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158

Chapter 5

Troubleshooting

5

Example:

 Terminal LED stready RED

Figure 5-66

Signaling status

Chritical error:
Check status on Dash Board:
Not registered.
View Event list:
Error in Registering for Voice and Data. (CS and PS)
View event log
Network found but failing an registation for Voice and Data

View Maintenance page: PS status = Blocked, CS status = idle

Figure 5-67

Figure 5-68

Behavior

Meaning

Steady 
green

Ready. BGAN 
registration 
completed.

Flashing 
green

Please wait 
- process in 
progress. BGAN 
registration 
ongoing.

Orange

Warning 
- temporary 
malfunction. User 
action is required.

Red

Critical error.
Check the event 
log. If the problem 
is in the SAILOR 
FleetBroadband 
system and you 
can not solve 
it, contact your 
destributor and 
return the unit for 
repair if necessary.

Figure 5-69

Summary of Contents for Sailor 250 FleetBroadband

Page 1: ...FleetBroadband Installation Training manual Commissioning and On Board repair ...

Page 2: ......

Page 3: ...elease date Training Manual FleetBroadband Installation Commissioning and On Board repair SAILOR 150 FleetBroadband SAILOR 250 FleetBroadband SAILOR 500 FleetBroadband EXPLORER 727 BGAN EXPLORER 325 BGAN TT 100 MSO 030207 2013 04 18 ...

Page 4: ......

Page 5: ...ction Bearer types 18 1 7 2 Forward direction coding and multiplexing 19 1 7 3 Return direction Bearer types 20 1 7 4 Return direction coding multiplexing and synchronisation 21 1 7 5 Forward direction layout 21 1 7 6 Return direction layout 23 1 7 7 Lease mode scenario 25 2 Product Presentation 2 1 SAILOR 500 FleetBroadband 29 2 1 1 System overview 29 2 1 2 Above Deck Units ADU 31 2 1 3 Below Dec...

Page 6: ...roadband 89 3 8 1 Connectors 89 3 8 2 LAN PoE interface 89 3 8 3 DC Power input optional 90 3 8 4 Cable requirements 91 3 8 5 Connecting the Alarm Panel 91 3 8 6 Verifying the installation 92 3 9 To install the Alarm Panel 93 3 9 1 General installation requirements 93 3 9 2 Mounting the Alarm Panel 93 4 Interfaces 4 1 Antenna Connector 101 4 2 L band output 101 4 3 Phone Fax interface 102 4 3 1 Co...

Page 7: ...of Azimuth Stepmotor 187 6 3 TT 3740B and TT 3740C SAILOR 500 FleetBroadband ADU 189 6 3 1 R R of Radome Top for ADU ver B 189 6 3 2 R R of Radome Top for ADU ver C 190 6 3 2 R R of Antenna Tracking Receiver Module ATR 191 6 3 3 R R of Antenna Tracking Module ATM 192 6 3 4 R R of GPS Module Global Position System 193 6 3 5 R R of HPA Module High Power Amplifier 194 6 4 R R of SAILOR 250 FleetBroad...

Page 8: ...move replacement of Elevation motor 250 11 4 Remove replacement of GPS Module Global Position System Module 251 11 5 Remove replacement of Azimuth Motor 252 11 6 Remove replacement of ATB Antenna Tracking Board OR Rotary Joint 254 11 7 Remove replacement of HPA Board 256 11 8 Guide in arranging cables 257 ...

Page 9: ...Inmarsat Network ...

Page 10: ......

Page 11: ...sight to one of the Inmarsat 4 geostationary satellites The I 4 satellites APAC Asia Pacific 143ºE Americas 98ºW and EMEA Europe Middle East Africa 25ºE relays traffic between the UT s and the SAS Satellite Access Stations Figure 1 1 BGAN X network overview A SAS is a BGAN X Earth Station of which there are three one in Burum in the Netherlands and two on Hawaii The SAS houses the RNS Radio Networ...

Page 12: ...pproximately 600 channels in the forward RNC to UT direction and the same number in the return from UT to RNC direction Each slot or sub band is 200 kHz wide The I 4 satellite increases the total channel capacity by means of frequency reuse By subdividing the coverage into different beams the same channel frequencies can be reused many times The same frequencies cannot be used in overlapping beams...

Page 13: ...l beams are used for registration after power up Call Announcements and Call set up when signed in The actual Regional beam is selected on basis of the GPS position of the FleetBroadband When the FleetBroadband is in idle mode it is resting in the Regional beam Also if the FleetBroadband has a data session up running but is not transferring any data up or down the FleetBroadband is returned to Reg...

Page 14: ...nsferred back to the Regional Beam When the last BGAN X has left a Narrow Beam the Forward Carrier in that beam is removed and the Forward and Return Channels are returned to the pool of free satellite capacity To avoid congestion in Narrow Beam by idle IP connections the RNS will also time out a variable bit rate connection if no packets are exchanged for a period of time and then hand back the B...

Page 15: ...rates will differ Essentially the larger the antenna the greater the achievable bit rate particularly in the uplink or return direction Larger antennas will also enable higher bit rates in more demanding edge of beam locations and will provide service to lower elevation angles towards the satellite and in conditions of high fading e g calm water conditions mirror effect In addition the performance...

Page 16: ...t rate The BGAN X network maximises the use of this satellite capacity by dynamic re allocation to meet the demand to ensure bandwidth is always available when and where the users need it 1 3 BGAN X units 1 3 1 BGAN X Terminal classes and capabilities The BGAN X system supports a range of FleetBroadband types with differing capabilities The BGAN service is launched with three FleetBroadband classe...

Page 17: ...RNS FleetBroadband can support multiple traffic connections simultaneously Different FleetBroadband classes have different capabilities in terms of numbers of connections that they can support As far as the RNS QoS Quality of Service management is concerned these connections are managed no differently to connections from separate FleetBroadband s At present the network supports no more than one ci...

Page 18: ...t the same time as TCP packets are carried on a variable bit rate bearer where both types of traffic are sent to and from a computer connected to a FleetBroadband with a single IP address Spacecraft specification maximum number of channels per narrow beam 25 Practical maximum number of channels per narrow beam 10 BGAN Service Offering is 492 kbps per channel in each direction forward and return To...

Page 19: ...st CU Rx and Tx Channel Units which take care of data and signalling transmission and reception from RF to RNS The TX RX CU is responsible of the following functions Build and pack up the control PDU Transmit physical frames made by the Bearer Control layer Calculation of CRC Frame timing Generation TX only Collect status Statistic data Control of RF up down converter RAN Host that has the RNS cen...

Page 20: ...tion This is distributed to the relevant VLR Visitor Location Register or SGSN Serving GPRS Support Node through the attach process and mobility management procedures such as Location Area and Routing Area updates 1 5 2 MSC VLR MGW SMSC FRINs MSC Mobile Switching Centre Switch within a cellular network which can internetwork with location data bases VLR Visitors Location Register The Visitors Loca...

Page 21: ...ivalent to the existing GSM security The SGSN performs authentication and cipher setting procedures based on the same algorithms keys and criteria as in existing GSM GPRS uses a ciphering algorithm optimised for packet data transmission 1 5 4 GGSN GGSN Gateway GPRS Support Node The GGSN provides interaction with external packet switched networks and is connected with SGSN s via an IP based GPRS ba...

Page 22: ...llite Its role is to arbitrate between the competing demands of the various services on the satellite The GRM provides fixed capacity used by FleetBroadband in the global beam and regional beams It also maintains a pool of dynamic satellite channels which it supplies to LRMs when they make requests such as the FleetBroadband traffic bearers in the narrow beams which are deployed on demand If an LR...

Page 23: ...etBroadbandTerminals and bearers are managed collectively by an RNC function known as a bearer control A bearer control manages the bearers in a beam and allocates capacity to the various connections such as circuit switched calls and packet data sessions A single FleetBroadband Terminal may have one or more active connections Multiple FleetBroadband Terminals and their associated connections are ...

Page 24: ...ffic is carried In this section we discuss how bearers are managed and how multiple users share bearers As we have described narrow beams are illuminated with bearers only when there is traffic to send or receive When traffic increases bearers are added to the beam When traffic reduces bearers are removed There is no pairing of forward and return bearers if there is more forward demand than return...

Page 25: ... rate after retransmission is thus negligible Reliable mode will incur a certain amount of random delay jitter when retransmissions occur but this does not significantly add to the inherent jitter that occurs in a packet data connection over a satellite link using TCP For users that need to minimize delay jitter on their IP traffic and can tolerate a packet loss rate of 0 1 e g certain real time a...

Page 26: ...r Circuit Switched calls is rigid however IP connections must use a more flexible scheduling scheme BGAN network offers two IP traffic classes Background IP Class and Streaming IP Class The scheduling discipline that the RNC uses to allocate bandwidth between different IP connections is derived from Worst Case Weighted Fair Queuing one of a class of algorithms designed to emulate a theoretical fai...

Page 27: ...etBroadband Terminals link quality weaker FleetBroadband Terminals get the same data rates in these circumstances In between these two extremes there is moderate sharing state where capacity in excess of the target rates is shared between the connections Where connections have the same QoS the excess slots or busts are allocated equally FleetBroadband Terminals with better link quality use the slo...

Page 28: ... the 80 ms frames consists of one four or eight blocks of data FEC blocks each separately turbo coded Each 80 ms frame is preceded by a unique word pattern Pilot symbols are interspersed throughout the frame to assist the FleetBroadband Terminal with channel estimation and synchronisation A single forward bearer type has been chosen for use in the global beam This bearer has a bandwidth of 10 5 kH...

Page 29: ...y receiving intermittently only when idle in a regional beam The RNS will never send data to a FleetBroadband Terminal in a block with a code rate the FleetBroadband Terminal could not be expected to receive given its link conditions A checksum is appended to every data unit FleetBroadband Terminals check all incoming data units against the checksum If a data unit fails the checksum the FleetBroad...

Page 30: ...o extremes The code rates used in successive frames will change constantly as the amount of data sent to the FleetBroadband Terminals changes and their link conditions vary Figure 1 29 Forward bearer 1 7 3 Return direction Bearer types Beam Return burst type Bandwidth KHz Burst duration msec Modulation scheme Symbol rates ksym sec Minimum kb sec Maximum kb sec Regional R20T0 5Q 21 20 Pi 4 QPSK 16 ...

Page 31: ...le is broadcast in the global beam The schedule tells the FleetBroadband Terminals which return direction timeslots are reserved for each connection and what bearer type should be used for each The return schedule advertises a proportion of timeslots available for all FleetBroadband Terminals to use i e contention capacity for random access BGAN network uses a slotted ALOHA mechanism for random ac...

Page 32: ...l FEC blocks and each may have a different code rate In the case of F80T4 5X8B bearer there are 8 FEC blocks in each 80 msec frame The RNC scheduler must decide what code rates each of the FEC blocks must use by examining how much data each FleetBroadband Terminal is to receive during the scheduling period and what their current link conditions are The first FEC block includes broadcast signalling...

Page 33: ...mitted to send small amounts of signalling such as status messages to the RNC along with return bursts to reduce the load on the contention slots Circuit switched connections i e ISDN and voice in the narrow beams are allocated return direction slots in a rigid layout every 20 msec or 40 msec respectively in order to minimise delay jitter Contention slots can be used by any FleetBroadband Terminal...

