Citizen GSX-190 User Manual Download Page 1

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USER'S
MANUAL

9-WIRE DOT MATRIX PRINTER

Summary of Contents for GSX-190

Page 1: ...USER S MANUAL 9 WIRE DOT MATRIX PRINTER...

Page 2: ...lton Parkway Suite A Irvine CA 92606 4907 Trademark Acknowledgement Citizen Command Vue Color On Command VuePrint Citizen America Corporation Epson Seiko Epson Corporation IBM Proprinter International...

Page 3: ...safety purpose of the grounding type plug 9 Do not allow anything to rest on the power cord Do not locate this product where the cord will be walked on 10 If an extension cord is used with this produ...

Page 4: ...nu Group 20 FONT 1 Menu Group and FONT 2 Menu Group 21 PITCH Menu Group 22 MODE Menu Group 23 INSTALL Menu Group 24 VuePrintT Menu Group 24 Other Command Vue Functions 30 Chapter 3 Paper Handling 32 S...

Page 5: ...ce 65 Printer Stand 66 Appendix B Maintenance 67 Cleaning 67 Alarms 68 Troubleshooting 70 Appendix C Specifications 77 Printer Specifications 77 FCC Compliance Statement 79 EMI Compliance Statement 79...

Page 6: ...glish GSX 190 Features Compatibility Built in emulations for both Epson FX series printers and the IBM Proprinter III plus GSX unique print features The ability to define printer settings in a macro l...

Page 7: ...rint color pitch and font with easy access menus available at the press of a key Paper handling Flexibility The GSX 190 s paper parking feature lets you quickly switch between continuous paper and sin...

Page 8: ...are used in the manufacturing of the printer its components or the carton The foam end pads have been replaced with easy to recycle cardboard About this Manual Notes cautions and warnings are used lik...

Page 9: ...citizen america com to obtain printer drivers and other technical information as well Repair Service In the U S A and Canada to verify whether your printer requires service and to arrange for repairs...

Page 10: ...o that the power cord and computer cable do not interfere with the paper flow Avoid sudden severe changes in temperature and humidity as well as direct sunlight dust and grease Pick a clean area for d...

Page 11: ...ble if you do not plan to save them Carton Contents In your printer carton you should have received the six items shown in Figure 1 1 If anything is missing contact your dealer Before continuing remov...

Page 12: ...mponents Identifying Printer Components Figures 1 1 and 1 2 highlight the main components of the GSX 190 printer Installing the Paper Feed Knob To install the paper feed knob simply insert the cylinde...

Page 13: ...cover with a tear bar at one edge You must open it to install and change ribbons and to make other adjustments to the printer When you open the cover you should open it in two stages first fold it ope...

Page 14: ...click into place Then unfold the transparent part of the cover and press it into place Installing the Ribbon Ribbon installation is a quick procedure but please heed these two precautions If you are r...

Page 15: ...e the black plate closest to the platen See Figure 1 5 5 Turn the knob clockwise and advance the ribbon until there is no slack 6 Slide the printhead right and left a few times to be sure that it move...

Page 16: ...cal computer dealers You will need a Centronics parallel printer cable also called a parallel printer interface cable because your new printer has a parallel interface This connector is standard The c...

Page 17: ...his is a foolproof connection Be sure the connectors are firmly attached but do not use a lot of force it is possible to bend or break the connector pins 2 Press the wire latches into place to hold th...

Page 18: ...p and thus change the options displayed in the windows The control panel has two slide switches the MENU slide switch the larger of the two and the STYLE slide switch You can move the STYLE slide swit...

Page 19: ...note that a key may have dual functions In some menu groups a key performs one function when the printer is on line but performs another function when the printer is off line Details of a key s functi...

Page 20: ...___________________________________________ ON LINE Menu Group Move the MENU slide switch to ON LINE to enter the ON LINE menu group This menu group lets you select the paper handling and other functi...

Page 21: ...After you print a document the printer automatically advances the paper forward to the tear off position The paper is positioned so the perforation is directly beneath the tear bar The PARK LOAD key l...

Page 22: ...lide switch is at ON LINE INSTALL orVuePrint Key With printer on Iine or off line DRAFT FONT 1 Draft HI SPEED FONT 1 High Speed ROMAN FONT 1 Roman SANSSERIF FONT 1 Sans Serif COURIER FONT 2 Courier PR...

Page 23: ...hij 12 CPI I5CPI ABCDEfghij 15 CPI PROPOR TIONAL ABCDEfghij Proportional EXPANDED Selects cancels expanded printing The selected typeface is printed double wide and double high FONT LOCK Selects cance...

