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Introduction

This manual is intended for professional UV installers. Read, follow, and save these instructions.

Model names

CounterAct consists of the following models:

CounterAct CA20-AC

CounterAct CA20-AU

CounterAct CA20-D

Product documentation

For installation, setup, and user information, see the product documentation available on the Christie

website. Read all instructions before using this product.

1. Access the documentation from the Christie website:

Go to this URL: https://bit.ly/3nuRiMG or
https://www.christiedigital.com/products/uvc-disinfection/counteract/.

Scan the QR code using a QR code reader app on a smartphone or tablet.

2. On the product page, select the model and switch to the Downloads tab.

Related documentation

Additional information on this product is available in the following documents.

With the exception of lamp replacements, this product is not serviceable in the field and must be sent
back to Christie if servicing is required.

CounterAct Product Safety Guide (P/N: 020-103455-XX)

CounterAct User Guide (P/N: 020-103457-XX)

 

CounterAct Installation and Setup Guide

6

020-103456-02 Rev. 1 (12-2021)

Copyright 

©

 2021 Christie Digital Systems USA, Inc. All rights reserved.

Summary of Contents for CA20-AC

Page 1: ...Installation and Setup Guide 020 103456 02 CounterAct ...

Page 2: ...third party software programs To the extent any license for third party software programs requires an offer to provide source code for those third party software programs this Agreement constitutes such an offer You may request more information or a copy of such source code by contacting Christie at open source christiedigital com In conjunction with such request provide the Christie Product Numbe...

Page 3: ...THE SOFTWARE Some jurisdictions do not allow exclusions or limitations of certain conditions or warranties Only those exclusions or limitations that are lawful in Licensee s jurisdiction will apply to Licensee and in such instances Christie s liability will be limited only to the maximum extent permitted by law Termination 11 Christie may terminate this Agreement at any time and for any reason Chr...

Page 4: ...et recommendations for CounterAct Configure 16 Getting to know your device 16 Product components 16 Inserting the disinfecting module in the receiver box 17 Removing the disinfecting module from the receiver box 18 Workflow Installing and setting up CounterAct 20 Planning the layout and power of the site 21 Planning the installation height 21 Setting the lamp mode 22 Installing CounterAct Configur...

Page 5: ...Setting up fixtures in CounterAct Configure 40 Creating a room 40 Adding fixtures to a room 40 Registering CounterAct 42 Creating a schedule 43 Verifying the optical power output 43 Maintenance and service 45 Replacing the lamps 45 Replacing a fixture 48 Regulatory 50 Safety 50 Electro magnetic compatibility 50 Emissions 50 Immunity 50 Environmental 50 Radio frequency RF wireless communication 51 ...

Page 6: ...MG or https www christiedigital com products uvc disinfection counteract Scan the QR code using a QR code reader app on a smartphone or tablet 2 On the product page select the model and switch to the Downloads tab Related documentation Additional information on this product is available in the following documents With the exception of lamp replacements this product is not serviceable in the field ...

Page 7: ...rotection Agency EPA regulates pesticide devices under the Federal Insecticide Fungicide and Rodenticide Act FIFRA EPA Establishment Numbers are noted on the label Any references to disinfection and disinfecting are referring generally to the reduction of pathogenic bioburden and are not intended to refer to any specific definition of the term as may be used for other purposes by the U S Food and ...

Page 8: ...for selecting appropriate ceiling and wall finishes as UV and optical radiation can be reflected by surrounding surfaces such as ceilings and walls and reflective properties of surfaces can vary widely Mount the product in locations and at heights not readily subjected to tampering by unauthorized personnel Do not install this product in a dwelling Notice If not avoided the following could result ...

Page 9: ...D Use caution when servicing the lamp to avoid the risk of personal injury Caution If not avoided the following could result in minor or moderate injury Always connect the ground or earth first to reduce shock hazard This Christie product must be serviced by Christie qualified technicians Low power radio frequency warnings The following warnings refers to radio communication operated according to ...

