several at once 2 Power up the new DeviceMaster and verify that the PWR or Status LED lights 3 Program an IP address into the new DeviceMaster using PortVision DX 4 If necessary upload the latest firmware 5 Configure serial ports to suppor...

Page 22: ...twork hub or server NIC 3 Apply power to the new DeviceMaster and verify that it passes the power on self test 4 Program the IP address of the new DeviceMaster 5 If necessary upload the latest protocol firmware 6 Configure any ports as necessary to match the previous unit or upload configuration files from PortVision DX 7 Transfer all cabling from the old DeviceMaster to the new DeviceMaster 8 It ...

Page 23: ...twork Settings on Page 27 to change the IP address on the DeviceMaster PortVision DX Overview PortVision DX automatically detects Comtrol Ethernet attached products physically attached to the local network segment so that you can configure the network address upload firmware and manage the following products DeviceMaster family DeviceMaster DM 2000 series DeviceMaster EIP 2000 series DeviceMaster ...

Page 24: ... changes to a DeviceMaster that is on the same local network segment as the system on which PortVision DX is installed You cannot apply changes through PortVision DX to a DeviceMaster that is not on the same local network segment Use PortVision DX to monitor any DeviceMaster on the network The DeviceMaster does not have to be on the same local network segment as PortVision DX for monitoring purpos...

Page 25: ...e DeviceMaster for Configuration 25 Preparing the DeviceMaster for Configuration 4 Click I accept the terms in the License Agreement and Next 5 Click Next or optionally browse to a different location and then click Next 6 Click Next to configure the shortcuts ...

Page 26: ... on the operating system you may need to click Yes to the Do you want to allow the following program to install software on this computer query 9 Click Launch PortVision DX and Finish in the last installation screen 10 Depending on the operating system you may need to click Yes to the Do you want to allow the following program to make changes to this computer query ...

Page 27: ...eviceMaster at a time to avoid device driver configuration problems If you want to configure multiple DeviceMasters using the Assign IP to Multiple Devices option see Configuring Multiple DeviceMasters Network Addresses on Page 129 The following procedure shows how to configure a single DeviceMaster connected to the same network segment as the Windows system If the DeviceMaster is not on the same ...

Page 28: ...nd open the Properties screen using one of these methods Double click the DeviceMaster in the Device Tree or Device List pane Right click the DeviceMaster in the Device Tree or Device List pane and click Properties in the popup menu Highlight the DeviceMaster in the Device Tree or Device List pane and click the Properties button Highlight the DeviceMaster click the Manage menu and then Properties ...

Page 29: ...network information on the DeviceMaster 11 Click Close to exit the Properties window 12 If if applicable check your firmware version to make sure that it is the latest version using the next subsection Checking the Protocol Firmware Version 13 If necessary use Uploading Protocol Specific Firmware on the DeviceMaster on Page 31 to update or load the firmware for your DeviceMaster Disable IP Do not ...

Page 30: ...e firmware version on the DeviceMaster and check for the latest files Note If you have not done so install PortVision DX Installing PortVision DX on Page 24 1 Start PortVision DX by double clicking the PortVision DX desktop icon or click Start Programs Comtrol PortVision DX PortVision DX 2 Examine the List View pane to see if or and what version of the firmware is loaded on the DeviceMaster If you...

Page 31: ...site http downloads comtrol com html DM_UP_Main htm If necessary use the following procedure to update the firmware on your DeviceMaster for the appropriate protocol See Locating Software and Documentation on Page 12 if you need to download the msi file for your protocol Note If you have not done so install PortVision DX Installing PortVision DX on Page 24 and install the firmware msi file 1 Execu...

Page 32: ...configuring the serial port or ports using the web page and programming your PLCs See Locating Software and Documentation on Page 12 to locate the document for your protocol If you are planning on installing multiple DeviceMasters you may want to use the Save Load Configuration File feature in PortVision DX A configuration file can contain network settings and protocol settings Refer to the PortVi...

Page 33: ...ion DX displays the devices You can even create sessions tailored for specific audiences You can also add shortcuts to other applications using Tools Applications Customize feature The following illustrates how you can customize your view See the PortVision DX Help system for detailed information about modifying the view For example the above screen shot illustrates devices layered in folders ...

Page 34: ...or documents 1 If necessary open PortVision DX Start Programs Comtrol PortVision DX PortVision DX or use the desktop shortcut 2 Click Help Documentation 3 Optionally click the DOWNLOAD THE CURRENT DOCUMENTATION CATALOG ONLINE button to make sure that the latest documentation is available to PortVision DX 4 Select the product Category from the drop list 5 Select the document you want to download fr...

Page 35: ... open the document 1 If necessary open PortVision DX Start Programs Comtrol PortVision DX PortVision DX or use the desktop shortcut 2 Click Help Documentation 3 Click the Open the local copy of the document button to view the document Note If the document fails to open it may be that your browser has been disabled You can still access the document by clicking the Browse the folder for already down...

Page 36: ...36 Preparing the DeviceMaster for Configuration DeviceMaster PNIO UP User Guide 2000639 Rev A Preparing the DeviceMaster for Configuration ...

Page 37: ...d loopback connectors to test the serial ports DB9 Connectors RJ45 Connectors on Page 41 Four Screw Terminals on Page 44 Eight Screw Terminals on Page 47 Nine Screw Terminals on Page 50 Make sure that you have configured the ports for the correct communications mode before connecting any devices The default mode is RS 232 There is a remote possibility that connecting a serial device for the wrong ...

Page 38: ...s or cabling for the serial device This illustrates the DB9 connector signals DB9 Connector Pinouts Pin RS 232 RS 422 RS 485 Full Duplex Master Slave RS 485 Half Duplex 1 DCD Not used Not used 2 RxD RxD Not used 3 TxD TxD TRxD 4 DTR Not used Not used 5 GND GND GND 6 DSR Not used Not used 7 RTS TxD TRxD 8 CTS RxD Not used 9 RI Not used Not Used The following models support RS 485 full duplex 1 Port...