Page 24: ...ssories as well as selecting envelope printing mode Table 2 5 shows the functions available in the group VuePrintTM Menu Group The VuePrint Menu System is Citizen s unique feature for viewing and adju...

Page 25: ...the current settings area You can also load the macro settings by pressing the SELECT and MENU keys for three seconds You can save your other Command Vue menu settings to the macro memory default set...

Page 26: ...________________________________________________________ 26 VuePrintTM Menu Group _______________________________________________________________________...

Page 27: ...e top cover If you are happy with the current setting simply press the MENU key The printer retains this setting and advances to the next menu It prints out the options of the next default menu underl...

Page 28: ...so appear on the VuePrint menu so you can store those settings as part of your default macro if you always use a color ribbon for example the VuePrint menu is the better way to make the setting These...

Page 29: ...Inch You can specify other spacing values with software commands Form length Selects among several standard form lengths Set this to match your paper size whether you use continuous forms or single s...

Page 30: ...e control panel performs some other functions that are not so obvious These functions are summarized in Table 2 8 Function Procedure Adjust top margin top of form position With paper at the top of for...

Page 31: ...lation Press PRINT and SELECT keys for three seconds Print maintenance self test Press ON LINE and LF FF while turning the printer power on See Maintenance Test in Appendix B for more information Prin...

Page 32: ...s of paper thickness do not use a setting closer to the platen than the standard position pointer Smudged output or damage to the printhead could result See Table 3 1 for the recommended paper thickne...

Page 33: ...________ Paper thickness lever position Number of copies including original 2 1 0 1 2 3 4 5 6 Not used Not used 1 o r2 3 4 or envelope Envelope Envelope Envelope Envelope Figure 3 1 Location of paper...

Page 34: ...these steps 1 Be sure the tractor is in the push position If not follow the installation instructions later in this chapter If you already have continuous paper loaded simply press the PARK LOAD key t...

Page 35: ...e sure it is all the way in 5 Wait a brief time The paper automatically feeds into the printer and stops when it reaches the correct position for the starting line of print 6 Prepare to print by press...

Page 36: ...omatic sheet feeder or manual sheet feeder Read more about them in Appendix A Options The Tractor Unit The tractor unit can be mounted in either the push or the pull position The tractor was mounted i...

Page 37: ...he tractor is mounted in the push position it holds the edges of the continuous paper and pushes it under and around the platen until the paper comes out the top Follow the instructions below to chang...

Page 38: ...he tractor to the pull position 1 Remove any paper from the tractor 2 With your thumbs on the release tabs and you fingers on the side of the printer push the tractor rearward The unit will easily pop...

Page 39: ...inuous feed paper can be fed from either the bottom or the rear With rear feeding you can take advantage of the GSX 190 special features of paper tear off top of form fine adjustment and paper parking...

Page 40: ...tion 3 Unlock the lock levers on the tractor feeders and adjust them to the approximate paper width See Figure 3 6 4 Open the tractor feeder covers and place the paper on the sprocket pins Close the c...

Page 41: ...______________________________ 41 Chapter 3 Paper Handling _______________________________________________________________________ Figure 3 7 Installing the paper guide sheet separator Figure 3 6 Adju...

Page 42: ...our printed output from becoming accidentally jammed in the paper guide on its way out of the printer See Figure 3 8 8 Press the PARK LOAD key This advances the paper to the starting print position 9...

Page 43: ...continuous paper so the perforation is at the tear bar To remove the paper just pull it across the tear bar The printer automatically retracts to the correct top of form starting position when your co...

Page 44: ...and QUIET SAVE keys for three seconds ThePARK LOAD and LF FF indicators blink Release the keys 5 To adjust the edge of the paper upward to the tear bar by 1 72 inch increments press the PARK LOAD key...

Page 45: ...u can now feed single sheets into the printer following the directions earlier in this chapter Remember to raise the paper guide from the paper separator position to the upright paper insertion positi...

Page 46: ...single sheet position 3 Set the paper thickness lever to 2 3 4 5 or 6 depending on the thickness of the envelope Setting the paper thickness lever is critical to print quality when printing on envelop...

Page 47: ...imately half a second The envelope automatically feeds into the printer and stops when it reaches the correct position for the starting line of print 9 Move the MENU slide switch to INSTALL Press the...

Page 48: ...e information on VTOP settings Figure 3 11 printable area for envelopes Your printer is now ready The printer waits between envelopes for you to insert each new one and the control panel display remin...

Page 49: ...transparencies takes longer to dry Be careful not to smudge the ink when handling newly printed transparencies For best results select dark colors for printing such as black red blue or violet Printin...

