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5. TROUBLESHOOTING & FAQS
5C. FREQUENTLY ASKED QUESTIONS
1. How often does the UV lamp need to be replaced?
a. UV lamps should be replaced after 16000 hours of operation, typically around 18 months.
b. The Smart Status UV-C indicators on the front of the unit will change to yellow when UV lamp replacement is
due. This is when you should order new UV lamps or schedule service. The indicator will change to flashing red
when service is overdue.
2. How often does the ozone module need to be replaced?
a. Ozone modules should be typically be replaced every 3-5 years for optimal performance.
b. The Smart Status ozone indicators on the front of the unit will change to yellow when ozone module replacement
is due. This is when you should order new ozone modules or schedule service. The indicator will change to
flashing red when service is overdue.
3. When should other components be replaced?
a. The ozone gas line assembly should be replaced yearly to best performance.
b. The air filter or injector tube should be replaced if worn are dirty.
c. The quartz tube should be replaced if it is scratched or damaged. It should be cleaned every six (6) months.
3. Where can I learn more about AOP?
a. CMP has many resources online for education about AOP and other sanitizers. You can find everything available
at c-m-p.com/resource center. For technical support you can visit c-m-p.com/tech.
4. What do I do about bubbles in the pool from the AOP unit?
a. It is normal for bubbles to appear from one or more return lines coming from the AOP unit.
b. If you prefer to stop all bubbles or have a vinyl liner pool, a Mixing De-gas Vessel (MDV) can be installed to
eliminate all bubbles
5. Will this system work with an in-floor cleaning system?
a. In-floor cleaning systems create high back-pressure for all equipment on the pad. To prevent back-pressure from
effecting the DEL AOP unit, it should be installed on a separate return line from the in-floor cleaning system. See
Appendix A for details.