Page 10: ... in death or serious injury Electric shock hazard To avoid personal injury disconnect all power sources before performing maintenance or service Electrocution hazard To avoid personal injury always disconnect all power sources before performing maintenance or service procedures Harmful ozone hazard To avoid personal injury follow installation and operating instructions UV C hazard To avoid eye or ...

Page 11: ...th competent technical directions to prevent the user s eyes and bare skin from exposure to harmful UV or optical radiation Requirements for safe installation and operation of the product are the following Single lamp mode 6 7 m 22 feet to 8 5 m 28 feet above the floor Dual lamp mode 8 5 m 28 feet or greater above the floor Suitable for operation in ambient temperatures not exceeding 40 C 104 F Su...

Page 12: ...ey features Understand the important features of CounterAct Ushio Care222 B1 lamp module BLE Mesh communication technology Android control application Central power coupler for easy servicing Three finger hold design for single handed service Flexible power input options LED status indicator Technical support Technical support for Christie Cinema products is available at Support cinema christiedig...

Page 13: ...hristiedigital com Christie Professional Services 1 800 550 3061 or NOC christiedigital com Introduction CounterAct Installation and Setup Guide 13 020 103456 02 Rev 1 12 2021 Copyright 2021 Christie Digital Systems USA Inc All rights reserved ...

Page 14: ...t Ambient temperature 10 to 60 C 14 to 140 F Ambient humidity 10 to 90 relative humidity Power requirements Learn the power requirements for CounterAct Parameter Requirement AC input UL version Rated voltage Input 1 120 VAC single phase Input 2 100 120 VAC single phase Frequency Input 1 60Hz Input 2 50 60 Hz Rated current Input 1 0 5 A maximum Input 2 0 5 A maximum Maximum power draw Input 1 45 W ...

Page 15: ... 1 2 inch flexible metal conduit and fitting or cable gland Safe access to the ceiling is required Optional accessories The following accessories are available for the CounterAct Receiver box with IEC plug black P N 174 102104 XX The IEC receiver box assists with setup prior to installing the unit in the ceiling bench top testings and troubleshooting Use only the attachments and or accessories rec...

Page 16: ...l power and a quick mounting interface to the disinfecting module B LED status indicator Indicates the status of the fixture on page 39 C Disinfecting module Contains the ultraviolet lamps modules D Locking pin access Secures the disinfecting module to the receiver box E Ultraviolet lamp module Emits far UVC 222nm light to reduce pathogens F Locking unlocking indicator Indicates the locking and un...

Page 17: ...nger hold holes Provides hand holds to mount the disinfecting module to the receiver box Inserting the disinfecting module in the receiver box Insert the disinfecting module in the receiver box and lock the fixture in position 1 Place the disinfecting module in the receiver box by aligning the slots on the side of the receiver box and the disinfecting module 2 Hold the disinfecting module and turn...

Page 18: ...remove it Removing the disinfecting module from the receiver box Remove the disinfecting module from the receiver box to replace lamps 1 Disable power to the system 2 Insert the magnetic driver in the locking hole and turn the locking pin counterclockwise to release it Installation and setup CounterAct Installation and Setup Guide 18 020 103456 02 Rev 1 12 2021 Copyright 2021 Christie Digital Syst...

Page 19: ...eiver box 4 Remove the disinfecting module from the receiver box by pulling the module straight down assuming the receiver box is mounted flush with the ceiling Installation and setup CounterAct Installation and Setup Guide 19 020 103456 02 Rev 1 12 2021 Copyright 2021 Christie Digital Systems USA Inc All rights reserved ...

Page 20: ...re at ground level on page 40 prior to physically mounting the fixture in the ceiling Adding one fixture at a time avoids confusion between fixtures After mounting in the ceiling Configure each fixture after physically mounting the receiver boxes and modules in the ceiling later in step 8c 5 Ensure the power is turned off at the source breaker 6 Install the CounterAct receiver boxes a Connect to p...