Page 34: ...24 1 Chapter 1 Inmarsat Network Figure 1 34 Return direction connection bearers ...

Page 35: ... Mode allows organisations to procure satellite capacity in a cost efficient fashion Within the lease group the capacity is shared and managed using the standard BGAN radio resource mechanisms but the lease capacity is available to the lease group members alone It is as if the lease group members have access to a separate BGAN network exclusively for their use If leased capacity becomes too conges...

Page 36: ......

Page 37: ...Product Presentation ...

Page 38: ......

Page 39: ...050A antenna used for the SAILOR 250 FleetBroadband system SAILOR 250 FleetBroadband uses the TT 3050A antenna which is a medium size maritime BGAN Class 9 antenna SAILOR 150 FleetBroadband uses the TT 3050C antenna which is a small size maritime BGAN Class 14 antenna The SAILOR 500 FleetBroadband system and the SAILOR 250 FleetBroadband system basically use the same type of terminal except that t...

Page 40: ...tegrated Services Digital Network service 64 kbps Voice Standard Voice 4 kbps or 3 1 kHz Audio 4 LAN Local Area Network ports with PoE Power over Ethernet for computers e hubs IP handsets etc 2 Standard Phone Fax ports for standard phones or fax machines 1 Euro ISDN port for ISDN phones or G4 fax or ISDN modem 1 L Band output for connecting a broadcast receiver for maritime data 1 multi purpose I ...

Page 41: ...0 The antenna contains all functions for satellite tracking including a GPS system Asingle coax RF cable carries all RF communication supply voltage for the antenna modules and internal modem communication between the antenna and the Terminal Figure 2 5 TT 3052A ADU opened and rear view Antenna Tracking Board ATB is a multipurpose unit which is receiving filtering and tracking on the signal from t...

Page 42: ...regarding the type of Antenna of the SAILOR 500 FleetBroadband version A The HPA PCB is identical in all three antenna versions of SAILOR 500 FleetBroadband ADU though the metal box cover is slightly different Figure 2 7 TT 3052A ADU High Power Amplifier Global Positioning System GPS module has on the one side a receiver antenna and on the other side the engine processor It is receiving the signal...

Page 43: ...l towards the satellite The Elevation Motor and the Azimuth Motor are used as the main orientation motors whereas the Cross Elevation Motor is basically used to fine adjust the bearing when the antenna is in track of the satellite The Elevation Motor and the Cross Elevation Motor are identical Figure 2 9 TT 3052A ADU Elevation motor Figure 2 10 TT 3052A ADU Cross Elevation motor ...

Page 44: ... to the vessel It is also providing the RF signals internal modem communication and power from the Terminal through the stationary platform of the antenna to the rotating part of the antenna Last it is providing RF signals and internal modem communication from the antenna to the Terminal Figure 2 12 TT 3052A ADU Rotary Joint Figure 2 13 TT 3052B ADU ...

Page 45: ...ystem A single coax RF cable carries all RF communication supply voltage for the antenna modules and modem communication between the antenna and the Terminal Figure 2 14 TT 3052C ADU TT 3052C SAILOR 500 FleetBroadband ADU is the latest version of antenna for the SAILOR 500 FleetBroadband system completely where only the top and bottom dome differs from the TT 3052B ADU All content modules inside t...

Page 46: ... motors azimuth elevation and cross elevation Last it is also the antenna control where it is combining all input from the sources to point the antenna panel towards the satellite The input are received from the Terminal the GPS the ATR and the sensors Finally it is the ATM that stores the information regarding the type of Antenna in the version B and C of the SAILOR 500 FleetBroadband Figure 2 17...

Page 47: ...to operate as it needs to be positioned into a regional spot beam or a narrow spot beam of the satellite The GPS module is identical for all five 5 SAILOR FleetBroadband antennas and for SAILOR 900 VSAT antenna Figure 2 20 and 2 21 TT 3052B C ADU Global Position System Stepper motors for orientating the antenna is positioned in the three axis azimuth elevation and cross elevation The elevation mot...

Page 48: ...Elevation Motor Figure 2 24 TT 3052B C ADU Cross Elevation Motor Antenna Panel is equipped with 16 patches to receive and transmit the RF signals to and from the satellite On the antenna panel also is mounted the splitter for the sum and the differential satellite signals to be sent further on to the ATR ...

Page 49: ...nternal modem communication and power from the Terminal through the stationary platform of the antenna to the rotating part of the antenna Last it is providing RF signals and internal modem communication from the antenna to the Terminal Figure 2 26 TT 3052B C ADU Rotary Joint Figure 2 27 SAILOR FleetBroadband 500 antenna ver C ...

Page 50: ...is designed for 24 VDC nominal The SAILOR FleetBroadband Terminal supplies 18 29 VDC to the antenna through a single coaxial cable TheTerminal is basically the same for SAILOR 500 FleetBroadband system and the SAILOR 250 FleetBroadband system Figure 2 29 TT 3738A T19 BDU 19 rack version SAILOR FleetBroadband Terminal TT 3738A T19 is a terminal available as a 19 Rack version The 19 Rack Terminal is...

Page 51: ...s to all functions including contacts and settings The user interface also provides direct access to certain features of a connected BGAN terminal There are two variants of the handset A wired model TT 3672A and a wireless model TT 3672B Figure 2 30 TT 3672A IP Handset TT 3670A Thrane IP Handset is delivered as standard with the SAILOR FleetBroadband system comes as a wired handset which is powere...

Page 52: ...kbps Support for streaming IP at 8 16 32 64 128 kbps Voice Standard Voice 4 kbps or 3 1 kHz Audio 4 LAN Local Area Network ports with PoE Power over Ethernet for computers e hubs IP handsets etc 2 Standard Phone Fax ports for standard phones or fax machines 1 Euro ISDN port unsupported 1 L Band output for connecting a broadcast receiver for maritime data 1 multi purpose I O connector with 5 config...

Page 53: ...ion supply voltage for the antenna modules and internal modem communication between the antenna and the Terminal Figure 2 33 TT 3050A ADU opened Antenna Control Module ACM located on the bottom side of the Top Housing Cover is sensing the attitude and accelerations of the ADU and controls the stepper motors which is moving the pedestal accordingly The ACM is comprised of Inertial Navigation Unit c...

Page 54: ... the wide antenna beam width is used to reduce fast azimuth motions Zero reference circuit The zero reference circuit senses when the antenna element is in its zero position meaning heading and 0º elevation Power Supply circuit Is receiving several power supplies from the HPA in the antenna and is distributing internally in the ACM and to the MDM GPS Module and the Zero Reference Board Figure 2 34...

Page 55: ...production SAILOR 250 FleetBroadband and is backward compatible with the versions of individual modules Figure 2 36 TT 3050AADU Antenna Control Module Motor Drive Module Combo Zero Reference Board ZRB contains two hall sensors sensing the Zero position heading and 0º elevation by means of a small magnet in each drive wheel The Zero position information is sent to the ATM and at the same time lit a...

Page 56: ...ion between the Antenna and the BDU Terminal It also is amplifying the RF signals from the satellite to an adequate level for transmission to the BDU Terminal and from the BDU Terminal a RF output signal strong enough to reach the satellite out in space Secondary the HPA is transforming and distributing the power input from the BDU Terminal to internal use in the HPAand to the peripheralAntenna mo...

Page 57: ... to the pedestal is done via drive belts tensioned automatically by the drive belt tensioner seen at the top side of the Top Housing Cover one for each motor Figure 2 42 TT 3050A ADU drive belt tensioner Rotary Joints two 2 of them is situated in the pedestal and one is for azimuth motion vertical positioned and the other is elevation motion horizontal positioned Figure 2 43 TT 3050A ADU Rotary Jo...

Page 58: ...configuration data The DC input for the SAILOR FleetBroadband Terminal is designed for 24 VDC nominal The SAILOR FleetBroadband Terminal supplies 18 29 VDC to the antenna through a single coaxial cable Figure 2 46 TT 3738A T19 BDU 19 rack version SAILOR FleetBroadband Terminal TT 3738A T19 is a terminal NOTE To improve overall system overview the IP Handset displays active critical alarms from the...

Page 59: ...screen a graphical user interface provides easy access to all functions including contacts and settings The user interface also provides direct access to certain features of a connected BGAN terminal There are two variants of the handset A wired model TT 3672A and a wireless model TT 3672B Figure 2 47 TT 3672A IP Handset TT 3670A Thrane IP Handset is delivered as standard with the SAILOR FleetBroa...

Page 60: ...up to 4 voice calls and data communication over BGAN Full duplex single or multi user up to 150 kbps Voice Standard Voice 4 kbps 2 LAN Local Area Network ports with PoE Power over Ethernet for computers e hubs IP handsets etc 1 Standard Phone port for standard 1 multi purpose I O connector with 5 configurable inputs outputs 1 SIM slot for your FleetBroadband SIM card Built in DHCP NAT router Built...

Page 61: ...F communication supply voltage for the antenna modules and internal modem communication between the antenna and the Terminal The functionality and hardware are pretty much identical to the SAILOR 250 FleetBroadband ADU Figure 2 50 TT 3050C ADU opened Antenna Control Module ACM located on the bottom side of the Top Housing Cover is sensing the attitude and accelerations of the ADU and controls the ...

Page 62: ...ken when the antenna pointing is close to gimbal lock where the wide antenna beam width is used to reduce fast azimuth motions Zero reference circuit The zero reference circuit senses when the antenna element is in its zero position meaning heading and 0º elevation Power Supply circuit Is receiving several power supplies from the HPA in the antenna and is distributing internally in the ACM and to ...

Page 63: ...roduction SAILOR 150 FleetBroadband and is backward compatible with the versions of individual modules Figure 2 52 TT 3050C ADU Antenna Control Module Motor Drive Module Combo Zero Reference Board ZRB contains two hall sensors sensing the Zero position heading and 0º elevation by means of a small magnet in each drive wheel The Zero position information is sent to the ATM and at the same time lit a...

Page 64: ...ion between the Antenna and the BDU Terminal It also is amplifying the RF signals from the satellite to an adequate level for transmission to the BDU Terminal and from the BDU Terminal a RF output signal strong enough to reach the satellite out in space Secondary the HPA is transforming and distributing the power input from the BDU Terminal to internal use in the HPAand to the peripheralAntenna mo...

Page 65: ...s to the pedestal is done via drive belts tensioned automatically by the drive belt tensioner seen at the top side of the Top Housing Cover one for each motor Figure 2 58 TT 3050C ADU drive belt tensioner Rotary Joints two 2 of them is situated in the pedestal and one is for azimuth motion vertical positioned and the other is elevation motion horizontal positioned Figure 2 59 TT 3050C ADU Rotary J...

Page 66: ...more limited functionality Figure 2 61 TT 3739A BDU SAILOR FleetBroadband Terminal TT 3739A is the controlling unit in the SAILOR FleetBroadband system It contains the primary electronic parts all user interfaces and it stores configuration data The DC input for the SAILOR FleetBroadband Terminal is designed for 24 VDC nominal The SAILOR FleetBroadband Terminal supplies 18 29 VDC to the antenna th...

Page 67: ...s to all functions including contacts and settings The user interface also provides direct access to certain features of a connected BGAN terminal There are two variants of the handset A wired model TT 3672A and a wireless model TT 3672B Figure 2 62 TT 3672A IP Handset TT 3670A Thrane IP Handset is delivered as standard with the SAILOR FleetBroadband system comes as a wired handset which is powere...

