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Canon VB-H43, Operation Manual

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Note

Licenses for upgrading from RM-9 to RM-25 or RM-64, and from 

RM-25 to RM-64 are also available.

„

RM-V

This additional license lets you install RM-64/RM-25/RM-9  

RM Manager and Viewer on multiple computers. 

Purchase the license to be able to view images captured 

by the camera from multiple sites and for other similar 

purposes.

„

RM-Lite-V

This additional license lets you install the RM-Lite Viewer 

and RM-Lite Manager on multiple computers. Purchase 

the license to be able to view images captured by the 

camera from multiple sites and for other similar purposes.

Summary of Contents for VB-H43

Page 1: ...ENGLISH Network Camera Network Camera Operation Guide Be sure to read this User Manual before using the network camera ...

Page 2: ... All rights reserved 2 The contents of this guide are subject to change without any prior notice 3 This document has been prepared with the utmost attention to accuracy If you have any comments however please contact a Canon sales representative 4 Canon shall assume no liability for any outcome of using this product regardless of Items 2 and 3 above Notes on Network Security The user is responsibl...

Page 3: ...y Directive this indicates that a heavy metal Hg Mercury Cd Cadmium Pb Lead is present in this battery or accumulator at a concentration above an applicable threshold specified in the Battery Directive This product should be handed over to a designated collection point e g on an authorized one for one basis when you buy a new similar product or to an authorized collection site for recycling waste ...

Page 4: ...n the source code under GPL LGPL please contact us at nvsossg canon co jp and provide the following information in English or Japanese 1 Product name and firmware version 2 Name of the software module or modules you would like to obtain You can obtain the source code for at least three years from the day you purchased this product Please note we may bill you for any costs we incur in providing you...

Page 5: ...ide provides notes and procedures on camera installation as well as the main camera specifications Sections you should reference in this guide will be marked Installation Guide along with the name of the reference items Operation Guide This Document This document explains the initial camera settings Camera Angle Setting Tool Admin Tools settings viewer operations and troubleshooting etc This docum...

Page 6: ...cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Thi...

Page 7: ...for any accident or damage resulting from use of the camera in the aforementioned devices or systems Caution Do not capture the sun halogen lamps and other very bright light sources or subjects Do not expose the camera to strong impact or vibration Do not carry the network camera by the camera head Do not forcibly turn the rotating parts of the camera by hand This may cause malfunction This instal...

Page 8: ...t cover If the surface of the above part cannot be cleaned well remove it following the steps below to clean it more thoroughly 1 Remove the front cover dome case or dome See steps in Installing the Camera in the Installation Guide included with the indoor dome housing and remove the dome See steps in Installing the Camera in the Installation Guide included with the camera to remove the dome case ...

Page 9: ...ance 8 Disposing of the Camera 8 Chapter 1 Before Use Features 14 Common Features 14 Camera Software 15 Installed Software 15 Included Software 15 Additional License Sold Separately 15 Network Video Recording Software Sold Separately 15 RM Lite Please refer to the Administrator Manual 17 Operating Environment 18 Camera Angle Setting Tool Admin Viewer VB Viewer Admin Tools 18 Notes on Operating Env...

Page 10: ... Menu 48 Setting Menu 48 Items Common to All Setting Pages 48 Network Setting Administrator Password LAN IP Address DNS etc 50 Date and Time Setting Date and Time 54 Camera Setting Initial Camera Settings and External Device Name 56 Video Setting Video Size Quality and Frame Rate 61 RTP Setting RTP Server Audio Multicast and RTP Streaming 64 Upload Setting HTTP FTP Upload and E mail Notification 6...

Page 11: ...age as Image Files Opening from Image Files 101 View Restriction Setting Tool 102 Display Screens of View Restriction Setting Tool 103 Setting View Restrictions 104 Preset Setting Tool 106 Display Screens of Preset Setting Tool 107 Setting the Preset 108 Preset Tour 111 Intelligent Function Setting Tool 113 Display Screen of Intelligent Function Setting Tool 116 Flow of Intelligent Function Settin...

Page 12: ... Cropping and Displaying Part of an Image Digital PTZ 146 Setting Video and Audio 147 Checking Information 150 Performing Operations and Settings in the Admin Viewer 151 Transmitting Audio 151 Using Control for Admin 151 Displaying Event Status 158 Recording to an Memory Card Manually 159 Chapter 7 Appendix Memory Card Access 162 Modifiers 164 Troubleshooting 166 List of Log Messages 168 Log Messa...

Page 13: ...Chapter 1 Before Use Camera Features Software Information Operating Environment and Precautions ...

Page 14: ...eath eaves without any housing The separately sold genuine heater lets you use the camera in low temperature environments as cold as 30 C 22 F Low Illumination Image Capture The camera can capture color images even with low subject illumination Smart Shade Control Auto Mode The camera analyzes the video brightness and automatically adjusts the exposure compensation and darkness compensation levels...

Page 15: ...le you view video over the network on a PC NET Framework 3 5 SP1 NET Framework 4 5 This execution environment is required to use the software included in the camera RM Lite p 17 This software displays and records images from up to four cameras in real time Proxy Authentication Admin Viewer Admin Tools This software lets you use Admin Viewer Admin Tools via a proxy server with proxy authentication ...

Page 16: ...Viewer on multiple computers Purchase the license to be able to view images captured by the camera from multiple sites and for other similar purposes RM Lite V This additional license lets you install the RM Lite Viewer and RM Lite Manager on multiple computers Purchase the license to be able to view images captured by the camera from multiple sites and for other similar purposes ...

Page 17: ... captured by the camera Up to four cameras can be registered for the viewer 1 license RM Lite Manager Used for registering cameras and configuring recording schedules 1 license Supported cameras VB R11VE VB R11 VB R10VE VB M641VE VB M641V VB M640VE VB M640V VB M741LE VB M740E VB H43 VB H630VE VB H630D VB H730F VB M42 VB M620VE VB M620D VB M720F VB S30D VB S31D VB S800D VB S900F VB S805D VB S905F V...

Page 18: ...era Management Tool please refer to Camera Management Tool User Manual Operating Environment CPU Intel Core i7 2600 or higher Operating Systems 1 Windows Vista Ultimate Business Enterprise Home Premium SP2 32 64 bit Windows 7 Ultimate Professional Enterprise Home Premium SP1 32 64 bit Windows 8 Windows 8 Pro Windows 8 Enterprise 32 64 bit 4 Windows 8 1 Windows 8 1 Pro Windows 8 1 Enterprise 32 64 ...

Page 19: ...ndows Server 2008 Windows Server 2012 the security level for Internet sites and intranet sites on Internet Explorer is set to High by default Thus when accessing the Admin Viewer VB Viewer the camera s Setting Page or the Admin Tools a content block dialog box appears and the page fails to display correctly To correct this problem follow the procedure below to register the top page as a trusted si...

Page 20: ...r Security Settings When Using SSL Connection When an SSL connection to the camera is made from a web browser Internet Explorer 9 10 11 in Windows Server 2008 Windows Server 2012 the following operations may display the content block dialog box and prevent further operation Startup of Admin Tools or Admin Viewer Audio reception from VB Viewer This happens when Internet Explorer Enhanced Security C...

Page 21: ... Panel is in the classic view double click Sound Important Note that when IE Enhanced Security Configuration is turned back on the Do not save encrypted pages to disk checkbox also becomes enabled 1 Open Control Panel and click Hardware 2 Click Sound 3 When the Audio Service Not Running message appears click Yes 4 The Sound dialog box appears Click the Playback tab to confirm that an audio device ...

Page 22: ...22 ...

Page 23: ...Chapter 2 Initial Settings Preparing the Camera for Use Installing the Necessary Software Initial Settings Access the Top Page of the Camera to Check Video ...

