Cascade Sciences CVO-2-HT, Installation And Operation Manual

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USER MAINTENANCE
D
IAGNOSTIC
Q
UESTIONNAIRE
– Vacuum Leak Issues
If the unit is experiencing problems achieving or holding a vacuum level, use this questionnaire to gather
onsite information prior to contacting Technical Support. Additionally, datalogger files as well as pictures or
videos of the unit in failure mode are valuable diagnostic resources to share with Tech Support.
Gathering and sharing this information aids Tech Support in making timely and accurate remote diagnoses.
Required : A copy of the unit Installation and Operation manual is required to carry out this procedure.
Overview
You will be performing the following tasks to gather onsite data:
Unit Information
Find the unit data plate (see the Orientation Photos on pages 18 - 20 for the location) and record your
model and serial numbers below. This information is critical for accurate diagnoses as displays, gauges,
valves, and port types vary based on unit model number and customization options.
Model Number
Serial Number
Recording your observations in the Vacuum
Diagnostic Data Log on Page 64.
Reading the Unit Performance
Specifications on page 9 and consulting
the operation manual for answers.
Observing the unit in operation using
the Diagnostic Data questions on
pages 66 - 67.
2 1
3 4
Sharing the gathered information
with Tech Support!