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Cisco Small Business

WVC210 Wireless-G PTZ Internet Video Camera With 
2-Way Audio

ADMINISTRATION 

GUIDE

Summary of Contents for WVC210 - Small Business Wireless-G PTZ Internet Video Camera

Page 1: ...Cisco Small Business WVC210 Wireless G PTZ Internet Video Camera With 2 Way Audio ADMINISTRATION GUIDE ...

Page 2: ... and or its affiliates in the U S and other countries A listing of Cisco s trademarks can be found at www cisco com go trademarks Third party trademarks mentioned are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 1005R ...

Page 3: ... Getting to Know the Cisco WVC210 Internet Camera 9 Side Panel 9 Front Panel 10 LCD Screen 10 Built in Microphone 10 Camera LEDs 11 Bottom Panel 11 Chapter 4 Connecting the Cisco WVC210 Camera 13 Camera Installation Guidelines 13 Cisco Wireless Network 14 Connecting to a Wired Network for Setup 15 Changing Your Network Mode 17 Wired to Wireless 18 Wireless to Wired 18 Audio Options 19 Chapter 5 In...

Page 4: ...p 28 Connected Users 28 Log Out 29 About 29 Help 29 Video Options Panel 29 Setup Options 33 Chapter 8 Configuring the Cisco WVC210 Internet Camera Software 35 Setup Basic Settings 36 Device Settings 36 Network Settings 37 Wireless Settings 38 Setup Advance Settings 41 RTSP RTP 41 HTTP 41 Discovery Settings 42 QoS 42 Administration Users Settings 43 Authentication 43 Administrator 43 User List 43 A...

Page 5: ...plications DDNS Settings 56 Pan Tilt Settings 57 Set Preset 57 Pan Tilt Control 58 Rotation Sequence 58 Status 59 System Status 59 Image Status 59 Network Status 59 Wireless Status 60 Syslog 60 Chapter 9 Sample Configurations for the Cisco WVC210 Internet Camera 61 Configuring Instant Recording 61 Defining Preset Locations for Auto Patrol 62 Using Auto Patrol 63 Configuring E Mail Alerts 64 Config...

Page 6: ...era With 2 Way Audio Administration Guide 4 Appendix A Troubleshooting 71 Questions and Answers 71 Windows Help 74 TCP IP 74 Shared Resources 74 Network Neighborhood My Network Places 74 Appendix B Specifications 75 Appendix C Where to Go From Here 78 ...

Page 7: ...g Protocol RTSP Real Time Protocol RTP and 3rd Generation Partnership Project 3GPP it enables video to be viewed from multiple endpoints and client applications such as 3G phones and QuickTime clients on PCs or Wi Fi phones Network protocols such as 802 1p priority 802 1Q VLANs and Dynamic DNS DDNS are also supported The pan tilt and digital zoom functions allow you to remotely control the camera ...

Page 8: ... and audio monitoring are permitted in your area Minimum Requirements The following tables list the minimum requirements for your PC when monitoring one camera or up to eight cameras NOTE These requirements are approximate Lighting frame rate codec and resolution can all affect the storage size Minimum System Requirements for one camera CPU Pentium 4 class 2 GHz Memory 512 MB Operating System Micr...

Page 9: ...ngs see Audio Video page 45 Minimum System Requirements for up to eight cameras CPU Pentium 4 class 3 GHz dual core Memory 1 GB Operating System Microsoft Windows 2000 XP or Vista Hard Drive 4 GB of available space Graphics Card NVidia high performance or equivalent with a minimum of 256 MB Browser Internet Explorer 6 0 or later with ActiveX support for viewing recording playback and setting motio...

Page 10: ...ency channel and SSID which is an identification name for wireless devices Unlike wired networks wireless networks have two different modes in which they may be set up infrastructure and ad hoc Infrastructure mode The WLAN and wired LAN communicate through an access point Choose this mode if the wireless network needs to share data or peripherals such as printers with a wired network The basis of ...

Page 11: ...computers on a wired network And of course communication between the wireless equipped computers is limited by the distance and interference directly between them Wireless Network Layout The Cisco WVC210 Internet camera is compatible with all 802 11g and 802 11n routers such as model number WRVS4400N as well as all 802 11g access points including model number WAP4410N The camera can also communica...

