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7.5 - Alarm codes

7.5.1 - General alarm codes

Alarm 
No.

ALARMRST 

code*

Description of the alarm text

Reset type

Action taken by the control

Probable cause

Thermistor faults

1

15001

Evaporator entering water thermistor fault

Automatic if the temperature 
measured by the sensor 
returns to normal

Unit shuts down

Defective thermistor

2

15002

Evaporator leaving water thermistor fault

As above

Unit shuts down

As above

3

15006

Condenser entering water thermistor fault

As above

Unit shuts down, if entering water control 
in heating mode. Otherwise none. 

As above

4

15007

Condenser leaving water thermistor fault

As above

Unit shuts down, if leaving water control 
in heating mode. Otherwise none. 

As above

5

15011

Common water master/slave thermistor fault

As above

Unit returns to stand-alone mode

As above

6

15032

Common hot water master/slave thermistor fault

As above

Unit returns to stand-alone mode

As above

7

15012

Suction gas temperature sensor fault, circuit A

As above

Circuit A shuts down

As above

8

15013

Suction gas temperature sensor fault, circuit B

As above

Circuit B shuts down

As above

9

15015

Discharge gas temperature sensor fault, circuit A As above

Circuit A shuts down

As above

10

15016

Discharge gas temperature sensor fault, circuit B As above

Circuit B shuts down

As above

11

15033

Compressor motor temperature sensor fault, 
circuit A

As above

Circuit A shuts down

As above

12

15034

Compressor motor temperature sensor fault, 
circuit B

As above

Circuit B shuts down

As above

13

15021

Space Temperature Thermistor

As above

None

As above

14

15036

Dry Cooler Leaving thermistor Failure

As above

None

As above

15

15010

Outdoor air Thermistor

As above

None

As above

Pressure transducers

16

12001

Discharge transducer fault, circuit A

Automatic, if the voltage 
transmitted by the sensor 
returns to normal

Circuit A shuts down

Transducer fault or 
installation fault

17

12002

Discharge transducer fault, circuit B

As above

Circuit B shuts down

As above

18

12004

Suction transducer fault, circuit A

As above

Circuit A shuts down

As above

19

12005

Suction transducer fault, circuit B

As above

Circuit B shuts down

As above

20

12010

Oil pressure transducer, circuit A

As above

Circuit A shuts down

As above

21

12011

Oil pressure transducer, circuit B

As above

Circuit B shuts down

As above

Communication with slave boards

22

4401

Communication loss with EXV board 1

Automatic if the communi-
cation is re-established

Unit shuts down

Bus installation fault or 
defective slave board

23

4501

Communication loss with auxiliary board 1

As above

Unit continues to operate, but the 
functions linked to the board are 
deactivated

As above

24

4502

Communication loss with auxiliary board 2

As above

Unit shuts down

As above

25

4503

Communication loss with auxiliary board 3

As above

Circuit B shuts down

As above

26

4504

Communication loss with auxiliary board 4

As above

Circuit B shuts down

As above

27

4601

Communication loss with the main NRCP2 board

As above

Unit shuts down

As above

28

4603

Communication loss with energy management 
board

As above

Unit continues to operate, but the 
functions linked to the board are 
deactivated

As above

29

4701

Communication loss with variator, compressor A

As above

Circuit A shuts down

As above

30

4702

Communication loss with variator, compressor B

As above

Circuit B shuts down

As above

Process faults

31

10001

Evaporator frost protection

Automatic, if the same alarm 
has not tripped during the 
last 24 hours, otherwise 
manual

Unit shuts down. Start-up of the 
evaporator pump, if the unit has shut 
down

Lack of water flow or 

defective thermistor

32

10002

Condenser frost protection, circuit A

Automatic, if the saturated 
discharge temperature is 
above 4.4°C

Circuit shuts down. Start-up of the 
condenser pump, if the unit has shut 
down

Discharge pressure trans-
ducer defective, refrigerant 
leak or low condenser 
water temperature

33

10003

Condenser frost protection, circuit B

As above

As above

As above

34

10005

Low saturated suction temperature, circuit A

Automatic, if the temperature 
returns to normal and if the 
same alarm has not tripped 
during the last 24 hours

Compressor capacity increase or 
unloading stopped, depending on the 
temperature value

Pressure sensor, EXV 
blocked or lack of 
refrigerant

35

10006

Low saturated suction temperature, circuit B

As above

As above

As above

40

10014

Customer safety loop fault

Automatic, if the same alarm 
has not tripped during the 
last 24 hours

Unit shuts down

-

41

10030

Master/slave communication fault

As above

-

As above

42

10067

Low oil pressure, circuit A

Manual

Circuit A shuts down

Pressure sensor or 
wiring defective or oil 

filter badly installed

43

10068

Low oil pressure, circuit B

Manual

Circuit B shuts down

As above

44

10070

Maximum oil filter pressure differential, circuit A

Manual

Circuit A shuts down

As above

45

10071

Maximum oil filter pressure differential, circuit B

Manual

Circuit B shuts down

As above

Alarm code in ALARMRST table

Summary of Contents for Touch Pilot 30XW-V

Page 1: ...CONTROLS MANUAL Touch Pilot Control 30XW V 30XWHV 30XW V ZE Original document AquaForce PUREtec with R 1234ze E...