Page 21: ...work Christie strongly recommends planning out the site before arriving at the site for installation 1 Select the appropriate ceiling and wall finishes UV and optical radiation can be reflected by surrounding surfaces such as ceilings and walls As the reflective properties of surfaces can vary widely follow the manufacturer s recommendations for selecting appropriate ceiling and wall finishes 2 Ma...

Page 22: ...cting and intelligently equalizes the operating hours for the two lamp modules CounterAct must be installed in a ceiling with a minimum height of 6 7 m 22 feet to 8 5 m 28 feet The estimated time between lamp change activities is double when operating in single lamp mode in comparison to dual lamp mode Dual lamp mode Runs both lamps when disinfecting CounterAct must be installed in a ceiling with ...

Page 23: ...tp christiedigital com uv app or 2 Download the CounterAct Configure application to the tablet The download file is a zip file containing the apk file Android install file bin file MCU firmware and gbl file Bluetooth module 3 Unzip the download file onto the tablet 4 Navigate to the location on the tablet where extracted files are stored 5 Run the apk file to install the application If you have no...

Page 24: ...odes and regulations install either a cable gland or metal conduit fitting The fixture comes with a pre installed cable gland and cable If connecting the device to a conduit remove the cable gland and pre installed power cable and directly wire the AC power to the terminal block CounterAct requires a permanent AC connection to operate The following illustrates the wiring connections required for A...

Page 25: ...er terminal block 4 For the UL version remove the pre installed power cable if necessary For the CE version no pre installed power cable is supplied 5 Install either the cable gland or the metal conduit fitting as per the appropriate country s regulations Cable gland Cable outer diameter must be greater than 6 mm 0 23 inches and less than 12 mm 0 47 inches Metal conduit fitting 12 7 mm 1 2 inch fl...

Page 26: ...e metal casing must be taken off for pendant and ceiling surface mounting 1 Remove the disinfecting module from the receiver box 2 Loosen the four captive screws Installation and setup CounterAct Installation and Setup Guide 26 020 103456 02 Rev 1 12 2021 Copyright 2021 Christie Digital Systems USA Inc All rights reserved ...

Page 27: ...s Recessed with block 174 107109 XX Mounting plate included with the product to mount to third party provided Erico hangers or equivalent mounting rails Rotation 180 around vertical axis Static load 6 kg 13 2 lbs Pendant with a swing bracket 174 105107 XX Optional mounting option available for purchase from a Christie equipment provider Inclination 30 Rotation 180 around the vertical axis Static l...

Page 28: ...rque Nm Torque in lbs M3 0 51 4 4 6 32 0 80 7 0 M4 1 18 10 8 32 1 50 13 M5 2 38 21 10 24 2 14 19 20 5 08 45 Mounting receiver boxes on the ceiling surface Surface mounting works with mounting bracket P N 174 106108 XX or an equivalent mounting fixture Surface mounting can be completed with existing 101 6 mm 4 inches junction box and hanger The hanger and junction box must have minimum load capabil...

Page 29: ... 6 Using two screws mount the crossbar and cover plate on the junction box 7 Adjust the orientation in range of 90 as required 8 Remove the metal casing from the receiver box before installing it on page 26 9 Lift up the receiver box close to the crossbar and position it with the center hole Installation and setup CounterAct Installation and Setup Guide 29 020 103456 02 Rev 1 12 2021 Copyright 202...

Page 30: ...tion Quantity A Second dowel slot B First dowel slot C Second dowel hole D First dowel hole E M4 captive screws 4 11 Holding the receiver box tighten the four captive screws in the receiver box Installation and setup CounterAct Installation and Setup Guide 30 020 103456 02 Rev 1 12 2021 Copyright 2021 Christie Digital Systems USA Inc All rights reserved ...