Page 24: ...l to set the camera angle via PC operation Installing the Necessary Software p 26 Chapter 3 Camera Angle Setting Tool Configuring the Camera from the Setting Page The setting page lets you configure basic camera settings network operations user registration and access restrictions Chapter 4 Setting Page Using Admin Tools Admin Tools let you set viewing restrictions make preset settings and make se...

Page 25: ...ror message appears or the camera fails to operate correctly see the error message and log message information in Chapter 7 Appendix Chapter 7 Appendix Important Before starting operations make sure that the setting page and Admin Tools settings are functioning correctly ...

Page 26: ...y Installation the Camera Angle Setting Tool that is not used with VB H43 VB M42 is also installed If you do not want to install the Camera Angle Setting Tool because you are using only VB H43 VB M42 cameras perform a Custom Installation and clear the checkbox for the Camera Angle Setting Tool The installation screen appears Note If the User Account Control screen appears click Yes or Continue Eas...

Page 27: ...alling the Necessary Software 27 2 Initial Settings The Camera Management Tool and Camera Angle Setting Tool icons appear on the desktop 7 When the installation complete screen appears click Exit or Reboot ...

Page 28: ...arching for Cameras and Setting up Networks This will explain network settings so you can search for network connected cameras and connect to them from a computer The examples will be for setting one camera The Camera Management Tool however can set multiple cameras at the same time Detected cameras will appear in the camera list The Basic Camera Settings dialog box appears 1 IPv4 Address Setting ...

Page 29: ...en you click OK other settings in Password Date and Time Camera Video Basic Camera Settings will also take effect Set the Password Date and Time Camera Name and Video Set basic camera information such as the camera name administrator password and date Once you have entered information for each item click OK Password Setting Click Password and set the administrator password Date and Time Settings C...

Page 30: ...ecurity level for Internet and intranet sites is set to High by default As a result it may be necessary to register the camera s IP address as a trusted site to access the Admin Viewer VB Viewer Setting Page or Admin Tools A confirmation message appears The camera will be registered as a trusted site for Internet Explorer Note The registered information will be loaded when Internet Explorer is res...

Page 31: ...lick to switch the display language 2 Setting Page Displays the Setting Page p 48 You can make initial camera settings and settings to suit how the camera will be used 3 Admin Tools Displays the Admin Tools top page p 92 You can launch various tools for making settings such as for using the camera or launch a utility for managing recorded video 4 Admin Viewer Launches the Admin Viewer p 32 5 VB Vi...

Page 32: ... trusted site Viewing Video With VB Viewer VB Viewer allows any user with camera access to use the camera The user however is restricted to a limited set of functions When you click VB Viewer on the top page the VB Viewer launches and displays the camera video Viewing Video With Admin Viewer The Admin Viewer can only be used by administrators and registered users with camera control privilege It a...

Page 33: ...Access the Top Page of the Camera to Check Video 33 2 Initial Settings ...

Page 34: ...34 ...

Page 35: ...Chapter 3 Camera Angle Setting Tool Camera Angle Setting Method Creating a Camera Specification File to Manage Multiple Cameras ...

Page 36: ...mera p 28 Enable SSL Communications checkbox Select this checkbox to connect to the camera using SSL communications Normally SSL communications are not used factory default setting p 81 Port Set the HTTP port number to 80 443 or in the range of 1024 to 65535 Normally 80 factory default setting is used p 70 Setting the Camera Angle Important The Camera Angle Setting Tool is included for angle adjus...

Page 37: ...ol This way you can easily connect to multiple cameras without having to enter the camera information for each one See Creating a Camera Specification File p 43 for information on how to create a camera specification file Loading a Camera Specification File The Select Camera dialog box will appear 3 Click Yes at the following message Important Access to one camera is restricted to 30 minutes The C...

Page 38: ...is shut down Load the camera specification file the next time you launch the Camera Angle Setting Tool Connecting to the Camera From the camera list select the camera to connect to and click Connect Connecting to the Next Camera on the List Click Next to disconnect the camera currently connected and connect to the next camera on the list Note In Detailed Information information for the camera sele...

Page 39: ...utting Down 1 Click Disconnect from the File menu to disconnect the currently connected camera 2 Click Exit from the File menu to shut down the Camera Angle Setting Tool Important Note that camera angle settings will be lost if you turn the camera on off without performing the above steps ...

Page 40: ...ilt operation The camera angle cannot be changed to positions with no dotted lines 4 Pan button Control the camera s pan operation 5 Tilt button Control the camera s tilt operation 6 Rotation button Control the camera s rotation operation 7 Rotation slider You can click on the slider or drag the knob to control the camera s rotation operation 8 Optical telephoto end icon This is displayed when Ena...

Page 41: ...r the digital zoom ratio the lower the image quality becomes 15 Image Flip selection box Select the orientation of the camera image If Enable is selected the image will be rotated 180 degrees 16 Focus You can control the focus 17 Exposure Compensation slider You can control the exposure Note This cannot be set for Image Stabilizer Setting the Camera Angle You can operate pan tilt rotation and zoom...

Page 42: ...n to manual focus Fixed at Infinity You can set the focus so that it is fixed near infinity Note One shot AF may not focus properly on the following subjects Subjects Difficult to Focus On It is recommended that you check that the camera is focused whenever you restart the camera or use One shot AF Focus ranges rough guide are shown in the table below Setting the Exposure You can set any of nine l...

Page 43: ...tered Name The camera name Displayed in the camera list during connection Host Name The camera s host name or IP address Port Number The camera s HTTP port factory default setting is 80 Administrator User Name The camera s administrator user name factory default setting is root Administrator Password The camera s administrator password factory default setting is camera SSL Communications SSL commu...

Page 44: ...630VE 192 168 100 2 80 root camera2 0 1Fb VB H630D 192 168 100 3 80 root camera3 0 2Fa VB H630D 192 168 100 4 80 root camera4 0 2Fb VB H630D 192 168 100 5 80 root camera5 0 3Fa VB H730F 192 168 100 6 80 root camera6 0 R VB H630VE 192 168 100 7 443 root camera7 0 Important If the camera specification file includes delimiters other than commas such as semicolons the process of loading the camera spe...

Page 45: ...ttings Video Server Audio Server HTTP FTP Server and WS Security Settings Settings Related to Events Administrator Password User Registration Authorities and Access Restriction Settings IPsec Settings HTTP Communication Encryption SSL TLS Settings 802 1X Authentication Settings Memory Card Operations and Displaying Information Settings for Items Requiring Rebooting Maintenance Displaying Log and S...

Page 46: ... settings and e mail notification settings p 66 Server Video server audio server HTTP Server FTP Server and WS Security settings p 69 Event Video record settings volume detection external device output external device input timer and sound clip upload p 71 Access Control Administrator Password Authorized user account user authorities host access restriction settings p 75 IPsec IPsec settings p 77 ...

Page 47: ...Use with Internet Explorer 8 9 10 11 If the pop up is blocked and an information bar appears when attempting to access View Logs or View Current Settings on the maintenance page enable Pop up by following the procedure explained in the information bar ...

Page 48: ...s are flagged with an orange mark When any item accompanied by an orange mark is changed the Apply shown at the top right and bottom right of each setting page changes to Apply and reboot Click Apply and reboot to confirm the new setting The new setting will be reflected and the camera will be rebooted Click Clear to restore the previous setting Accessing the Setting Menu Important To ensure secur...

Page 49: ... at the beginning of any item to display a detailed explanation of that setting item Important Do not open multiple setting pages at one time and try to change the settings of a single camera Do not use the Back or Forward buttons in the web browser to navigate between setting pages The changed settings may return to the original settings or unwanted setting changes may be applied ...

Page 50: ...istrator Password LAN IP Address DNS etc The following can be set here Administrator Password Set the administrator password LAN Set the IP address and other items needed to establish a LAN connection IPv4 Set IPv4 address IPv6 Set IPv6 address DNS Set the name server address host name and DDNS registration mDNS This will configure settings for using multicast DNS SNMP Configure the necessary sett...

