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VIII - Troubleshooting guide
a) Guide to errors
Nature of error
Causes
Solutions
Flashing red LEDs Items 2&3
Fig. VII-1 + touch screen off
Power cut + Batteries out of order
Fuse out of order + batteries out
of order
Disconnect the power
replace the LR6 1.5-V bat
reboot. If the unit does not
start up, a certified technician
must replace the 5 x 20 mm F
500 mA AH fuse according to the
procedure, or call COMAP after-
sales service
Flashing red LEDs Item 3 Fig. VII-1 General error
Press the touch screen to reac-
tivate the screen and follow the
instructions in the Maintenance
menu: "Notifications and mal-
functions"
UVc lamp NOK
Worn lamp > 12,000 H
Lamp blown
Ballast inoperative
Replace the UVc lamp Replace
the UVc lamp Contact COMAP
after-sales service
Spent cartridges
Clogged prefilter
Life > 1 year
Clogging detected by deltaP
Pressure sensor problem
Pressure sensor calibration
Replace the cartridge
Clean the prefilter
Spent batteries
Life > 1 year
Power cut > a few days
Replace the LR6 1.5 V batteries
Dangerous pressure notification
Pressure above 4 bars
Water hammer
Install or replace a pressure re-
ducer Install a water hammer
prevention device Contact COM-
AP after-sales service
Network leak notification
Volume of water that has flowed
without interruption > 500 L
Check the water system (flush
or tap left running or obvious or
hidden leak). Manually open the
inlet valve if no leak is found, or
call COMAP after-sales service.
Screen frozen, touch screen
inoperative, bug
Firmware inoperative
Program updated via USB key via
a qualified technician. Contact
COMAP after-sales service
Water leak in the machine
Badly tightened unions, damaged
seals, old seals, crack following an
overpressure, shocks, etc.
Close the device's inlet valve, set
it to bypass (shunt), and contact
COMAP after-sales service.
c) Other maintenance operations
Summary of Contents for Komeo
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