Page 39: ...als above DB9 Straight Through Cables RS 232 485 Use the following figure if you need to build an RS 232 or RS 485 straight through cable Straight through cables are used to connect modems and other DCE devices For example a straight through cable can be used to connect COM2 to a modem DeviceMaster TxD RxD RTS CTS DSR GND DCD DTR Signal RxD TxD CTS RTS DTR GND DCD DSR Signal DB9 2 3 8 7 4 5 1 6 Pi...

Page 40: ...es to the appropriate serial port on the DeviceMaster UP using the appropriate cable Note Refer to the hardware manufacturer s installation documentation if you need help with connector pinouts or cabling for the peripheral device 2 DeviceMaster UP 4 port verify that the devices are communicating properly Note DeviceMaster UP 1 port 2 port models and the 4 port DIN models do not have TX RX LEDs Th...

Page 41: ...bsections RJ45 Null Modem Cables RS 232 Use the following figure if you need to build an RS 232 null modem cable A null modem cable is required for connecting DTE devices Note You may want to purchase or build a straight through cable and purchase a null modem adapter For example a null modem cable can be used to connect COM2 of one PC to COM2 of another PC Pin RS 232 RS 422 RS 485 1 RTS TxD TRxD ...

Page 42: ...ors are RJ45 serial port plugs with pins wired together that are used in conjunction with application software to test serial ports The DeviceMaster UP is shipped with a a single loopback plug RS 232 422 Pins 4 to 5 Pins 1 to 8 Pins 2 to 6 to 7 RJ45 RS 485 Test Cable You can use a straight through cable as illustrated previously or build your own cable Note RS 422 pinouts are not standardized Each...

Page 43: ... s installation documentation if you need help with connector pinouts or cabling for the peripheral device 2 If the DeviceMaster UP has RX TX LEDs verify that the devices are communicating properly The RX yellow and TX green LEDs function accordingly when the cable is attached properly to a serial device After power cycling the DeviceMaster UP the RX TX LEDs are off The LEDs do not function as des...

Page 44: ...bles RS 232 485 on Page 45 Serial Terminal 4 Loopback Signals on Page 46 Connecting Serial Devices on Page 46 Serial Terminal 4 Connectors Use the following table or drawings for signal information The signals for SERIAL2 are the same as SERIAL1 RS 232 TxD RTS RxD CTS RS 422 RS 485 Full Duplex TxD TxD RxD RxD RS 485 Half Duplex TRxD TRxD RS 232 ground must be connected to the signal ground termina...

Page 45: ...ach peripheral manufacturer uses different pinouts Please refer to the documentation for the peripheral to determine the pinouts for the signals above Serial Terminal 4 Straight Through Cables RS 232 485 RS 232 or RS 485 straight through cables are used to connect modems and other DCE devices RTS RxD TxD CTS CTS TxD RxD RTS 8 2 3 7 5 3 2 4 DB9 DB25 RS 232 Null Modem Cable RTS RxD TxD CTS RxD TxD R...

Page 46: ...ing Serial Devices Use the following information to connect the DeviceMaster with serial terminals 1 Connect your serial devices to the appropriate serial port on the DeviceMaster using the appropriate cable You can build your own cables or loopbacks using the appropriate discussions Note Refer to the hardware manufacturer s installation documentation if you need help with connector pinouts or cab...

Page 47: ...g Serial Devices on Page 49 Screw Terminal 8 Connectors Use the following drawings or table for signal information The signals for SERIAL2 are the same as SERIAL1 RS 232 CD DSR RI DTR TxD RTS RxD CTS RS 422 RS 485 Full Duplex N A N A N A N A TxD TxD RxD RxD RS 485 Half Duplex N A N A N A N A TRxD TRxD N A N A RS 232 ground must be connected to the appropriate signal ground terminal RS 232 RS 422 R...

Page 48: ...Screw Terminal 8 Straight Through Cables RS 232 485 RS 232 or RS 485 straight through cables are used to connect modems and other DCE devices RS 232 Null Modem Cable CD DSR RI DTR RTS TxD RxD CTS DCD DTR RI DSR CTS RxD TxD RTS 1 4 9 6 8 3 7 8 20 22 6 5 3 2 4 DB9 DB25 2 CD DSR RI DTR RTS TxD RxD CTS RxD RxD TxD TxD 8 2 3 7 5 3 2 4 DB9 DB25 RS 422 Null Modem Cable RS 232 485 Straight Through Cable C...

Page 49: ...RTS to CTS to RI DTR to CD to DSR Connecting Serial Devices Use the following information to connect the DeviceMaster with 8 serial screw terminals 1 Connect your serial devices to the appropriate serial port on the DeviceMaster using the appropriate cable Note Refer to the hardware manufacturer s installation documentation if you need help with connector pinouts or cabling for the serial device 2...

Page 50: ...the following table or drawings for signal information Screw Terminal 9 Null Modem RS 232 Cables An RS 232 null modem cable is required for connecting DTE devices RS 232 CD DSR RI DTR TxD RTS RxD CTS Sig Gnd RS 422 RS 485 Full Duplex N A N A N A N A TxD TxD RxD RxD Sig Gnd RS 485 Half Duplex N A N A N A N A TRxD TRxD N A N A Sig Gnd RS 232 ground must be connected to the signal ground terminal RS ...

Page 51: ... Cables RS 232 or RS 485 straight through cables are used to connect modems and other DCE devices Screw Terminal 9 Loopback Signals Use this drawing to wire a loopback which is used in conjunction with application software to test serial ports Wire the terminals together to create a loopback TxD to RxD RTS to CTS to RI DTR to CD to DSR CD DSR RI DTR RTS TxD RxD CTS RxD RxD TxD TxD 8 2 3 7 5 3 2 4 ...

Page 52: ...Connect your serial devices to the appropriate serial port on the DeviceMaster using the appropriate cable You can build your own cables or loopbacks using the appropriate discussions Note Refer to the hardware manufacturer s installation documentation if you need help with connector pinouts or cabling for the serial device 2 You can refer to Network and Device LEDs on Page 159 for information abo...