Page 68: ...r panel is protected by a semi transparent cover The power supply is also delivered with a Basic Relief Bracket similar to the Basic Relief Bracket for the SAILOR 500 250 FleetBroadband BDU Terminal To secure an installation with heavy cables an optional Extended Cable Relief Bracket can be purchased and installed When mounted vertically the TT 6080AAC DC Power Supply fulfils an IP32 rating in are...

Page 69: ...upply 10 8 32 V DC The DC input is protected against reverse polarity The Alarm Panel is used together with a SAILOR 150 250 or 500 FleetBroadband system and an IP handset designated for Distress use A push on the red FB Distress button on the Alarm Panel initiates a Distress call from the Distress IP Handset For further information on the use of the Alarm Panel and the Voice Distress Non SOLAS sy...

Page 70: ......

Page 71: ...Installation ...

Page 72: ......

Page 73: ... TT 3672A Thrane IP Handset wired TT 3674A Cradle for Thrane IP Handset User Manual IP Handset 30 m RG214 antenna cable incl loose connectors Accessory kit Power connector w 1 5 m power cable I O connector Mounting bolts Basic cable support User Manual SAILOR 500 250 FleetBroadband Installation Manual SAILOR 500 250 FleetBroadband FleetBroadband CD ROM SW and manuals Options for the SAILOR 500 Fle...

Page 74: ... IP Handset wired TT 3674A Cradle for Thrane IP Handset User Manual IP Handset 30 m EcoFlex 10 antenna cable incl loose connectors Accessory kit Power connector w 1 5 m power cable I O connector Mounting bolts Basic cable support User Manual SAILOR 500 250 FleetBroadband Installation Manual SAILOR 500 250 FleetBroadband FleetBroadband CD ROM SW and manuals Options for the SAILOR 500 FleetBroadband...

Page 75: ...2A Thrane IP Handset wired TT 3674A Cradle for Thrane IP Handset User Manual IP Handset 30 m EcoFlex 10 antenna cable incl loose connectors Accessory kit Power connector w 1 5 m power cable I O connector Mounting bolts Basic cable support User Manual SAILOR 500 250 FleetBroadband Installation Manual SAILOR 500 250 FleetBroadband FleetBroadband CD ROM SW and manuals Options for the SAILOR 500 Fleet...

Page 76: ...e for Thrane IP Handset User Manual IP Handset 25 m RG223 antenna cable incl loose connectors Accessory kit Power connector w 1 5 m power cable I O connector Basic cable support User Manual SAILOR 500 250 FleetBroadband Installation Manual SAILOR 500 250 FleetBroadband FleetBroadband CD ROM SW and manuals Options for the SAILOR 250 FleetBroadband system TT3742A SAILOR 250 150 FleetBroadband Mast M...

Page 77: ...er connector w 1 5 m power cable I O connector FleetBroadband CD ROM SW and manuals Options for the SAILOR 150 FleetBroadband system TT3744A SAILOR 250 150 FleetBroadband Mast Mount Kit TT 6080 Power Supply TT 3771 Alarm Panel FleetBroadband S 67 127570 Grounding Kit 3 2 Tools needed In order to be able to install the SAILOR 500 250 150 FleetBroadband the following tools will be needed Flat head s...

Page 78: ... 1 3 m from the antenna based on a radiation level of 10 mW cm2 SAILOR 250 FleetBroadband antenna is radiating up to 16 1 dBW EIRP 41 W This translates to a minimum safety distance of 0 6 m from the antenna based on a radiation level of 10 mW cm2 SAILOR 150 FleetBroadband antenna is radiating up to 16 1 dBW EIRP 41 W This translates to a minimum safety distance of 0 6 m from the antenna based on a...

Page 79: ...tinuous pointing towards the satellite in heavy sea states The amount of degradation of the signal depends on the size of the obstruction and the distance from the antenna As a rule of thumb any obstruction that subtends an angle of less than 3º at the antenna is not seen as an obstruction and has limited effect The table below provides a guideline for obstruction sizes and maximum distance to the...

Page 80: ...minimum 15 above or below the radar antenna Due to near field effects the benefit of this vertical separation could be reduced at short distances below approximately 10 m between radar antenna and the SAILOR FleetBroadband antenna Therefore it is recommended to ensure as much vertical separation as possible when the SAILOR FleetBroadband antenna has to be placed close to a radar antenna Radar dist...

Page 81: ...the signal to noise ratio during high speed and data calls The degradation will be most significant at high radar pulse repetition rates As long as receiving conditions are favourable this limited degradation is without importance However if receiving conditions are poor e g due to objects blocking the signal path heavy rainfall or icing low satellite elevation and violent ship movements the small...

Page 82: ...nting surface you can use a separate grounding cable to make the connection between the antenna and the common ground to which the terminal is also connected For example you can connect a separate grounding cable if or when vibration isolators are used at the mounting bolts To obtain a good ground connection the metal underneath the head of at least one bolt must be clean of insulating protective ...

Page 83: ...essential for the performance of the SAILOR FleetBroadband system 3 4 2 Important mounting notes Line of sight Place the antenna with free line of sight towards the satellite in all directions to ensure proper reception of the satellite signal Do not place the antenna close to large objects that may block the signal Water intrusion After having connected the antenna cable to the antenna ensure tha...

Page 84: ...r at a pole or directly at fly bridge hull etc some guidelines have to be taken into consideration For the SAILOR 500 FleetBroadband it is The antenna weight is approx 16 kg for TT 3052A approx 19 kg for TT3052B and approx 23 kg for TT 3052C so the installation point have to be able to carry this weight The flange diameter should have a diameter at least 300 mm see figure below for TT 3052A B and ...

Page 85: ...ire restraints on the antenna components so it is not necessary to remove the antenna dome for the installation Figure 3 14 TT 3052A Footprint Figure 3 15 TT 3052B footprint Figure 3 16 TT 3052C Footprint Figure 3 17 TT 3052A and TT 3052B spacer for water drainage For the SAILOR 250 FleetBroadband and the SAILOR 150 FleetBroadband it is The weight of the antenna is approx 4 kg for both TT 3050A an...

Page 86: ... 18 SAILOR 250 150 FleetBroadband Mast Mount kit NOTE The Mast Mount kit is not a part of the standard deliver but have to be ordered purchased separately NOTE The SAILOR Mini M Mast Mount Kit can not be used though looking rather similar as it is not strong enough for the SAILOR 250 150 FleetBroadband ADU ...

Page 87: ...e directions see figure below Figure 3 21 TT 3050A and TT 3050C footprint Make sure that the antenna cable connector is fitted before the antenna is mounted in its position Having connected the antenna cable to the antenna ensure that the connector assembly is properly protected against seawater and corrosion As a minimum use self amalgamating rubber There are no wire restraints on the antenna com...

Page 88: ...pace around the BDU Terminal minimum 5 cm to all sides to be able free airflow for coolant of the BDU Terminal Before installing the BDU Terminal on the bulk head desk shelf install the Supplied Basic Cable Support on the bottom side of the BDU Terminal Figure 3 22 TT 3738A BDU Terminal with Basic Cable Support The purpose of the Basic Cable Support is a relief of the cables to prevent that all te...

Page 89: ...able Support installation As an option an Extended Cable Support kit can be ordered and here the BDU Terminal are installed directly on the Extended Cable Support In that case the Basic Cable Support is not to be installed Figure 3 24 TT 3738A BDU Terminal on Extended Cable Support The purpose benefit of the Extended Cable Support is again to put a relief on the cables But also extend the two 2 an...

Page 90: ...ort If needed install the one 1 4 wire adaptor between the ISDN port of the BDU Terminal and the RJ45 port on the interface board of the Extended Cable Support The SAILOR 500 250 FleetBroadband 19 rack mounted BDU Terminal fits into a 19 Rack with 1U unit height and in depth minimum 450 mm inclusive Cable Relief Bracket which is fitted directly to the rear side of the BDU Terminal Figure 3 25 TT 3...

Page 91: ...leetBroadband systems have to be provided ground hull directly to the wing nut of the BDU Terminal Figure 3 27 SAILOR FleetBroadband BDU Terminal power and ground Why grounding The reason for grounding the BDU Terminal is due to these two 2 points Protection ESD ElectroStatic Discharge protection of equipment The ESD protection circuits in the terminal rely on proper grounding of the system in ord...

Page 92: ...wer outlet from the DC system and measure the source impedance of the ship installation as described in Measuring the ship source impedance in Chapter 3 and Appendix B in the Installation Manual Connect the power cable Connect the delivered power cable length 1 m to the supply power of the vessel or a Power Supply according the recommendation in the previous chapter Figure 3 29 SAILOR FleetBroadba...

Page 93: ...d Remote On Off switch By installing the switch which can short circuit the Remote On Off pins pin 2 and pin 5 of the power connector cable the BDU Terminal can be powered on and off other places than on the BDU Terminal The BDU Terminal Power ON Off switch have to be set to On inputting 24 VDC nominal power to the BDU Terminal When the switch is opened not short circuit the BDU Terminal is in On ...

Page 94: ...tput voltage at 28 7 31 2 VDC 0 11A The output DC voltage is galvanic isolated from the input voltage and chassis ground The SAILOR AC DC Power Supply has automatic selection of input voltage and is equipped with an input fuse at 6 3A an On Off switch with lamp and two 2 30A fuses securing the battery input The SAILOR AC DC Power Supply can be installed in a 1U rack mount in the hight but is not d...

Page 95: ...equate coolant of the SAILOR AC DC Power Supply an unobstructed space of minimum 5 cm must be maintained around all sides of the unit except the bottom side Installed the delivered Cable Support bracket on the surface bulk head or desk so the comb sticking out in front of the connector panel Mount the delivered four 4 bolts M6x55 DIN912 Unbraco or the delivered four 4 screws in the mounting holes ...

Page 96: ...move the U shaped cut out for this cable run from the protective cover If needed wanted connect emergency battery power cable 24 V to the connector marked BATTERY please bare in mind that this is not according to the GMDSS regulation Wire size 6 mm2 The battery input is protected versus reversed polarity Remove the U shaped cut out for this cable run from the protective cover NOTE The SAILOR AC DC...

Page 97: ...ed AC ALARM 3 7 Installation of the Thrane IP Handset The wired Thrane IP Handset connects to the cradle with a coil cord The IP Handset cradle connects with a fixed LAN cable to a LAN port with PoE Power over Ethernet on a the SAILOR FleetBroadband BDU Terminal or a switch not provided by Cobham SATCOM The Thrane IP Handset is powered directly from the LAN PoE interface Figure 3 39 TT 3672A Thran...

Page 98: ...he coil cord into the groove at the cable exit Then install the external LAN cable by connecting it to the connector marked J102 in the cradle This is the cable to be connected to the SAILOR FleetBroadband LAN interface 1 4 1 2 on the BDU Terminal for Sailor 150 FleetBroadband or an Ethernet switch LAN PoE interface Alternatively connect the wires of a LAN cable to the terminal block in the cradle...

Page 99: ...on the rear panel of the Alarm Panel used for communicating with the FleetBroadband terminal The interface supports PoE Power over Ethernet which means the Alarm Panel can be powered from the FleetBroadband terminal through the Ethernet When you are using PoE to power the Alarm Panel the DC input is disabled and the DC power cable is optional may be used for backup Pin out The figure and table bel...