Page 2: ...tch 17 5 6 Heating cooling selection 17 5 7 Control point 17 5 8 Capacity limitation 18 5 9 Night mode 18 5 10 Capacity control 18 5 11 Compressor short cycling protection 18 5 12 Option 152 saturated...

Page 3: ...2 1 General Touch Pilot is a system for controlling 30XW V 30XWHV single circuit or dual circuit water cooled units with R 134a refrigerant as well as 30XW V ZE single circuit or dual circuit water c...

Page 4: ...lure The green LED flashes continuously on all boards to show that the board is communicating correctly over its internal bus If the LED is not flashing this indicates a LEN bus wiring problem When th...

Page 5: ...flow setpoint of the water flow switch 3 6 Frequency variator The frequency variator is used to control the compressor It allows compressor start up and capacity control by modify ing the supply freq...

Page 6: ...s allows control of the unit occupancy occupied unoccupied Contact 3bis capacity limit selection 2 J4 Ch09 73A 74A NRCP2 BASE EMM A3 energy management This contact is only available with the energy ma...

Page 7: ...l features 4 3 1 Buttons Unit is running or in standby Unit is off Home Access to menus Not logged in Logged in No alarm Alert Alarm Back Previous page Next page More information Click this button Val...

Page 8: ...rce level is lower than the equipment controller s level 4 4 On off screen 4 4 1 Unit start up With the unit in Local Off mode press to display the list of operating modes Select the required mode Sho...

Page 9: ...n a forceable point of a data screen 4 10 Time schedule screen Forced Auto Forced value The auto button cancels a forced point 1 Selection of the applicable days for the time schedule 2 Modification o...

Page 10: ...7 0 to 2 Heat cool select Heating cooling selection via CCN or BACnet IP option 8 0 Cool 1 Heat 2 Auto 0 Cool 1 Heat 2 Auto 9 0 to 2 Setpoint select Setpoint selection via CCN or BACnet IP option 10...

Page 11: ...te On Off Switch Remote On Off Switch 2 open closed Remote HeatCool Switch Heating cooling selection switch 3 open closed Remote Setpoint Switch Setpoint selection switch 4 open closed Limit Switch 1...

Page 12: ...tion Evaporator pump rotation 6 yes no Pump Periodic Start Periodic pump start up 7 yes no Night Low Noise Active Night mode active 8 yes no Master Slave Active Master slave active 9 yes no Auto Chang...

Page 13: ...trol 11 00 00 0 Night Mode Start Hour Night mode start hour 12 00 00 0 Night Mode End Hour Night mode end hour 13 100 Night capacity Limit Night mode capacity limit 14 yes no no Current Limit select A...

Page 14: ...Full Reset Value Outdoor temperature max reset 21 0 to 13 9 0 C Delta T No Reset Value Delta T no reset 22 0 to 13 9 0 C Delta T Full Reset Value Delta T max reset 23 0 to 20 0 mA Current No Reset Val...

Page 15: ...Alarm 5 Current JBus alarm 5 4 13 3 BROCASTS menu Broadcast menu Name Format Value Description Ccnbroad 0 1 2 2 Activates broadcast 0 deactivated 1 broadcast time holidays on the network 2 broadcast t...

Page 16: ...start up is 1 minute configurable between 1 and 15 minutes the pump will run for at least one minute before the first compressor starts The pump is kept running for 20 seconds after the unit goes to...

Page 17: ...ling selection For units configured in the heat pump mode heating cooling selection can be controlled in various ways depending on the active operating type locally at the unit using the HC_SEL item i...

Page 18: ...ading functions can also affect the temperature control accuracy Compressors are started in a sequence designed to equalise the number of start ups value weighted by their operating time 5 11 Compress...

Page 19: ...y period 12 HOLDY_13 Holiday period 13 HOLDY_14 Holiday period 14 HOLDY_15 Holiday period 15 HOLDY_16 Holiday period 16 5 14 Option 156 energy management option This option requires the installation o...

Page 20: ...building management system or the programmable controllers to communicate with the Touch Pilot interface It is activated if the optional BACnet activation key dongle is present on the electronic contr...

Page 21: ...circuit has been shut down due to a fault The Reset alarms menu on the main interface displays up to five fault codes that are active on the unit 7 3 Resetting alarms When the cause of the alarm has...

Page 22: ...rd 1 Automatic if the communi cation is re established Unit shuts down Bus installation fault or defective slave board 23 4501 Communication loss with auxiliary board 1 As above Unit continues to oper...

Page 23: ...r pump connection 63 10074 Fault condenser pump 2 Manual Unit shuts down Pump overheats or poor pump connection 64 10078 High discharge gas temperature circuit A Manual Circuit A shuts down Defective...

Page 24: ...ontact Carrier Service 95 Alarm Torque loss Contact Carrier Service 243 Alarm IGBT defective Contact Carrier Service 251 Critical alarm New parts detached Contact Carrier Service 301 Alarm Problem in...

Page 25: ...ert Curve end Contact Carrier Service 95 Alert Torque loss Contact Carrier Service 96 Alert Start up delayed Contact Carrier Service 97 Alert Stop delayed Contact Carrier Service 98 Alert Clock proble...

Page 26: ......

Page 27: ......

Page 28: ...om www certiflash com Order No 13475 12 2016 Supersedes order No 13475 07 2016 Manufactured for CARRIER in France The manufacturer reserves the right to change the specification without prior notice P...

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