Canon RowerShot V10 Advanced User'S Manual Download | Manualshive

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Troubleshooting Guide

Power-related problems

Shooting-related problems

Problems with wireless features

Operation problems

Display problems

Playback problems

If a problem occurs with the camera, first refer to this Troubleshooting Guide. If this
Troubleshooting Guide does not resolve the problem, contact your dealer or nearest Canon
Service Center.

Power-related problems

Cannot charge the camera.

In case of charging issues, see

Charging the Camera

.

If charging does not begin, an internal error may have occurred. Force the camera off by
holding down the <

> and <

> buttons together for 8 sec. Wait a while before

restarting the camera by pressing the <

> button.

The camera is not activated even when turned on.

Charge the camera (

The indicator lamp is still lit or blinking when the camera is off.

The indicator lamp will remain on or continue to blink for a few seconds if the camera is
turned off while an image is being recorded to the card. When the image recording is
complete, the power will turn off automatically.

Battery life does not last long.

Using the camera when it is fully charged is recommended (

The following operations reduce battery life and the number of shots available.

• Recording movies over an extended period
• Using the wireless communication functions

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Summary of Contents for RowerShot V10

Page 1: ...Advanced User Guide E CT2 D251 A CANON INC 2023 ...

Page 2: ...c Operations 25 Charging the Camera 26 Inserting Removing Cards 27 Using the Screen and Stand 30 Turning on the Power 31 Basic Operations 33 Menu Operations and Settings 37 Quick Control 42 Touch Screen Operation 45 Shooting and Recording 47 Movie Recording 48 Still Photo Shooting 51 Tab Menus Movie Recording 52 Tab Menus Still Photo Shooting 54 Shooting Mode 55 Movie Recording Size 61 Sound Recor...

Page 3: ...Touch Shutter 95 Review Duration 97 General Movie Recording Precautions 98 General Still Photo Shooting Precautions 102 Playback 103 Tab Menus Playback 104 Movie Playback 105 Image Playback 108 Playback on a TV Set 112 Protecting Images 114 Erasing Images 118 Rotating Still Photos 125 Changing Movie Orientation Information 127 Rating Images 129 Resuming from Previous Playback 134 Wireless Features...

Page 4: ... Settings 204 Camera Name 205 Error Details 206 Resetting Communication Settings 207 Virtual Keyboard Operations 208 Responding to Error Messages 209 Wireless Communication Precautions 216 Security 218 Checking Network Settings 219 Wireless Communication Status 220 Set up 222 Tab Menus Set up 223 Folder Settings 225 File Numbering 228 Card Formatting 233 Auto Rotate 235 Adding Orientation Informat...

Page 5: ...tion in Movie Mode 249 App Selection for USB Connections 250 Resetting the Camera 251 Copyright Information 252 Other Information 255 Reference 256 Troubleshooting Guide 257 Error Codes 263 Information Display 264 Specifications 272 Before Disposal 283 Trademarks and Licensing 286 ...

Page 6: ...rded If the camera or memory card is faulty and images cannot be recorded or transferred to a computer Canon cannot be held liable for any loss or inconvenience caused Copyrights Unauthorized public use of images captured with the camera that include copyrighted subjects is prohibited by law Also be aware that certain public performances exhibitions etc may prohibit photography even for private en...

Page 7: ...ing is missing contact your dealer Camera Wrist strap Interface cable The camera does not come with a memory card The battery is built into the camera Be careful not to lose any of these items Caution The transmission rate with the included interface cable is equivalent to Hi Speed USB USB 2 0 7 ...

Page 8: ...Supplemental Information Check the following website for supplemental information about the camera https cam start canon H001 8 ...

Page 9: ...Compatible Accessories Check the following website for details on compatible accessories https cam start canon H002 9 ...

Page 10: ... included with the camera Provides basic camera instructions Advanced User Guide Complete instructions are provided in this Advanced User Guide For the latest Advanced User Guide refer to the following website https cam start canon C014 10 ...