Page 12: ... you use keep in mind that network settings SSID WEP keys etc are stored in its firmware Your network administrator is the only person who can change network settings If a hacker learns the administrator s password he too can change those settings So make it harder for a hacker to get that information Change the administrator s password regularly SSID There are several things to keep in mind about...

Page 13: ...nger than WEP encryption A network encrypted with WPA WPA2 is more secure than a network encrypted with WEP because WPA WPA2 uses dynamic key encryption To protect the information as it passes over the airwaves you should enable the highest level WPA WPA Enterprise Enterprise refers to using RADIUS server for authentication while RADIUS stands for Remote Authentication Dial In User Service This ty...

Page 14: ...work will not function properly Additional Security Tips The following tips can help prevent hackers from gaining access into your wireless network Keep wireless routers access points or gateways away from exterior walls and windows Turn wireless routers access points or gateways off when they are not being used at night during vacations Use strong passphrases that are at least eight characters in...

Page 15: ...dministration Guide 9 Getting to Know the Cisco WVC210 Internet Camera In this chapter you ll find the following sections Side Panel page 9 Front Panel page10 Bottom Panel page 11 Side Panel On the side panel you ll find the antenna connector Attach the antenna here ...

Page 16: ...ates the camera s current IP address and whether it is a fixed or dynamic address If the camera uses a fixed IP address then the screen displays the word FIXED If the camera uses a dynamic IP address then the screen displays the word DHCP Built in Microphone The built in microphone is located above the LCD screen in the middle of the Cisco WVC210 camera s front panel It has a range of approximatel...

Page 17: ... the Cisco WVC210 camera LED Color Description Power Amber The POWER LED lights up when the camera is powered on It flashes for about 10 15 seconds while the camera is initializing Activity Green The ACTIVITY LED flashes when there is activity Ethernet Green The ETHERNET LED lights up when there is a connection to a wired network It flashes when data is transmitted to or received from the wired ne...

Page 18: ... functions Restore Factory Defaults To restore the factory default settings press the Reset button for more than 3 seconds When you let go of the button the LEDs on the front of the camera will flash and then return to a normal state when the camera is ready Set Static IP Address By default the camera is set to receive an IP address from a DHCP server If you do not have a DHCP server on your netwo...

Page 19: ...gree of sensitivity can be optimized later it is best to optimize your camera location first Choose a location that provides adequate coverage of the area to be monitored If using the microphone in the camera note that the cameras are designed to pick up audio from a distance unlike a web camera that you would place near you If using motion detection consider potential sources of false positives s...

Page 20: ...Cisco WVC210 Camera Cisco Wireless Network WVC210 Wireless G PTZ Internet Video Camera With 2 Way Audio Administration Guide 14 4 Cisco Wireless Network The illustration provides an example of a Cisco wireless network ...

Page 21: ...ed to the camera using a wired connection to the LAN port The initial configuration cannot be performed over a wireless connection STEP 1 Connect the antenna to the antenna connector on the camera STEP 2 Optional The Cisco WVC210 camera includes a camera desktop stand Set the bottom of the camera into the stand STEP 3 Place the camera and adjust its aim accordingly STEP 4 Connect the included Ethe...

Page 22: ...era With 2 Way Audio Administration Guide 16 4 STEP 5 Connect the other end of the cable to the Cisco WVC210 camera s LAN port STEP 6 Connect the included power adapter to the camera s Power port Insert the other end into a standard electrical outlet Camera Network Switch or Router 270798 Camera Power Outlet 270799 ...

Page 23: ...Your Network Mode After the initial configuration you can use the camera in one of two modes wired or wireless You cannot use the camera in both modes simultaneously When you move the camera from a wired network to a wireless network or vice versa you must power off the camera before connecting to the new network Unplugging the Ethernet cable does not automatically switch the camera to wireless mo...

Page 24: ...e solidly lit Wireless to Wired To move the camera from a wireless network to a wired network follow these instructions STEP 1 Unplug the power adapter from the camera STEP 2 Connect the Ethernet network cable to your PC router or switch STEP 3 Connect the other end of the cable to the Ethernet port on the camera STEP 4 Re connect the power adapter to the Power port on the camera The camera s Read...