Page 51: ...me Server Address Select the method for setting the name server address automatically using DHCP Select Use DHCP to use a name server address obtained automatically from the DHCP server Select Use DHCPv6 to use a name server address obtained automatically from the DHCPv6 server Select Use DHCP DHCPv6 to use a name server address obtained automatically from the DHCP server or DHCPv6 server Select D...

Page 52: ...s Setting Method is Auto DHCP p 50 DNS server registration settings must be set in advance Contact your System Administrator for the DNS server settings If the name server address 1 is unavailable the name server address 2 will be accessed However the name server address 2 must be set in advance mDNS 1 Use mDNS Set mDNS to Disable or Enable If you use mDNS the IP address and host name of the camer...

Page 53: ...is selected for Security Level select MD5 or SHA1 for the authentication algorithm 4 Authentication Password When Authentication but no encryption or Authentication and encryption is selected for Security Level set the authentication password 5 Encryption Algorithm When Authentication and encryption is selected for Security Level select DES or AES for the encryption algorithm 6 Encryption Password...

Page 54: ...P server Enter the IP address or host name of the NTP server used in NTP Server Use DHCP The camera time is synchronized with the time of the NTP server at the address acquired from the DHCP server In order to set Use DHCP you must change Network IPv4 Address Setting Method to Auto DHCP p 50 The NTP server address acquired from the DHCP server will appear in NTP Server DHCP Use DHCPv6 The camera t...

Page 55: ...hod will change to Set manually If Synchronize with NTP server is selected and the IP address of the NTP server is incorrect or a connection with the NTP server cannot otherwise be established the date and time will not be changed The NTP server query interval is 300 seconds Synchronization will take time if the time difference is large The camera s NTP broadcast mode does not support IPv6 If the ...

Page 56: ...o 1 16000 When capturing a moving subject selectinga highershutter speed can reduce blurry image capture 2 Exposure Compensation The exposure compensation when the camera starts can be set in the range of 4 Dark to 4 Bright To brighten the image set a positive value To darken the image set a negative value The setting is not available if Smart Shade Control is set to Auto 3 Metering Mode Set the m...

Page 57: ...Manual Set the values of red and blue gain according to the light source Enter a value from 0 to 1023 for both the R Gain and B Gain Daylight Fluorescent Select this option to capture video under daylight fluorescent lighting White Fluorescent Select this option to capture video under daylight fluorescent or white fluorescent lighting Warm Fluorescent Select this option to capture video under warm...

Page 58: ...ngs used in the actual operating environment from the Admin Viewer p 151 If the subject is a traffic signal or electronic scoreboard etc the captured image may flicker In this case try changing the AE Mode setting to Auto Shutter priority AE and selecting a shutter speed lower than 1 100 to see if the problem improves Setting a slow shutter speed may make it impossible for intelligent functions to...

Page 59: ... LED Setting Select Turn Off or Turn On for the LED operation status on the camera Set to Turn Off if you do not want to turn on the LED Set to Turn Off if an optional indoor dome housing for the camera is used if reflected LED light enters the capture area or otherwise interferes with image capture or if you do not want to show that the camera is operating 3 Image Flip Select Disable or Enable fo...

Page 60: ...h device name in order to identify the corresponding external device being connected Enter Device Name alphanumeric characters using up to 15 characters ASCII characters space or printable characters excluding the double quotation mark Note The external device name set here will be shown when the Admin Viewer or included RM Lite is used ...

Page 61: ...recording to a memory card p 84 The video sizes that can be selected depend on the Video Size Set setting Use Event Video Record Action p 71 to specify the destination of a video recording upload or memory card recording Video Setting Video Size Quality and Frame Rate The following can be set here All Videos Specify the set of video sizes used by the camera JPEG Set the video quality size maximum ...

Page 62: ...s for H 264 1 for details about Video Size Bit Rate Control Target Bit Rate kbps Video Quality Frame Rate fps and I Frame Interval sec settings On screen display Important When streaming two H 264 videos setting the video size settings for H 264 1 and H 264 2 to the following combinations restricts the frame rate to a maximum of 15 fps For all other combinations a frame rate of up to 30 fps can be...

Page 63: ...osition of text display from Upper left Upper right Lower left or Lower right 8 Text string display If Display designated string is selected in 6 Text display you can enter a text string of up to 15 ASCII characters spaces and printable characters for superimposed display on the video 9 Color of text Select Black Blue Cyan Green Yellow Red or Magenta White for the color of text to be displayed ove...

Page 64: ...ideo size of the RTP stream The video sizes for JPEG will vary depending on the Video Size Set configured in Video All Videos p 61 The video sizes for H 264 will be determined according to the H 264 1 and H 264 2 settings configured in Video In addition H 264 1 and H 264 2 cannot be set for multiple RTP streams 2 Frame Rate Set the frame rate if RTP streaming JPEG video For H 264 the frame rate is...

Page 65: ...lient application so the URL does not necessarily specify the method used for transmission For H 264 the bit rate control and video quality are determined by the settings in Video p 62 Regardless of the Server Audio Server Audio Transmission from the Camera setting RTP streaming audio will be used However to use audio settings select Enable for Audio Transmission from the Camera and make the setti...

Page 66: ...ting HTTP FTP Upload and E mail Notification The following can be set here General Upload Set the upload operation to be performed and the image buffer HTTP Upload Set HTTP connection uploads FTP Upload Set FTP connection uploads E mail Notification Set event information and image e mail notifications Important If the upload function is used either the Event menu must be set p 71 or the Event tab ...

Page 67: ...uery string Enter the parameter using up to 127 characters Parameters can be specified using the character p 164 8 HTTP Upload Test Clicking Exec initiates an upload test based on the settings currently entered Only one JPEG image is uploaded It is not necessary to click Apply After entering a password first click Exec then Apply the password FTP Upload 1 Notification The content of notification i...

Page 68: ...er using up to 63 characters 4 Mail Server Port Enter the port number of the SMTP server factory default setting is 25 5 Sender From Set the e mail address of the sender using up to 63 characters 6 Recipient To Set the e mail address of the recipient using up to 63 characters 7 Authentication Select None POP before SMTP or SMTP AUTH for the e mail authentication method Set an appropriate method ac...

Page 69: ...can be transmitted to the Viewer 2 Input Volume Set the volume of input for the microphone connected to the camera in the range of 1 to 100 The greater the value the larger the input volume becomes 3 Voice Activity Detection If Enable is selected the audio transmission is stopped temporarily when no audio is output This way the load of the applicable network can be reduced 4 Audio Reception from V...

Page 70: ...y Important Video and audio can be distributed to up to 30 clients However when there are many clients or they are connected to the camera over an SSL connection the video frame rate may slow down and the sound may drop out if audio reception from the camera is enabled The volume sound quality etc may change depending on the characteristics of the microphone used If Input Volume or Echo Canceller ...

Page 71: ...0 sec When the status meeting the detect criteria has continued for the duration or longer an ON event is generated 6 ON Event Operation Select the operation to be performed upon an ON event If Enable is selected 9 Preset 10 Video Record and 11 E mail Notification will be executed according to their settings upon an ON event 7 OFF Event Operation Select the operation to be performed upon an OFF ev...

Page 72: ...Mode Select the normal inactive circuit condition When Normally Open is selected the output terminals remain in the open state during normal operation and the terminals close upon an active event and open upon an inactive event When Normally Close is selected the output terminals remain in the closed state during normal operation and the terminals open upon an active event and close upon an inacti...

Page 73: ...ation will be performed when an external device input event occurs To use this function Upload E mail Notification must also be set p 68 9 External Device Output for Active Event Select whether external device output 1 or 2 is active or inactive upon an active event Select Disable to disable external device output 10 External Device Output for Inactive Event Select whether external device output 1...

Page 74: ...to Night Mode to switch to Night Mode at the start time and Day Mode at the end time Select Disable to disable Day Night Mode switching Note When using timers that run continuously for 24 hours with a Repeat Interval of 30 seconds or less set the timer start and end times so the timers can run continuously Example Sound Clip Upload 1 Browse File Specify the audio file you want to register as the s...