Page 11: ...ction screen appears use to select the language then press If the date time zone setting screen appears use to select a setting item then press Set with the keys then press After the Welcome screen appears follow the on screen instructions to connect the camera to your smartphone In areas where the TV video system is PAL see Video System 11 1 2 3 ...

Page 12: ...recording tap or press the Start Stop button again REC is displayed in the upper left while movie recording is in progress and a blinking red frame is displayed around the screen Review the recorded movie Press the button to play the recorded movie on the screen Press the button again to return to the shooting screen Caution Avoid pinching your fingers when opening or closing the stand 12 4 5 6 ...

Page 13: ...Note To stream video see Live Streaming 13 ...

Page 14: ...ates the Quick Control Set button In addition to the above the icons and symbols used on the camera s buttons and displayed on the screen are also used in this guide when discussing relevant operations and functionality Links to pages with related topics Warning to prevent shooting problems Supplemental information Tips or advice for better shooting Troubleshooting advice 14 ...

Page 15: ...ons for Operational Instructions and Sample Photos Instructions apply to the camera with the power on It is assumed that all menu settings are set to defaults Sample photos in this guide are only for illustration 15 ...

Page 16: ...s new or was previously formatted initialized by another camera or computer format the card with this camera microSD microSDHC microSDXC memory cards SD speed class compatible UHS speed class compatible UHS I compatible Cards That Can Record Movies When recording movies use a card with ample performance fast enough writing and reading speeds for the movie recording quality 16 ...

Page 17: ...t where flammable gases may be present This may cause electric shock explosion or fire Do not touch the product connected to a power outlet during lightning storms This may cause electric shock Observe the following instructions when using a battery charger or AC adapter Periodically remove any dust buildup from the power plug and power outlet using a dry cloth Do not plug in or unplug the product...

Page 18: ...n if the product does not feel hot The use of a tripod or similar equipment is recommended when using the product in hot places and for people with circulation problems or less sensitive skin Follow any indications to turn off the product in places where its use is forbidden Not doing so may cause other equipment to malfunction due to the effect of electromagnetic waves and even result in accident...

Page 19: ...y when touched Strap is intended for use on the body only Hanging the strap with any product attached on a hook or other object may damage the product Also do not shake the product or expose the product to strong impacts Do not apply strong pressure on the lens or allow an object to hit it This may cause injury or damage to the product Do not carry the product when it is mounted on a tripod This m...

Page 20: ...l internally cold do not remove the card until the camera has adjusted to the ambient temperature Condensation may form inside the camera lens if you record 4K movies in Smooth skin movie mode in humid environments Keep the camera off until the moisture has evaporated before resuming use If the condensation does not dissipate try changing the recording mode or setting the camera to an option other...

Page 21: ...n high temperatures It will return to normal at room temperature Cards To protect the card and its recorded data note the following Do not drop bend or wet the card Do not subject it to excessive force physical shock or vibration Do not touch the card s electronic contacts with your fingers or anything metallic Do not affix any stickers etc on the card Do not store or use the card near anything th...

Page 22: ...Part Names Attaching the Strap 3 4 2 1 5 6 7 8 11 12 13 14 15 16 17 19 18 9 10 20 21 22 23 24 22 ...

Page 23: ...er 8 Power button 9 Indicator 10 Left button 11 Up Self timer Erase button 12 Right button 13 Comm Multi access button 14 Playback button 15 Quick Control Set button 16 Down Info button 17 Menu button 18 Tripod socket 19 Card slot 20 Lens 21 Speaker 22 Stereo microphone 23 Digital terminal 24 Start Stop button 23 ...

Page 24: ...Attaching the Strap Attach the included wrist strap to the camera strap mount 24 ...

