Need help? c-m-p.com/support 21
5. TROUBLESHOOTING & FAQS
NOTICE: Knowledge of electrical applications is required for some troubleshooting. Contact a certified electrician if you are
unsure of your ability to service the equipment. Improper servicing will void generator warranty. If any condition persists
contact CMP Technical Support
5A. SMART STATUS SYSTEM INDICATOR TROUBLESHOOTING
POWER
INDICATOR
COLOR
OZONE
INDICATOR
COLOR
UV-C
INDICATOR
COLOR
CAUSE
CORRECTIVE ACTION
Green
Blue
Purple
All systems are operating
correctly
N/A
Green
Blue
Yellow
UV-C Lamps are due for
replacement
Order new UV-C Lamps. See Section 4C
Yellow
Blue
Red Blinking
UV-C overdue for service
Replace UV-C Lamps. See Section 4C
Green
Yellow
Purple
Ozone Cells are due for
replacement
Order new APG2 ozone cells. See Section 4B
Yellow
Red Blinking
Purple
Ozone overdue for service
Replace ozone cells. See Section 4B
Red
Blue
Red
Error with UV-C system
Check lamp connections
Check connection to ballast
UV lamp failure: Replace UV lamps
Ballast failure: Contact CMP Technical Support
Incorrect wiring: confirm unit is connected to the output
side of the pool time clock
Red
Red
Purple
Error with ozone system
Check power connections to ozone cell.
Replace ozone cell. See Section 4B.
Red
Red Blinking
Red Blinking
Ozone and UV-C are both
overdue for service.
Replace ozone cells and UV-C Lamps. See Section 4.
Red
Red
Red
Flow problem
Insufficient Flow: Verify that pump is running properly and
that filters/skimmers are clean.
Flow switch failure: Replace flow switch
Flow switch relay failure: Replace flow switch
UV Panel Switch Error
UV access door is not properly closed
Panel switch has failed.. Contact CMP Tech Support
Multiple System Failure
Ozone and UV system both have failed. See Section 4