Page 25: ... of power like your computer speakers STEP 1 Connect the 3 5 mm input jack of your microphone to the MIC IN port on the camera s bottom panel The built in microphone will automatically be disabled STEP 2 Place the external microphone in an appropriate location If you want to use an optional external speaker with the camera then follow these instructions STEP 1 Connect the 3 5mm jack of your speake...

Page 26: ...d from the CD without installing the software on the PC This option is useful if you do not want to install anything on your computer 2 You can install the software on your computer This option is useful if you will install more cameras in the future and don t want to search for the CD This chapter contains the following sections Configuring Basic Camera Settings page 21 Configuring the Network Se...

Page 27: ...ht the camera you wish to configure and click Next to continue If the camera you want is not displayed in the Selection box enable UPnP on your computer as described in Appendix A Troubleshooting and click Search Again STEP 5 The default user name and password is admin Type admin in lowercase letters in the Administrator Name and Administrator Password fields and then click OK NOTE For security pu...

Page 28: ... continue from the previous section STEP 1 In the Network Settings window if you want to assign the IP address then select Static IP address otherwise leave the default setting Obtain An IP Address Automatically DHCP Click Next to continue STEP 2 The current settings of the camera are displayed Make any changes as needed for your network and then click Next to continue STEP 3 A confirmation window...

Page 29: ...dministration Guide 23 5 STEP 7 The Cisco WVC210 Wireless G PTZ Internet Camera Home window launches NOTE Internet Explorer may prompt you to accept ActiveX to view video follow the instructions to accept ActiveX The basic installation procedure is now complete You may now proceed with Chapter 8 Configuring the Cisco WVC210 Internet Camera Software ...

Page 30: ...follow these steps STEP 1 Launch a web browser such as Internet Explorer STEP 2 In the Address field enter 192 168 1 99 and press Enter NOTE If you used the Setup Wizard to configure the IP address use that same IP address in this step Your camera s default IP Address is displayed in the LCD screen on the front of the camera The web based utility login window appears STEP 3 If this is your first t...

Page 31: ...ed Configuration Utility page 27 STEP 4 Click Setup in the toolbar STEP 5 Click Administration Maintenance link in the navigation tree STEP 6 Click Upgrade Firmware STEP 7 Click Browse to find the extracted file and then double click the filename STEP 8 Click Start Upgrade and follow the on screen instructions Click Cancel to cancel the firmware upgrade NOTE Cisco recommends that you upgrade the c...

Page 32: ...on provides an overview of the Cisco WVC210 Internet camera s web based utility software This chapter contains the following sections Launching the Web Based Configuration Utility page 27 Home page 28 Setup Options page 33 Please note that Microsoft Internet Explorer IE is the official supported browser for the Cisco WVC210 Internet camera ...

Page 33: ... have a DHCP server access your camera through the default IP address To configure the Cisco WVC210 camera follow these steps to access the web based configuration utility from your computer STEP 1 Launch a web browser such as Internet Explorer STEP 2 In the Address field enter 192 168 1 99 and press Enter The web based utility login window appears If you used the Setup Wizard to configure the IP ...

Page 34: ...dated This window identifies the camera in the upper left hand corner You can always return to the Home window by clicking the Home icon in the toolbar This section describes the options available to you on the Home window Refresh Refreshes the display Setup Provides most of the Cisco WVC210 Internet camera features See Setup Options on page 33 for more information Connected Users Displays the num...

Page 35: ... version Help The camera software includes detailed Help files for all configuration tasks To view a Help page click the Help link in the top right corner of the window A new window appears with information about the task that you are currently viewing Video Options Panel The Video Options Panel on the Home window is used to control the real time view of your camera The icons allow you to control ...

Page 36: ...default is Auto and lets the camera determine the resolution Zoom Click zoom and then use your mouse to select the section you want to magnify Click the icon again to disable the zoom feature Snapshot Click to take a single JPEG picture snapshot of the video image and save it to a desired location on your computer Streaming Video Format Set the video format to either MPEG 4 or MJPEG Flip Video Fli...

Page 37: ...e name is saved in avi format by default and the maximum length for the video file is 30 minutes If the recording is longer than 30 minutes a second file is created automatically The available disk space required is at least 750 MB PTZ Directional Movement Allows you to incrementally adjust the camera in eight directions and back to home the icon that is displayed Please note that there may be a s...