Page 25: ...s preparatory steps before you start shooting and the basic camera operations Charging the Camera Inserting Removing Cards Using the Screen and Stand Turning on the Power Basic Operations Menu Operations and Settings Quick Control Touch Screen Operation 25 ...

Page 26: ...stop if the camera becomes hot Note For charging and powering the camera an optional USB Power Adapter PD E1 is recommended Some commercially available power adapters USB Type C have also been confirmed to work with the camera For details check the Canon website Upon purchase the built in battery is not fully charged Charge the battery before use Charge the camera on the day you will use it or the...

Page 27: ...SD microSDHC microSDXC cards is not supported Insertion 1 Open the cover Turn the camera off After making sure the indicator is off open the cover and rotate it out of the way 2 Insert the card Insert the card with the label face down Inserting cards the wrong way may damage the camera 27 ...

Page 28: ...3 Close the cover 28 ...

Page 29: ... slot cover during this time To avoid image data corruption and damage to cards or the camera never do any of the following while the indicator is lit Removing the card Shaking or striking the camera If a card related error message is displayed on the screen remove and reinsert the card If the error persists use a different card If you can transfer images on the card to a computer transfer all the...

Page 30: ... opens to about 180 Using the stand you can set up the camera tilting downward in a range of 30 to 10 or upward in a range of 10 to 30 Caution Avoid forcing the screen too far open which puts undue pressure on the hinge Note A mirror image right left reversed of subjects is displayed when the screen faces subjects in front of the camera 30 ...

Page 31: ...screen is displayed on initial startup To change the interface language see Language Setting the date time and time zone If the date time zone setting screen appears when you turn the camera on see Date Time Zone Changing the video system The video system is set to NTSC Change it to PAL in areas where the TV video system is PAL To change the video system see Video System 31 ...

Page 32: ...can still be used Battery will be depleted soon blinks Charge the battery Note Doing the following will deplete the battery faster Using the Wi Fi function or Bluetooth function Less recording time may be available depending on the actual shooting conditions In low ambient temperatures shooting may not be possible even with a sufficient battery level 32 ...

Page 33: ...n Info Button Comm Multi Access Button Indicator Display Start Stop Button Press the Start Stop button in Movie mode to start recording Press it again to stop recording Press the Start Stop button in still photo mode to take one picture 33 ...

Page 34: ... Down Info Button Each press of the Down Info button changes the information shown The following sample screens are for movie recording 34 ...

Page 35: ...screen Press the button to set it During playback you can send images to a smartphone or tablet collectively referred to as smartphones connected to the camera via Wi Fi by pressing the button Select images with the keys then press the button Caution Functions assigned to the button may not be available in some recording modes In this case a message is displayed when you press the button to indica...

Page 36: ...atus Camera Status Green Turned on Recording stills to the memory card or reading stills from the card Slow blinking Display off Blinking Recording movies to the memory card or reading movies from the card Transmitting via Wi Fi Orange Turned on Charging via USB Blinking USB charging error 36 ...

Page 37: ...Menu Operations and Settings Menu Screen Menu Setting Procedure Dimmed Menu Items 37 ...

Page 38: ...n 1 Main tabs 2 Secondary tabs 3 Menu items 4 Shooting 5 Playback 6 Wireless communication 7 Set up 8 Menu settings Some tabs menu items and setting options may not be displayed depending on the recording mode 38 ...

Page 39: ...Menu Setting Procedure 1 Display the menu screen Press the button to display the menu screen 2 Select an item Press to select an item then press the button 39 ...

Page 40: ... standby screen is displayed Select an option to configure the setting 4 Set the option Press the button to set it 5 Exit the setting Press the button Note The description of menu functions hereafter assumes that you have pressed the button to display the menu screen To cancel the operation press the button 40 ...

Page 41: ...ing it You can see the overriding function by selecting the dimmed menu item and pressing the button If you cancel the overriding function s setting the dimmed menu item will become settable Caution You may not be able to see the overriding function for certain dimmed menu items Note You can reset menu functions to the default settings by selecting Reset camera 41 ...