Page 31: ... not avoided the following could result in death or serious injury Ensure load wires and anchoring comply to local building regulations and codes Ensure load wires are connected between the receiver box mounting structure and the load bearing surface higher than the tile according to local building regulations and codes The following Erico commercial hangers are compatible with CounterAct and must...

Page 32: ...nches C in image below in diameter 4 Install the ceiling tile you cut the hole in from step 3 5 Using two M4 screws attach the rotation plate to the top of the receiver box 6 Loosen the two screws by several turns approximately five turns to allow the plate to be rotated smoothly Installation and setup CounterAct Installation and Setup Guide 32 020 103456 02 Rev 1 12 2021 Copyright 2021 Christie D...

Page 33: ...e assembly adapter and the two Erico hangers to the rigid roof construction ensuring the load wires are not taut 10 Insert the four clips of the hanger onto the beam 11 Loosen the three M3 screws A and adjust the rotational orientation if necessary The default Y axis of product orients along the main beam of grid when the two Δ marks are aligned Ensure you tighten the three screws when done ID Des...

Page 34: ...ling grid not above it ID Description A Flange of metal housing B Ceiling C Plastic D Ceiling side E Rom side 15 Rotate the receiver box in a clockwise directions until it reaches the end of the two short slots Installation and setup CounterAct Installation and Setup Guide 34 020 103456 02 Rev 1 12 2021 Copyright 2021 Christie Digital Systems USA Inc All rights reserved ...

Page 35: ...r cable is supplied 19 Install the disinfecting module in the receiver box on page 17 20 Install the ceiling tiles removed in step 2 21 Repeat steps 1 to 20 for each receiver box Mounting receiver boxes with the pendant option Pendant mounting works with swing bracket P N 174 105107 XX or an equivalent mounting fixture This is an optional mounting option available for purchase from a Christie equi...

Page 36: ...ing it on page 26 4 Install two M4 screws A in the image below on the top of the receiver box before hanging the receiver box on the mounting bracket Do not fully tighten the two screws Changing the position of the two screws and insert nuts to another location can provide an additional 90 orientation adjustment range around Z axis 5 Place the receiver box onto the bottom bracket 6 Tighten the two...

Page 37: ... 6 are aligned the X axis of the receiver box orients along the main beam of the grid 8 Hang the support clip on the main beam 9 Confirm the location 10 Install two self drilling screws A in the image below from the side through the 4 5 mm 0 18 inches diameter hole Installation and setup CounterAct Installation and Setup Guide 37 020 103456 02 Rev 1 12 2021 Copyright 2021 Christie Digital Systems ...

Page 38: ...p of the receiver box and the holes on the bottom bracket A in the image in step 13 13 Align the holes on the bottom bracket with the holes on the support clip and insert the four M4 tamper proof screws B in the image below leaving them loosely fastened ID Description Quantity A Hole for safety cable 2 B M4 Tamper proof torx screw 4 C Bottom bracket 1 D Receiver box 1 Installation and setup Counte...

Page 39: ...d with a controller or configured 2 To power off CounterAct make sure the lamps are turned off and then disconnect power at the circuit breaker Make sure to power off CounterAct by turning off the breaker before performing any maintenance or moving within 1 m 3 3 feet of the device Not turning off the lamp before disconnecting power to the fixture may result in lamp failture LED status indicators ...

Page 40: ...ication to add the installed fixtures create a room and add the fixtures to the room Each time CounterAct Configure connects to a room it confirms all the fixtures are registered As data stored on the fixture indicates if it is registered no internet connection is required If not all the fixtures are registered CounterAct Configure tries to register the unregistered fixtures If no internet connect...

Page 41: ... the fixture in the room for ease of identification If the adding fixture process is interrupted such as closing CounterAct Configure or a crash CounterAct resets the Bluetooth module after 180 seconds if the pairing process is not completed within the 180 seconds Wait and do the pairing again 9 To return to the Add fixture screen select the back arrow 10 Repeat steps 4 and 9 until all fixtures ar...