Page 100: ...n 2 DC permanently The Power connector is a custom connector a matching cable with connectoris included in the delivery Pin out The figure and table below show the connector outline on the Alarm Panel pin assignments and wire color in the power cable delivered with the Alarm Panel Pin number Pin function Wire color in power cable Front view on Alarm Panel Panel lock 4 pin maile 1 DC 10 8 32 V DC R...

Page 101: ...terminal or Ethernet switch to which the Alarm Panel is connected If the DC power cable is used the shield of the cable must be connected to ship ground at the power supply Cable requirements The power cable supplied with your system is 2 5 m long with AWG 16 wires and a custom connector at one end If you are going to use another cable or extend the supplied cable make sure the cables are dimensio...

Page 102: ...the Ethernet network You must configure the FleetBroadband terminal to enable the Voice Distress function and to designate an IP Handset for Distress For information on how to configure the system see the user manual for the Voice Distress Non SOLAS system 3 8 6 Verifying the installation Testing the Alarm Panel You can test the function of the Alarm Panel using the Test button To test the light a...

Page 103: ...s a flush mounted unit integrated in a console on a desktop or in an overhead position Make sure the Compass Safe Distance 55 cm is maintained 3 9 2 Mounting the Alarm Panel The next pages describe how to mount the Alarm Panel on a desktop in an overhead position and flush mounted in a console Desktop mounting You can mount the Alarm Panel on a desktop using the mounting bracket Figure 3 46 TT 377...

Page 104: ...nel using the mounting bracket do as follows 1 Find a suitable location to mount the Alarm Panel Make sure there is minimum 80 mm of free space for cable access behind the Alarm Panel 2 Use the four holes to fasten the mounting bracket to the mounting surface Screws are included with the mounting bracket 3 Place the Alarm Panel in the mounting bracket 4 Mount the two knobs on the sides of the brac...

Page 105: ...m Panel mounting bracket Flush mount You can mount the Alarm Panel in a flat surface e g in a console using the Flush mount bracket and screws included with the Alarm Panel To mount the Alarm Panel in a console do as follows 1 Find a suitable location in the console Check that there is enough space for the Alarm Panel and an additional 80 mm space for cable entry Figure 3 49 TT 3771A Alarm Panel f...

Page 106: ...larm Panel two on each side 4 Ensure that the flush mount gasket is placed correctly on the Alarm Panel 5 Fit the Alarm Panel into the cut out in the console 6 Mount the flush mount bracket on the back of the Alarm Panel by mounting the 4 Torx screws through the bracket and into the square nuts placed in the Alarm Panel 7 Fasten the 4 Torx screws 8 Connect the cables as described in chapter 3 7 5 ...

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Page 111: ...pecifiedminimumbendingradiusisrespected If this is not the case the loss in the cable will increase Check the instructions from the cable supplier Cable Type Absolute maximum length G02232 D 6 m RG223 D 25 m RG214 U 50 m S0272B 05 95 m Figure 4 2 4 2 L band output Figure 4 3 The terminal has an L Band output for automatic delivery of maritime broadcast data Use a coax cable with an SMA connector t...

Page 112: ...show the pin out for the connectors Pin number Pin function 1 2 Not connected 3 Tip 4 Ring 5 Not connected 6 Figure 4 6 Port 1 is the connector closest to the antenna connector and Port 2 is the connector closest to the ISDN connector Making a call You have different options for making a call Short Dial If the number is in the phone book of the terminal you can use the Short Dial number which is f...

Page 113: ...io or both If you select both any device connected to the Phone Fax interface will react ring on incoming calls If you select e g Standard the Phone Fax interface will only react on calls made to the Standard phone number For Outgoing calls you can select either Standard or 3 1 kHz Audio The selected type will be used by default if possible for any outgoing call Fax machines must use 3 1 kHz Audio...

Page 114: ...n the SIM cover in the left side of the connector panel 2 Insert the SIM card into the SIM slot Place the card with the chip side facing up as shown 3 Press gently until it clicks 4 Slide the lock in front of the SIM card 5 Close the cover for the SIM slot The SIM card is provided by your Airt ime Provider and should be a FB SIM card ...

Page 115: ...ut Negative PoE 7 Not connected 8 Not connected Figure 4 11 Connector configuration ISDN Making a call You have different options for making a call Short Dial If the number is in the phone book of the terminal you can use the Short Dial number which is found in the first column of the phone book in the web interface Example To call entry number 4 in the phone book dial 004 followed by off hook key...

Page 116: ...all type will be determined by the calling device voice standard voice Data UDI Standard all outgoing calls except UDI RDI will use the call type Standard If you make a 3 1 kHz Audio call it will be converted to a Standard call Outgoing UDI or RDI sessions will be not be influenced by this setting 3 1 kHz Audio all outgoing calls except UDI RDI will use the call type 3 1 kHz Audio If you make a St...

Page 117: ...handset Figure 4 16 Add a IP handset Select Settings IP handsets The Username Number is predefine to 0501 0516 Default to set incoming outgoing calls select call settings The IP handset will show as user 0501 password 0501 Change password To connect IP handset 2 Connect the IP handset to the terminal Find the IP address of the new IP handset open LAN Network devices The IP handset 2 will show in t...

Page 118: ...t both the handset will react ring on any incoming call If for example you select Standard the handset will only react on calls made to the Standard phone number For Outgoing calls you can select either Standard or 3 1 kHz Audio The selected type will be used by default if possible for any outgoing call Setting up the IP handset compatibility If you are connecting your Thrane IP Handset s to the t...

Page 119: ...d select OK Type in the port number for the SIP server and select OK Select Back to continue the set up of the remaining parameters User name When connecting to a BGAN terminal the user name should be the same as the local number for the handset Password When connecting to a BGAN terminal the password must match the IP Handset password entered in the terminal Codec priority Select the codec type t...

Page 120: ...ct SETTINGS Common Local exchange from the left navigation panel Type in the default number Incoming calls are transferred to this local number if the caller dials after calling the mobile number or the caller dials nothing after the recorded message Select the call types you want to direct to the local exchange For example if you use 3 1 kHz Audio for a fax machine only you do not want to use the...

Page 121: ...tion is saved in the BGAN network so it is available when the call cannot be put through and must be forwarded This service is usually set up by the airtime provider Select SETTINGS Common Call forward from the left navigation pane Click OK next to Read current settings to display the phone numbers for call forwarding for the subscription These numbers are operator controlled and come with your ai...

Page 122: ...ng enabled if you want to get notification of waiting calls while you are making a call or transmitting data Line identification You can set up the terminal to show your number when you are making a call or transmitting data Select SETTINGS Common Line identification from the left navigationpanel Select Show my number and click Apply Closed user group Your subscription may include one or more clos...

Page 123: ...s closed down In case of power hold up failure on input power PoE will be turned off The terminal has four Ethernet LAN ports with Power overEthernet PoE The Ethernet ports are standard IEEE 802 3 af ports using RJ 45 connectors 4 7 1 Connecting a computer to the LAN interface Connect your LAN cable between the network connector on your computer and one of the LAN connectors on the terminal When t...

Page 124: ...tem divides the users of the terminal into network user groups Each network user group has a profile which determines how the users connect to the Inmarsat BGAN network The network user groups can allow or restrict certain services for different users You can have up to 11 network user groups and global IP addresses Defining a Network User Group The network user groups determine settings such as Q...

Page 125: ...for the group Select Enabled or Disabled Internet connection Router mode means the connection will be shared with other users and the NAT module of the terminal will make the necessary address translations Use this mode if one or more computers are connected using the LAN interface and the terminal should act as a router Bridge mode is an exclusive connection with NAT disabled Use this mode togeth...

Page 126: ...eaming 32 kbps Streaming 64 kbps Streaming 128 kbps and Streaming 256 kbps only SAILOR 500 FleetBroadband Additionally you can define your own custom profiles Secondary profile To select more than one secondary profile press and hold Ctrl or Shift while selecting Managing network devices A network device in this context is an Ethernet hardware device identified by its unique MAC address When a net...

Page 127: ...he device is now ready for use with the terminal To add a new entry to the table or to edit an existing entry do as follows Select SETTINGS LAN Network classification table The network classification table shows which devices are associated with which LAN ports and network user groups An Asterisk is a wild card meaning that any value is accepted Click Edit next to the entry you want to edit or cli...

Page 128: ...he Default network user group is always last so it is only used if none of the other entries match the properties of the connected device or if the other network user groups are disabled Example Figure 4 40 Figure 4 41 Figure 4 42 NOTE User group Captain Primary PDP Std data QOS 256kbps Static public IP Bridge Mode User group Bridge Primary PDP Standard Data Dyn Ip NAT Bridge mode User group Crew_...

Page 129: ...e ignition function uses pin 5 together with pin 8 DC in Connect the appropriate pin to the ignition switch as follows indicated in the Note box Pin 6 Ground Non configurable Pin 6 can be used as an external connection to ground Pin 6 is connected to Ground inside the terminal Pin 7 DC output Non configurable Pin 7 can be used as a DC output The voltage on pin 7 is 9 15 V and the output can supply...

Page 130: ...3S connector Pin number Connection Default configurationa 1 GPIO1 Ringer output active high 2 GPIO2 Warning Error output 3 GPIO3 Mute output 4 GPIO4 Radio silence input 5 GPIO5 Ignition input 6 Chassis GND Chassis GND 7 DC out 9 15 V DC 50mA 8 DC in Ignition input Figure 4 47 Figure 4 48 ...

Page 131: ... potential that is capacitively coupled to seawater ground Typically numerous pieces of bonded underwater metal parts such as keel isolated water tank engine block etc will act as a capacitive RF ground that is no DC connection to seawater Often referred to as counterpoise for the SSB HF aerial system RF Ground Capacitive Underwater ground potential that is electrically coupled to seawater ground ...

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Page 135: ...h LAN interface showing Activity Green Link Speed Green Yellow and PoE Green Yellow Power indicator Behavior Meaning Steady green Power OK Flashing green The terminal is powering up Flashing orange The terminal is closing down Off No power Figure 5 1 Behavior Meaning Steady green Ready BGAN registration completed Flashing green Please wait process in progress BGAN registration ongoing Orange Warni...

Page 136: ...cessary Figure 5 6 Status Antenna indicator Terminal indicator The antenna is starting up Flashing slowly green Flashing green The antenna is performing a sky scan Flashing rapidly green Flashing green The antenna is tracking Steady green Flashing green The terminal is registering on the network Steady green Flashing green The system is registered and ready for use Steady green Steady green Figure...

Page 137: ...t Figure 5 15 5 2 Status signalling FBB 150 Behavior Meaning Steady green Power OK Flashing green The terminal is powering up Flashing orange The terminal is closing down Off No power Figure 5 16 5 3 Dash Board Several information is available on the Dash Board Properties Airtime provider Thrane GPS position Will show Acquiring when no GPS fix has been obtained Will show Acquired if GPS fix is obt...

Page 138: ...ady for voice and data Will show data Active when a data connection is active Satellite selection Will show the selection mode Auto EMEA A Pac Americas Current Satellite Will show the I4 satellite the system is tracking Local IP address Show the IP address of the terminal Standard Gateway Antenna status Will show the status of the antenna No antenna found sky scan tracking Figure 5 20 ...