Page 53: ...ng procedure to configure the serial ports 1 Open the DeviceMaster web page using your browser Note The default IP address is 192 168 250 250 You can use PortVision DX to program your IP address if necessary Preparing the DeviceMaster for Configuration Page 23 2 Click Serial and the Serial Port Overview page displays ...

Page 54: ...n Page 54 Serial Port Configuration Serial Packet on Page 56 Serial Port Configuration Application TCP Connection on Page 59 Serial Port Configuration Serial Device Options Port Name A user definable string used to describe the serial interface Valid characters include a z A Z 0 9 underscores spaces and dashes All other characters are discarded Up to 80 character ASCII string The default is blank ...

Page 55: ...ected applies the standard method of controlling data flow between two modems Half Duplex Transmits data in half duplex mode RS 485 Terminator Resistor This option displays on supported models Select the state of the terminator resistor in RS 485 mode The terminator resistor is available on the DIN rail models on Enable RS 485 Terminator Resistor off Disable RS 485 Terminator Resistor DTR Mode Sel...

Page 56: ... start of the next data packet one byte Scans serial data for one STX byte and when the DeviceMaster finds an STX byte it collects the data If the first byte is not the STX byte it discards the byte The DeviceMaster continues to discard the bytes until it finds an STX byte two bytes Scans serial data for two STX bytes and when the DeviceMaster finds two STX bytes it collects the data If the STX by...

Page 57: ...configured as one byte or two bytes to the beginning of the serial packet before it is sent The length indicates the number of STX bytes values for length are none Disables this function one byte Inserts one STX byte before the data two bytes Inserts two STX bytes before the data Byte 1 Specifies the transmit character associated with the first STX byte if the length is one byte or two bytes You c...

Page 58: ...th the second STX byte if the length is two bytes You can specify a value between 0 and 255 in decimal format Tx Append Delimiters from Application End Transmission ETX When enabled the DeviceMaster appends an ETX end of transmission byte sequence which is configured as one byte or two bytes to the end of the serial packet before it is sent The length indicates the number of ETX bytes valid values...

Page 59: ...tempts to connect to the device at the specified Connect to IPAddress and Connect Port Never The DeviceMaster does not attempt to connect to the device Connect Always The DeviceMaster attempts to connect to the device until a connection is made Connect On Data The DeviceMaster does not attempt to connect to the device until there is data to send to the device Once data is received for the device t...

Page 60: ...60 Configuring a Serial Port DeviceMaster PNIO UP User Guide 2000639 Rev A Configuring a Serial Port ...

Page 61: ...uring an Ethernet Device 61 Configuring an Ethernet Device Use the following procedure to configure Ethernet characteristics for the port 1 Open the DeviceMaster web page using your browser 2 Click Ethernet and the Ethernet Device Overview page displays ...

Page 62: ...ding page displays 4 Configure the Ethernet settings to match the device that you plan on using and click Save when you are done Refer to the following tables if you need information about the options Ethernet Device Configuration Ethernet Device on Page 63 Ethernet Device Configuration Ethernet Packet on Page 65 Ethernet Device Configuration Application TCP Connection on Page 68 ...

Page 63: ...accept connection attempts Yes Enables listening the DeviceMaster accepts connection attempts from the specified Listen Port Listen Port This is the socket port number on the DeviceMaster the application connects to if the Device Listen Enable is selected Connect To Mode This setting specifies if and how the DeviceMaster attempts to connect to the device at the specified Connect to IPAddress and C...

Page 64: ...ved How long the DeviceMaster should wait in milliseconds before timing out if the ETX Rx Detect length is one byte or two bytes and the ETX byte s are not received The time to wait in milliseconds between Ethernet packets if the ETX Rx Detect length is set to none Disable Rx Queue no Received packets are stored in a queue and are sent to the PLC one packet at each IO update cycle yes The receivin...

Page 65: ...r looks for this character in the first STX byte if the length is one byte or two bytes You can specify a value between 0 and 255 in decimal format Byte 2 Specifies the character that represents the second STX byte The DeviceMaster looks for this character in the second STX byte only if the length is two bytes You can specify a value between 0 and 255 in decimal format Rx Detect Delimiters from Et...

Page 66: ...yte sequence which is configured as one byte or two bytes to the end of the Ethernet packet before it is sent The length indicates the number of ETX bytes valid values for length are none Disables this function one byte Inserts one ETX byte at the end of the data two bytes Inserts two ETX bytes at the end of the data Byte 1 Specifies the transmit character associated with the first ETX byte if the...

Page 67: ...yte sequence which is configured as one byte or two bytes to the end of the Ethernet packet before it is sent The length indicates the number of ETX bytes valid values for length are none Disables this function one byte Inserts one ETX byte at the end of the data two bytes Inserts two ETX bytes at the end of the data Byte 1 Specifies the transmit character associated with the first ETX byte if the...

Page 68: ...iceMaster attempts to connect to the device at the specified Connect to IPAddress and Connect Port Never The DeviceMaster does not attempt to connect to the device Connect Always The DeviceMaster attempts to connect to the device until a connection is made Connect On Data The DeviceMaster does not attempt to connect to the device until there is data to send to the device Once data is received for ...

Page 69: ...ram the IP address you may need to change your system IP address to initially communicate with the Comtrol device 2 Open TIA Portal V13 and click Project View 3 Use the Options Install general station description file GSD menu to install the GSD file Adding the DeviceMaster Use these steps to add the DeviceMaster 1 From the Hardware catalog under Other field devices PROFINET IO Gateway Comtrol Cor...

Page 70: ...ress assignment See Assigning an IP Address Statically on Page 71 for more information DHCP The Dynamic Host Configuration Protocol for IP address assignment See Assigning an IP Address via DHCP on Page 73 for more information DCP IP address assignment via Discovery and basic Configuration Protocol DCP See Assigning an IP Address via IO Controller on Page 74 for information Note The DeviceMaster s...

