O P E R A T I N G M A N U A L
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Warranty Information
Limited Warranty
CoachComm, LLC products are warranted to be free from defects in materials and workmanship for a period of one year
from the date of sale to the end user.
Exceptions to this warranty coverage are Tempest® and Connex® systems, which will continue to have a two-year product
warranty.
The purchase of a maintenance and support plan is not a condition of coverage under this limited warranty; however,
purchasing a plan does extend a product’s warranty for an additional year.
The sole obligation of CoachComm, LLC during the warranty period is to provide, without charge, parts and labor necessary
to remedy covered defects appearing in products returned prepaid to CoachComm, LLC. This warranty does not cover any
defect, malfunction, or failure caused by circumstances beyond the control of CoachComm, LLC, including but not limited to
negligent operation, abuse, accident, failure to follow instructions in the Operating Manual, defective or improper associated
equipment, attempts at modification and/or repair not authorized by CoachComm, LLC, and shipping damage. Products with
their serial numbers removed or effaced are not covered by this warranty.
This limited warranty is the sole and exclusive express warranty given with respect to CoachComm, LLC products. It is
the responsibility of the user to determine before purchase that this product is suitable for the user’s intended purpose.
ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY. NEITHER COACHCOMM, LLC NOR ANY AUTHORIZED RESELLER WHO
SELLS COACHCOMM PRODUCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.
Parts Limited Warranty
Replacement parts for CoachComm, LLC products are warranted to be free from defects in materials and workmanship for
120 days from the date of sale to the end user.
This warranty does not cover any defect, malfunction, or failure caused by circumstances beyond the control of
CoachComm, LLC, including but not limited to negligent operation, abuse, accident, failure to follow instructions in the
Operating Manual, defective or improper associated equipment, attempts at modification and/or repair not authorized by
CoachComm, LLC, and shipping damage. Any damage done to a replacement part during its installation voids the warranty
of the replacement part.
This limited warranty is the sole and exclusive express warranty given with respect to CoachComm, LLC products. It is
the responsibility of the user to determine before purchase that this product is suitable for the user’s intended purpose.
ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY. NEITHER COACHCOMM, LLC NOR ANY AUTHORIZED RESELLER WHO
SELLS COACHCOMM PRODUCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.
Battery Warranty
CoachComm provides a 6-month warranty for all CoachComm branded lithium-polymer rechargeable batteries (six months
from the date of sale to and purchase by the end user). The warranty period is based upon the expectation that the battery
will deliver 80% of its initial capacity after 300 cycles at typical power loads. Lithium-polymer batteries will continue
to operate below 80% capacity threshold; however, the capacity (run time) delivered between charges will continue to
decrease. Apart from this warranty, batteries are also covered as part of the X-System annual maintenance plan.
