Cisco ASR1002 - ASR 1002 Router, Software Configuration Manual

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Configuring Call Home
How to Configure Call Home
22
Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide
DETAILED STEPS
Example
The following example shows the configuration of contact information:
Router#
configure terminal
Command or Action Purpose
Step 1
configure terminal
Example:
Router> configure terminal
Enters global configuration mode.
Step 2
call-home
Example:
Router(config)# call-home
Enters call home configuration mode.
Step 3
contact-email-addr email-address
Example:
Router(cfg-call-home)# contact-email-addr
username@example.com
Assigns the customer’s e-mail address. Enter up to 200
characters in e-mail address format with no spaces.
Step 4
phone- phone-number
Example:
Router(cfg-call-home)# phone-number
+1-222-333-4444
(Optional) Assigns the customer’s phone number.
Note The number must begin with a plus ( +) prefix, and
may contain only dashes (-) and numbers. Enter up
to 16 characters. If you include spaces, you must
enclose your entry within double quotation marks (“
”).
Step 5
street-address street-address
Example:
Router(cfg-call-home)# street-address “1234 Any
Street, Any city, Any state, 12345”
(Optional) Assigns the customer’s street address where
RMA equipment can be shipped. Enter up to 200 characters.
If you include spaces, you must enclose your entry within
double quotation marks (“ ”).
Step 6
customer-id text
Example:
Router(cfg-call-home)# customer-id Customer1234
(Optional) Identifies the customer ID. Enter up to 64
characters. If you include spaces, you must enclose your
entry within double quotation marks (“ ”).
Step 7
site-id text
Example:
Router(cfg-call-home)# site-id Site1ManhattanNY
(Optional) Identifies the customer site ID. Enter up to 200
characters. If you include spaces, you must enclose your
entry within double quotation marks (“ ”).
Step 8
contract-id text
Example:
Router(cfg-call-home)#
contract-id Company1234
(Optional) Identifies the customer’s contract ID for the
router. Enter up to 64 characters. If you include spaces, you
must enclose your entry within double quotation marks (“
”).