Page 71: ...ng IP Address Statically Using the Web Page You can use the following procedure to configure a static IP address using the web interface 1 Open a web browser and enter the DeviceMaster gateway address 2 Click Network Configuration 3 Select the Use static config below radio button 4 Enter an IP address subnet mask and gateway address 5 Click the Save button A reboot is required for the new IP addre...

Page 72: ...apter Accessible device 192 168 250 250 Online diagnostics to open the Online access window where Your Ethernet Adapter is the name of your networking interface and Accessible device 192 168 250 250 is the gateway as shown in this figure right 2 Click Functions Assign IP address and enter the desired IP configurations as shown in the next screen shot 3 Click the Assign IP address button and then t...

Page 73: ...eneral tab click the PROFINET interface X1 Ethernet addresses which opens the Ethernet addresses properties window 3 Make sure the Use IP protocol check box is checked and the IP address is set directly at the device radio button is selected as shown in this figure Assigning an IP Address via DHCP The DeviceMaster gateway supports DHCP for IP address assignment DHCP is disabled by default Use the ...

Page 74: ...73 to set the IP address is set directly at the device option Assigning an IP Address via IO Controller An IO controller can assign IP address to the DeviceMaster via DCP The IO controller and the DeviceMaster gateway have to be on the same subnet 1 In TIA Portal double click the DeviceMaster module to open the Device View 2 On the Properties General tab click the PROFINET interface X1 Ethernet ad...

Page 75: ...le an IO controller is configured to set IP address in the project The IO controller is powered off temporarily A new IP address is assigned to the DeviceMaster using PortVision DX Later when the IO controller is turned back on it changes the gateway s IP address back to the address that was configured in the project Device Name Assignment Use one of the following methods to configure the Device N...

Page 76: ... new name to take effect 5 Click System Reboot to reboot the gateway Assigning the Device Name in TIA Portal Use the following procedure to configure the Device Name using TIA Portal 1 In TIA Portal open on line access 2 Click Function Assign name enter the desired PROFINET device name 3 Click the Assign name button The new device name takes effects immediately A reboot is not required ...

Page 77: ...opens the Ethernet addresses properties window 3 When the Generate PROFINET device name automatically check box is selected a default device name is entered automatically If the DeviceMaster has been assigned a different device name then un check the check box and manually enter the device name 4 Compile and download the project Notes Configuring a PROFINET device name in the project does not auto...

Page 78: ...ay and IO controller the Active Application Relationships should be 1 The Status or PWR LED has a solid steady light on the DeviceMaster and the status LED s on the IO controller should be solid green If a connection has not been established here are some troubleshooting tips Check if the correct GSD file is installed in TIA Portal Check if the DeviceMaster module in TIA Portal is using the right ...

Page 79: ...ange input and output data with serial devices and Ethernet devices The DeviceMaster gateway has two categories of IO modules Serial Port Module for accessing serial devices Ethernet Device Module for accessing Ethernet devices Inserting IO Modules and Submodules 1 Double click the DeviceMaster module in the Network view to open the Device overview window 2 From the Catalog Module select the Seria...

Page 80: ...fferent DeviceMaster gateways Once an IO module is inserted into a slot you can configure the submodules for that IO module There are input and output submodules with various IO sizes PNIO 2101 PNIO 2201 DeviceMaster UP 1 Port Panel DeviceMaster UP 2P1E PNIO 2102 PNIO 2202 DeviceMaster UP 2P2E PNIO 2302 PNIO 2404 PNIO 2304 DeviceMaster UP 4 Port Panel Slot 1 Serial Port 1 Serial Port 1 Serial Port...

Page 81: ...ices leave the Sub slot 1 open If a serial port or an Ethernet device is not in use simply leave the corresponding slot open Note Certain versions of TIA Portal may not allow both sub slots open You must insert at least one submodule for a serial or Ethernet module Input and Output Submodule Data Format The following data type definitions apply The next table shows the data format of an input subm...

Page 82: ...mits the output data once No further data is transmitted until the sequence number is changed again An output submodule also has a 2 byte input data as shown in following table This 16 bit integer is the sequence number of the last output data packet that was transmitted If you want to confirm that the last data written to the output data area has been transmitted compare the sequence number of th...

Page 83: ...led similarly Instead of converting serial signals the DeviceMaster receives the input data through a TCP connection from an Ethernet device The DeviceMaster manages the connection mode TCP port disconnect mode etc Refer to Configuring an Ethernet Device on Page 61 for details regarding Ethernet device configurations The reset of process is basically identical between a serial port and an Ethernet...

Page 84: ...4 serial ports and 2 Ethernet devices There are multiple packets waiting in the receiving queue on all 6 ports devices At the first IO update cycle the DeviceMaster takes one packet from each receiving queue combines them into one PROFINETI IO frame and sends it to the IO controller The total amount of input data in that PROFINET IO frame is 4 bytes sequence number and length 220 bytes data x 6 13...

Page 85: ...duce them The IO Cycle Update Time setting can be used to control how fast the DeviceMaster produces input data Using the above example with the PNIO 2304 with six 220 bytes input modules assuming the IO cycle update time is 8ms The DeviceMaster can produce 1344 bytes of new data every 8ms If the IO controller does not have the power to process them in 8ms you can set the IO cycle update time to 1...

Page 86: ...ssion of output data through a port device is triggered when the sequence number changes The DeviceMaster transmits the output data excluding the sequence number and length to the corresponding port device only when the sequence number changes If the transmission is successful the DeviceMaster copies the sequence number into the input space of the submodule The following figure shows the 2 byte in...

Page 87: ...atting the output packet in IO controller Or you can configure the DeviceMaster to append delimiters to output packets automatically 1 Open the web interface click Serial Port X 2 Configure the STX and ETX as desired in the Tx Append Delimiters from PLC section as shown in the following figure The DeviceMaster appends the configured STX and or ETX to all output packets before transmitting ...

Page 88: ...88 IO Data Handling DeviceMaster PNIO UP User Guide 2000639 Rev A IO Data Handling ...

Page 89: ... 1 3 Insert a 32 byte input submodule and 32 byte output submodule into Slot 1 1 and Slot 1 2 as shown in the figure below Reading Input Data The input submodule has an IO address range 68 103 That s a total of 36 bytes including 4 bytes of sequence number length and 32 bytes of data The input data can be accessed directly using the IO address However in this example we use a different approach 1 ...

