
Computec
CDD5.0
EN
CDD 5.0: user manual – Rev.01
Page 59/63
7
After sale
7.1
Customer support
A complete customer support is active to help field installer or maintenance people to problem solving,
that cannot be reached with all the information contained in the present user manual.
www.computecelectronics.com/cdd5
how to access to technical support.
7.2
Replacements
All the available replacement parts and the ordering information are available on the
www.computecelectronics.com/cdd5
website. In addition to the CDD5.0 door controller, other parts can be
ordered, as: power supply cable, complete connectors kit, usb firmware upgrade key. The order codes and
available parts are always updates on the reported website.
It is always necessary to contact technical support for further information or suggestion.
7.3
Material disposal
It is necessary to follow laws and rules of the country where the door drive is installed, to proceed with the
correct disposal of the materials, both in case of packaging parts or in case of failed parts not returned.