Chamberlain HDSW24UL Installation Manual Download

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Summary of Contents for HDSW24UL

Page 1: ... not intended for use on pedestrian passage gates This model is intended for use in Class I II III and IV vehicular swing gate applications Visit LiftMaster com to locate a professional installing dealer in your area This gate operator is compatible with myQ and Security 2 0 accessories Access installation and technical support guides or register this product Send it in by texting the photo to 714...

Page 2: ...ansion and Relay Boards Overview 37 Auxiliary Relays 38 Wiring Accessories to the Expansion Board 39 MAINTENANCE 40 Important Safety Instructions 40 Maintenance Chart 41 Batteries 41 TROUBLESHOOTING 42 Diagnostic Codes 42 Control Board LEDs 43 Troubleshooting Chart 44 SOLAR PANELS 47 Step 8 Solar Panel s 47 REPAIR PARTS 51 ACCESSORIES 52 WARRANTY 54 APPENDIX 55 SAMS Wiring with Relays Not Energize...

Page 3: ...T MONITORED ENTRAPMENT PROTECTION DEVICE An entrapment protection device is independent if it is a different type photoelectric sensors edge device inherent protection device from the other devices in the same entrapment zone Use the Site Planning Safety Checklist in the appendix to identify entrapment zones found in your installation Requirements A minimum of two independent monitored entrapment ...

Page 4: ...ver under around or through the gate to operate the controls Outdoor or easily accessible controls shall have a security feature to prevent unauthorized use Exception Emergency access controls only accessible by authorized personnel e g fire police may be placed at any location in the line of sight of the gate 9 For a gate operator utilizing a Stop and or Reset button it must be located in the lin...

Page 5: ...cian that includes a routine re testing of the entire system including the entrapment protection devices and explain the need for the owners to insure that this testing is performed monthly Role of End Users Home Owners Contact a trained gate systems technician to maintain and repair the gate system End users should never attempt to repair the gate system Retain and utilize the installation manual...

Page 6: ...contact with a moving vehicular access gate A pedestrian gate shall not be incorporated into an automated vehicular gate panel 2 Specific Applications 2 1 Any non automated gate that is to be automated shall be upgraded to conform to the provisions of ASTM F2200 2 2 This specification shall not apply to gates generally used for pedestrian access and to vehicular gates not to be automated 2 3 When ...

Page 7: ...acket and hardware bag LiftMaster Monitored Retro Reflective Photoelectric Sensor Model LMRRUL Key 2 Battery 12 Vdc 7AH 2 Cover Standard Arm Assembly Operator MONITORED ENTRAPMENT PROTECTION DEVICE Warning Signs 2 Installation Manual INTRODUCTION ...

Page 8: ...lowing maximum gate weight length 14 ft 4 500 lbs 16 ft 3 750 lbs 18 ft 3 250 lbs 20 ft 2 750 lbs 22 ft 2 500 lbs 90 Degree Travel Time 13 36 seconds NOTE Travel time will vary based on arm configuration and speed control settings Maximum Travel Range 115 degrees NOTE Travel range will very based on arm configuration Maximum Daily Cycle Rate Continuous Maximum Duty Cycle Continuous Operating Tempe...

Page 9: ...conditions encountered in your gate application Install a warning sign two provided on the inside and outside of the property where easily visible Entrapment Danger Inside Property Warning Signs Additional Accessories The vehicle loops allow the gate to stay open when vehicles are obstructing the gate path Suggested for vehicles 14 feet 4 27 m or longer Vehicle loops are not required but are recom...

Page 10: ...10 Types of Installations Standard Installation The illustration is an example of a standard installation Inside Property INSTALLATION ...

Page 11: ...e illustration below shows the recommended dimensions for a standard installation using the standard arm provided with the operator If these dimensions are not applicable for your installation refer to the charts on the following page for alternate dimensions Standard Installation Refer to the illustration to determine the measurements and location of the concrete pad NOTE There should only be a m...