Page 38: ...on area Instructions on defining a motion detection area can be found in Applications Motion Detection on page 54 On Image PT Control Click in the video image and adjust move the image Audio On Audio Off When audio is enabled Audio Video on page 45 an icon is displayed on the Home window You can then use the icons to turn audio on and off Speaker On Speaker Off When the speaker is enabled Audio Vi...

Page 39: ...eo Camera With 2 Way Audio Administration Guide 33 7 Setup Options To access the setup options for your Cisco WVC210 Internet camera click Setup in the toolbar The login window appears Enter the default username admin and the default password admin and the Setup Basic Settings window appears ...

Page 40: ... Video Camera With 2 Way Audio Administration Guide 34 7 The following section Configuring the Cisco WVC210 Internet Camera Software page 35 describes all of the options available in the navigation tree NOTE The inactivity timeout for the camera s web based utility software is 5 minutes ...

Page 41: ...System Administration Guide This chapter contains the following sections Setup Basic Settings page 36 Setup Advance Settings page 41 Administration Users Settings page 43 Administration Maintenance page 44 Audio Video page 45 Applications Mail page 49 Applications FTP page 51 Applications SMB CIFS page 53 Applications Motion Detection page 54 Applications DDNS Settings page 56 Pan Tilt Settings pa...

Page 42: ...eric characters By default your camera description is WVC210 Wireless PTZ Video Camera Enable LCD and LED Operations Enable to turn on the LCD or LED Current Date Time Displays the current date and time If it s not correct click Change to modify the time settings NOTE To be able to change the current date and time uncheck the box next to Check here if you want to update the time automatically thro...

Page 43: ...nnecting to a router it may be necessary to enable port forwarding See Configuring Port Forwarding on page 67 Network Settings Configuration Type Obtain An IP Address Automatically The camera defaults to this option allowing a DHCP server on your network to automatically assign the camera an IP address Fixed IP Address Use this option to assign a fixed static IP address to the camera Assign an IP ...

Page 44: ...r camera is connected to Security Click Edit Security Settings to display the Wireless Security window Security Mode Select the appropriate option based on your wireless network configuration Options are Disable WEP WPA Personal WPA2 Personal WPA WPA2 Enterprise Disable This option implements no security on your wireless network Data is not encrypted before transmission WEP WEP is a basic encrypti...

Page 45: ... camera If you are using WPA WPA2 Enterprise security you will need to upload security certificates to the camera Certificates must be in the following format Root certificate DER encoded binary x 509 CER PEM User certificate Personal Information Exchange PKCS 12 PFX In WPA WPA2 Enterprise you can choose your protocol type Select between EAP TLS and EAP TTLS EAP TLS With EAP TLS you enter the User...

Page 46: ...S server and choose where the camera should check for the server certificate Process Method Choose an authentication method MS CHAP MS CHAP v2 PAP EAP MD5 and EAP GTC as required to handle the processing and transmission of the CA to your RADIUS server User ID The user ID used to login to your RADIUS server Password The login to the RADIUS server Anonymous ID The unsigned public ID used for login ...

Page 47: ...our network administrator If a change is necessary enter the data port number 1024 to 65494 even numbers only in the field provided The default RTP port is 5000 Max RTP Data Packet Allows you to define the maximum size of the RTP data packets The length can be between 400 to 1400 bytes The default value is 1400 bytes Enable Multicast The camera s video and audio IP addresses have been pre configur...

Page 48: ... For instructions on setting UPnP on your system see Questions and Answers on page 71 Enable Bonjour Enabled by default If enabled the Cisco WVC210 IP Camera is accessible through a Bonjour enabled browser such as Microsoft Internet Explorer with a Bonjour plug in or the Apple Mac Safari browser By using Bonjour you can easily find and click on Bonjour enabled items on your network QoS Enable QoS ...

Page 49: ...trator name and password enter the desired name and password enter the password twice Click Change to apply the change Spaces punctuation and special characters are not supported The administrator name is case sensitive User List User ID The User ID cannot be modified User Name Enter the desired user name Spaces punctuation and special characters are not supported The name is case sensitive The ma...

