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78-16319-01
Depending on how your system administrator configured the Quality Reporting Tool for your phone,
you can use the
QRT
softkey in one of two ways:
If you want to...
Then...
Quickly report an
audio problem with a
current call
While on a call, press
more >
QRT
.
Your phone system will collect and log audio data for the current call and
route this information to your system administrator.
Report a problem with
your phone calls
Press
more >
QRT.
Select the problem you want to report from the list of
problem categories. Some problem categories include a reason code you
can select to provide more details about the problem.
Your phone system will route this information to your system
administrator so he/she can diagnose the problem.