Page 12: ...m 37 3 94 6 cm 30 76 2 cm 37 94 cm 11 27 9 cm 3 7 6 cm 45 114 3 cm Heavy Gate Slow 2 46 116 8 cm 35 5 90 2 cm 29 5 74 9 cm 35 90 2 cm 11 27 9 cm 3 7 6 cm 45 114 3 cm 3 46 8 118 8 cm 37 94 cm 31 5 80 cm 40 101 6 cm 11 27 9 cm 3 7 6 cm 41 104 1 cm 4 42 5 108 cm 33 116 8 cm 26 5 67 3 cm 28 5 72 4 cm 11 27 9 cm 3 7 6 cm 41 104 1 cm 5 47 119 4 cm 35 90 2 cm 29 5 74 9 cm 32 81 3 cm 11 27 9 cm 3 7 6 cm 4...

Page 13: ...o avoid possible flooding 3 Secure the operator to the concrete pad with appropriate fasteners NOTE An alternative to a concrete pad is to post mount the operator see Accessories Cover Mounting Distance 24 61 cm Pad 15 38 1 cm 10 25 4 cm 1 2 5 cm 5 5 14 cm 4 5 11 4 cm 4 10 1 cm 1 5 3 8 cm Conduit 3 7 6 cm Mounting Footprint Conduit Location 16 4 41 7 cm 2 5 6 3 cm 6 1 15 5 cm 28 71 1 cm 20 50 8 cm...

Page 14: ...ments Output Shaft Pin Slot Gate Hinge Center 46 116 8 cm or Distance A Tack weld 27 5 69 9 cm Step 4 Adjust the Operator Arm Length NOTE The length of the arm can be adjusted if necessary If adjusting the length ensure that both sections of the arm are adjusted proportionally Use a clamp to temporarily hold the arm in place while determining the correct measurements 1 Close the gate and measure t...

Page 15: ...ection Plug slot weld top and bottom NOTE Completely weld around the outer tubing and bracket 4 Adjust the nuts on the operator arm so the operator arm fits snug on the output shaft yet still allows enough room to swivel the handle must be in a 90 position 5 Tighten the handle by pushing it down Test to make sure the operator arm does not slip on the output shaft Manual release handle INSTALLATION...

Page 16: ...only your site may have additional entrapment zones which MUST be protected Definitions ENTRAPMENT The condition when a person is caught or held in a position that increases the risk of injury SWING GATE ENTRAPMENT ZONE Locations between a moving gate or moving exposed operator components and a counter opposing edge or surface where entrapment is possible up to 1 8 m 6 ft above grade Such location...

Page 17: ...protection for the close direction When an obstruction is sensed during gate closing the gate will reverse to the full open position disengaging the Timer to Close This input will be disregarded during gate opening OPEN EYES EDGE 2 Terminals The OPEN EYES EDGE input is for photoelectric sensor or edge sensor entrapment protection for the open direction When an obstruction is sensed during gate ope...

Page 18: ...the operator without consulting the wiring diagram ALL power wiring should be on a dedicated circuit and well protected The location of the power disconnect should be visible and clearly labeled ALL power and control wiring MUST be run in separate conduit The operator can be wired for either 120 Vac or 240 Vac or a solar panel not provided Follow the directions according to your application An opt...

Page 19: ... and sliding the cover to the side 5 120 Vac Factory default is 120 Vac Skip to 5 240 Vac Unplug the power wiring connector from the 120 Vac socket factory default location and plug it into the 240 Vac socket NOTE The accessory outlets are disabled and cannot be used with the 240 Vac option Power Wiring Connector 120 Vac Socket factory default EMI Board 240 Vac Socket Junction Box Cover 6 Connect ...

Page 20: ...Switch Step 9 Connect Batteries 7AH Batteries The batteries are charged in the circuit by the integrated transformer 1 Turn the AC power switch to OFF 2 Turn the battery switch OFF 3 Connect a jumper between the positive terminal of the battery to the negative terminal of the other battery 4 Connect the red battery wire from the operator to the positive terminal of the battery 5 Connect the black ...

Page 21: ...attery 4 Replace the existing battery tray with 33AH battery tray Place the batteries in the tray 5 Connect the terminal of the battery to the red battery wire from the operator using the RED harness kit wire 6 Connect the terminal of the battery to the black battery wire from the operator using the BLACK harness kit wire 7 Turn the battery switch ON 8 Turn the AC power switch to ON to restore AC ...