Page 139: ...according to the tables Terminal indicator and Antenna indicator in the previous section 5 4 2 Event Log The event log holds information of all registered events in the terminal or antenna The log includes the time of the occurrence a short description location of the error etc This information can help troubleshooting errors in the system The event log will contain information of the current powe...

Page 140: ...on from the Bearer Control layer ALL_PLMNSEARCH_INITIAL_POSITION_REQUEST REGM has requested the Bearer Control layer to provide the UE GPS Position and is waiting for a response Below same only regarding the PLMN ID AWAIT_SPECIFIC_PLMN_SEARCH SPEC_PLMNSEARCH_PSAB_DISCOVERY SPEC_PLMNSEARCH_SYSTEM_INFORMATION SPEC_PLMNSEARCH_INITIAL_POSITION_REQUEST NOTE The failed antenna firmware upload is also lo...

Page 141: ...received the UEPositionRequest message from its peer in the RNC REGISTRATION_UPDATE REGM has received and responded to the UEPositionRequest message and is waiting for validation from the RNC REGISTERED The UE is registered with the RNC a UE Specific signalling connection between the UE and RNC has been established and the UE has full access to network services Registration Mode 3 DEREGISTER_COMPL...

Page 142: ...er IMSI number Terminal Class class 8 is a FBB 500 Terminal temperature Uptime time since last reboot GPS Type of fix 3D means at least 4 satellites Position Position age time since last fix Speed Heading USIM Card status Pin 1 status NOTE Maintanence page Hidden maintenance page Use the below URL http 192 168 0 1 index lua pageID Maintenance Java engine will have to be installed Figure 5 32 Figur...

Page 143: ... narrow Spot id ID of the regional narrow beam ID 19 narrow CN o C No on the regional narrow beam Fwd rx Frq the frq of the forward bearer Channel no Fwd rx bytes receiver bytes Signaling payload Rtn tx bytes transmittet bytes Signaling payload Tx queue bytes in buffer waiting to be transmittet Ciphering encryption on of Dropped packetes incoming packets CRC errors incoming packets Rx retramsmissi...

Page 144: ...xRate Explanation Button Reset X and Y ranges to their original values Rescale the plot to fit to data Center current X values Figure 5 42 5 6 Diagnostic report Report in a file To view the diagnostic report click the Generate report Open the diagnostic report using for example wordpad MFC The Diagnostic report is a very big text fiel containing a lot of system information 250 pages of txt One imp...

Page 145: ...___________________________________________ Unit Serial number 07441420 PCB ID 00000000000315000221 Type of device 6 S250 S500 Class of device 8 FB500 ____________________________________________________ 5 7 DEBUG SHELL Online reporting Previous we have been looking at the errorlog contained in the diagnostic report If you are online with the system there is an easier way to view the errorlog In t...

Page 146: ...rom previous power cycles Version 1 11 build Build bganx_bdu_ak 16 UTC Wed Nov 11 07 29 52 2009 021 01 55 002 FATAL Thread Alive UTC Tue Dec 29 09 00 01 2009 pollTimeout ld build source p bganx_bdu_ak modules applications bgan_ut alive src alive cpp line 97 ALIVE Module ADU_MANAGER failed to answer poll request SW Version 1 11 build x_bdu_ak 16 UTC Wed Nov 11 07 29 52 2009 Prev entry 6 First Figur...

Page 147: ...atchdog 0 Fatal error 4 Module IAI2 AL_REGM Status Ok Message Model Ref 6 MODEL_REF_TT3738 SAILOR 250 500 Model SAILOR UT Class Type 3 UT_CLASS_TYPE_MARITIME ManualPointing 0 System 3 SYSTEM_SAILOR_500 SAILOR 500 FleetBroadband UT Class 8 maritime high gain 8 UTCLASS_MARITIME_HIGH 8 Satellite Selection Preferred AUTO Auto selection MMI code 4 DSP Allocation State BCt No maintained radio silence Gl...

Page 148: ...___ 0001 Passed IMEI Programmed 0002 Passed MAC ETH0 Programmed 0004 Passed Unit Serial Number Programmed 0006 Passed USIM device id test 0010 Passed Temperature sensor 0010 1 Passed mainboard 0012 Passed Type of Device Programmed 0016 Passed rx dsp 0016 1 Passed FrameSyncSignalTest lua 0016 2 Passed pllLockedDetect_LMX2470_BGANX lua 0017 Passed tx dsp 0017 1 Passed RFIC03_chipID lua 0017 2 Passed...

Page 149: ...64 COARSE 3 Range 1 6 0048 Passed RX AD9864 FINE 42 Range 1 64 0049 Passed RX AD9864 RC 16 Range 5 250 0050 Passed PoE Controller TPS2384 0051 Passed TX CABLE LOSS DIFF 20 Range 200 200 0500 Passed PSM AVR 0501 Passed I2C AVR 0502 Passed Discrete IO AVR 0503 Passed PSU AVR 0504 Passed PSM PCB ID Programmed 0505 Passed Antenna SOT 0550 Passed Antenna Present 0600 Not tested HPA_POST 0601 Passed ADU...

Page 150: ...20 Passed Watchdog 0022 Passed PCB ID Programmed 0027 Ongoing TX VCOBANK BM0 ONGOING 0028 Ongoing TX VCOBANK BM1 ONGOING 0029 Ongoing TX VCOBANK BM2 ONGOING 0030 Ongoing TX VCOBANK BM3 ONGOING 0031 Ongoing TX VCOBANK BM4 ONGOING 0032 Ongoing TX VCOBANK BM5 ONGOING 0033 Ongoing TX VCOBANK BM6 ONGOING 0034 Ongoing TX VCOBANK BM7 ONGOING 0036 Passed Test of interface to SI3220 chip 0043 Ongoing TX CA...

Page 151: ...enna type test 0602 13 Passed Antenna calibration 0602 14 Passed Sensor sanity check 0602 16 FAILED GPS alive failed 0603 Not tested GPS POST Test summary 1 failed of 36 test PDP Profile Connection status Module UMTS SM Status Ok Message Status for all PDP contexts CONTROL PLANE Figure 5 53 NOTE Case where the GPS module fails to respond on power up That causes the ACM ATB Post to fail NOTE The UM...

Page 152: ...ATA_CONN_SUSPEND connection suspended i e currently no connection to CN RAN DATA_CONN_INACTIVE_PENDING waiting for CN RAN to release connection Like with the error log it is possible to monitor the UMRS SM status online In the debug shell use the cmd telnet stat m umts sm l full NOTE Control plane Retrans Retransmissions upTime Uptime for the PDP profile connection Class B background data S Stream...

Page 153: ...66m hmsl 3D Fix at Mon Nov 09 13 02 59 2009 System time Mon Nov 09 13 03 00 2009 ECEF x 3508366 870000 y 779263 550000 z 5251665 620000 Satellites 11 Must be displayed yes Time to first fix 00 01 11 NOTE RX TX data rate over 60 sec NOTE Attach status Idle Attaching Attached Rejected NOTE 55 79417 lat 12 52299 lon 46 66m hmsl 3D Satellites 11 Must be displayed yes must be displayed means that the p...

Page 154: ...C error THEN CRC errors 1 ppm High CRC error indicates a poor signal To give an indication on the load of the forward bearer compare the all data received with data only for me Small difference low load only me on the bearer Big difference high load more terminal on the forward bearer Like with the error log it is possible to monitor the C No status online In the debug shell use the cmd telnet iai...

Page 155: ...25 Channel 12920 Failure conditions no of errors 0 ScanType 1 Full 0 Fixed 1 Current Freq_index 0 ____________________________________________________ Index 0 freq 11168 chan 12920 elevation 25 ____________________________________________________ ATB interface counters ATB_FREQ_UPDATE 0 ATB_FREQ_ELEVATION 1 ATB_STATUS 10826 TU_SIGNAL_STAT 0 ATB_FAILURE_REQ 0 Total ATB msg sent 10827 Correct reciev...

Page 156: ...10 926 Start Sky Scan Data Channel Elevation Longitude 11168 25 25 Current scan freq 11168 BGAN channel candidates Current position 1 Position Channel pwrNarrow pwrWide pwr200 C No 0 11168 2360377 2325324 19926 587 1 015074 1 11168 806522 879640 8246 0 0 916877 21 11168 540264 606444 7116 0 0 890872 20 11168 90219 189280 4443 0 0 476643 Like with the error log it is possible to monitor the ACM sta...

Page 157: ...Current position 1 Position Channel pwrNarrow pwrWide pwr200 C No 1 11168 699880 780901 7412 537 0 896247 0 11168 658588 757037 6965 0 0 869955 13 11168 120926 434459 6109 0 0 278337 12 11168 112478 354408 5482 0 0 317369 3 11168 103125 229698 4002 0 0 448959 7 11168 98801 217104 3548 0 0 455086 4 11168 90960 220359 3623 0 0 412781 2 11168 89712 219268 4643 0 0 409143 5 11168 85579 212233 3608 0 0...

Page 158: ... Start Sky Scan Data Channel Elevation Longitude 11168 25 25 12446 25 25 Current scan freq 11168 12446 BGAN channel candidates Current position 6 Position Channel pwrNarrow pwrWide pwr200 C No 6 11168 788665 879351 8653 547 0 896872 7 11168 441538 544196 6397 0 0 811358 6 12446 243248 641587 6787 0 0 379135 8 12446 217718 386150 6281 0 0 563817 7 12446 208017 435745 6013 0 0 477382 5 11168 198476 ...

Page 159: ...________________________ ____________________________________________________ ID 210 Direction Outgoing Type PS DATA APN bgan inmarsat com TrafficClass Streaming 128 bitRateUp 128 bitRateDown 128 Received 0 Transmitted 0 Start time 15 01 53 11 Jan 2010 Stop time 15 01 54 11 Jan 2010 Duration 1 Cause Network failure Figure 5 58 NOTE Cause Network failure In this case it was caused be the 128kbp str...

Page 160: ...0 Transmitted 0 Start time 14 51 16 11 Jan 2010 Stop time 14 51 17 11 Jan 2010 Duration 1 Cause PDP connection without TFT already activated Like with the error log it is possible to monitor the call logonline In the debug shell use the cmd Call_log telnet call_log Call log ____________________________________________________ ID 210 Call ref 5 Direction MO Device ID 0x00000000 Type PS DATA Priorit...

Page 161: ...ressed no Received 0 Transmitted 0 Start time Mon Jan 11 14 51 05 2010 Stop time Mon Jan 11 14 51 33 2010 Duration 0 00 28 Cause 36 0x24 Normal deactivation ____________________________________________________ ID 208 Call ref 4 Direction MO Device ID 0x00000000 Type PS DATA Priority 0 PLMN 901 11 Remote APN bgan inmarsat com TrafficClass S Delay 0 bitRateUp 64 bitRateDown 64 Compressed no Received...

Page 162: ...PIN2 required 18 SIM PUK2 required 20 memory full 21 invalid index 22 not found 23 memory failure 24 text string too long 25 invalid characters in text string 26 dial string too long 27 invalid characters in dial string 30 no network service 31 network timeout 32 network not allowed emergency calls only 40 network personalization PIN required 41 network personalization PUK required 42 network subs...

