CheckVideo Gateway Installation Manual Download Page 2

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CheckVideo® products allow for cloud-based, intelligent vide surveillance

and alarm verification in virtually any indoor, outdoor or remote location.

They enhance security and improve business operations with real-time event

detection, sending alerts to emails, smartphones or a monitoring service for

immediate response. The CheckVideo Gateway for Mobile Broadband Networks

is a device that applies video intelligence to video from cameras and sends alerts

over the Sprint 3G mobile network.
This guide covers installation, registration, and configuration of the CheckVideo

Gateway (referred to as a “CheckVideo device” in the CheckVideo Portal). Once

you complete the process, you will have an active system tailored to your specific

needs.

For more information on using CheckVideo, please refer to the CheckVideo

Online Help. After registering your CheckVideo Gateway you can view the Online

Help by signing in at

portal.checkvideo.net

, then going to the Support tab.

Welcome

page 1

CheckVideo Gateway for Mobile Broadband Networks Installation Guide

Table of Contents

Page

Step 1

Review Requirements

Step 2

Camera Placement

Step 3

Setting Up the Gateway for Mobiel Broadband Networks

Step 4

3G Signal Strength Verification

Step 5

Account Registration

Step 5-1

Step 5-2

Define Notification Methods for Primary User

Step 5-3

Define Billing Preferences (Professional Service)

Step 5-4

Review License Agreement (Professional Service)

Step 6

Add CheckVideo Gateway

Step 6-1

Configure Live Video for Remote Viewing

Step 6-2

Update Firmware (if necessary)

Step 7

Configure the CheckVideo Device

Step 7-1

Select Camera

Step 7-2

Configure Events (Zone Setup)

Step 7-3

Configure Events (Schedule Configuration)

Step 7-4

Define Notification Methods by Camera (optional)

About the Dashboard

Helpful Hints

Appendix: Adding Additional Storage for DVR Recording

Summary of Contents for Gateway

Page 1: ...CheckVideo Gateway for Mobile Broadband Networks Installation Guide ...

Page 2: ...Gateway you can view the Online Help by signing in at portal checkvideo net then going to the Support tab Welcome page 1 CheckVideo Gateway for Mobile Broadband Networks Installation Guide Table of Contents Page Step 1 Review Requirements 2 Step 2 Camera Placement 3 Step 3 Setting Up the Gateway for Mobiel Broadband Networks 4 Step 4 3G Signal Strength Verification 5 Step 5 Account Registration 6 ...

Page 3: ...rint 3G Network Access Signal strength greater than 84 to 86 dBm e g 85 dBm 50 dBm etc is required to receive firmware updates and stream live video Up to four fixed analog NTSC PAL cameras Computer with Microsoft Internet Explorer or Mozilla Firefox required for initial registration and configuration Optional Monitor for viewing Received Signal Strength during setup This can be a TV connected to ...

Page 4: ...amera view should appear upright In other words the camera should not be rotated clockwise or counter clockwise SECURE MOUNT ING The camera should be securely mounted ADEQUATE EVEN LIGHTING Lighting should be constant and sufficient to read a newspaper in the camera view where people or vehicles appear PHYSICAL OBSTRUCTIONS Physical obstructions or sources of constant motion e g mov ing doors flag...

Page 5: ...through an external storage device attached to a USB hub See the Appendix for more information 4 Connect each camera s video cable to a camera port on the back of the Gateway 5 Plug in the power to the Franklin Module 12V 1A IMPORTANT Do not use the Gateway s power supply which is larger to power up the Franklin module Doing so may seriously damage the module 6 Plug in the power to the Gateway 9V ...

Page 6: ...e antennas are extended outward from the Module Remove any obstructions immediately around the antenna You can use a Sprint 3G mobile device to assess relative signal strength within your facility However any signal strength displayed on a mobile device won t necessarily be valid for what the CheckVideo Gateway would receive at that spot When necessary move the Gateway to an area with an adequate ...

Page 7: ... have an existing CheckVideo account and need to register additional CheckVideo devices sign in and click on Devices Add a Device See Step 6 on page 11 for information on adding devices If you are new to CheckVideo and your CheckVideo device will be monitored by a central station please contact the central station for a CheckVideo username and password on their existing account If you are new to C...

Page 8: ...phanumeric password between 6 and 12 characters long After initial registration you can update your password at any time via your User Profile page Time Zone Select the time zone you prefer as the default time zone for all CheckVideo devices registered to this account All event configuration options and event notifications are displayed according to the time zone you select Challenge Questions Sel...

Page 9: ...ed still image means the message includes an attached graphic file with a snapshot of the event in progress Text with attached video clip means a message with an attached ten second video clip You will also need to choose the maximum acceptable video resolution for the device viewing the video clip Once you have defined an email address and associated it with a Notification Format click the Test b...

Page 10: ...to third party monitoring companies The Central service level allows for integration with alarm panels Central service is for CheckVideo integration with central station automation software Real time video alarms are sent directly to the central station interface for assessment and response Upon the registration of your first CheckVideo device you will receive two months of Professional service at...

Page 11: ...services End User Agreement Mark this option to use the CheckVideo hardware and or software services Mark that you have read and agree to all terms and conditions Figure 19 Click the Yes I Agree button Figure 20 Proceed to Step 6 to add your CheckVideo device Step 5 4 Review License Agreement Professional Service only Figure 18 CheckVideo License Agreement Figure 19 Check this box to agree to the ...