Page 22: ...ry 5 Press and release the LEARN button on the second operator The green XMITTER LED will light 6 Press and release the LEARN button again on the second operator The yellow NETWORK LED will light 7 Press and release the CLOSE test button to assign this operator as network second Both operators will beep and the yellow NETWORK LEDs will turn off indicating programming is successful To deactivate th...

Page 23: ... A and Com Link B to Com Link B Ground the shield of the cable to the chassis ground of one operator 6 Connect ALL power to the operator and turn ON the battery and AC power switches DUAL GATE WIRE TYPE SHIELDED TWISTED PAIR CABLE 22AWG up to 200 feet 61 m 18AWG 200 1000 feet 61 305 m Wire must be rated at 30 Volt minimum Com Link Data A Com Link Data B Com Link Data A Com Link Data B Bipart delay...

Page 24: ... 6 Align the front cover with the back cover and fit the front cover into the grooves of the back cover 7 Secure both sides of the front cover to the chassis with the provided screws Manual Disconnect Handle Top Cludge Cover To Lock the Access Door From the factory the access door for the reset switch will not be locked To lock the access door follow the steps below 1 Locate the lock tab on the ba...

Page 25: ...control board below or a remote control refer to Limit Setup with a Remote Control in the Appendix Setting the limits with a remote control requires a 3 button remote control programmed to OPEN CLOSE and STOP NOTE The TEST buttons on the control board will not work until the limits have been set and the required entrapment protection devices are installed LIMIT SETUP LEDS SET OPEN LED SET CLOSE LE...

Page 26: ...have been set the REVERSAL FORCE DIAL on the control board is used for fine tuning the force where wind or environmental changes may affect the gate travel The REVERSAL FORCE DIAL is set to minimum at the factory Based on the length and weight of the gate it may be necessary to make additional force adjustments The force setting should be high enough that the gate will not reverse by itself nor ca...

Page 27: ...ion sensing device 1 Open and close the gate with the TEST BUTTONS ensuring that the gate is stopping at the proper open and close limit positions 2 Either place an object between the open gate and the fixed closed catch post or obstruct the gate by hand Make sure that any external entrapment protection devices such as an edge or photoelectric sensor will NOT be activated by the object or by hand ...

Page 28: ...m additional Security 2 0 remote controls or remote control buttons repeat the programming steps above Entering programming mode using external reset switch or 3 button control station 1 Make sure gate door is closed 2 Give the operator an OPEN command 3 To put the operator into high band programming mode give the operator an OPEN command Within 30 seconds when the gate is at the open limit toggle...

Page 29: ...ogram the CAPXL to the primary operator To Program the CAPXL 1 Enter Admin Mode Flip dipswitch 1 to the ON position to enter Admin Mode NOTE For new installations press the login button without entering information in the Admin Username and Admin Password fields CAPXL ON ON 2 Select Outputs and Relay Select the Outputs tab Then select the desired relay on the left hand side 1 through 4 3 Press LEA...

Page 30: ... or repaired Use the feature only in line of sight of the gate when no obstructions to travel are present External entrapment protection devices include LiftMaster monitored photoelectric sensors and LiftMaster monitored wired and wireless edge sensors Be sure to repair or replace these devices promptly if they are not working properly To use Constant Pressure Override 1 Enter a valid 4 digit PIN ...

Page 31: ... ON for gate that delays upon opening Aux Relay Out Open Limit Switch Typically not required Use with SAMS Sequence Access Management System 1 Use with SAMS Sequence Access Management System 2 Connect Gate Open indicator e g light 1 Use with SAMS Sequence Access Management System 2 Connect Gate Open indicator e g light Aux Relay Out Close Limit Switch Typically not required Typically not required ...

Page 32: ...used only for dual gates See Bipart delay synchronized closed page 22 6 LEARN Button The LEARN button is for programming remote controls and the network 7 TEST BUTTONS The TEST BUTTONS will operate the gate OPEN STOP and CLOSE 8 MOVE GATE Buttons The MOVE GATE buttons will either open or close the gate when the operator is in Limit setting mode See Adjustment section 9 SPEED CONTROL dial Sets maxi...