Page 163: ...lure 151 VBS VGCS not supported by the network 152 No service subscription on SIM 153 No subscription for group ID 154 Group Id not activated on SIM 155 No matching notification 156 VBS VGCS call already present 157 Congestion 158 Network failure 159 Uplink busy 160 No access rights for SIM file 161 No subscription for priority 162 operation not applicable or not possible 5 11Troubleshooting How t...

Page 164: ...he troubleshooting First thing is to check the system status by looking at the LED s on the terminal Based on the state of the LED s you can decide how to proceed Red LED s is an indication of a warning error witch will show in the Event list Event log and in the IP handset Active alarms Flashing green LED s is an indication of ongoing events like sky scan registering attaching Steady green LED s ...

Page 165: ...155 SAILOR FleetBroadBand Training Manual 5 Figure 5 59 ...

Page 166: ... in satellite selection Current satellite None no satellite found Antenna status sky scan scanning for a satellite Figure 5 61 Status Antenna indicator Terminal indicator The antenna is starting up Flashing slowly green Flashing green The antenna is performing a sky scan Flashing rapidly green Flashing green The antenna is tracking Steady green Flashing green The terminal is registering on the net...

Page 167: ...ine In the debug shell use the cmd Eventhandler l Like with the error log it is possible to monitor the GPS status online In the debug shell use the cmd Cnav m pos telnet cnav m pos 55 79389 lat 12 52116 lon 110 44m hmsl 3D Fix at Tue Jan 12 12 33 20 2010 System time Tue Jan 12 12 34 20 2010 ECEF x 3508429 250000 y 779159 437500 z 5251666 500000 Satellites 4 Must be displayed no Time to first fix ...

Page 168: ... and Data View Maintenance page PS status Blocked CS status idle Figure 5 67 Figure 5 68 Behavior Meaning Steady green Ready BGAN registration completed Flashing green Please wait process in progress BGAN registration ongoing Orange Warning temporary malfunction User action is required Red Critical error Check the event log If the problem is in the SAILOR FleetBroadband system and you can not solv...

Page 169: ...ILOR FleetBroadBand Training Manual 5 Figure 5 70 Figure 5 71 Figure 5 72 Figure 5 73 Figure 5 74 NOTE Maintanence page Hidden maintenance page Use the below URL http 192 168 0 1 index lua pageID Maintenance ...

Page 170: ...ransmitted 0 Start time Tue Jan 12 14 53 00 2010 Stop time Tue Jan 12 14 53 00 2010 Duration 0 00 00 Cause 262147 0x40003 PS attach rejected ____________________________________________________ ID 7 Call ref 1 Direction MO Device ID 0x01080001 Type CS VOICE Priority 0 PLMN 901 11 Call type Speech Connected number Number 004539558760 TypeOfNumber 0 Numbering plan 1 Presentation 0 Start time Tue Jan...

Page 171: ... Verify that the terminal has a valid GPS fix Like with the error log it is possible to monitor the GPS status online In the debug shell use the cmd Cnav pos telnet cnav m pos 55 79379 lat 12 52278 lon 77 92m hmsl 3D Fix at Tue Jan 12 14 33 46 2010 System time Tue Jan 12 14 34 41 2010 ECEF x 3508397 750000 y 779256 750000 z 5251634 000000 Satellites 7 Must be displayed yes Time to first fix 00 00 ...

Page 172: ...162 Chapter 5 Troubleshooting 5 Example Problem related to the Network User Group setup Terminal LED steady green Antenna LED steady green Voice call OK Figure 5 75 Figure 5 76 ...

Page 173: ...ivated Setup a TFT filter and link it toi the profile telnet call_log Call log ____________________________________________________ ID 3 Call ref 1 Direction MO Device ID 0x00000000 Type PS DATA Priority 0 PLMN 901 11 Remote APN BGAN INMARSAT COM TrafficClass B Delay 0 bitRateUp 0 bitRateDown 0 Compressed no Received 0 Transmitted 0 Start time Thu Jan 07 12 36 45 2010 Stop time Thu Jan 07 12 36 48...

Page 174: ...164 Chapter 5 Troubleshooting 5 Example Terminal LED steady green Antenna LED steady green Figure 5 77 Figure 5 78 ...

Page 175: ...COM TrafficClass B Delay 0 bitRateUp 0 bitRateDown 0 Compressed no Received 0 Transmitted 0 Start time Tue Jan 12 14 53 00 2010 Stop time Tue Jan 12 14 53 00 2010 Duration 0 00 00 Cause 262147 0x40003 PS attach rejected The 6 digit cause code is an internal cause code That means that the cause code is not coming from the network and the terminal most likely has lost the connection to the network t...

Page 176: ...166 Chapter 5 Troubleshooting 5 Example Stay in scan mode Figure 5 79 NOTE View the LED s View the Signaling status Terminal LED is solid RED Antenna LED flashing View the Event list Figure 5 80 ...

Page 177: ...t power cycle Version 1 11 build Build bganx_bdu_ak 16 UTC Wed Nov 11 07 29 52 2009 ____________________________________________________ telnet Figure 5 83 Select AUTO mode Or select the satellite for your OR Figure 5 85 Figure 5 84 NOTE No entry in the error log for the current power cycle ...

Page 178: ...168 Chapter 5 Troubleshooting 5 Example GPS module defective Figure 5 86 Figure 5 87 Figure 5 88 Figure 5 89 ...

Page 179: ... 14 Passed FPGA test 0602 FAILED ACM ATB POST 0602 10 Passed Production data 0602 11 Passed xDM eeprom tx gain 0602 12 Passed Antenna type test 0602 13 Passed Antenna calibration 0602 14 Passed Sensor sanity check 0602 16 FAILED GPS alive failed 0603 Not tested GPS POST Test summary 1 failed of 36 test Replace the GPS module NOTE To view the ERRORLOG from the debug shel use the cmd Errorlog To vie...

Page 180: ...y malfunction User action is required Red Critical error Check the event log If the problem is in the SAILOR FleetBroadband system and you cannot solve it contact your destributor and return the unit for repair if necessary Figure 5 90 Antenna indicator Behavior Meaning Steady green Tracking The antenna is ready for use Flashing green Please wait process in progress Slow flashing The antenna is st...

Page 181: ...t the error occurring in the Antenna The Alarm Details on the Display read BGAN alarm WARNING Antenna Cross elevation motor VoIP Handset Messages This texture tells you an area to focus on in the troubleshooting process Connect a computer to the FBB Terminal to gain access to the Web interface After you have obtained an IP address open your web browser to address http 192 168 0 1 default to review...

Page 182: ...king the warning symbol in the icon bar at the top in the web interface Figure 5 97 Event Log Figure 5 98 Figure 5 99 Figure 5 100 NOTE The antenna is searching for the Nework signal and attempting to register on the network NOTE Warning is reported that the Antenna Cross elevation motor has insufficient voltage or load current ...

Page 183: ...04 WARNING ON 2 EV_ATB_CROSS_ELEVATION_MOTOR_VOLTAGE Wed Jan 06 19 21 16 2010 09009 0 204 WARNING OFF 3 EV_ATB_CROSS_ELEVATION_MOTOR_VOLTAGE Wed Jan 06 19 29 32 2010 08027 0 1 INFO NONE 4 EV_BDU_AL_REGM_HANDOVER 156 Figure 5 102 All errors reported by the Fleet broadband system are indicating a problem with the Cross Elevation Motor We will need to physically inspect the ADU Cross Elevation Motor ...

Page 184: ...vation Motor Disconnect the power plug going to the Elevation Motor NOTE Please remember to release the connector latch on the connector Do not use the wires to pull out the plug Loosen the four 4 screws by use of the Torx 8 screwdriver Remove the tension of the belt and remove it from the pulley of the motor Remove the two 1 5mm allen screws from the pulley gear Remove the pulley gear from the sh...

Page 185: ...SAILOR FleetBroadBand Training Manual 5 Figure 5 108 Figure 5 109 NOTE Event list and Event log Ensure the logs have no reported errors NOTE Extended Status Ensure the terminal is registered on the network ...

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Page 187: ...Removal Replacement ...

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Page 189: ...DC Power Supply complete The repair and replacement of the SAILOR 500 FleetBroadband ADU is divided into two sections one for TT 3740A and one for TT 3740B 6 1 2 R R of BDU Terminal Power Supply Module Removal 1 Remove the six 6 Philips screws at the bottom of the BDU Terminal Put aside the screws as they are going to be reused in the replacement of the PSM 2 Remove the two times five 2 x 5 Torx 1...

Page 190: ... with no more than 1 Nm 4 Connect the connector for the Power switch A click should be heard 5 Carefully assemble the two halves of the BDU Terminal 6 Insert the six 6 Philips screws at the bottom of the BDU Terminal Tighten the screws with no more than 1 Nm 7 Insert the two times five 2 x 5 Torx 10 screws on the two brackets on either side of the BDU Terminal at the front Do not tighten with more...

Page 191: ... Radome Top to get it free of the pedestal and antenna panel Replace 1 Clean and check for damage the Radome Gasket S 41 127508 A around the rim of the Radome bottom If the gasket is dried out a thin layer of silicone grease should be applied If cracked or other vise damaged the gasket should be replaced 2 Lower the Radome Top over the pedestal and antenna panel 3 Align the labels on the Radome To...

Page 192: ...e two 2 finger nuts removed in above Removal step 4 with no more than 1 2 Nm 3 Reconnect the plugs follow the note above make sure that they are properly fitted 4 Carefully lift the cable holder and fit the cables in the holder 5 Reinstall the Radome Top as described in previous section Removal replacement of Radome Top 6 2 3 R R of Cross Elevation Motor Figure 6 5 and 6 6 TT 3052A ADU Cross Eleva...

Page 193: ...atch the centre hole of the pulley 3 Insert but do not tighten the four 4 Torx 8 screws removed in above Removal step 4 fixing the Cross Elevation Motor to the motor bracket 4 Adjust the position of the pulley on the shaft of the Cross Elevation Motor so that the drive belt has a straight line between the drive pulleys 5 Tighten the two 2 1 5 mm pilot screws no more than 1 0 Nm 6 Tighten the four ...

Page 194: ...65 and position on the nuts 2 Insert the four 4 new Torx 8 screws and tighten with no more than 1 0 Nm 3 Connect the plug and wires from the HPA 4 Reinstall the Radome Top as described in previous section Remove replacement of Radome Top 6 2 5 R R of Elevation Motor Figure 6 8 and 6 9 TT 3052A ADU Elevation Motor The Cross Elevation Motor and the Elevation Motor are identical type of motors NOTE R...

Page 195: ...r and tighten the two 2 1 5 mm pilot screws no more than 1 0 Nm 4 Install the Elevation Motor through the hole in the pedestal 5 Thread the drive belt over the pulley 6 Insert but do not tighten the four 4 Torx 8 screws removed in above Removal step 2 fixing the Elevation Motor to the pedestal 7 Check the position of the pulley on the shaft of the Elevation Motor so that the drive belt has a strai...

Page 196: ...from the pedestal the fan of the HPA is to be slide out the pedestal Replace 1 Slide carefully the new HPA S 62 124671 into position with the fan of the HPA into the pedestal Fit the studs on the rear side of the HPA into the pedestal 2 Fasten the four 4 finger nuts removed in above Removal step 4 with no more than 1 2 Nm Reconnect the plugs make sure that they are properly fitted 3 Carefully lift...