Page 50: ...tall it by following the instructions earlier in this chapter 2 Turn off the printer before loading the forms or labels from the bottom 3 Remove the top cover 4 Set the printer on its rear side 5 Inse...

Page 51: ...tractor feeders if necessary by unlocking the lock levers and sliding the feeders until the paper is taut Relock the levers 8 Move the paper select lever to the forward paper stack position 9 Turn the...

Page 52: ...f form setting very often 1 Load paper onto the push tractor or into the paper guide If you are using single sheets the paper automatically advances to the top of form so skip the next step 2 If you a...

Page 53: ...orary setting do not press the QUIET SAVE key Simply press ON LINE If you do not save it the new variable top of form setting is discarded as soon as the printer is turned off You can set one variable...

Page 54: ...s you with 10 of printable area Reduce the page height in your software to10 to compensate A simple test of how your software and the GSX 190 work together is to create a document that s nothing but n...

Page 55: ...commands as the Epson FX series and the IBM Proprinter Ill and then enhanced these command sets with extra commands that permit additional print styles such as reverse white on black printing Printer...

Page 56: ...inter model listed first If it s not available look for the second model and so on Driver Features Color NLQ fonts Citizen GSX 190 YES YES Citizen 2000X YES YES Citizen HSP 500 YES YES Epson FX 850 YE...

Page 57: ...________________________________________________________ 57 Appendix A Options Figure A 1 Enhance your GSX 190 printer with any of these options...

Page 58: ...colors In your software program select a printer driver that supports color printing In many programs the Citizen GSX 190 200 GX or the Epson EX 800 or JX 80 driver can print in color Installing the C...

Page 59: ...___________________________________ 59 Color On CommandTM _______________________________________________________________________ Figure A 3 Connecting the color motor to the printer Figure A 2 Instal...

Page 60: ...pins on the right end fit into notches on the color motor Be sure the ribbon fits between the printhead and the ribbon mask 8 Move the printhead left and right Be sure ribbon knob turns clockwise as t...

Page 61: ...ntrol panel s INSTALL menu to configure the printer Settings you make this way are lost when you turn the printer off If you plan to leave the color ribbon installed in the printer use the VuePrint me...

Page 62: ...e SELECT key until the printhead points to COLOR 4 Press the SAVE key to save the setting 5 Move the MENU slide switch back to the ON LINE position If you change back to a normal black ribbon repeat t...

Page 63: ...proper color band on the color ribbon If the bottom part of letters pick up the color in the next band fine adjust the color band selection by moving the small adjustment lever on top of the color mo...

Page 64: ...allows continuous printing on cut sheets and envelopes To use either A S F you must use the VuePrint menu of the INSTALL menu to configure the printer soit will recognize the correct A S F Unless you...

Page 65: ...protocols You can share your printer among two computers by using the serial interface connect one computer to the parallel interface and one to the serial interface The interface from which data is r...

Page 66: ...N OFF ON 150 OFF ON ON Table A 2 Serial interface default switches 3 1 3 2 3 3 Default Switch OFF ON 3 4 XON XOFF DTR Data Ready 3 5 8 data bits 7 data bits 3 6 Parity check off Parity check on 3 7 Ev...

Page 67: ...f the printer Wipe the outside of the printer with a lint free cloth that has been moistened with a mild detergent solution 2 Remove the top covet and remove the ribbon cassette Be sure the printhead...

Page 68: ...an receive their probable causes and remedies are listed below The position of the slide switches does not matter in this case Figure B I shows the MENU switch in the ON LINE position and we ll use th...

Page 69: ...push position 2 The paper select lever was moved after the paper was inserted into the printer Remedy 1 Move the paper select lever forward if the tractor is in the pull position 2 Reset the paper se...

Page 70: ...the control panel remains off Check the power cord Is it firmly connected to the wall outlet Plug a lamp or other device into the wall outlet to be sure it is working Paper Feeding Problem Continuous...

Page 71: ...off position The paper select lever must be set for continuous paper forward position to park the paper Check the tractor It must be in the push position Be sure the printer is off line Problem Tear...

Page 72: ...wise If the automatic sheet feeder ejection rollers DO NOT rotate remove the ASF and reinstall it correctly Be sure your software is set up for Bin 1 or Feeder Problem Paper does not feed from the man...

Page 73: ...ickness lever for correct location Remove the ribbon cassette and try turning the ribbon knob If it is jammed replace the cassette Problem Printing is faint on fourth copy Four part forms should alway...