Page 90: ...t address into the InputBuf structure in the data block as shown in the following figure Parameter LADDR Enter the hardware identifier of the input submodule which can be found in the Properties tab General Hardware identifier as show in the following figure Parameter RECORD Enter Data_block_1 InputBuf 6 Compile and download the project 7 Now let s test it by sending an ASCII string of ABCD to the...

Page 91: ... serial port delimiters are not configured correctly It is always a good idea to confirm that the serial port configuration is correct and that the DeviceMaster can receive data from the serial device before starting reading data in IO controller In TIA Portal go on line and watch the Data_block_1 The following figure shows a packet with sequence number 1 and data length 4 is received The received...

Page 92: ...t data 1 Open the DeviceMaster web page click Serial Port 1 2 Configure the Tx Append Delimiters from PLC section as shown in the following figure 3 For the demonstration purposes use a watch table to modify output value directly as shown in the following figure Enter the following values Change tag TxSeqNum value from 0 to 1 Set tag TxLength value to 5 Enter an ASCII string EFGHI as the value in ...

Page 93: ...leshooting tips If the expected output data is not in the serial log make sure the value of TxLength tag is valid The DeviceMaster will not transmit the output data if the length field is invalid that is larger than the size of the output submodule Make sure to increment the TxSeqNum tag every time The DeviceMaster will not transmit output data unless the sequence number changes If the expected ou...

Page 94: ... sequence number is incremented every time The following figure shows how to use a DPWR_DAT instruction to copy OutputBuf structure to the output address Parameter LADDR Enter the hardware identifier of the output submodule which can be found in the Properties tab General Hardware identifier Parameter RECORD Enter Data_block_1 OutputBuf Optionally after each write confirm the data was transmitted ...

Page 95: ... and send to IO controller as cyclic IO data SaveRec Oversize packets are truncated and send to IO controller as cyclic IO data The original packets are also saved as acyclic record data Drop Oversize packets are dropped When the SaveRec option is selected an oversize packet is truncated and sent to the IO controller via normal cyclic IO update just like the default behavior Besides the original p...

Page 96: ...of the serial data are lost Reading a part of a packet at an offset is supported When you specify the INDEX parameter 10000 offset and the MLEN parameter 4 n only the n bytes of the data starting at the specified offset will be returned Example 3 A 80 bytes serial data with sequence number 3 is saved as record data The target range of RDREC instruction is 64 bytes INDEX 10030 MLEN 64 This record r...

Page 97: ...munication Stats page will be incremented A saved packet can only be read once by IO controller Whether the record read reads the whole packet or only a part of it the DeviceMaster clears the entire packet after a successful record data read Any parts of the packet that are not read are lost The minimum target range is 5 bytes include 4 bytes sequence number and length plus 1 byte data The data ca...

Page 98: ...ag StartRecDataRd is set which starts the RDREC instruction In this example up to 64 bytes of a saved packet will be read and stored in Data_block_1 RecordData Once the RDREC instruction completes the StartRecDataRd tag is cleared Enable Alarm for Oversize Packets The DeviceMaster can also notify the IO controller through an alarm when an oversize packet is available The feature is disabled by def...

Page 99: ...rs The first IO controller is considered as the main PLC 1 Create a new TIA Portal project 2 Add the PLC1 and the PNIO 2304 3 Insert two serial modules in Slot 1 and Slot 2 for the two serial devices 4 Configure the IO submodules 5 Compile and download the project to PLC1 6 Check the Diagnostics System Info page to confirm that an application relationship has been established between the DeviceMas...

Page 100: ... click the DeviceMaster on the General tab Shared Device change the Access option from PLC_2 to for the head module DM4P2E as shown in the following figure This makes the PLC1 the only one that controls the head module 9 Compile and download the project to PLC2 10 Open the web page and click Diagnostics System Info If the second PLC connection has been established successfully the Active Applicati...

Page 101: ...Stats page for each serial port and Ethernet device The following figure shows that Serial Port 1 and Port 2 are controlled by PLC1 through the first application relationship AR 1 while Port 3 is controlled by PLC2 through the second application relationship AR 2 Note that Serial Port 4 is not configured in either project therefore its PLC connection status is N A ...

Page 102: ...easiest way is to leave some slots open in one project then use these unused slots in another project In the second project the access option of head module must be set to Like serial Ethernet modules the head module also can be controlled only by one IO controller Some IO controllers such as the S7 1200 CPU do not support shared device They can still be used as the main PLC but cannot be used as ...

Page 103: ...uring the DeviceMaster in TIA Portal on Page 69 This section provides information about each Network menu web page Configuration Page on Page 103 Password Page on Page 105 Security Page on Page 106 Keys Certs Page on Page 107 PROFINET IO Page on Page 109 Configuration Page The Network Configuration page provides the options discussed in the next table ...

Page 104: ...e connection is still up In the UNIX world this feature is usually known as the SOKEEPALIVE socket option By default this keepalive feature is not enabled and the only time you know a connection is down is when you try to write something and the other end does not acknowledge you The potential issue with the DeviceMaster occurs when data flow was mostly one way and the receiver of the data was con...

Page 105: ...our System Administrator to acquire a unique reserved IPv4 address if you are using DHCP They will need the MAC address of the unit to provide you with an IPv4 address Use PLC assigned The Use PLC assigned radio box is for information only Use Assigning an IP Address via IO Controller on Page 74 to set the IP address in the TIA Portal project If you select the Use PLC assigned option and reboot th...

Page 106: ...eviceMaster behavior as follows Telnet access to administrative and diagnostic functions is disabled SSH access is still allowed Unencrypted access to the web server via port 80 http URLs is disabled Encrypted access to the web server via port 443 https URLs is still allowed Administrative commands that change configuration or operating state which are received using the Comtrol proprietary TCP dr...