Page 75: ...thorized users have higher authorities than guest users For details see User Authorities and Camera Control Privileges p 136 IPv4 Host Access Restrictions 1 Apply Host Access Restrictions Set IPv4 host access restrictions to Disable or Enable 2 Default Policy If IPv4 host access restrictions are applied select Authorize Access or Prohibit Access for the default policy 3 Network Address Subnet Crea...

Page 76: ...o Disable or Enable 2 Default Policy If IPv6 host access restrictions are applied select Authorize Access or Prohibit Access for the default policy 3 Prefix Prefix Length Create a list of permitted hosts and restricted hosts and set IPv6 address access for each host to Yes or No You can specify the prefix length and set access restriction by network or host If access is prohibited access to all po...

Page 77: ...factory default setting is 480 IPsec Set Auto Key Exchange IPsec Sets 1 to 5 are available and you can specify IPsec settings for one communication device for each IPsec Set 1 IPsec Set Set IPsec Set to Disable Enable in IPv4 or Enable in IPv6 2 IPsec Mode Set IPsec mode to Tunnel Mode or Transport Mode 3 Destination IPv4 Address Destination IPv6 Address Enter the IP address of the connection dest...

Page 78: ...cryption algorithm to AES 3DES DES or NULL according to the encryption algorithm supported by the device to connect to Normally AES or 3DES is recommended 9 SA ESP Authentication Algorithm Set the ESP authentication algorithm to HMAC_SHA1_96 HMAC_MD5_96 or No Authentication according to the authentication algorithm supported by the device to connect to If ESP is used alone No Authentication cannot...

Page 79: ...y for inbound If HMAC_SHA1_96 or HMAC_MD5_96 was selected in 16 set a 160 bit or 128 bit hexadecimal respectively 20 SA AH SPI inbound Set the SA SPI value for inbound Set a desired value in the range of 256 to 4294967295 Since this setting is used as an ID for identifying the SA be careful not to specify an inbound SPI whose value is already used in the SPI for another AH Note If IPsec is used vi...

Page 80: ...mended that you stop video transmission and upload processes 2 Display Certificate Signing Request Click Exec to view the details of the certificate signing request 3 Install Server Certificate Perform this operation to install a server certificate Click Browse to select the certificate file for installation then click Exec The certificate installed will take effect after rebooting 4 Install Inter...

Page 81: ...ke effect after rebooting Encrypted Communications 1 HTTPS Connection Policy Select whether or not to use SSL communications with HTTPS connections To not use SSL communications select HTTP To use SSL communications select HTTPS or HTTP and HTTPS SSL connections will be possible after rebooting When HTTPS is selected even HTTP connections will be redirected to HTTPS and SSL communications will be ...

Page 82: ...ed This is displayed only when Authentication Method is set to EAP TLS 3 Client Private Key Status If no client private key is installed Not Installed is displayed If a client private key is installed Installed is displayed This is displayed only when Authentication Method is set to EAP TLS Certificate Management This is displayed only when Authentication Method is set to EAP TLS EAP TTLS or EAP P...

Page 83: ...eleted Important If any CA certificates client certificates and client private keys already exist they are discarded and new versions are installed An error occurs if the format of the certificate or private key to be installed is incorrect Client certificates and client private keys are checked as a pair when installing and an error occurs if they do not match The certificate and private key used...

Page 84: ...he frame rate is fixed at 1 fps Video size and quality of the recorded video are made according to the settings in the Video menu 4 Pre event Buffer number of frames Pre event Buffer sec Enter the number of frames or seconds of video to be buffered before the event The maximum amount is number of frames for a JPEG selection and number of seconds for an H 264 1 selection in Video Format 5 Post even...

Page 85: ...nt information This status indicates that video management information is being recreated Other operations cannot be performed Deleting videos This status indicates that videos are being deleted Other operations cannot be performed 3 Video Management Information Status Displays the status of the video management information The two status messages are as follows Normal This status indicates that v...

Page 86: ...y card see Memory Card Access p 162 Important Information recorded to the memory card may be regarded as personal information Take sufficient precautions for handling this information when releasing to third parties for disposal transfer or repair ...

Page 87: ...gs relate to network connectivity If any setting is changed to a value that may disable camera connection from the active web browser a dialog box appears and alerts the user Click OK to apply the new setting Depending on the new setting it may not be possible to connect to the camera again after rebooting If this happens a candidate URI for reconnecting the camera will appear if available Try the...

Page 88: ...efore restoring factory default settings in Restore Default Settings The camera can be restored to factory default settings using the reset switch as well Note however that this will reset all camera settings to factory default settings except for date and time p 181 Log Notifications 1 Use log notifications Set log notifications to Disable or Enable Log messages such as when errors occur can be s...

Page 89: ...t the e mail address of the recipient using up to 63 characters 8 Authentication Select None POP before SMTP or SMTP AUTH for the e mail authentication method Set an appropriate method according to the authentication method used by the SMTP server to send to User Name Password POP Server If POP before SMTP is selected as the e mail authentication mode enter the user name and password as well as th...

Page 90: ...90 ...

Page 91: ...Chapter 5 Admin Tools Privacy Mask Setting Panorama Image Registration View Restriction Setting Camera Preset Setting Intelligent Function Setting Viewing Logs Managing Memory Card Video ...

Page 92: ...ation Tool A panorama image creation tool that shows the entire area that can be captured by this camera Once a panorama image is captured and registered it is shown in the panorama display panel of the viewer As the panorama image is also shown when view restrictions and presets are set you can see at a glance which part of the entire area the set area is occupying View Restriction Setting Tool T...

Page 93: ...tc if a change has occurred in the captured image due to movement of a subject By setting the conditions you can let the camera detect events such as moving object abandoned object removed object camera tampering passing You can view the image on the camera while setting the position and size of the detection area and line detection conditions etc Log Viewer This viewer shows the logs of operating...

Page 94: ...ion download time will take longer about 20 to 30 seconds None of the following tools can be launched concurrently Privacy Mask Setting Tool Panorama Creation Tool View Restriction Setting Tool Preset Setting Tool and Intelligent Function Setting Tool In environments without a proxy server select Internet options Connections tab LAN settings and clear the Automatically detect settings checkbox in ...

Page 95: ...ed moved While in this mode the camera orientation will not change When the button is set to pan tilt operations can be performed 3 Switch Screen Size button Each time this button is clicked the screen size of the video display area switches between 480 x 270 and 960 x 540 4 BLC Back Light Compensation button This button turns on off backlight compensation This control is effective when the image ...

Page 96: ...tilt and zoom settings of the camera and show them in 15 2 15 4 Privacy Mask Position and Size Set left and upper edge width and height of the privacy mask 15 5 Preview settings The settings will be reflected in the video display area and in the registered privacy mask display area capture area 16 Restore settings Clear the settings you have specified on the screen of the tool and restore the sett...

Page 97: ...et settings on the Setting page have been changed The privacy mask function is not available in the following situations While the camera is starting up after being turned on Camera video in the Camera Angle Setting Tool While a panorama image is being created The position of the privacy mask will need to be set again if the image flip setting is changed You can set privacy masks for optical zoom ...

Page 98: ...of the preview frame Click Get camera info to load the current pan tilt and zoom settings If you want to cancel the changes and restore the settings saved in the camera click Restore settings The changed privacy mask area is saved in the camera Note Select a disabled privacy mask and click Quick change to enable it How to Delete Select the privacy mask area you want to delete and click Delete The ...

Page 99: ...set area is occupying Admin Viewer Preset Setting Tool Panorama Creation Tool Important If the privacy mask settings were changed using the Privacy Mask Setting Tool it is recommended that you recreate the panorama image to reflect the new privacy mask settings in the panorama image Create capture a panorama image with the Panorama Creation Tool and save it in the camera You can see at a glance wh...