Page 197: ... they are going to be reused in the replacement of the Azimuth Stepmotor 5 Unstring the drive belt from the Azimuth Stepmotor pulley 6 Retract the motor with pulley through the hole in the motor sledge Replace 1 Install the new Azimuth Stepmotor S 88 127261 A through the hole in the motor sledge 2 Thread the drive belt over the pulley 3 Insert but do not tighten the four 4 Torx 8 screws removed in...

Page 198: ...xing the Azimuth Stepmotor to the arm 7 Connect the plug from the Azimuth Stepmotor to the jack 8 Manually check the movement of the antenna pedestal to verify no jam 9 Reinstall the Radome Top as described in previous section Remove replacement of Radome Top NOTE A click should be heard when the plug is fully inserted ...

Page 199: ... ver C 3 S 62 128257 Antenna Tracking Receiver ATR 4 S 62 128256 Antenna Tracking Module ATM 5 S 60 124765 GPS Module 6 S 62 129951 HPA Complete Please be informed that neither of the motors or drive belts are spare parts or replaceable items 6 3 1 R R of Radome Top for ADU ver B Figure 6 15 TT 3052B ADU radome top Removal 1 Remove the antenna Radome Top starting with removing the ten 10 M5 Allen ...

Page 200: ... 4 Insert the ten 10 M5 Allen screws and tighten to 2 5 Nm Cross tightening the screws 6 3 2 R R of Radome Top for ADU ver C Figure 6 16 TT 3052C ADU radome top Removal 1 Remove the antenna radome Top starting with removing the twelve 12 M5 Allen screws from the bottom side of the ADU around the rim 2 Lift straight up the Radome Top to get it free of the pedestal and antenna panel Replace 1 Lover ...

Page 201: ... are going to be reused in the replacement of the ATR Module 4 Carefully remove the ATR Module Replace 1 Carefully position the new ATR Module S 62 128257 over the studs on the antenna frame 2 Fasten the two 2 5 mm HEX screws removed in above Removal step 3 with no more than 1 2 Nm 3 Reconnect the plugs follow the diagram below make sure that they are properly fitted Figure 6 18 TT 3052B C ADU ATR...

Page 202: ...ex screws holding the Antenna Tracking Module to the cross elevation beam put aside the screws as they are going to be reused in the replacement of the Antenna Tracking Module 8 Carefully remove theAntenna Tracking Module and the Sensor PCB Replace 1 Carefully guide the Sensor PCB through the squared hole in the antenna beam and position the Antenna Tracking Module S 62 128256 and insert the six 6...

Page 203: ...r the plate through the squared hole 3 Unscrew the four 4 Torx 10 screws from below side put aside the screws as they are going to be reused in the replacement of the GPS Module 4 The GPS Module is now free and can be removed Replace 1 Place the GPS Module S 60 124765 under the hole in the frame with the GPS antenna pointing upwards 2 Insert the four 4 Torx 10 screws removed in above Removal step ...

Page 204: ...e High Power Amplifier Module put aside the nuts as they are going to be reused in the replacement of the High Power Amplifier Module 6 Carefully slide out the High Power Amplifier Module until the fan of the HPA is free Remove the HPA Replace 1 Carefully slide in the fan of the High Power Amplifier S 62 129951 through the hole in the pedestal 2 Fit the six 6 3 mm nuts removed in above Removal ste...

Page 205: ...essing down and slide connector towards teh switch 6 Remove the two 2 special screcs at either side of the Power connector Put aside the screws as they are going to be reused in the replacement of the PSM 7 Remove nineteen 19 Philips screws from the PSM PCB Put aside the screws as they are going to be reused in the replacement of the PSM 8 Remove PSM PCB Replace 1 Insert the Power Supply Module S ...

Page 206: ... defective replace the Cradle complete The repair and replacement of the SAILOR 250 FleetBroadband ADU is described here 6 4 2 TT 3742A SAILOR 250 FleetBroadband ADU Figure 6 24 TT 3050A ADU Following items are described 1 S 62 126078 Radome Top 2 S 62 126083 Assembled Electronic Cover Unit 3 S 60 124765 GPS Module 4 S 60 124671 BGAN X HPA 5 S 60 124898 DLNA 6 4 2 1 R R of Radome Top Figure 6 25 T...

Page 207: ... the rear of the vessel 4 Insert the six 6 M5 Allen screws removed in above Removal step 1 and tighten to 2 5 Nm Cross tightening the screws 6 4 2 2 R R of Assembled Electronic Cover Unit Figure 6 26 TT 3050A ADU Assembled Electronic Cover Unit Removal 1 Remove the Radome Top as described in the previous section Remove replacement of Radome Top 2 Unscrew the eighteen 18 Torx 8 screws at the rim of...

Page 208: ... section Remove replacement of Radome Top 6 4 2 3 R R of GPS Module Global Position System Figure 6 27 TT 3050A ADU GPS Module Removal 1 Remove the Radome Top as described in the previous section Remove replacement of Radome Top 2 Remove the Assembled Electronic Cover Unit as described in the previous section Remove replacement of Assembled Electronic Cover Unit 3 Disconnect the plug from the prin...

Page 209: ...rew the twelve 12 Torx 8 screws put aside the screws as they are going to be reused in the replacement of the High Power Amplifier 5 Remove the High Power Amplifier from the Radome Bottom Replace 1 Apply a layer of Thermal paste eShop type no S 34 201823 035 or equivalent on the cooling ribs in the Radome Bottom 2 Insert the High Power Amplifier S 60 124671 into the Radome Bottom 3 Fit the twelve ...

Page 210: ...e Amplifier 5 Remove the Diplexer Low Noise Amplifier from the Radome Bottom Replace 1 Apply a layer of Thermal paste eShop type no S 34 201823 035 or equivalent on the cooling ribs in the Radome Bottom 2 Insert the Diplexer Low Noise Amplifier S 60 124898 into the Radome Bottom 3 Fit the five 5 Torx 8 screws removed in above Removal step 4 and tighten with no more than 1 0 Nm 4 Reconnect the two ...

Page 211: ...fective replace the Thrane IP Handset complete The Cradle for Thrane IP Handset is seen as one closed unit which does not contain replaceable parts If defective replace the Cradle complete The repair and replacement of the SAILOR 150 FleetBroadband ADU is described here 6 5 1 TT 3744A SAILOR 150 FleetBroadband ADU Figure 6 30 TT 3050C ADU Following items are described 1 S 62 129156 Radome Top 2 S ...

Page 212: ...ome Top to get it free of the pedestal and antenna panel Replace 1 Clean and check for damage the Radome Gasket around the rim of the Radome bottom 2 If the gasket is dried out a thin layer of silicone grease should be applied 3 Lower the Radome Top over the pedestal and antenna panel 4 Align the labels on the Radome Top so the SAILOR label is towards the bow of the vessel and the yellow warning l...

Page 213: ...connect the cable from the High Power Amplifier to the printed circuit board of the Assembled Electronic Cover Unit 3 Orientate the Assembled Electronic Cover Unit so the arrow marking with the text FORE on the top cover is pointing in same direction as the arrow marking with the text FORE on the bottom of the Radome Bottom 4 In this position lower the Assembled Electronic Cover Unit straight down...

Page 214: ... to be reused in the replacement of the GPS Module 5 Remove the GPS Module Replace 1 Insert the new GPS Module S 60 124765 with the connector pointing towards the LOW marked motor and fix it with the four 4 Torx 10 screws removed in above Removal step 4 Tighten with no more than 1 0 Nm 2 Reconnect the plug disconnected in above Removal step 3 3 Reinstall the Assembled Electronic Cover Unit as desc...

Page 215: ...lifier from the Radome Bottom Replace 1 Apply a layer of Thermal paste eShop type no S 34 201823 035 or equivalent on the cooling ribs in the Radome Bottom 2 Insert the High Power Amplifier S 60 124671 into the Radome Bottom 3 Fit the twelve 12 Torx 8 screws removed in above Removal step 4 and tighten with no more than 1 0 Nm 4 Reconnect the five 5 plugs disconnected in above Removal step 3 5 Rein...

Page 216: ...e Amplifier 5 Remove the Diplexer Low Noise Amplifier from the Radome Bottom Replace 1 Apply a layer of Thermal paste eShop type no S 34 201823 035 or equivalent on the cooling ribs in the Radome Bottom 2 Insert the Diplexer Low Noise Amplifier S 60 124898 into the Radome Bottom 3 Fit the five 5 Torx 8 screws removed in above Removal step 4 and tighten with no more than 1 0 Nm 4 Reconnect the two ...

Page 217: ...207 SAILOR FleetBroadBand Training Manual 6 ...

Page 218: ......

Page 219: ...Software Upload ...

Page 220: ......

Page 221: ...211 SAILOR FleetBroadBand Training Manual 7 Figure 7 1 ...

Page 222: ...he default password is 1234 Then select Upload from the left navigation pane in the field UPLOAD SOFTWARE TO TERMINAL click Browse Browse to the new software version and accept it Click the Upload button Note that the upload procedure takes a couple of minutes 7 2 Downloading software from the WEB MMI To download the latest software from the Internet to the terminal do as follows Make sure you hav...

Page 223: ...but is only valid until next reboot With the terminal running press and hold the Reset button for 30 seconds until the Power indicator on the terminal is flashing orange The terminal restores factory settings and reboots the system While the terminal is booting press and hold the Reset button For service use only The bootloader initiates software upload Connect the computer containing the required...

Page 224: ...ch OFF the Sailor FBB terminal 2 Connect the PC to one of the four LAN ports on the Sailor FBB terminal 3 Switch ON the Sailor FBB terminal while keeping the reset button pressed 4 File transfer start 5 Observe that the terminal located the TFTP server and the file transfer starts 6 Release the reset button 7 File transfer completed 8 Wait until the file transfer has completed which takes about 2 ...

Page 225: ...he C windows system32 drivers folder If not locate the usbser sys driver on the hard drive and copy it to the C windows system32 drivers folder If the usbser sys driver is not located in the C windows system32 drivers the installation will fail not able to install modem How to locate the usbser sys driver running Windows XP Professional Service Pack 2 The usbser sys driver is to be found in the di...

Page 226: ... will choose the driver to install Select Next Select Have Disk In the new window Install From Disk Select Browse Open the local folder Select OK Select Next In the new window Hardware Installation If warning appears the software has not passed Windows logo testing click continue anyway Click finish when installation is complete Note This process may need to be repeated several 3 times Go to the D...

Page 227: ...e Do not select Thrane Thrane EXPLORER port x you have to select a COM port in this example COM 12 4 Test that you have selected the right COM port Write in HyperTerminal the AT command ATI Response from the AT shell Thrane Thrane Software Upload Procedure Set up Power down the terminal remove battery and install it again press the C key and keep it pressed while switching ON the terminal Release ...

Page 228: ...ications code within a period of 30 seconds Important From the time of entering the command download 30 Section 4 and 5 above needs to be performed within the specified time in this case 30 seconds If you get an error message Cxmodem error from the debug shell just repeat the download again starting from the step above but this time with a higher delay value 5 In the HyperTerminal menu Select Tran...

Page 229: ...he keypad to confirm the software upload was sucessful go to Press the Down arrow until PROPERTIES is displayed Press OK Press the Down arrow until TERMINAL is displayed Press OK Press the Down arrow until SOFTWARE is displayed Press OK Confirm the latest software is displayed ...