Page 50: ...iguration Restore Factory Defaults Restore Defaults Restores the camera to the factory default settings Restart Restart Restarts the camera Firmware Upgrade Upgrade Firmware Updates the camera s firmware see Chapter 6 Upgrading the Cisco WVC210 Internet Camera Firmware Configuration Save Use this option to save a configuration file containing all of the current camera management settings Browse Lo...

Page 51: ...n Resolution Select the desired video resolution setting The default resolution is set to 320x240 Video Quality Control Choose one of the following Fixed Bit Rate Select the desired fix bit rate The default bit rate is set to 256 Kbps Fix Quality Select the desired image quality The default image quality is set to Normal Max Frame Rate Select the desired maximum frame rate The default maximum fram...

Page 52: ...ther source for example a cell phone connection rtsp IP Address access_code Adjustments Power Line Frequency Select the power frequency 50Hz or 60Hz used in your region to improve the picture quality under fluorescent lighting Color Balance Select the desired option to match your environment to obtain a better image Options are auto indoor incandescent fluorescent white and yellow light outdoor or...

Page 53: ...en multiple cameras are installed Audio Video Audio Settings Audio is disabled by default Enable Audio Enable audio by checking the check box When audio is enabled an icon is displayed on the Home window and audio is picked up through the camera You can then use the icons to turn audio on and off Audio On Audio Off Audio Mode Settings Function Simplex Talk Only Enables the speaker jack Simplex Lis...

Page 54: ...aker Check the box to activate an optional external speaker When the speaker is enabled an icon is displayed on the Home window You can then use the icons to turn the speaker on and off Speaker On Speaker Off Compression Settings Description G 711 A Law A standard compression algorithm that uses 64 kbps of bandwidth and is primarily used in Europe G 711 u Law A standard compression algorithm that ...

Page 55: ...sed to send e mail Port Enter the port number for the mail server The default is 25 Authentication Check the box if your mail server requires authentication and enter the following options Account Name Enter the account name to be used on the e mail server Password Enter the password associated with the account name Test SMTP Server Sends a test e mail to verify the connection with the SMTP Mail s...

Page 56: ...il address to be shown in the From field when the e mail is received Subject Enter the desired text to be shown as the subject for the e mail when it is received The maximum field length is 48 characters NOTE The Cisco WVC210 camera does not support Secure Sockets Layer SSL protocols used by many e mail providers such as Gmail Therefore you will not be able to use Simple Mail Transport Protocol SM...

Page 57: ... Login Name Enter the login name associated with the specified primary FTP server Password Enter the password associated with the login name for the primary FTP server Enable Passive Mode Check the box to enable the passive mode feature Passive mode is a more secure form of data transfer The use of passive mode FTP ensures all data flow initiation comes from inside the network rather than from the...

Page 58: ...are Applications FTP WVC210 Wireless G PTZ Internet Video Camera With 2 Way Audio Administration Guide 52 8 Enable Passive Mode Check the box to enable the Passive mode feature File Path Name Enter the desired file path name on the secondary FTP server ...

Page 59: ...device is used for file transfer SMB CIFS Server Enter the server hostname or IP address of your NAS device SMB CIFS host server Login Name Enter your login name for the NAS device Password Enter your password for the NAS device Upload Path Enter the folder name to upload video to your NAS device SMB CIFS host server Maximum Size of Each File MB Enter the maximum upload size of each file to upload...

Page 60: ...is detected Enable SMB CIFS Alert If enabled connects to the SMB CIFS Server when motion is detected SMB CIFS Server Enter the server hostname or IP address of your NAS device SMB CIFS host server File Path Enter the folder name to upload video to your NAS device SMB CIFS host server Login Name Enter your login name for the NAS device Password Enter your password for the NAS device Checking either...

Page 61: ... are available Enable Motion Detection in all positions Disable Pan Tilt while Motion Detection is enabled Recommended Allow Motion Detection only in the set motion detection zone ignore zones outside of set area If you move the position of the camera by panning or tilting then motion detection is disabled Check the box to set the idle time for motion detection position One minute is the default S...

Page 62: ...provider If you do not have an account you can select a service provider and click Web Site Host Name Enter the host name Domain Name allocated to you by the DDNS Server provider Account Enter the login name for the DDNS account Password Enter the password for the DDNS account Check WAN IP Address Allows you to pick how often the device should check to see if the IP address has changed If the IP a...