Page 100: ...rama image 11 Status Display Show the panorama image capturing status such as Capturing images etc 12 Exposure Lock Select Center or Current Position for the auto exposure lock position 13 White Balance Lock Set the white balance to Do not lock Center or Current Position 14 Focus Lock Set the focus to Do not lock Center or Current Position Capturing a Panorama Image The capture is started Change t...

Page 101: ...anorama video display area will be cleared The panorama image saved in the camera is deleted Saving a Panorama Image as Image Files Opening from Image Files You can save a recorded panorama image as an image file or open image files as a panorama image Only JPEG image files created using Panorama Creation Tool can be handled How to Save Click Save to file and then select the folder you want to sav...

Page 102: ...ictions set by the View Restriction Setting Tool are applied in the following cases When the Admin Viewer is accessed with authorized user authorities When the VB Viewer is accessed When accessed via the Intelligent Function Setting Tool When accessed via RM Lite View Restriction Setting Tool To limit zoom or a certain field of view when publishing live video use the View Restriction Setting Tool ...

Page 103: ...w defined by top bottom left right edges 6 2 Wide angle preview frame green frame Wide angle restriction setting restriction of capture frame 6 3 Telephoto preview frame yellow frame Telephoto restriction setting restriction of maximum zoom ratio 7 Digital Zoom The current digital zoom usage status of the camera is shown in real time 8 Image Stabilizer The current image stabilizer usage status of ...

Page 104: ...can be checked in the view restriction setting entry box or view restriction preview frame The settings are saved in the camera Note Even when view restrictions are set an area outside the view restriction may still appear momentarily when the camera is controlled near the boundary of the view restriction To cancel the view restrictions clear the Apply the view restriction checkbox and then click ...

Page 105: ...oom range Pan controllable area Maximum horizontal captured area Maximum wide angle viewing angle Maximum vertical capture area Tilt controllable area Setting view restrictions automatically restricts the camera operating angle When wide angle is selected the capture of the camera operating angle would exceed the view restrictions if it remained the same Therefore it is narrowed automatically View...

Page 106: ...ctions it is strongly recommended that you use the Preset Setting Tool to register a preset that corresponds to the camera position of the area where you want to use intelligent functions When using presets registered in digital zoom range the registered camera positions may not be reproduced with high accuracy It is recommended that you use presets registered in the optical zoom range for preset ...

Page 107: ... 480 x 270 and 960 x 540 4 Obtain Release Camera Control button This button is used to obtain release the camera control privileges For details see Obtaining Camera Control Privileges p 141 5 Control for Admin button Displays the Control for Admin Panel p 133 6 Panorama Screen The panorama image registered in the camera is shown A preset preview frame yellow reflecting the preset settings is shown...

Page 108: ... camera A preset preview frame yellow reflecting the preset settings is shown If you drag to resize or move the frame the new frame is reflected in the preset settings 14 Update Image Load the full video from the current camera to update the video 15 Show in viewers checkbox Select this checkbox to use presets in the viewer When home position is selected in 8 this function is grayed out 16 Camera ...

Page 109: ...n be captured by the camera as a preset Be sure to enter the preset name 2 Click the Obtain Release Camera Control button to obtain the control privileges of the camera 3 Operate the camera from the video display area set it to the desired position and click Quick Registration 1 Select the preset you want to set from the Home Position Preset selection box and then fill the Preset Name field 2 Clic...

Page 110: ...u set Smart Shade Control to Auto or 1 to 7 Haze Compensation is set to Disable If you set Haze Compensation to Auto or 1 to 7 Smart Shade Control is set to Disable 3 Change the position or size of the preset preview frame yellow displayed on Full Image to set the preset position 4 Click Preview settings 5 Click Save settings 1 Select the Show in viewers checkbox 2 Click Get camera info 3 Fine tun...

Page 111: ...et selection box Select the preset you want to add to the tour schedule list 7 Preview The camera switches to the camera angle selected in Preset and the new angle can be checked in the video display area 8 Speed PT Select Slow Normal or Fast for the moving speed of the camera during panning tilting 9 Speed Z Select Slow or Fast for the camera speed during zoom 10 Pause sec Set the time at which t...

Page 112: ...a When you want to delete changes made to the tour schedule list and restore the settings registered in the camera click Restore settings When you complete setting the tour schedule list click Save settings The settings are saved in the camera Note The home position cannot be added to the tour schedule list 2 Select the preset number you want to add to the tour schedule from the Preset selection b...

Page 113: ...fication Network Video recording on storage server Upload to FTP server HTTP server Volume Detection Moving Object Detection Removed Object Detection Abandoned Object Detection Camera Camera Tampering Detection Moving Object Detection Detect moving objects This function can be used to detect visitors or suspicious individuals Moving object detection is triggered when moving objects are inside the ...

Page 114: ...moved object detection is triggered when an object is removed from the detection area for a specified duration Removing an object Background Image Generated Detected Change in Designated Area Analysis Object Removal Detected The picture object is removed and detection begins after set time Camera Tampering Detection Detect when the capture is being obstructed This function can be used to detect wh...

Page 115: ...desirable outcomes resulting from intelligent function operations Passing Detection Detect when a person or moving object crosses a specified line It determines that an object is passing when the decision point of the object detection frame crosses a detection line Passing detected Background Image Generated Detected Video Area Changes Analysis Passing Detected Detection begins when the decision p...

Page 116: ...nsation This control is effective when the image is dark due to backlight 5 Obtain Release Camera Control button This button is used to obtain release the camera control privileges For details see Obtaining Camera Control Privileges p 141 If camera control privileges have not yet been obtained elsewhere such as in the Admin Viewer the control privileges will be obtained the moment the Intelligent ...

Page 117: ...eckbox to enable the detection settings that are selected in the Detection Setting List 18 Detection Criteria tab Event tab Switch between the Detection Criteria and Event tabs Detection Criteria Specify detection settings name detection area line and detection criteria p 119 Event Specify operations to be performed when events occur p 120 19 Restore settings Clear the settings you have specified ...

Page 118: ...tness detection may not be performed as intended for up to 5 minutes If the display switches between Day mode and Night mode Restarting intelligent function Please wait is shown and intelligent function will restart Detection will not be performed while intelligent function is restarting If the camera is operated during intelligent function setting or operation Restarting intelligent function Plea...

Page 119: ... the video display area 4 Object Size Change Ratio Duration Sec Set the lower limit for the size change ratio and judgment time for the set detection area to trigger detection If the value set here is exceeded Detected mode is triggered Click the text box to enter a value directly or specify a value using the slider For details on the setting method see Setting Detection Criteria per Detection Typ...

Page 120: ...ed at the moment the detected mode is triggered to ON Audio Playback at OFF Event checkbox When selected the sound set in 4 Sound Clip Name is played at the moment the detected mode is turned OFF 4 Set the playback sound Sound Clip Name Select the sound that is to be played The sound clip name set for Sound Clip Upload under Event in the Setting page is shown in the pull down list p 74 Volume Set ...

Page 121: ...ged to change the position of the detection line Note Drag the square marks at each angle to change the shape of the detection line Click Clear detection line to delete a detection line Setting Detection Criteria per Detection Type Specify different detection criteria for each detection type Detect criteria for Moving Object Detection Set detection areas where you want to detect moving objects For...

Page 122: ...ere are multiple objects for which you want to enable detection be sure to configure Removed Object Detection for each object For Duration Sec set the time that must elapse after the object has been taken away Detected mode will be triggered to ON when an object is taken away from the detection area for a period longer than the set Duration Sec Any moving objects detected are shown with contour li...

Page 123: ... cross Passing Direction Select the direction for moving objects to pass the detection line When an object that moves in the selected direction passes the detection line line crossed is detected A preview display shows the selected passing direction on the detection line in the video display area Decision Point Select the decision point of a moving object in accordance with a detection line When a...