Page 107: ...sages Possession of the private portion of this key pair allows an eavesdropper to both decrypt traffic on SSL TLS connections that use RSA encryption during handshaking It is used to sign the Server RSA Certificate in order to verify that the DeviceMaster is authorized to use the server RSA identity certificate Note Possession of the private portion of this key pair allows somebody to pose as the...

Page 108: ...eMaster s SSL TLS protected resources you should create your own custom CA certificate and then configure authorized client applications with identity certificates signed by the custom CA certificate RSA Server Certificate used by SSL servers This is the RSA identity certificate that the DeviceMaster uses during SSL TLS handshaking to identify itself It is used most frequently by SSL server code i...

Page 109: ...e effect until the DeviceMaster is rebooted 4 Click System Reboot to reboot the DeviceMaster PROFINET IO Page The following table explains the options on this page Miscellaneous Setting Description Enable channel specific diagnostics If you enable this feature the DeviceMaster can notify the IO controller via alarm when an oversize packet is available Once enabled the DeviceMaster sends a diagnost...

Page 110: ...bling this option provides more detailed system log information in Diagnostics System Log such as Thread name ID State Priority Stacksize Stackused SuspendCnt WakeupCnt SleepReason WakeReason TimerID Type Base Count Callback UserID Message_Queue TaskID Length MaxLen Sent Received Error Miscellaneous Setting Description ...

Page 111: ...nostics Menu 111 Diagnostics Menu This section provides information about the web pages under the Diagnostics menu Communication Statistics Page on Page 112 Serial Log on Page 116 Ethernet Log on Page 117 System Log on Page 118 System Info on Page 119 ...

Page 112: ...112 Diagnostics Menu DeviceMaster PNIO UP User Guide 2000639 Rev A Diagnostics Menu Communication Statistics Page The following table provides information about the Communication Statistics page ...

Page 113: ...f received serial packets that were truncated before being sent to the PLC Rx Packet Saved as Record Data Displays the number of received serial packets that were saved as record data when the Oversize Rx Packets option is set to SaveRec Error Saving as Record Data Displays the number of errors occurred when saving serial packets as record data PLC Record Read Count Displays the number serial pack...

Page 114: ... number of bytes received over the Ethernet device Rx Packet Count Displays the number of packets received over the Ethernet device Rx Oversize Packet Count Displays the number of received Ethernet data packets that were larger than the configured input module Rx Truncated Packet Count Displays the number of received Ethernet packets that were truncated before being sent to the PLC Rx Packet Saved...

Page 115: ...overflows Ethernet device connection is offline Application TCP Connection Status Displays the information of the application TCP connection To Application Tx Byte Count Displays the number of bytes sent to application TCP connection To Application Tx Packet Count Displays the number of Ethernet packets sent to application TCP connection From Application Rx Byte Count Displays the number of bytes ...

Page 116: ...ermining the proper start and end of transmission bytes and diagnosing device problems Column Description Port X Packet number of the specified serial port Time Elapsed time since system started in d hh mm ss mmm format Where d days hh hours mm minutes ss seconds mmm milliseconds Dir Direction Rx Input Tx output Packet Data packet received or transmitted ASCII characters displayed as characters No...

Page 117: ...blems determining the proper start and end of transmission bytes and diagnosing device problems Column Description Device X Packet number of the specified Ethernet device Time Elapsed time since system started in d hh mm ss mmm format Where d days hh hours mm minutes ss seconds mmm milliseconds Dir Direction Rx Input Tx output Packet Data packet received or transmitted ASCII characters displayed a...

Page 118: ...118 Diagnostics Menu DeviceMaster PNIO UP User Guide 2000639 Rev A Diagnostics Menu System Log The System Log displays the log of system activities ...

Page 119: ...tion relationship 1 Application Relationship 2 Uptime The uptime of application relationship 2 Total Application Relationships The total number of application relationships that have been established Transmit Retries The number of retries occurred when transmitting PROFIET IO frames Transmit Errors The number of errors occurred when transmitting PROFINET IO frames Transmit Sequence Number Errors T...

Page 120: ...ared Channel Diagnostics Errors The number of errors occurred when adding removing channel diagnostics alarms Ethernet Interface Ethernet Port Link 1 Status The link status of Ethernet port 1 Ethernet Port Link 2 Status The link status of Ethernet port 2 Only available on 2E dual Ethernet ports models PROFINET IO Frames Transmitted The number of PROFINET IO frames transmitted PROFINET IO Frames Re...

Page 121: ...4 Device Snapshot on Page 125 Restore Defaults on Page 126 Reboot on Page 126 Update Firmware You can upload firmware PROFINET IO or Bootloader using the System Update Firmware page Use the following procedure to upload the latest firmware onto the DeviceMaster 1 If necessary download the firmware from the Comtrol download site 2 Execute the PROFINET_IO_x x msi file 3 Click the Next button ...

Page 122: ...iewing the license click I accept the terms in the License Agreement and the Next button 5 Click the Next button or browse to the location you want the files stored 6 Click the Install button 7 Click Yes to the Do you want to allow this app to make changes to your device pop up message ...

Page 123: ...m Menu 8 Click the Finish button 9 Click the Browse button navigate to the file select it and click the Open button 10 Click the Update button An Update In Progress pop up notifies you with the upload duration not to reset or disconnect the device or to close the page ...

Page 124: ...y configure other DeviceMasters that require the same configuration using the Load Configuration option Note Optionally you can use PortVision DX to save and load configuration files Saving a Configuration File You can use this procedure to save a DeviceMaster configuration file 1 Click System Configuration File 2 Click the Save Configuration button 3 Save the configuration file following your bro...

Page 125: ...on file you want to load and click the Open button 3 Click the Load Configuration button Device Snapshot You can use the Device Snapshot page to download a snapshot of the device status log and configuration You may find the information can help you diagnose a problem with the DeviceMaster In addition this information may be requested by technical support if you have called for assistance 1 Click ...

Page 126: ...he procedure below 1 Click System Restore 2 Select Everything or the specific setting you want to restore 3 Click the Restore button 4 The DeviceMaster reboots and re opens the web interface Reboot You can reboot the DeviceMaster remotely using the Reboot web page 1 Click System Reboot 2 Click the Reboot Now button or wait the 10 seconds for it automatically reboot ...