Page 63: ... Sequence settings for the camera Set Preset Set Positions Set the desired position through adjusting the control panel Calibration Reset the calibration of Pan Tilt area Set Home Sets the desired Home position Current Position Name the current desired position and then click Add to add into the preset list You can add up to nine preset points Preset Position Use to delete a preset position Select...

Page 64: ...of Preset Positions the camera will go to the first position then move through the list of preset positions until it is finished The camera will stop at the last position in the list To create the Preset Sequence select the desired Preset Position in the left column and click Add Repeat until the desired sequence is complete Note that you can add the same Preset Position more than once this can be...

Page 65: ...ption of the camera as defined on the Basic Device Settings window Date Time Displays the current date time as configured on the camera Image Status MPEG 4 MJPEG Resolution Displays the image size of the video stream Image Quality Displays the image quality of the video stream Frame Rate Displays the frame rate of the video stream Network Status Network Type Displays the type of network the camera...

Page 66: ...SSID used by the camera Channel Displays the wireless channel used by the camera Security Indicates if wireless security is being used by the camera Signal Strength Shows the wireless signal strength Syslog Syslog Server Check this to enable the Syslog server and then enter the IP address of your Syslog server Log Displays the systems activities Click Clear Log to erase all the entries in the Syst...

Page 67: ...ings Configuring Instant Recording page 61 Defining Preset Locations for Auto Patrol page 62 Using Auto Patrol page 63 Configuring E Mail Alerts page 64 Configuring Motion Detection page 66 Configuring Port Forwarding page 67 Please note that Microsoft Internet Explorer IE is the official supported browser for the Cisco WVC210 Internet camera Configuring Instant Recording To configure instant reco...

Page 68: ...e and choose another location STEP 4 Click Stop Recording when you want to stop recording Defining Preset Locations for Auto Patrol To define preset positions for the camera patrol sequence follow these steps STEP 1 Access the setup options for your Cisco WVC210 Internet camera by clicking Setup STEP 2 Log in as required STEP 3 Go to the Pan Tilt window STEP 4 Use the PTZ Directional Movement arro...

Page 69: ...st position on the list To create the patrol sequence follow these steps STEP 1 Access the setup options for your Cisco WVC210 Internet camera by clicking Setup STEP 2 Log in as required STEP 3 Go to the Pan Tilt window STEP 4 Click a preset in the Rotational Sequence Window 1 9 STEP 5 Set a time for the camera to stay in that position options range from 5 60 seconds STEP 6 Click Add This position...

Page 70: ...ders such as Gmail Therefore you will not be able to use SMTP Mail servers like Gmail that require SSL encryption You can only use e mail providers that do not require SSL encryption Please contact your e mail provider if you are not sure whether your SMTP server uses SSL encryption To configure e mail alerts follow these steps STEP 1 Access the setup options for your Cisco WVC210 Internet camera ...

Page 71: ...TE If both the Primary and Secondary SMTP servers are configured e mail alerts are sent out only through the Primary Server If there is an e mail failure with the Primary Server then the camera attempts to route the e mail alert through the Secondary Server STEP 6 Enter a subject and fill in the Send To and Show From e mail addresses STEP 7 Click Save to save your settings ...

Page 72: ...net Explorer must be used to configure motion detection To set the motion detection area of the video image to be examined and adjust the sensitivity of detection follow these steps STEP 1 Access the setup options for your Cisco WVC210 Internet camera by clicking Setup STEP 2 Log in as required STEP 3 Go to the Applications Motion Detection window STEP 4 Under Event check Enable E mail Alert STEP ...

Page 73: ...n position If you would like enable motion detection in all positions select Enable Motion Detection In All Positions in the Applications Motion Detection Pan Tilt section Configuring Port Forwarding Port forwarding allows Internet access to multiple cameras that are located inside a private network For example you have two cameras behind a NAT router one is on alternate port 1024 and the second o...

Page 74: ... the Cisco WRVS4400N router STEP 6 In the Port Range Forwarding window configure the following a Enter the Application name such as Camera b Enter the Start and End port In this example 1028 is used and this should match the HTTP port configured on the camera in Step 2 on page 67 c Ensure that Protocol is set to Both TCP and UDP d Enter the IP address of the camera in the IP Address field e Check ...