Page 124: ... settings Paste the copied event operations to the detection setting selected Reducing effects of lighting change Intelligent functions may not work when the entire screen is exposed to sudden changes in brightness for example when indoor lights are turned on or off Changing the detection settings may reduce this effect Note Since changing Detection Settings restarts the intelligent functions dete...

Page 125: ...e from where log files are loaded is shown From the camera s internal memory Camera Internal memory From an memory card Camera memory card From files saved to a PC File name 8 Copy Copy to the clipboard logs that you have selected on the log display area 9 Select all Select all the logs that are shown in the log display area 10 Show all logs checkbox When selected all logs including those without ...

Page 126: ...splayed automatically To download a new log file list click Download A Download dialog box is shown where you can select Internal memory or Memory Card as a download source When the list has been downloaded a dialog box showing the log file list opens Select the log file you want to view and click Download and the selected log file will be downloaded How to View Logs The log contains the following...

Page 127: ...cified conditions Log Type Select the Specify type or Specify code checkbox to filter logs by type If you do not want to filter logs by type select Not specified Specify type Specify the log level Select Error Warning or Information for the level of logs to be shown Specify log output module Select Application HTTP Server or System for the output source module whose logs will be displayed Specify ...

Page 128: ...t to mov format Export the Downloaded video selected in the video list to a mov format video file 7 Enable H 264 playback checkbox Select to play H 264 video in the Playback Videos area p 131 8 Video List Displays a list of videos recorded on an memory card and downloaded to a PC 9 Delete from Camera Delete videos selected in the video list from the memory card 10 Download Download videos selected...

Page 129: ...deos Click a video to select it Use the Ctrl key or the Shift key while clicking to select multiple videos Click Select All to select all videos on the list Narrowing Down the Number of Videos Use Filter to narrow down the number of videos that appear in the video list to the ones you need Set the following conditions and click Apply filter to show only the videos matching the specified conditions...

Page 130: ... The video is exported Note The exported video files can be played back using QuickTime 7 7 and Windows Media Player 11 12 For Windows Vista and earlier use QuickTime However playback when using this software is not guaranteed A recorded JPEG video whose size is changed during recording and exported to a mov file cannot be played back by Windows Media Player Use QuickTime to play it back Playing B...

Page 131: ...tus is Downloaded each frame is played back in real time interval according to the recording time For empty frames the preceding frame is displayed If the status is Not Downloaded or Partially Downloaded empty frames are skipped upon playback If a file is played back while still downloading playback may momentarily pause when switching files depending on the network environment Not Downloaded or P...

Page 132: ...w seconds of the first file can be played back To play back the files in succession use Export to mov format p 130 The downloaded video files can be played back using QuickTime 7 7 and Windows Media Player 11 12 For the Windows Vista operating system or earlier use QuickTime Use of these applications does not guarantee playback Deleting Videos You can delete videos from an memory card The video is...

Page 133: ...mera control privileges but the items will be grayed out Operating the Control Items The panel operates in the same way as Control for Admin of the Admin Viewer Smart Shade Control You can set Smart Shade Control For details see Setting the Smart Shade Control p 152 Haze Compensation You can adjust the video if the subject is obscured by haze For details please refer to Setting the Haze Compensati...

Page 134: ...134 ...

Page 135: ...Viewer Differences between the Admin Viewer and the VB Viewer User Authorities and Camera Control Privileges Viewer Startup and Operation Camera Control and Obtaining Camera Control Privileges Admin Viewer Operation and Settings ...

Page 136: ...e authentication etc User Authorities and Camera Control Privileges User authorities and their relative camera control privileges are specified as follows Can be changed The Administrator can change the privileges of Authorized Users and Guest Users p 75 The four authorities that can be set for users are privileged camera control camera control video distribution and audio distribution Users must ...

Page 137: ...thorities are disabled the user authentication dialog box will appear when the VB Viewer is launched When an authorized user or administrator name and password are entered the VB Viewer can be used with authorized user or administrator authorities respectively Important Only the Administrator can transmit audio from the viewer At any time the Administrator can launch the Admin Viewer to override t...

Page 138: ... detect settings checkbox in Internet Explorer Shutting Down the Viewer Close the web browser in the viewer to shut down Connecting from Admin Tools Only the administrator can connect to this viewer Refer to Launching the Admin Tools p 94 for information on launching the Admin Tools Launching the Viewer Important The Admin Tools Certificate must be installed on a PC that is using the Admin Viewer ...

Page 139: ...age shown on the screen 4 Full Screen Mode button Live images are shown in full screen mode 5 Reconnect button The camera is reconnected 6 Audio Transmission button Displays the Audio Transmission panel 7 Audio Reception button Displays the Receive Audio panel 8 Slider for tilt This slider is used to control the tilt vertical movement of the camera 9 Slider for pan This slider is used to control t...

Page 140: ...Z panel is displayed 24 Preset selection box You can control the camera with presets registered in the camera beforehand 25 Home Position button Move the camera angle to the home position 26 Event Display Panel This panel is displayed upon clicking the Event Display button The panel shows the input status of external devices and the status of image and volume detection by intelligent functions 27 ...

Page 141: ...al PTZ button The Digital PTZ panel is displayed 19 Preset selection box You can control the camera with presets registered in the camera beforehand 20 Home Position button Move the camera angle to the home position 21 Panorama Display Panel This panel is displayed upon clicking the Panorama Display button 22 Panorama Display Area Displays panorama images registered in the camera You can operate t...

Page 142: ...gle in the Panorama Display Area Move by clicking Clicking a point in the panorama window moves the pan and tilt to center on that point Move by dragging Dragging the yellow frame lines in the panorama window moves the pan and tilt to capture that area Note Clicking outside the yellow frame lines and dragging will create blue frame lines When you release the mouse button the blue lines will turn y...

Page 143: ...d When dragged left to right the camera will zoom in until the area in the rectangle fills the video display area When dragged right to left the camera will zoom out centered around the area in the rectangle Use Drag to Move to Change the Camera Angle The camera angle will move in the direction of the arrow The maximum length of the arrow is half the width and height of the video display area and ...

Page 144: ...106 Click the preset selection box and select a preset from the displayed list to go to the selected preset camera angle Click the Home Position button to move the camera angle to the home position Note Register presets and home position beforehand using the Preset Setting Tool p 108 Registered presets will appear in the preset selection box Compensating Backlight This control is effective when th...

Page 145: ...PTZ button appearance will change as follows depending on the status of the Viewer PTZ function The initial status of the Viewer PTZ panel shows the preview frame yellow occupying the entire image Adjusting the Preview Frame Size Drag the preview frame line to make the frame smaller and a magnified view of the image in the frame will be shown in the video display area The preview frame turns blue ...

Page 146: ...e camera to the viewer Note If digital PTZ is enabled while receiving H 264 video the received video changes to JPEG format Differences Between Viewer PTZ and Digital PTZ Viewer PTZ and Digital PTZ are both simple pan tilt and zoom functions that use the digital zoom function but they have the following differences because they employ different operating principles Opening the Digital PTZ Panel Cl...

Page 147: ... zoom sliders for the video display area to specify the cropping range in the video display area The preview frame on the Digital PTZ panel also moves in accordance with the operation of the pan tilt and zoom sliders Using a Preset or the Home Position You can use a registered preset or home position to specify the range for Digital PTZ Click the preset selection box and select a preset from the d...

Page 148: ... full screen mode using the button on the bottom right You can display the necessary panels for controlling the camera in the full screen mode Right click on the screen and select the necessary panel from the menu that appears Start Stop Control Obtain and release the camera control privileges Preset Select a preset Home Position Move the camera angle to the home position Panorama Displays the pan...

Page 149: ...e snapshot panel To save a still image right click on it and select the save option from the menu that appears Enter the file name desired and save the image Note The snapshot is saved as a JPEG file The saved snapshots are the same size as the video capture size Reconnect To reconnect the camera click this button Note If you reconnect audio reception will stop and camera control privileges will b...