Page 42: ...played Available setting items vary by shooting mode 1 Press the button 2 Select a setting item and set your preferred option Movie recording mode Still photo shooting mode Press the keys to select an item You can also set Movie rec size and Autofocus method from menu screens 42 ...

Page 43: ... yellowish colors RetroGreen Faded with a green filter effect overall Old buildings cityscapes Sepiatone Faded with a sepia filter effect overall AccentRed All colors except reds are faded Scenes that include some reddish colors TastyWarm High saturation and bright midtones with warm colors overall Scenes that include food or beverages in warm tones TastyCool High saturation and bright midtones wi...

Page 44: ...ered with smooth gradation and may result in image noise Some camera settings or subjects may prevent you from obtaining your expected colors Color tone Press to shift color tones toward Blue or Amber and press the button to shift toward Magenta or Green 44 ...

Page 45: ...p touch briefly and then remove your finger from the screen For example when you tap the Quick Control screen appears By tapping you can return to the preceding screen Note To have the camera beep for touch operations set Beep to Enable By default beeping volume for touch operations is set to 0 45 ...

Page 46: ...Dragging Sample screen Menu screen Slide your finger while touching the screen For example drag on the main tabs to move to a different tab 46 ...

Page 47: ...ovie Recording Size Sound Recording Movie ISO Speed Settings Movie Auto Slow Shutter ND Filter White Balance Autofocus Method Movie Self Timer IS Settings Movie Auto Level Grid Recording Emphasis Aspect Marker Reverse Display Standby Low Resolution Display During HDMI Connection Image Quality Still Image Aspect Ratio Touch Shutter Review Duration General Movie Recording Precautions General Still P...

Page 48: ...ction press the button Press the button again to return to the shooting screen When is displayed around an AF point you can use the keys to change the subject to focus on Focusing on subjects in a specific position Set Autofocus method to Specified frame AF Tap a position to focus on then move the AF point on the AF point screen Align the AF point with the subject Pressing the button returns the A...

Page 49: ...ng tap it again If is not displayed press the key A green frame appears once the subject is in focus A yellow frame is displayed with when the camera cannot focus on subjects Caution If you perform camera operations during movie recording the camera s built in microphone may also record sounds of the camera operations 49 ...

Page 50: ... progress and a blinking red frame is displayed around the screen Sound is recorded by the microphone 1 To stop movie recording tap or press the Start Stop button To review the recorded movie press the button Note Audio is recorded in stereo The microphone picks up sound in front of and behind the camera on the left and right and above it 50 ...

Page 51: ...you want to capture Press the Start Stop button to shoot A yellow frame is displayed when the camera cannot focus on subjects Note For fully automatic operation from focusing to shooting simply by tapping a subject set Touch Shutter to Enable 51 ...

Page 52: ...e or Movie IS mode 2 Available only in Auto movie or Manual exposure movie mode 3 Not displayed in Smooth skin movie mode Shooting 1 1 Shooting mode 2 Movie rec size 3 Sound recording 4 ISO speed settings 2 Shooting 2 1 Auto slow shutter 1 2 ND filter 3 White balance 1 52 ...

Page 53: ...Shooting 3 1 Autofocus method 2 Movie self timer 3 Digital IS 4 Auto level Shooting 4 1 Grid display 2 Recording emphasis 3 Aspect marker 4 Reverse display 5 Standby Low res 3 6 HDMI display 1 53 ...

Page 54: ...ting For still photo shooting set the shooting mode to Auto photo Shooting 1 1 Shooting mode 2 Image quality 3 Still img aspect ratio 4 Self timer Shooting 2 1 Touch Shutter 2 Grid display 3 Review duration 4 Reverse display 54 ...

