Cisco VG30D, User Manual

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Cisco VG30D Voice Gateway User Guide
OL-19276-01
Chapter 6 Conversions and Transparency
Configuring Cisco VG30D Voice Gateway Proxy Services
Set the Proxy Diversion Service as follows:
Set the Proxy Divert Address Filter to the required address digits against which to compare.
Operator Recall Timeout
Operator Recall Timeout applies to calls incoming to the DPNSS operator that have been transferred
to a phone in the Q931 network. It ensures that, if the wanted party does not answer in a predefined
period, the call gets returned to the operator. If, after speaking to the operator the caller wants to hold,
the operator may reconnect the caller to the wanted number with a single key press. Otherwise, the call
may get redirected to a different number
The Configuration/DPNSS Advanced page allows the user to set the Operator Recall Timeout to the
period to wait before returning the call to the operator.
Note
This configuration will not in itself enable Operator Redirection. This service only gets provided when
Proxy Diversion Service is enabled and the Operator Recall Timeout is not set to zero.
Service Spoofing
Further service spoofing may get enabled or disabled within the Cisco VG30D Voice Gateway. Service
spoofing covers the following areas:
•
Automatic acknowledgement of DPNSS Diversion Validation requests
•
Returning “last known” party number as update information to DPNSS if a call to or from a Q.931
phone is transferred within the DPNSS network. This information may be inaccurate because, unlike
QSIG, the Q.931 protocol does not have a Connected Party number notification.
To enable / disable service spoofing, open the Configuration/DPNSS Services window. To enable
Diversion Validation spoofing, check the Enable Service Spoofing box in the Virtual Calls column. To
enable the spoofing of the last known number, check the Enable Service Spoofing box in the Real Calls
column. Ensure the Enable Three Party Working box also is checked.
All The Cisco VG30D Voice Gateway will proxy all diversion requests regardless of
the diverted-to address
Exact The diverted-to digits must be an exact match on the filter digits.
Match The diverted-to digits must start with the filter digits
No Match The diverted-to digits must not match the filter digits
Disable Disables the Proxy Divert service within the Cisco VG30D Voice Gateway