Page 150: ... information appears Help messages such for each button and pull down menu Frame rate information Pan tilt zoom camera information image stabilization information Pan tilt and zoom information for Digital PTZ Yellow Warning A message will appear notifying the user when camera control privileges cannot be obtained audio reception stops etc Orange Error Appears when a system error occurs Important I...

Page 151: ...ver the camera IP address must be specified in Internet options Connections LAN settings Proxy server Advanced Exceptions of Internet Explorer Using Control for Admin When you have obtained control privileges click the Control for Admin button to display the Control for Admin Panel and perform camera operation and video settings Opening Closing and Moving Control Items Clicking the title of a cont...

Page 152: ...peed will not change the speed of the slider or of the pan tilt or zoom in panorama Setting the Smart Shade Control The smart shade control function differs from backlight compensation in that only dark areas are brightened while bright areas are kept intact 1 Smart Shade Control Select Auto Manual or Disable 2 Adjusting the Smart Shade Control When smart shade control is Manual set one of the 7 l...

Page 153: ...Flickerless or Auto Shutter priority AE Auto The exposure is controlled automatically Manual The exposure is set by adjusting the shutter speed aperture and gain values manually Auto Flickerless In this mode video flickering caused by fluorescent lights etc can be reduced The shutter speed is automatically adjusted according to the brightness of the environment in which the camera is used Auto Shu...

Page 154: ...ding to the capture conditions 6 Aperture If Manual is selected for Exposure set a desired aperture value Moving the slider to the left closes the aperture and darkens the image Moving the slider to the right opens the aperture and brightens the image 7 Gain If Manual is selected for Exposure set a desired gain value Moving the slider to the left decreases the gain sensitivity to brightness and da...

Page 155: ... Compensate for light source Select this option to adjust the focus position to suit the lighting being used when switching to Night Mode Fluorescent Select this option to capture video under fluorescent LED sodium or mercury lighting Halogen Lamp Select this option to capture video under halogen or incandescent lighting Infrared 740nm Select this option to capture video under infrared 740 nm wave...

Page 156: ...g values for the following items in the Control for Admin menu can be saved Smart Shade Control Haze Compensation Focus Exposure White Balance Image Quality Adjustment Day Night Pan Tilt Zoom Click Register after completing the above settings to register the custom settings 1 Custom setting button Select the numbered button with the registered custom settings to load the settings 2 Register Custom...

Page 157: ...m 3 Timer 1 to Timer 4 When Timer is selected in Auto Control set the time for switching the custom setting in Time in 24 hour format and select the custom setting number in Custom Setting or select None 4 Register Register the auto control settings Adjusting Image Quality 1 Noise Reduction Select Mild Standard or Strong for the noise reduction setting Principally this setting is more effective in...

Page 158: ...l device input will be activated and an icon will be displayed Example Input 1 inactive Input 2 active 2 Intelligent Function Image Detection The status of intelligent function image detection will be displayed When the detection settings configured in intelligent functions Moving Object Detection Abandoned Object Detection Removed Object Detection Camera Tampering Detection or Passing Detection e...

Page 159: ...utton appearance changes as shown below depending on recording status Confirming Manually Recorded Video Use the Recorded Video Utility p 128 to confirm video manually recorded to an memory card Click the Recorded Video Utility button to start the Recorded Video Utility from the Admin Viewer 1 If you have not yet obtained the camera control privileges click the Obtain Release Camera Control button...

Page 160: ...160 ...

Page 161: ...Chapter 7 Appendix Memory Card Access Modifiers Troubleshooting List of Log Messages List of Viewer Messages Restore Default Settings List of Factory Default Settings Index ...

Page 162: ...ings Address Camera IP address factory default setting 192 168 100 1 User ID Administrator user ID factory default setting root Password Administrator password factory default setting camera Directory Structure for Data Downloaded with Recorded Video Utility When video on an memory card is downloaded to a computer with the Recorded Video Utility folders are created automatically in accordance with...

Page 163: ...ad Note The file creation time will be earlier than the actual start of recording time If multiple video files were created because recording continued for several seconds or more a new file name with different values for 2 and the sequential number ending will be used In the above example if recording starts at 16 09 19 and the next file is switched to 4 seconds later the file name will be as fol...

Page 164: ...n Detection Setting 12 173 Intelligent Function Detection Setting 13 174 Intelligent Function Detection Setting 14 175 Intelligent Function Detection Setting 15 N Reason for capture character string External input device name alphanumeric characters NULL blank entry or interval timer test X Width of image Number of pixels in horizontal direction Y Height of image Number of pixels in vertical direc...

Page 165: ...specified below HTTP Upload p 67 Parameter query string All modifiers can be used FTP Upload p 67 Subdirectory Name to Create Only the modifiers y m d w H h n can be used File Name to Create Only the modifiers y m d w H M S s n can be used E mail Notification p 68 Message Body All modifiers can be used ...

Page 166: ...n Access Control on the Setting page Check the authentication method User Name Password combination of certificates and network rules for connection in 802 1X on the Setting page with the system administrator The Admin Tools will not start The Admin Viewer will not start Your web browser is not supported If this message is displayed use Internet Explorer 8 or greater Application could not be start...

Page 167: ...ion by running a test p 67 from the Upload menu Check Maintenance View Logs or logs on the server to check the detailed operating environment For View Logs see Application Uploader Messages p 169 Also see Important in p 66 For the server settings contact your System Administrator You cannot use recording mode stream transmission You cannot use recording mode stream transmission if Upload Upload is...

Page 168: ...ebview has started or stopped Description 1 2 host Host user User prio Priority W030 1 W WebView session V Session less video client N Session less event client 2 Connect Disconnect Meaning The camera server client was connected or disconnected Description 1 host Host user User video jpg h264 Number of frames W031 1 W WebView session V Session less video client Meaning When a client disconnected t...

Page 169: ...eaning The name of the upload destination could not be resolved Description uploader cannot connect the server A121 Meaning Execution of connect to upload destination failed Description uploader cannot connect the server A122 Meaning The upload destination could not be connected due to a reason other than A120 and A121 Description ftp http mode invalid uploader set none forcibly A134 Meaning The u...

Page 170: ...st was denied due to a command error 400 or parameter error 404 Description 1 request denied 2 B102 1 Client host IP address 2 Denial type 41 43 Meaning Client connection was denied due to an authentication error 41 time specification error 42 insufficient resource 43 specification of unsupported codec 45 specification of unpermitted user level 47 too many clients 49 or invalid operation mode 4a C...

Page 171: ...umber 2 Error number Meaning The settings could not be updated The audio server stops Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing Description 1 video V001 1 Starting or stopping Meaning The video server was started stopped Description starting intelligent V020 Meaning Intelligent service was started Description shutdown intelligent V021 Meaning...

Page 172: ...because video generation stopped Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing Description video 1 fatal error 2 V403 1 Video number 2 Error number Meaning The video input function was stopped because an error that does not permit recovery of the video input system was detected Countermeasure If the problem persists after rebooting the camera is ...

Page 173: ...e M301 1 mount or unmount Meaning Mount or unmount process failed Description http_auth c XXX get_password failed IP 1 H143 1 IP address Meaning An unknown user was specified in user authentication Description http_auth c XXX password doesn t match for 1 username 2 IP 3 H144 1 URL XSS vulnerability countermeasure implementation process equivalent to ftpd 2 User Name 3 IP address Meaning A wrong pa...

Page 174: ...the user memory area etc Description vbadmin c XXX Can t update system settings S307 Meaning An error generated while the settings were saved by the setup protocol Setting could not be saved Countermeasure Provide enough memory space by deleting unnecessary files in the user memory area etc Description cannot work event 1 2 3 S310 1 Error number 2 Cause of error 3 Error information Meaning An erro...

Page 175: ...he timer service Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing Description timer working error 1 S413 1 Error number Meaning An error occurred while the timer service was running Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing Description 1 camerad C001 1 starting stopping Meaning The camera contr...