Page 74: ...orrectly Be sure it is snapped in all the way The ribbon may be at the wrong height It can be adjusted with the small lever on the color motor Problem The printing color cannot be changed on the contr...

Page 75: ...a pitch setting Set a pitch with your word processing software Self Tests The self tests provide assurance that the printer is working There are two self test patterns a sliding character set and an...

Page 76: ...is printed at the right side of the sheet Control codes codes with hexadecimal value less than 20 are shown as periods Figure B 4 is an example of the hex dump printout To enter hex dump mode turn th...

Page 77: ...ations Epson FX 850 EX 800 IBM Proprinter III Character Sets Epson Emulation IBM Emulation Column width 8 inches Line Spacing Epson italic Epson graphics international characters for 16 languages lega...

Page 78: ...6 mm Width including knob 17 0 inches 432 mm Depth 12 6 inches 320 mm Weight 11 5 lbs 5 2 kg Power 115V 10 60 3 Hz Requirements Power At standby 10W Consumption During printing of ASCII 96 sliding pat...

Page 79: ...is equipment is prohibited Only peripherals computer input output devices terminals etc certified to comply with the limits for the Class B digital device may be attached to this computer peripheral O...

Page 80: ...ques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada Cet quipment est concu pour fournir une protection satisfaisante c...

Page 81: ...ds High Speed Draft Mode On ESC 81 Off ESC 80 Top of form position 9 16 inch ESC T1 1 inch ESC T0 Top of form adjustment Continuous Form ESC V n 0 Single Sheets ESC V n 1 Park continuous paper Paper t...

Page 82: ...e high print On ESC 11 Off ESC 1 0 Double high double wide print On ESC 15 Off ESC 10 Quadruple high print On ESC 1 2 Off ESC 10 Quadruple high quadruple wide print On ESC 16 Off ESC 10 Print Enhancem...

Page 83: ...able ESC 9 Disable ESC8 Automatic sheet feeder A S F on ESC 25 4 A S F off ESC 25 0 Eject Sheet ESC 25 R MSB control MSB 1 ESC MSB 0 ESC Cancel MSB control ESC Vertical Motion Commands Advance paper O...

Page 84: ...ESC D n1 n2 0 Every n columns ESC e 0 n Print Style Commands Select print quality Near letter quality ESC x 1 Draft ESC x 0 Select front Roman ESC k 0 Sans serif ESC k 1 Courier ESC k 2 Prestige ESC k...

Page 85: ...ESC r 4 Orange ESC r 5 Green ESC r 6 Justification Flush left ESC a 0 Centered ESC a 1 Flush right ESC a 2 Justified left right ESC a 3 Set intercharacter spacing ESC space n Character Table Commands...

Page 86: ...2 data Quadruple density ESC Z n1 n2 data Graphic mode m ESC m n1 n2 data Reassign graphics mode ESC n m 9 pin graphics ESC m n1 n2 data IBM Proprinter III Emulation Commands Default switch 1 1 on Pri...

Page 87: ...Move printhead To left margin 13 Backspace 8 To next horizontal tab position 9 Let right margins ESC X l r Horizontal tabs Set horizontal tabs ESC D n1 n2 0 Clear all tabs ESC R Print Style Commands S...

Page 88: ...r 3 Yellow ESC r 4 Orange ESC r 5 Green ESC r 6 Character Table Commands Select character set Set 1 ESC 7 Set 2 ESC 6 Print all characters set Continuous ESC n1 n2 One character ESC n Download Charact...

Page 89: ...OR RIBBON key 24 61 63 Colors selecting 24 62 63 Command Vue 18 20 21 FONT I menu 21 22 FONT 2 menu 21 22 INSTALL menu 24 61 keys 18 menu lights 18 menu windows 18 MODE menu 23 See also names of keys...

Page 90: ...Notes 8 NLQdir 29 O Off line mode 21 ON LINE indicator 19 ONLINE key 20 ON LINE menu 20 21 On line mode 21 Optional accessories 5 58 60 61 63 65 ORATOR key 15 P Page skip 29 Paper bottom feeding 49 50...

Page 91: ...0 12 14 16 17 software 55 56 Sheet feeder 64 Single sheets See Paper single sheets Slashed zero 29 Slide switches 18 Software 55 56 Specifications 78 Speed 6 77 STYLE slide switch 18 22 T Tear bar 29...

Page 92: ...or servicing by other than Citizen or an authorized Citizen Service Center SOME CITIZEN PRDDUCTS HAVE A COMPARTMENT CONTAINING STATIC SENSITIVE ELECTRONIC CIRCUITRY THIS COMPARTMENT IS CLEARLY LABELE...

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