Page 33: ...top LED will be illuminated To hold the gate open run the gate to the open position and then set the switch to the RESET position Toggle the reset switch to RESET then back to NORMAL OPERATION when the operator alarm has been set off see page 34 To put the operator into high band programming mode give the operator an OPEN command Within 30 seconds when the gate is at the open limit toggle the rese...

Page 34: ...is low Remove any obstructions or repair gate system Toggle the reset switch to RESET then back to NORMAL OPERATION to shut off the alarm and reset the operator After the operator is reset normal functions will resume F G E C D B A Remote control Single Button Control SBC Functionality Once the remote control has been programmed the operator will operate as follows When gate is in the closed posit...

Page 35: ... if maintained pauses Timer to Close at OPEN limit SHADOW 2 Terminals This input is used for external shadow loop detector when loop is positioned under the swing of the gate Holds open gate at open limit Only active when the gate is at the OPEN limit disregarded at all other times Pauses Timer to Close at OPEN limit INTERRUPT 2 Terminals This input is used for an external interrupt loop detector ...

Page 36: ...and resets alarm condition If maintained pauses Timer to Close at OPEN limit Overrides Open and Close commands within line of sight Fire department open input 2 Terminals Acts as hard open Maintained input overrides ignores external safeties photoelectric sensor and edge pauses Timer to Close momentary input logic as single button control and safeties remain active re enables Timer to Close Access...

Page 37: ...LAY switches Set the AUX RELAY switches as needed to obtain the desired function as shown on the following page 6 EYE EDGE switches Set the EYE EDGE switches as needed to obtain the desired OPEN or CLOSE functionality 7 1 2 and 3 LEDs LEDs indicating the status of the EYE EDGE inputs Also used to check the firmware version of the expansion board 1 Locate the 1 2 and 3 LEDs on the expansion board 2...

Page 38: ...e or visual display connect an external buzzer or light low voltage Cycle Count Expansion Board Only ON ON ON The 1 2 and 3 LEDs will blink out the cycle count cycle count is stored on the control board See below Red green light functionality see below Cycle count First note the current Aux Relay switch positions To determine the actual cycles that the gate operator has run in thousands set all th...

Page 39: ...ommand closes an open gate Soft close maintained switch does not override external safeties and does not reset alarm condition 6 Stop Input common 3 PB station 4 terminals total Stop command stops a moving gate Hard stop maintained switch overrides Open and Close commands and resets alarm condition If maintained pauses Timer to Close at OPEN limit Overrides an Open or Close command 7 Exit Loop Inp...

Page 40: ...H OF THE MOVING GATE The entrance is for vehicles ONLY Pedestrians MUST use separate entrance TEST THE GATE OPERATOR MONTHLY The gate MUST reverse on contact with an object or reverse when an object activates the noncontact sensors After adjusting the force speed or the limit of travel retest the gate operator Failure to adjust and retest the gate operator properly can increase the risk of INJURY ...

Page 41: ...Review diagnostic history for identification of intermittent problems X Batteries Replace X NOTES It is suggested that while at the site voltage readings be taken at the operator Using a digital voltmeter verify that the incoming voltage to the operator is within ten percent of the operator s rating Batteries Batteries will degrade over time depending on temperature and usage The operator alarm wi...

Page 42: ...mber shown after the code sequence number is the code itself 31 99 example 31 Refer to the chart on the following page for an explanation of each code To Scroll Through the Saved Codes Press the OPEN button to cycle to the most recent code 01 Press the CLOSE button to cycle to the oldest code up to 20 The operator will only keep track of up to 20 codes then will start saving over the oldest codes ...

Page 43: ...MEDIUM BLINK 1 blink per second Battery critically low ACC PWR OVLD OFF Accessory power is okay ON Accessory overload protector opened INPUT LEDS OPEN CLOSE STOP INPUT OFF Input inactive ON Input active BLINK Input active on other operator or expansion board FIRE DEPT INPUT OFF Input inactive ON Input active BLINK Input active on other operator EXIT OFF Input inactive ON Input active BLINK Input a...