Page 127: ...134 Accessing RedBoot Commands in Telnet SSH Sessions PortVision DX on Page 135 Note You can optionally refer to RedBoot Procedures on Page 139 if you want to perform procedures at the RedBoot level Rebooting the DeviceMaster There are many ways to reboot the DeviceMaster Method Procedure PortVision DX Right click the DeviceMaster or DeviceMasters in the Device List pane click Advanced Reboot and ...

Page 128: ...Main screen that you want to update and use one of the following methods Click the Upload button Right click and then click Advanced Upload Firmware Click Advanced Upload Firmware in the Manage menu 3 Browse click the firmware cmtl file Open Please locate the new firmware and then click Yes Upload Firmware It may take a few moments for the firmware to upload onto the DeviceMaster The DeviceMaster ...

Page 129: ...d IP addresses in the Device List pane after the next refresh cycle Adding a New Device in PortVision DX You can add a new DeviceMaster manually if you do not want to scan the network to locate and add new DeviceMasters but there may be cases where you want to use the Add New Device window to Configure DeviceMaster units that are not on the local network remote using Remote Using the IP Address on...

Page 130: ... was entered Local Using the IP Address or MAC Address Use the following procedure to add a local DeviceMaster to PortVision DX if you do not want to scan the network 1 Locate the network information or MAC address of the DeviceMaster you want to add 2 Access the New Device window using one of these methods Click Add New Device in the Manage menu Right click a folder or a RocketLinx switch in the ...

Page 131: ... in the Serial Number list box 9 Click Ok 10 If necessary click Refresh for the new DeviceMaster to display in the Device Tree or Device List panes The DeviceMaster shows OFF LINE if it is not attached to the network or if an incorrect IP address was entered Changing the Bootloader Timeout 1 If necessary use your browser to access the DeviceMaster using the IP address 2 Click Network 3 Enter 45 in...

Page 132: ... version is briefly displayed during the reboot cycle before the application for example PROFINET IO firmware loads 5 Check the Comtrol web site to see if a later version is available 6 Go to the next subsection if you need upload a new version of Bootloader Uploading Bootloader Use the following procedure to upload Bootloader to the DeviceMaster Typically you should not update the Bootloader unle...

Page 133: ...Advanced Upload Firmware browse to the Bootloader cmtl file and then click Open 4 Click Yes to the Upload Firmware message that warns you that this is a sensitive process 5 Click Ok to the second Upload Firmware message 6 Right click the DeviceMaster and click Refresh until the Bootloader version displays in the Device List pane and verify that the new version loaded ...

Page 134: ...ults DeviceMaster 1 port DIN rail models DeviceMaster 2 port DIN rail models DeviceMaster 4 port DIN rail models If Technical Support advises you to restore the DeviceMaster factory defaults depress the Reset Restore switch for greater than 5 seconds Restoring the DeviceMaster DIN rail models resets the following to their factory defaults Port settings Network settings Password Telnet enable Start...

Page 135: ...n a Telnet or SSH session using PortVision DX to access RedBoot commands Use the following procedure to access a telnet or SSH session with PortVision DX 1 In PortVision DX PortVision DX right click the DeviceMaster in the Device List pane for which you want to open a telnet session and click Telnet SSH Session 2 Select Telnet or SSH leave the Selected Port number and click Ok ...

Page 136: ...e DeviceMaster 3 If necessary enter the password and press Enter If a password has not been set press Enter If using an SSH session press Enter to the login as prompt 4 Type Reset press Enter and close the telnet session 5 Quickly re open the telnet or SSH session using the previous steps ...

Page 137: ... SSH leave the Selected Port number and click Ok 7 Press Enter You can type help to review the RedBoot commands You can also refer to RedBoot Command Overview on Page 145 Note The dm prompt should be replaced by a redboot prompt If not you can reset the Bootloader timeout for a longer time period and retry this procedure ...

Page 138: ...138 Managing the DeviceMaster DeviceMaster PNIO UP User Guide 2000639 Rev A Managing the DeviceMaster ...

Page 139: ...iew To access RedBoot you can use one of the following methods A serial connection between Port 1 on the DeviceMaster and a COM port on a PC Page 140 If you plan on using the serial method you will need a null modem cable a terminal program installed and configured on the PC and a Bootloader Timeout value in excess of 15 seconds If the Bootloader Timeout value has been reduced to 1 second this pro...

Page 140: ...rity None Stop bits 1 Flow control None Note If you do not disable Bootloader from loading Steps 3 through 5 within the time out period default is fifteen seconds an application will be loaded from flash and started If this happens repeat Steps 3 through 5 The DM command is the only case sensitive command and must be in uppercase 3 Reset the DeviceMaster Note Depending on the model disconnect and ...

Page 141: ...ortVision DX see Accessing RedBoot Commands in Telnet SSH Sessions PortVision DX on Page 135 2 Press the Enter key if you did not program a password or type the password and press Enter Note The DeviceMaster does not come pre programmed with a password 3 Type reset and close the session 4 Open a new telnet session enter the DeviceMaster IP address and the password 5 Type dis to disable the Bootloa...

Page 142: ...P address using RedBoot 1 Establish communications with the DeviceMaster using the serial Page 140 or telnet Page 141 method 2 Enter ip addr mask gateway and press the Enter key to configure the IP address Where addr IP address you want to use mask matches you network subnet mask gateway assigned by your network administrator Make sure that each value is separated by a space 3 Verify that RedBoot ...

Page 143: ...procedure to determine what Bootloader version is loaded in the DeviceMaster 1 Establish communications with the DeviceMaster using the serial Page 140 or telnet Page 141 method 2 At the RedBoot prompt type version The Bootloader information displays 3 Type reset to reset the DeviceMaster if you do not have any other related RedBoot tasks Note Optionally you can install PortVision DX on a Windows ...

