15
O R D E R F O R M
16
C U S T O M E R A S S I S T
A N C E • WA R R A N T Y
CUSTOMER ASSIST
ANCE
After reading this owner’
s manual, if you have any questions about installing or operating your microTALK
®
radio,
or if you are missing any parts, please contact Cobra
®
first. Do not return this product to the store. Cobra
®
Electronics
offers the following customer support services.
For Assistance In the U.S.A.
In this user’
s manual, you should find all the information you need to operate your microTALK
®
radio.
If you require further assistance after reading this manual, Cobra
®
Electronics offers the following
customer assistance services:
Automated Help Desk
English only
. 24 hours a day, 7 days a week 773-889-3087 (phone).
Customer Assistance Operators
English and Spanish. 8:00 a.m. to 6:00 p.m. CT
,
Monday through Friday (except holidays) 773-889-3087 (phone).
Questions
English and Spanish. Faxes can be received at 773-622-2269 (fax).
T
echnical Assistance
English only
. www.cobra.com (on-line: Frequently Asked Questions).
English and Spanish. [email protected] (e-mail).
For Assistance Outside the U.S.A.
Contact Y
our Local Dealer
If your product should require factor
y service please call Cobra
®
first before sending
your radio in. This will ensure the fastest turn-around time on your repair.
Y
ou may be asked to send your radio to the Cobra
®
factory. It will be necessary to furnish
the following in order to have the product serviced and returned.
1) For Warranty Repair include some form of proof-of-purchase, such as a mechanical reproduction or carbon
of a sales receipt. If you send the original receipt it cannot be returned. 2) Send the entire product. 3) Enclose
a description of what is happening with the radio. Include a typed or clearly printed name and address of where
the radio is to be returned. 4) Pack radio securely to prevent damage in transit.
If possible, use the original packing material. 5) Ship prepaid and insured by way of a traceable carrier such as
United Parcel Service (UPS) or First Class Mail to avoid loss in transit to: Cobra
®
Factory Service, Cobra
®
Electronics
Corporation, 6500 West Cortland Street, Chicago, IL 60707 USA. 6) If the radio is in warranty, upon receipt of
your radio it will either be repaired or exchanged depending on the model. Please allow approximately 3-4 weeks
before contacting us for status. If the radio is out of warranty, a letter will automatically be sent informing you of
the repair charge or replacement charge. If you have any questions, please call 773-889-3087 for assistance.
FOR PRODUCTS PURCHASED IN U.S.A.
Cobra
®
Electronics Corporation warrants that its Cobra
®
PR Radios, and the component parts thereof, will be free of
defects in workmanship and materials for period of one (1) year from the date of first consumer purchase. This warranty
may be enforced by the first consumer purchaser, provided that the product is utilized within the U.S.A.
Cobra
®
will, without charge, repair or replace, at its option, defective PR radios, products or component parts upon
delivery to the Cobra
®
Factory Service Department, accompanied by proof of the date of first consumer purchase,
such as a duplicated copy of a sales receipt.
You must pay any initial shipping charges required to ship the product for warranty service, but the return charges
will be at Cobra's expense, if the product is repaired or replaced under warranty.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Exclusions: This limited warranty does not apply 1) to any product damaged by accident; 2) in the event of misuse
or abuse of the product or as a result of unauthorized alterations or repairs; 3) if the serial number has been altered,
defaced or removed; 4) if the owner of the product resides outside the U.S.A.
All implied warranties, including warranties of merchantability and fitness for a particular purpose are limited in duration
to the length of this warranty. Cobra
®
shall not be liable for any incidental, consequential or other damages; including,
without limitation, damages resulting from loss of use or cost of installation.
Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitations may not apply to you.
Name
Address (No P.O. Boxes)
City
State/Province
Zip
Country
Telephone
Credit Card Number
Type:
❒
Visa
❒
Mastercard
❒
Discover
Exp. Date
Customer Signature
Item #
U.S. Cost Each
Qty
Amount
U.S. Subtotal
(Tax if Applicable)
Shipping/Handling
T
otal
Optional Accessories
Y
ou can find accessories at your local Cobra
®
dealer,
or in the U.S.A. you can order directly from Cobra.
®
Ordering From U.S.
Call 773-889-3087 for pricing or visit www
.cobra.com.
For credit card orders,
complete and return this order form to
fax number 773-622-2269. Or call 773-889-3087 (Press 1 from the
main menu) 8:00 a.m. to 6:00 p.m. CT, Monday through Friday.
Make check or money order
payable to:
Cobra
®
Electronics, Attn: Accessories Dept.
6500 West Cortland Street, Chicago, IL 60707 USA
T
o order online,
please visit our website: www
.cobra.com
The Cobra
®
line of
quality products includes:
CB Radios
microTALK
®
Radios
Radar/Laser Detectors
Safety Alert
®
Traffic
Warning Systems
Accessories
GPS (Global
Positioning System)
HighGear™ Accessories
Amount
Shipping/Handling*
$10.00 or less
. . . . . . . . . . . $3.00
$10.01-$25.00 . . . . . . . . . . $5.50
$25.01-$50.00 . . . . . . . . . . $7.50
$50.01-$90.00 . . . . . . . . . $10.50
$90.01-$130.00 . . . . . . . . $13.50
$130.01-$200.00 . . . . . . . $16.50
$200.01 plus . . . . . . . . . . 10% of
purchase
T
ax Table
Ohio, Wisconsin add 5%
Indiana, Michigan add 6%
Illinois add 8.75%
California add 7.25%
*For AK, HI and PR add additional $26.95 for FedEx Next Day or
$10.95 for FedEx 2nd Day. Excludes weekends and holidays shipments.
Please allow 2-3 weeks for delivery in the U.S. Prices subject to
change without notice.