Page 12: ...21 Note The name of the physical location for a CheckVideo device is recommended e g Office Camera You can change this name later Click the Test Device button If the test is successful you will receive a Congratulations message Figure 22 The CheckVideo Gateway lights should stop blinking and the power light should remain green confirming that communication between the CheckVideo Gateway and CheckV...

Page 13: ...mote users using the CheckVideo portal enter any value between 9000 and 65535 in the Device Port Number field In the example in Figure 23 the port assignment is 27129 Click the Save button Note If your system includes more than one device select each device from the System Map to assign a port number to the device Note When operating over the 3G network you don t need to set up port fowarding to e...

Page 14: ...vice click the device name CheckVideo verifies the device firmware is up to date This process may take a few moments Once complete you will see a confirmation message Figure 24 Click the Update button to start the firmware upgrade Note For the device firmware update to be successful it is important that the Gateway is receiving an adequate signal see page 5 Figure 24 Device Update page Device stat...

Page 15: ...splay your device name Note If you wish to change the name of the device enter the new name in the Update Device field and click the Update Now link The page should automatically display the next section If not click the Select my Camera button when you are ready to proceed to the next step Figure 26 Step 7 Configure the CheckVideo Device page 14 CheckVideo Gateway for Mobile Broadband Networks In...

Page 16: ...image does not appear click the Refresh Image button In some instances it can take up to two minutes for a new image to appear Once you obtain a field of view use this image as a reference to readjust the camera to a more desirable view if necessary Refer to the CheckVideo Camera Placement Guide for guidelines on positioning your camera Note If you move or reposition a camera you must use the Refr...

Page 17: ... a particular camera view As a rule you should not adjust these settings unless you ve begun using the product and need to improve the system performance for a particular camera Refer to the CheckVideo Online Help for detailed instructions on how to make Advanced Configuration changes Click the Configure Events button Figure 29 to continue Step 7 1 Select Camera continued Figure 28 Configure Devic...

Page 18: ...t to be detected and should not cover any area where you do not wish to detect activity In the example in Figure 31 the zone covers the entrance of an office suite The glass door leading into the zone is excluded to avoid detection of reflections from the glass or objects on the other side of the door To delete a point after you ve placed it click it To move a point after you ve placed it click an...

Page 19: ...e notified on Sunday if a person has been in the zone for at least 2 seconds Once the event is scheduled click the Add Event button The event appears in a table below the wizard Figure 33 You can schedule additional events as needed Click the Select User Notification Method button to proceed to the next step Figure 34 Note If you have multiple cameras that share the same event schedule you can eas...

Page 20: ...at of this metadata conforms to one of five conventions which you select from the Central Station Type drop down menu Bold Manitou Cernium Micro Key MKMS SIMS SIMS II and SIMS III SureView Immix You must complete all fields to be able to successfully transmit alerts to the central station These settings must be obtained from your central station partner Please contact them for more information If ...

Page 21: ...o Gateway to trigger an external sensor when a behavior event occurs For this to work you must use an 8 pin Phoenix connector to integrate sensor wires to the Digital Output contacts on the CheckVideo Gateway Figure 38 The Advanced Analytics setting controls whether the system will apply standard analytical pre filtering to events that are sent to output contacts This pre filtering is helpful in i...

Page 22: ...lays the names of every CheckVideo device and associated camera in your CheckVideo system PLAY Button Lets you view live video from any camera in your CheckVideo system 3 Video Viewer Displays live or recorded video When video is played the Video Viewer displays DVR options for accessing a specific timeframe in the video Last Ten Events Table Lists the 10 most recent events including system events...

Page 23: ...hen setting up cameras outdoors pay attention to where the sun moves during the day and make sure that it doesn t point directly into the camera Similarly try to avoid large changes in light or shadow within the same scene Obscured views You ll want to ensure your cameras are installed so there s a clear field of view of the area you wish to monitor CheckVideo is unable to see through walls heavy ...

Page 24: ...GB of onboard storage should be sufficient But if you want to have several weeks or months worth of video you can instead use up to 1 TB of external storage The storage device must have at least 500 MB available and is not over 1 TB in size Note that if your storage device has a FAT32 or other non EXT3 format it will be automatically reformatted to EXT3 and all stored data on that device will be l...

Page 25: ...r up the USB hub 6 Connect the Franklin Module to the USB hub 7 Power up the Franklin Module 8 Power up the CheckVideo Gateway Figure 40 DVR light DVR On Off button and USB port positions on CheckVideo Gateway page 24 CheckVideo Gateway for Mobile Broadband Networks Installation Guide USB port Figure 41 USB hub connections to Franklin to external storage device USB hub to hub power to Gateway Note...

Page 26: ...IMS ANY AND ALL OTHER PROMISES REPRESENTATIONS AND WARRANTIES WHETHER EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE MERCHANTABILITY NON INFRINGEMENT OR SYSTEM INTEGRATION NO WARRANTY IS MADE BY CERNIUM ON THE BASIS OF TRADE USAGE COURSE OF DEALING OR COURSE OF TRADE CERNIUM DOES NOT WARRANT THAT CHECKVIDEO THIS INSTALLATION GUIDE OR TH...

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