Configuring Call Home
How to Configure Call Home
24
Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide
DETAILED STEPS
Sending Call Home Communications Manually
You can manually send several types of Call Home communications. To send Call Home
communications, complete the tasks in this section. This section contains the following subsections:
•
Sending a Call Home Test Message Manually, page 24
•
Sending Call Home Alert Group Messages Manually, page 24
•
Submitting Call Home Analysis and Report Requests, page 25
•
Sending the Output of a Command to Cisco or an E-Mail Address, page 27
t
Sending a Call Home Test Message Manually
You can use the
call-home test
command to send a user-defined Call Home test message.
SUMMARY STEPS
1.
call-home test
[
“
test-message
”
]
profile
name
DETAILED STEPS
Sending Call Home Alert Group Messages Manually
You can use the
call-home send
command to manually send a specific alert group message.
Note the following guidelines when manually sending a Call Home alert group message:
Command or Action
Purpose
Step 1
configure terminal
Example:
Router#
configure terminal
Enters global configuration mode.
Step 2
service
call-home
Example:
Router(config)#
service call-home
Enables the Call Home feature.
Step 3
no service
call-home
Example:
Router(config)#
no service call-home
Disables the Call Home feature.
Command or Action
Purpose
Step 1
call-home test
[
“
test-message
”
]
profile
name
Example:
Router#
call-home test profile profile1
Sends a test message to the specified destination profile.
The user-defined test message text is optional, but must be
enclosed in quotes (“ ”) if it contains spaces. If no
user-defined message is configured, a default message is
sent.