Page 42: ...e room with unregistered fixtures at the Unregistered Fixtures Detected dialog select OK If this is the first time registering fixtures in CounterAct Configure you must provide contact information 2 At the prompt select OK 3 In the Register screen enter the contact information for the site Select each field and enter the data To move between fields select the Next key on the virtual keyboard where...

Page 43: ...Start time 4 In the Select time dialog scroll through the times to select the new start time 5 Select OK 6 To define an end time repeat steps 4 to 6 7 Enable or disable Stealth mode when disinfecting 8 Select the room to apply the schedule to 9 Select Save Verifying the optical power output Before operating CounterAct with people other than trained operators in the room ensure you validate the ins...

Page 44: ...e fixture measurements add additional forms 4 Provide a copy of the System and Design Installation Verification Checklist P N 020 103558 XX to the client and retain a copy for your records Installation and setup CounterAct Installation and Setup Guide 44 020 103456 02 Rev 1 12 2021 Copyright 2021 Christie Digital Systems USA Inc All rights reserved ...

Page 45: ...Do not touch the lamp module during operation HOT SURFACE HAZARD Allow lamp sufficient time to cool before handling SHOCK HAZARD Always turn off power before performing lamp module maintenance FIRE HAZARD Keep all flammable items such as paper or cloth away from the lamp module Use protective eye wear and gloves when handling the lamp module Do not drop hit use force or scratch the lamp module Do ...

Page 46: ... Remove the assembly from the bottom cover 6 Remove the two M3 screws holding the lamp assembly in place Maintenance and service CounterAct Installation and Setup Guide 46 020 103456 02 Rev 1 12 2021 Copyright 2021 Christie Digital Systems USA Inc All rights reserved ...

Page 47: ...ll the new lamp P N 174 006107 XX a Connect the LED harness b Install the two screws removed in step 9 to connect the lamp harness to the inverter c Position the new lamp in place on the disinfecting module d Secure the lamp using the two screws removed in step 6 Maintenance and service CounterAct Installation and Setup Guide 47 020 103456 02 Rev 1 12 2021 Copyright 2021 Christie Digital Systems U...

Page 48: ...elect Reset life d From the Reset life dialog select the lamp you want to reset The fixture life is reset 16 Ensure you dispose of lamps according to local regulations Replacing a fixture Follow these steps to replace a fixture 1 Remove the malfunctioning fixture on page 18 from the receiver box 2 Install the replacement fixture on page 17 in the receiver box 3 Open CounterAct Configure 4 Select t...

Page 49: ...fixture is displayed in the Available fixtures list on the right side pane 9 To add the fixture to the room tap the name of the fixture 10 Select the back arrow to return to the room view 11 If using schedules in the room select Activate Schedule 12 Verify you see a clock symbol on all the fixtures in the room Maintenance and service CounterAct Installation and Setup Guide 49 020 103456 02 Rev 1 1...

Page 50: ... 3 3 Limitations of Voltage Changes Voltage Fluctuations and Flicker Immunity EN 61547 Immunity Equipment for general lighting purpose Environmental EU Directive 2011 65 EU on the restriction of the uses of certain hazardous substances RoHS in electrical and electronic equipment and the applicable official amendment s EU Directive 2012 19 EU on waste and electrical and electronic equipment WEEE an...

Page 51: ... official amendment s China packaging recycling mark standard GB18455 2001 Radio frequency RF wireless communication EN 300 328 V2 2 2 2019 07 EN 301 489 1 V2 2 3 2019 11 EN 301 489 17 V3 2 4 2020 09 Regulatory CounterAct Installation and Setup Guide 51 020 103456 02 Rev 1 12 2021 Copyright 2021 Christie Digital Systems USA Inc All rights reserved ...

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