Page 144: ...server Use the following procedure to establish the DeviceMaster password for the Web and telnet server Establishing a password prevents unauthorized changes to the DeviceMaster configuration 1 Establish communications with the DeviceMaster using the serial Page 140 or telnet method Page 141 2 Type password your_password and press Enter Note If you forget your password you can reprogram the passwo...

Page 145: ...d click md5 Some browsers do not support the md5 command baudrate b rate Set Query the system console baud rate boardrev Displays the board revision cache ON OFF Manages machine caches channel 1 channel number Displays or switches the console channel chassis Displays chassis information cksum b location l length Computes a 32 bit checksum POSIX algorithm for a range of memory cpufreq Show Set CPU ...

Page 146: ... DeviceMaster secureconf disable enable Sets or displays secure config enable securedata disable enable Sets or displays secure data enable sernum prefix serial_number sernum serial_number Displays device serial number if available Displays short help snmp disable enable Sets or displays SNMP enable summary Displays a summary that includes the bootloader version network address information MAC add...

Page 147: ...v A RedBoot Procedures 147 RedBoot Procedures kszrd r1 r2 Reads specified KSZ8863 registers kszrestart Restarts KSZ8863 kszwr r1 val Reads specified KSZ8863 registers Read only items that you cannot change in Redboot RedBoot Commands Continued ...

Page 148: ...148 RedBoot Procedures DeviceMaster PNIO UP User Guide 2000639 Rev A RedBoot Procedures ...

Page 149: ...ort DIN Rail Models Power Supply on Page 154 4 Port Panel Mount Power Supply on Page 154 1 Port Panel Mount 5 30VDC Power Supply This table provides specifications for the power supply shipped with the DeviceMaster 1 port panel mount This table provides the specifications if you intend on using your own power supply Comtrol Power Supply 1 Port 5 30VDC Input line frequency Input line voltage Output...

Page 150: ...s to purchase a power supply for a DeviceMaster PNIO 2101 and PNIO 2201 1 port DIN rail DeviceMaster PNIO 2101 and PNIO 2201 1 Port DIN Rail External Power Supply Output voltage Current Power 5 30VDC 100 mA Min 24VDC 2 5 W Any power supply that meets current consumption voltage power and connector pinouts requirements can be used Wire gauge AWG 12 22 PW1 PW2 Chassis Ground Return Positive Positive...

Page 151: ... port PNIO 2202 and PNIO 2402 with serial terminals DIN rail DeviceMaster UP 2 Port DIN Rail Serial Terminals PNIO 2202 and PNIO 2402 External Power Supply Output voltage Current Power 6 30VDC 100 mA Min 24VDC 2 5 W Any power supply that meets current consumption voltage power and connector pinouts requirements can be used Signal Ground Chassis Ground Positive Return 6 30VDC Wire gauge AWG 12 22 S...

Page 152: ...with DB9 connectors Note The power supply for these model is on the bottom of the unit The product serial numbers are before xxxx 030000 where xxxx is the first four digits of the serial number 2 Port DB9 Models Power Terminal Bottom External Power Supply Output voltage Current Power 6 30VDC 100 mA Min 24VDC 2 5 W Any power supply that meets current consumption voltage power and connector pinouts ...

Page 153: ...9 DIN rail Note The power supply for this model is on the top of the unit The product serial numbers are above xxxx 030000 where xxxx is the first four digits of the serial number PNIO 2102 and PNIO 2302 2 Port DIN Rail External Power Supply Output voltage Current Power 5 30VDC 100 mA Min 24VDC 2 5 W Any power supply that meets current consumption voltage power and connector pinouts requirements c...

Page 154: ...Port DIN Rail External Power Supply Output voltage Current Power 5 30VDC 100 mA Min 24VDC 2 5 W Any power supply that meets current consumption voltage power and connector pinouts requirements can be used Wire gauge AWG 12 22 PW1 PW2 Chassis Ground Return Positive Positive 5 30VDC 5 30VDC Comtrol Power Supply 4 Port Input line frequency Input line voltage Output voltage Output current 47 63 Hz 90 ...

Page 155: ...urely Note Most customer problems reported to Comtrol Technical Support are eventually traced to cabling or network problems Verify that the network IP address subnet mask and gateway is correct and appropriate for the network Make sure that the IP address programmed into the DeviceMaster matches the unique reserved IP configured address assigned by the system administrator If IP addressing is bei...

Page 156: ...ity If you have a spare DeviceMaster try replacing the device PWR or Status LED Description 5 sec off 3 flashes 5 sec off 3 flashes RedBoot checksum failure 5 sec off 4 flashes 5 sec off 4 flashes SREC load failure Status or PWR LED Description Blinks every 10 seconds No PLC connection On solid One or more PLC connections have been established Flashing LED flashing mode is enabled Error detected o...

Page 157: ...Status LED not lit and not blinking every 10 seconds Indicates that power has not been applied or there is a hardware failure Contact Technical Support Cannot ping the device through Ethernet hub Isolate the DeviceMaster from the network Connect the device directly to the NIC in the host system Cannot ping or connect to the DeviceMaster The default DeviceMaster IP address is often not accessible d...

Page 158: ...tion Note that standards and URLs do occasionally change Ethernet 10BASE T Rules The maximum number of repeater hops is four You can use Category 3 or 5 twisted pair 10BASE T cables The maximum length of each cable is 100m 328ft Note Category 3 or 5 twisted pair cables look the same as telephone cables but they are not the same The network will not work if telephone cables are used to connect the ...

Page 159: ...aster status on line Ports Model Network LEDs 1 Panel Mount DeviceMaster UP The Status LED on the front of the unit is lit which indicates that it has power and has completed the boot cycle Note The Status LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the cycle When the Bootloader completes the cycle the LED flashes rapidly for several times then st...

Page 160: ...seconds for the Bootloader to complete the cycle When the Bootloader completes the cycle the LED flashes rapidly for several times then stays off and blinks approximately every 10 seconds when there is no PLC connection If the LINK green LED is lit it indicates a working Ethernet connection If the ACT yellow LED flashes it indicates network activity 4 Panel Mount DeviceMaster UP The PWR LED on the...

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