Page 44: ...ect manually move gate and ensure gate moves easily limit to limit Repair gate as needed b Gate must move easily and freely through its entire range limit to limit Repair gate as needed Operator does not respond to a wired control command example open close SBC etc a Check open and close command input LEDs b Reset switch is in the RESET position c If on battery power only low or dead batteries d E...

Page 45: ...n limit a Vehicle detector setup incorrectly b Inoperable vehicle loop detector a Review shadow loop detector settings Adjust settings as needed b Replace inoperable shadow loop detector Obstruction in gate s path does not cause gate to stop and reverse a Force adjustment needed a Refer to the Adjustment section to conduct the obstruction test and perform the proper force adjustment that is needed...

Page 46: ...sory powered devices and measure accessory power voltage should be 23 30 Vdc If voltage is correct connect accessories one at a time measuring accessory voltage after every new connection b Replace inoperable control board Quick close not working correctly a Quick close setting incorrect b Interrupt loop detector c Inoperable expansion board a Check that quick close setting is ON b Check operation...

Page 47: ... and weather conditions may require additional solar panels Solar powered gate operator installations are not supported in northern climates due to cold weather and a reduced number of hours of sunlight during the winter months The cycles day ratings are approximations Ratings vary based on gate construction installation and temperature Solar panels cannot be installed in areas that experience lon...

Page 48: ...to 3 loop detectors can be plugged in to the expansion board 3 8 mA Add up current draw by feature and accessory to determine total current draw NOTE The use of photoelectric sensor heaters models LMRRUL and LMTBUL is NOT recommended in solar applications SOLAR GATE CYCLES PER DAY 22 ft 2 500 lb gate BATTERY CURRENT DRAW mA ZONE 1 ZONE 2 ZONE 3 7AH batteries 33AH batteries 7AH batteries 33AH batte...

Page 49: ... 96 m Chart assumes copper wire 65 C 5 drop 30V nominal TIP The area around the solar panel s should be clear of shadows or obstructions to the sun for a 180 arc east to west Sun s position Summer Sun Height Winter Sun Height Up to 15 South South 180 TIP To optimize the system for winter operation the angle can be increased an additional 15 solar panel s sits more vertical Installation Solar panel...

Page 50: ... IN connector on Control board 3 Set the WALL XFMR SOLAR switch to SOLAR 10W 10W 10W 10W 40W APPLICATION IN SERIES 10W 10W 10W 10W 20W 20W 60W APPLICATION IN SERIES 10W 10W 10W 10W 10W 10W 20W 20W Red Wire Black Wire Black Wire Jumper 7AH Batteries 20W APPLICATION IN SERIES Battery Wiring Set Switch to SOLAR Control Board 33AH Batteries Red Wire Jumper Black wire from battery harness 33AH HD Gates...

Page 51: ...074 000 Expansion Board K1D8387 1CC APS encoder with cable K41 0092 000 EMI Assembly Complete K41 0078 000 EMI Board K1D7078 Cover with Labels Lock and Keys K41 0090 000 Gear Reducer K41 0066 000 Relay Adapter Board K41 0072 000 Top Cludge Cover K13 36117 1 Bridge Rectifier K41 0083 000 HD Power Board K41 0071 000 Control Board K41 0094 000 Dust Guard K41 0075 000 Standard Arm Assembly K41 0138 00...

Page 52: ...with operators manufactured by LiftMaster after 1993 Contact your authorized LiftMaster dealer for additional details and options 3 button remote control The 3 button remote control can be programmed to control the operator Includes visor clip Model 893MAX 3 button mini remote control The 3 button remote control can be programmed to control the operator Includes key ring and fastening strip Model ...

Page 53: ...powered by 110 to 250 Vac Model HTR Solenoid lock harness kit Model K77 37972 Warning sign Model 40 39235 Long range RFID reader Model LMSC1000 LiftMaster Internet Gateway Internet enabled accessory which connects your gate operator to your WiFi network and allows you to monitor and control gate operators and lighting accessories enabled by myQ technology Model 828LM myQ Business connected access ...