Page 55: ...Shooting Mode Auto Movie Smooth Skin Movie Movie IS Mode Manual Exposure Movie Auto Photo You can change the recording mode to suit the scene 1 Select Shooting mode 55 ...

Page 56: ...s the keys to select the recording mode then press the button To switch to Photo mode press the button Auto Movie Select Exposure is controlled automatically to suit the brightness Screen brightness can be adjusted by selecting 56 ...

Page 57: ...cus on the face Before shooting make sure appears on the subject s face when you are focusing Caution Areas other than people s skin may be modified depending on the shooting conditions If the smooth skin effect is too strong images may not look as expected Take some test shots in advance and check the results 4K movie recording precautions Image quality on the standby screen may differ from image...

Page 58: ... movie recording with reduced camera shake You can select Digital IS or Auto level on the Quick Control screen Screen brightness can be adjusted by selecting Caution Digital IS is set to Off when you have specified digital zoom 58 ...

Page 59: ...er speed aperture value and ISO speed With ISO speed set to you can set exposure compensation 1 Select 2 Select an item Set by pressing the keys Check the exposure level mark 2 to see how far the current exposure level is from the standard exposure level 1 59 ...

Page 60: ...per right of the screen during shooting People Subjects Other Than People Background Color In Motion Nature Outdoor Scene In Motion Close Bright Gray Backlit Blue Sky Included Light blue Backlit Sunset 1 1 Orange Spotlight Dark blue Dark Night Scenes 1 1 Icons of scenes selected from those that can be detected are displayed Note For certain scenes or shooting conditions the icon displayed may not ...

Page 61: ...rd Movies Movie Recording Time Limit You can set the recording size frame rate and compression method in Movie rec size Note that the frame rate is updated automatically to match the Video system setting Image Size Aspect Ratio 3840 2160 16 9 1920 1080 16 9 61 ...

Page 62: ... the playback compatibility will be higher This will make the available recording time longer than with IPB Standard with a card of the same capacity Movie recording format MP4 All movies you record with the camera are recorded as movie files in MP4 format file extension MP4 Caution If you change the Video system setting also set Movie rec size again Normal playback of files such as 4K or movies m...

Page 63: ... may increase the internal camera temperature faster or higher than for regular movies If a white or red icon appears during movie recording the card may be hot so stop recording the movie and let the camera cool down before removing the card Do not remove the card immediately Condensation may form inside the camera lens if you record 4K movies in Smooth skin movie mode in humid environments 63 ...

Page 64: ...rd with a slow reading speed the movie may not be played back properly When recording movies use high performance cards with a writing speed sufficiently higher than the bit rate When movies cannot be recorded properly format the card and try again If formatting the card does not resolve the problem refer to the card manufacturer s website etc Note To obtain better performance with the card format...

Page 65: ...ached recording stops automatically You can start recording a movie again by pressing the Start Stop button which records the movie as a new file Caution The camera s internal temperature may rise and less recording time may be available after extended movie playback Live View display 65 ...

Page 66: ...perations may be captured with built in or external microphones For best results avoid using wireless features when recording If you perform camera operations during movie recording the camera s built in microphone may also record sounds of lens or camera operations If so it may help reduce these sounds if you use an external microphone equipped with an output plug and position it away from the ca...

Page 67: ...vel is adjusted automatically Auto level control will take effect automatically in response to the sound level Manual You can adjust the sound recording level as needed Select Rec level and press the keys while looking at the level meter to adjust the sound recording level Look at the peak hold indicator and adjust so that the level meter sometimes lights up on the right of the 12 12 dB mark for t...

Page 68: ...reduce audio distortion in windy outdoor scenes Disabled when external microphone is connected to the external microphone IN terminal When the wind filter function takes effect part of the low bass sounds will also be reduced 68 ...

Page 69: ...ing the keys You can also select ISO Auto by pressing the button Max for ISO speed Enables you to set the maximum value for ISO speed used for Full HD movie recording Max for Enables you to set the maximum value for ISO speed used for 4K movie recording Caution Max for ISO speed and Max for do not determine the maximum value for ISO Auto 69 ...