Page 75: ...ay Audio Administration Guide 69 9 This example shows the Summary window of the Cisco WRVS4400N router Now you should be able to access your camera over the Internet by typing in the WAN IP address of your router a colon and the defined port number in the following format http router s WAN IP address port For example http 12 19 89 212 1028 ...

Page 76: ...e SSID Broadcast on your access point or wireless router STEP 3 Change the default user name and password for the administrator account from the Setup Users window STEP 4 Use the highest encryption algorithm possible Use WPA if it is available From the Setup Basic window scroll to Wireless settings Please note that this may reduce your network performance If using WEP change the WEP encryption key...

Page 77: ... connect to the camera Enter the Administrator ID and Password set on the User window The Username Password prompt indicates that the Administrator has restricted access to specified users Ask the Administrator for your Username and Password If this has not been set it should still be the default of admin admin Q I can t connect to the Wireless Network Camera using a Wireless connection You must p...

Page 78: ...use Simple Mail Transport Protocol SMTP Mail servers like Gmail that require SSL encryption Contact your e mail provider if you are not sure whether your SMTP server uses SSL encryption You must use a static IP address you can copy the DHCP Address but the DNS server must be that of the ISP and not of the router You can find this address in the router s status log for WAN IP Address Q When using t...

Page 79: ...d On Windows XP you must log on to the computer as a system administrator to install the UPnP components If using Windows Vista UPnP Is enabled by default However if it is not enabled turn off UAC User Access Control before following this procedure Follow these steps to enable UPnP user interface on your computer STEP 1 Go to Start click Control Panel and then click Add or Remove Programs STEP 2 I...

Page 80: ...endix TCP IP Before a computer can communicate with an access point or router TCP IP must be enabled TCP IP is a set of instructions or protocol all PCs follow to communicate over a network Your PCs will not be able to use networking without having TCP IP enabled Windows Help provides complete instructions on enabling TCP IP Shared Resources If you wish to share printers folders or files over your...

Page 81: ...1e Wireless QoS Ports Ethernet Antenna Microphone in Speaker Out Power Protocols TCP IP HTTP DHCP SMTP FTP NTP DNS UPnP RTP RTSP and DDNS Button One Reset Button Cabling UTP CAT 5 LEDs Power Activity Ethernet Wireless Sensor 1 4 in CMOS Focal Length 500mm Infinity Frame Rate Up to 30 fps Resolution 640 x 480 320 x 240 160 x 120 Illumination 1LUX F2 0 Field of View 60 degrees Auto Patrol 9 Definabl...

Page 82: ...ing Codecs MPEG 4 Simple Profile MJPEG Snapshot JPEG Image Position Flip and Mirror Image Settings Brightness and Contrast Motion Detection 4 detection areas with individual sensitivity thresholds triggers alerts Compression G 711 A law and U law Sampling Rate 8 KHz Dual Bit Rate 16 Kbps Image Settings Brightness and Contrast Monitor and Recording Software Monitoring and recording for up to 16 cam...

Page 83: ...sing the camera by name irrespective of the camera IP address Samba Client Used for recording files straight to a NAS without having to leave the PC running UPnP On by default Allows auto discovery of the camera by other UPnP devices Dimensions 1 26 in x 7 83 in x 6 89 in 32 mm x 199 mm x 175 mm Unit Weight 1 01 lb 46 kg Power 5DVC 2 0A Switching Power Supply Certifications Wi Fi FCC CE and UL Ope...

Page 84: ...com go surveillance Phone Support Contacts www cisco com en US support tsd_cisco_small_business_support_cent er_contacts html Camera Software Downloads http www cisco com en US products ps9944 tsd_products_support_series_home html Product Documentation Location Cisco Small Business Model WVC210 Wireless G PTZ Internet Video Camera with 2 Way Audio Quick Start Guide http www cisco com en US product...

Page 85: ...TZ Internet Video Camera with 2 Way Audio Administration Guide http www cisco com en US products ps9944 prod_maintenance_guides_list html Cisco Small Business Location Cisco Partner Central site for Small Business Partner Login Required www cisco com web partners sell smb Cisco Small Business Home www cisco com smb Marketplace www cisco com go marketplace ...

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