Page 176: ...ticast profile 1 num_of_sessions 2 V 3 A 4 M 5 BC 6 R006 1 Client IP address 2 Profile name of requested MulticastStreaming STOP 3 Total distribution count of Video stream 4 Total distribution count of Audio stream 5 Total distribution count of Metadata stream 6 Total distribution count of AudioBackChannel Meaning Multicast was stopped Description session timeout session ID 1 R101 1 Session ID Mea...

Page 177: ...ion RTSP_port_number RTSP port number Meaning Parameter acquisition has failed Description metadata initialization error R303 Meaning Metadata distribution initialization has failed Description delete session from some kind of error client_IP 1 R304 1 Client IP address Meaning The client session terminated abnormally Description connection reset by peer client_IP 1 R304 1 Client IP address Meaning...

Page 178: ...rol is obtained You can operate the camera Camera control lost Displayed when camera control is released You cannot operate the camera until you get camera control privileges again Use the menu displayed by right clicking to exit the full screen mode When switched to full screen mode Recording to memory card aborted When recording to memory card was completed successfully The connection was termin...

Page 179: ...ected as an administrator The Admin Viewer is already connected to the camera The viewer is already connected in another window The viewer is already available in another window No audio device The Audio button has been clicked when there is no audio device or the audio device has been disabled in the PC Failed to initialize Canon Network Camera Audio Receiver ActiveX plugin is not installed withi...

Page 180: ...red to factory default settings after the camera is rebooted Administrator password Network LAN IPv4 IPv6 Date and time Host access restrictions for access control SSL TLS 802 1X Restoring Factory Default Settings with the Reset Switch on the Camera If you have forgotten or do not know the IP address of the camera or your Administrator password you cannot operate the camera via the network In this...

Page 181: ...ushing the reset switch and keep pushing the reset switch for 5 seconds or more Important If the reset switch is pushed network related settings will also be restored to factory default settings including the camera s IP address subnet mask default gateway address etc Accordingly you can no longer operate the camera from the PC you were using to connect to the camera before When initializing the c...

Page 182: ...ble Use SNMP v3 Disable Administrator Contact Information Administration Function Name VB H43 VB M42 VB H630VE VB H630D VB M620VE VB M620D VB H730F VB M720F Installation Location SNMP v1 and v2c Server Community Name SNMP v3 Server User Name Security Level No authentication and no encryption Authentication Algorithm MD5 Encryption Algorithm DES Current Date and Time Setting Setting Method Set manu...

Page 183: ...30F All Videos Video Size Set 1920 x 1080 960 x 540 480 x 270 JPEG Video Quality 480 x 270 3 Item Setting Video Quality 960 x 540 3 Video Quality 1920 x 1080 3 Video Quality Digital PTZ VB H630VE VB H630D VB H730F 3 Video Size video Transmission 480 x 270 Maximum Frame Rate Video Transmission 30 0 Video Size Upload Memory card 480 x 270 H 264 1 Video Size 480 x 270 Bit Rate Control Use bit rate co...

Page 184: ...TL 1 RTP Streaming 1 Video Size 480 x 270 JPEG Frame Rate 5 Multicast Address 0 0 0 0 Multicast Port 0 Multicast TTL 1 Audio Transmission Disable Item Setting RTP Streaming 2 Video Size 480 x 270 JPEG Frame Rate 10 Multicast Address 0 0 0 0 Multicast Port 0 Multicast TTL 1 Audio Transmission Disable RTP Streaming 3 Video Size 480 x 270 JPEG Frame Rate 15 Multicast Address 0 0 0 0 Multicast Port 0 ...

Page 185: ...Reception from Viewer Disable Output Volume 50 Echo Canceller Disable Audio Input Line In HTTP Server Authentication Method Digest Authentication HTTP Port 80 HTTPS Port 443 FTP Server FTP Server Disable WS Security Check Time on Authentication Check Video Record Setting Video Record Action Upload Volume Detection Volume Detection Event Disable Detect Criteria The reference volume level or above R...

Page 186: ...Timer 1 Timer Event Disable Start Time 00 00 End Time 00 00 Repeat Interval None Video Record Disable E mail Notification Disable External Device Output Disable Day Night Mode Switching Disable Item Setting Timer 2 Timer Event Disable Start Time 00 00 End Time 00 00 Repeat Interval None Video Record Disable E mail Notification Disable External Device Output Disable Timer 3 Timer Event Disable Star...

Page 187: ...28 Yes 15 128 Yes 16 128 Yes 17 128 Yes 18 128 Yes 19 128 Yes 20 128 Yes IPsec IPsec Auto Key Exchange Auto Key Exchange Settings IPsec SA Encryption Algorithm AES 3DES IPsec SA Authentication Algorithm HMAC_SHA1_96 IPsec SA Validity Period min 480 ISAKMP SA Encryption Algorithm AES 3DES ISAKMP SA Authentication Algorithm SHA1 DH Group Group 14 Group 5 Group 2 ISAKMP SA Validity Period min 480 IPs...

Page 188: ...H Authentication Key inbound SA AH SPI inbound IPsec Set 3 IPsec Set Disable Item Setting IPsec Mode Tunnel Mode Destination IPv4 Address Destination IPv6 Address Source IPv4 Address Source IPv6 Address Security Protocol ESP Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length 16 Destination Prefix Length 16 IKE Pre Shared Key SA ESP Encryption Algorithm AES S...

Page 189: ...ESP Encryption Key outbound SA ESP Authentication Key outbound SA ESP SPI outbound SA ESP Encryption Key inbound Item Setting SA ESP Authentication Key inbound SA ESP SPI inbound SA AH Authentication Algorithm HMAC_SHA1_96 SA AH Authentication Key outbound SA AH SPI outbound SA AH Authentication Key inbound SA AH SPI inbound Certificates Certificate Status Not Installed Country C State Province ST...

Page 190: ...190 Notification Level Error Mail Server Name Mail Server Port 25 Sender From Recipient To Authentication None User Name POP Server Item Setting ...

Page 191: ...Privileges 136 141 Camera Management Tool 15 26 28 Camera Name 56 Camera Position Control 59 Camera Specification File 43 Camera Tampering Detection 114 122 Certificate Information 82 Certificate Management 80 82 Client 69 82 Color Saturation 57 158 Control for Admin 133 151 Custom Installation 26 Custom Settings 156 D Date 54 Date and Time 54 Day Mode 59 155 Day Night 57 59 155 Day Night Mode Foc...

Page 192: ...mation Message 178 Infrared Cut Filter 155 Initial Camera Settings 56 Initial Settings 180 Input Volume 69 Installation Conditions 59 Installation Guide 5 Installing the Necessary Software 26 Intelligent Function Setting Tool 113 IP Address 50 IPsec 77 IPv4 50 IPv4 Host Access Restrictions 75 IPv6 51 IPv6 Host Access Restrictions 76 J JPEG 61 L LAN 50 Language Button 31 LED 59 Lock camera position...

Page 193: ...sk Setting Tool 95 Privileged Camera Control 75 136 Privileges 141 Pulse 72 R Reboot Item 87 Reconnect 149 Recorded Video Utility 128 Recording Manually 159 Reference Volume Level 71 Removed Object Detection 122 Reset Switch 180 Restore Default Settings 88 Restore Settings 88 RM Lite 17 Rotation 41 RTP 64 RTP Streaming 64 RTSP 64 S Search Domain 52 Self Signed Certificate 80 Server 69 Setting Menu...

Page 194: ...deo Record 72 73 74 120 Video Record Action 71 Video Record Setting 71 Video Saving 85 Video Server 69 Video Size 61 139 147 View Restriction Setting Tool 102 Viewer Admin Viewer 139 151 RM Lite Viewer 17 VB Viewer 140 Viewer PTZ 145 Voice Activity Detection 69 Volume 73 120 Volume Detection 71 158 W Warning Message 178 White Balance 57 154 WS Security 70 Z Zoom 42 139 144 ...

Page 195: ...BIE 7032 002 CANON INC 2015 ...

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