Page 230: ......

Page 231: ...System Test ...

Page 232: ......

Page 233: ...o make a call to Thrane Thrane in Denmark dial 004539558888 followed by To make a call to the terminal dial 0087078xxxxxxx To test the IP handset Select the bgan menu Read out the C No Call from the IP handset to a landline Call from a landline to the ship using the standard voice service MSISDN number Example To make a call to Thrane Thrane in Denmark 004539558800 followed by off hook key To make...

Page 234: ... 0 1 Click the Start Standard to start the data connection Observe that Outgoing Data Session goes Standard data with an IP address Click Refresh a couple of times Connect to www thrane com To test the SMS service Connect a pc Open a browser i e 192 168 0 1 Sending an SMS message Click MESSAGES from the left navigation pane This page contains new incoming messages In the left navigation pane click...

Page 235: ...igationpane The page shows new incoming messages If the message is not an SMS message but information of voice mail call your voice mail service number to hear the voice mail To find your voice mail number select MESSAGES Message settings from the left navigation pane and locate the Voice mail number Note that the voice mail number is only shown if it is available on the SIM card Otherwise refer t...

Page 236: ......

Page 237: ...Abbreviation ...

Page 238: ......

Page 239: ...onnects to the PC DP Distribution Partner DSP Digital Signal Processor DTE Data Terminal Equipment DUN Dial Up Network Elevation vertical angle to the satellite i e the height of the satellite above the horizon EMEA I4 satellite at 25E Ethernet Local Area Network LAN GPRS General Packet Radio Service GPS Global Positioning System IMN Inmarsat Mobile Number a unique 9 digit number which identifi es...

Page 240: ...sed for serial data communication PPPoE Point to Point Protocol over Ethernet PPP over Ethernet PS Packet Switched data service PSTN Public Switched Telephone Network PUK Personal Unblocking Key code that allows unblocking a SIM card QoS Quality of Service RF Radio Frequency SAS Satellite Access Station a station that interconnects fixed telecommunications networks with the Inmarsat system SIM Sub...

Page 241: ...adBand Training Manual 9 UTC Coordinated Universal Time referenced to Greenwich Mean Time GMT VBR Variable Bit Rate VoIP Voice over Internet Protocol broadband internet telephone communications VPN Virtual Private Network ...

Page 242: ......

Page 243: ...R R of EXP 727Antenna ...

Page 244: ......

Page 245: ...eplaceable parts If defective replace the Thrane IP Handset complete The Cradle for Thrane IP Handset is seen as one closed unit which does not contain replaceable parts If defective replace the Cradle complete Figure 10 1 and 10 2 TT 3053B Antenna front and rear 10 1 1 S 403053B THR EXPLORER 727 Antenna Complete Following items are described 1 S 41 130921 ARadome Kit Beige S 41 130922 ARadome Kit...

Page 246: ...and check for damage the Radome Gasket around the rim of the Radome bottom If the gasket is dried out a thin layer of silicone grease should be applied 2 Lower the Radome Top over the pedestal and antenna panel 3 Insert the twelve 12 M3 Allen screws and nuts by cross tighten the screws to 0 8 Nm Screws nuts and washers are included in the Assembly kit S 67 131215 10 1 1 2 Removal replacement of AT...

Page 247: ...tressing the cables Replace 1 Position the new ATB LNA modules and carefully align the cables going to ATB and HPA module 2 Fasten the screws nuts for ATB LNA 3 Reconnect the plugs cables follow the note above make sure that they are properly fitted 4 Reinstall the Radome Top as described in previous section Removal replacement of Radome Top NOTE Figure 10 9 LNA close up 1 From HPA top Black cable...

Page 248: ... no more than 1 0 Nm 3 Connect the plug from the HPA 4 Reinstall the Radome Top as described in previous section Removal replacement of Radome Top 10 1 1 4 Removal replacement of Elevation Motor Figure 10 11 and 10 12 Elevation Motor Removal 1 Remove the Radome Top as described in the previous section Removal replacement of Radome Top 2 Disconnect the plug from the Elevation Motor and the jack ass...

Page 249: ...mm pilot screws no more than 1 0 Nm 4 Install the Elevation Motor through the hole in the pedestal 5 Thread the drive belt over the pulley 6 Insert but do not tighten the four 4 Torx 8 screws removed in above Removal step 3 fixing the Elevation Motor to the pedestal 7 Check the position of the pulley on the shaft of the Elevation Motor so that the drive belt has a straight line between the drive p...

Page 250: ...e of the HPA into the pedestal 2 Fasten the four 4 finger nuts removed in above Removal step 2 with no more than 1 2 Nm 3 Reconnect the plugs and cables making sure they are properly fitted 4 Reinstall the Radome Top as described in previous section Removal replacement of Radome Top 10 1 1 6 Removal replacement of Azimuth Stepmotor Figure 10 16 NOTE Remember to release connector latch on the befor...

Page 251: ...motor w plate and fasten the 4 Torx10 screws holding the mounting plate to the pedestal Reposition and thread the drive belt over the pulley 3 Check the position of the pulley on the shaft of the Azimuth Stepmotor so that the drive belt has a straight line between the drive pulleys Figure 10 17 and 10 18 Azimuth Stepmotor Tension of Belt 4 Tighten the four 4 Torx10 screws holding the Azimuth motor...

Page 252: ...tary Joint bottom as shown above fig 10 21 Please note the two inner screws are for countersunk holes 7 Carefully extract the round bottom plate together with the belt wheel Figure 10 22 and 10 23 Release of Rotary Joint Bottom part 8 Unscrew the four 4 Torx 8 screws for releasing the Rotary Joint Bottom part as shown above 9 Unscrew the TNC connector and remove the Silicone glue for removing the ...

Page 253: ... 5 Adjust the correct tension of the lowerAzimuth Drive Belt using a tool as shown above and tightening the screw pointed out 6 Check the tension of the upper Azimuth Drive Belt like shown in fig 10 17 and 10 18 7 With caution position the complete assembled inner part and tighten the six 6 M4 Allen screws from bottom of the antenna Do this while antenna is oriented on a flat surface i e accessing...

Page 254: ...side as these parts are going to be reused in the replacement of the Belt Replace 1 Loosen not remove the two screws indicated above with circles 2 Check that the four 4 screws holding the elevation motor fig 10 12 are loose not removed and put the proper belt in position around the pulley for the motor and Belt wheel 3 Put the second Belt in position and fasten the two Torx10 screws with pins mak...

Page 255: ...245 SAILOR FleetBroadBand Training Manual 10 ...

Page 256: ......

Page 257: ...R R of EXP 325Antenna ...

Page 258: ...ontain replaceable parts If defective replace the Thrane IP Handset complete The Cradle for Thrane IP Handset is seen as one closed unit which does not contain replaceable parts If defective replace the Cradle complete Figure 11 1 and 11 2 TT 3058A Antenna front and rear Following items are described 1 S 41 131912 Radome Compl Expl325 2 S 88 131908 Antenna Tracking Board ATB 325 3 S 60 124765 GPS ...

Page 259: ...f the antenna panel Replace 1 Clean and check for damage on the Radome Gasket around the rim of the Radome bottom If the gasket is dried out a thin layer of silicone grease should be applied 2 Lower the Radome Top over the pedestal and antenna panel 3 Insert the twelve 12 M3 Torx screws and nuts by cross tighten the screws to 1 0Nm Screws are included in the Assembly kit S 67 131215 CAUTION Take c...

Page 260: ...lacement of Radome Top 2 Disconnect the plug and cut the strip as indicated below 3 Remove the Elevation Motor by removing the screws as indicated below Figure 11 5 Replace elevation Motor NOTE The adequate tension is when the belt can be turned appr 90 degr without too much force and the antenna panel can be turned rather smooth NOTE Use a screwdriver or similar to push the Elevation Motor and st...

Page 261: ...e previous section Remove replacement of Radome Top 2 Disconnect the plug from the GPS Module 3 Unscrew the two 8mm Torx screws holding the GPS Module plate in position 4 Remove the four lock nuts holding the GPS Module Replace 1 Assemble the new GPS Module with the mounting plate using 4 new lock nuts 2 Tighten the two 8mm Torx screws with no more than 1 0 Nm 3 Connect the plug for the GPS module...

Page 262: ...f Radome Top 2 Disconnect the plug from the Azimuth Motor and cut the three 3 strips holding the wires in position 3 Unscrew the two 2 8mm Torx screws holding the mounting plate for the Azimuth Motor 4 Unscrew the four 4 Torx screws securing the Motor to the Mounting Plate Figure 11 8 Azimuth Motor NOTE The tension of the drive belt should be identical to the rest of the drive belts in the antenna...

Page 263: ... Insert the two 2 screws and tighten them when the Drive Belt has the correct tension Adjust the tension of Drive Belt by using a tool as shown below 4 Connect the plug in the socket marked AZ and secure the wire with cable ties as shown in figure 11 9 5 Reinstall the Radome Top as described in previous section Remove replacement of Radome Top Figure 11 10 Azimuth Motor Drive Belt NOTE Orientate t...

Page 264: ...cable ties and release the two black antenna panel cables from their plugs Remove the two lock nuts holding the antenna panel and extract the long screw from the left side of antenna panel and remove the antenna panel 6 Remove the M3 8 size screws indicated above 5 screws holding the bracket to the right for Azimuth motor and 3 screws to the left All mounted on the Rotary Joint assembly See figure...

Page 265: ...the countersink towards the screws head Use only new lock nuts 4 Reconnect the plugs and cables making sure they are properly fitted See also 11 1 1 8 Guide in arranging cables 5 Turn antenna assembly around and carefully mount the radome bottom with the parts shown in fig 11 11 6 Follow the guidelines Replace in sections 11 1 1 1 11 1 1 2 11 1 1 4 and 11 1 1 5 7 Reinstall the Radome Top as descri...

Page 266: ...nd carefully mount the radome bottom with the parts shown in fig 11 11 6 Follow the guidelines Replace in sections 11 1 11 2 11 4 and 11 5 7 Reinstall the Radome Top as described in previous section Remove replacement of Radome Top 11 7 Remove replacement of HPA Board Removal 1 Remove the Rotary Joint with ATB Board as described in section 11 1 1 6 Remove replace ment of ATB Antenna Tracking Board...

Page 267: ...ing cables 11 8 Guide in arranging cables 1 Arrange the coax cables from the antenna panel seen from behind of antenna panel as shown in fig 11 17 L left goes to ANT2 R right goes to ANT1 Note the brown long thin coax cable 2 Connect the coax cable ATB to HPA and the 10 wire comm cable as shown in fig 11 18 and 11 19 3 Fit cable ties as shown in figure 11 20 Make sure that all cables wires are sof...

Page 268: ... goes to ANT1 Note the brown long thin coax cable 2 Connect the coax cable ATB to HPA and the 10 wire comm cable as shown in fig 11 18 and 11 19 3 Fit cable ties as shown in figure 11 20 Make sure that all cables wires are softly bent and not touching metal edges Figure 11 20 cable ties Note Correct use of cable tie for comm cable and cables for motors Note The 4 wire plug coming from the comm cab...

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Page 270: ...TT 100 MSO 030207 www cobham com satcom ...

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