Cellink BIO X 3D Bioprinter, User Manual

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We guarantee that you will receive our product tested, working, fully assembled and
ready to use. Every bioprinter is covered under the Conditions of Carriage by FedEx,
DHL and UPS and can be read using this links:
http://www.fedex.com/hu_english/services/terms/
We will also personally insure every bioprinter sent under Declared Value Insurance,
also optioned by FedEx. If, in the case there is a problem with the BIO X outside of the
FedEx terms, it is not the result of neglect of the purchaser and the incident occurs and
is reported within 3 months (90 days) of the purchase date, conforms to all the rules of
the warranty hereby included and the customer provides the original proof of purchase/
serial number, then CELLINK will work out the problem on an individual basis as each
problem must be addressed this way. In the rare case of a specifically diagnosed and
proven DOA (dead on arrival) part (detailed description and documentation required),
CELLINK will most likely send a replacement part to you. In the case that a customer
has already been through all these previous options stated and is still not satisfied with
the results, the customer must have the bioprinter sent back at their own expense.
Once a return is received (for example a returned bioprinter), CELLINK will then send
back a new unit at our own expense. Proper packaging is required in the rare case of
a returned product or part, and the product itself must arrive back in the condition in
which it was originally received.
CELLINK is not in any way responsible for any consequential losses or downtime
what- so-ever caused by a problem in the performance of our products. CELLINK is
not responsible for additional customs fees and tariffs. CELLINK is not responsible for
delivery delays or the inability to deliver from the carrier. CELLINK is not responsible
for damages resulting from improper handling during delivery. The warranty also does
not cover any damages brought about because of an accident. All warranties are voided
if the product has been moved from the original country of purchase.
6.3 Warranty
http://www.dhl.com/en/express/shipping/shipping_advice/terms_conditions.html
https://www.ups.com/us/en/help-center/legal-terms-conditions/service.page