Page 54: ... A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE 7 YEAR RESIDENTIAL 5 YEAR COMMERCIAL LIMITED WARRANTY PERIOD SET FORTH ABOVE EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE HDSW24UL WHICH ARE LIMITED IN DURATION TO THE 7 YEAR RESIDENTIAL 5 YEAR COMMERCIAL LIMITED WARRANTY PERIOD FOR THE HDSW24UL AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD Some states do not allow limitat...

Page 55: ...ergized SAMS Operation To keep vehicles from rushing the gate the barrier arm stays in closed position until the gate reaches fully open position then the barrier arm is released to open and allow vehicles to pass AUX Relay 1 APPENDIX ...

Page 56: ... 26 for more details Expansion board FEATURE PRIMARY OPERATOR SECONDARY OPERATOR QUICK CLOSE Switch ON OFF ANTI TAIL Switch ON OFF LOW BATT Switch Battery Fail OPEN OPEN Battery Fail CLOSE CLOSE Battery Fail OPEN OPEN Battery Fail CLOSE CLOSE AC FAIL OPEN BATT Switch OPEN OPEN Accessories ACCESSORY PRIMARY OPERATOR SECONDARY OPERATOR Remote Controls Program remote controls 1 to 50 to the primary o...

Page 57: ...roperly the operator will automatically exit limit setting mode Refer to the Adjustment section and follow the instructions for Speed Control Fine Tune the Force and Obstruction Test Adjust the limits If the limits have already been set the operator will exit the limit setting mode after resetting each limit Set the Close Limit Only 1 Press and release the SET OPEN and SET CLOSE buttons simultaneo...

Page 58: ...imary Secondary link to other gate operator Ground the shield of the cable to the chassis ground of each operator CONTROL BOARD ANTENNA RESET SWITCH MOTOR DRIVE APS ENCODER BLDC MOTOR BATTERY SWITCH AC POWER SWITCH TRANSFORMER BRIDGE RECTIFIER 29 NP712 EMI BOARD 12V SOLAR PANELS IN SERIES INPUT POWER CONNECTION 12V BATTERIES IN SERIES RELAY ADAPTER BOARD SHADOW LOOP EXIT LOOP INTERRUPT LOOP Contro...

Page 59: ...m Make sure there is NOT a single 12V battery on a 24V system YES 43 Exit loop error Failure or missing loop SHORT or OPEN LiftMaster Plug in Loop Detector only Check loop wiring throughout connection May be a short in the loop or an open connection in the loop YES 44 Shadow loop error 45 Interrupt loop error 46 Wireless edge battery low Replace batteries in wireless edge YES 47 Motor Drive Fault ...

Page 60: ...o Ensure operator is powered May have to erase the wireless communication and reprogram the two operators YES 81 Open input EYE EDGE communication fault from other operator 82 Close input EYE EDGE communication fault expansion board Check the connections between the main board and the expansion board YES 83 Open input EYE EDGE communication fault expansion board 84 Non monitored device detected on...

Page 61: ...ing installed up to 6 ft above grade if pickets spaced equal to or greater than 2 1 4 in apart Pass Fail 3 Gap between gate and fence post less than 2 1 4 in gap protected with safety device Pass Fail 2 Positive stops at both fully open and fully closed positions Pass Fail 1 Receiver guides recessed behind receiver post for receiver guides less than 8 ft Pass Fail Other Pass Fail 2019 LiftMaster A...

Page 62: ...h sides of the access point in clear view of vehicles For your records take a photograph of the completed installation site WARNING ENTRAPMENT Curb Curb A View A Cross Section ENTRAPMENT ZONE Photo eye public side SWING GATE SITE LAYOUT GUIDELINES Edge sensor ENTRAP RAPMEN C Gate Frame and Adjacent Fence Area 6 ft minimum X X X X X X X X X X X X X X X X X X Gate Frame and Adjacent Fence Area If ga...

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Page 64: ...ler Extranet dealer liftmaster com login LiftMaster Training Academy liftmastertraining com 800 528 2806 Mon Fri 5 00 am to 6 00 pm MST 300 Windsor Drive Oak Brook IL 60523 LiftMaster com 2020 The Chamberlain Group Inc All Rights Reserved 114 5335 000 ...

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