Warranty
ONEAC Sinergy SE II Series UPS User Manual
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Warranty
ONEAC products are warranted to be free from defects in materials and workmanship for two years. This
warranty is limited to repairing or replacing, at ONEAC’s option, any defective component, circuit board,
or module contained within the product only when it is returned with an ONEAC Return Material
Authorization (RMA) number to ONEAC or to an ONEAC-designated repair facility. In all cases, the
customer is responsible for shipping charges to and from ONEAC or the ONEAC-designated repair
facility.
Batteries
Certain modules or peripherals included with the product, but not manufactured by ONEAC, including
but not limited to batteries or battery enclosures, are warranted for two years or the extent of the
manufacturer’s warranty, whichever is longer.
Limitations of
Warranty
This limited warranty does not cover any losses or damage resulting from shipment to or from the
customer, or from improper installation, inappropriate environment, abuse, modifications, adjustments,
or unauthorized repair.
For full details of the warranty, see ONEAC Warranty, Policy and Procedures (part number 955-053).
Exclusive Remedies
Except as set forth herein and except as to title, there are no warranties, express or implied, or any
affirmations of fact or promises by ONEAC for the products, their merchantability, or fitness for any
particular purpose. In no event shall ONEAC be liable for lost profits, goodwill or any other special or
consequential damages.
Return Procedure
To return a UPS, contact ONEAC Technical Support (page 1) for a Return Material Authorization (RMA)
number. This number must be marked on the shipping carton and packing slip of the unit returned. The
customer is responsible for repair charges for damages incurred in shipment that result from inadequate
or improper packing of the product.