Page 70: ... skin movie to Disable Applies when the frame rate of the movie recording size is or 1 Select Auto slow shutter 2 Select an option Disable Enables you to record movies with smoother more natural movement less affected by subject shake than when set to Enable Note that under low light movies may be darker than when set to Enable Enable Enables you to record brighter movies than when set to Disable ...

Page 71: ...Note Setting to Disable is recommended when recording moving subjects under low light or when afterimages such as trails may occur 71 ...

Page 72: ...On or Auto makes it more likely that image noise will occur even in bright scenes because it is easier for the ISO speed to increase ND Neutral Density Precaution on using Auto ND filter ND filter status does not change once recording begins for movie recording or streaming even when Auto is set For best results set to Off if you will go from a bright to a dark environment while recording movies N...

Page 73: ...The human eye adapts to changes in lighting so that white objects look white under all kinds of lighting Cameras determine white from the color temperature of lighting and based on this apply image processing to make color tones look natural in your shots For and setting instructions see Auto White Balance To set your preferred color temperature select in White balance press then press the keys Ap...

Page 74: ...ncrease the intensity of the image s warm color cast when shooting a tungsten light scene If you select White priority you can reduce the intensity of the image s warm color cast 1 Select White balance 2 Select With selected press the button 3 Select an option 74 ...

Page 75: ...Caution Precautions when set to White priority The warm color cast of subjects may fade When multiple light sources are included in the scene the warm color cast of the picture may not be reduced 75 ...

Page 76: ...an be set from approx 2500K to 10000K in 100K increments Note When setting the color temperature for an artificial light source correct the white balance toward magenta or green in on the Quick Control screen as needed When setting to a value measured with a commercially available color temperature meter take some test shots in advance and adjust the setting as needed to compensate for any differe...

Page 77: ...ied Frame AF AF Shooting Tips Shooting Conditions That Make Focusing Difficult You can change the method of autofocusing autofocus method to suit the subject and scene you are shooting 1 Select Autofocus method 2 Select an autofocus method 77 ...

Page 78: ...Caution An object other than a human face may be detected as a face The camera may not detect faces that are very small or large in the picture too bright or dark or partly hidden AF may not detect subjects or people s faces at the edges of the screen Recompose the shot to center the subject or bring the subject closer to the center 78 ...

Page 79: ...F The camera focuses in a single AF point that you specify You can move the AF point to your preferred position by tapping dragging or using the keys after tapping the screen to display the AF point selection screen 79 ...

Page 80: ... Shooting Tips It may take some time to focus depending on the subject and shooting conditions The available autofocus range varies depending on the aspect ratio image stabilization and other settings 80 ...

Page 81: ... brightness colors or patterns Night scenes or points of light The image flickers under fluorescent or LED lighting Extremely small subjects Subjects at the edge of the screen Strongly backlit or reflective subjects Example Car with a highly reflective surfaces etc Near and distant subjects covered by an AF point Example Animal in a cage etc Subjects that keep moving within the AF point and will n...

Page 82: ...mer 2 Select an option 3 Record the movie After you press the Start Stop button the camera beeps and displays number of seconds left before recording Note Can also be set by pressing the key on the shooting screen To cancel the self timer either tap the screen or press the button 82 ...

Page 83: ...uto level to Disable 1 Select Digital IS 2 Select an option Off Deactivates image stabilization On Camera shake will be corrected The image will be slightly magnified Enhanced Compared to when On is set stronger camera shake can be corrected The image will be more magnified 83 ...

Page 84: ... Off when using a tripod Depending on the subject and shooting conditions subject blur may be noticeable subjects may look out of focus momentarily due to the effect of the Digital IS setting Images look more grainy due to the Digital IS setting which magnifies images Noise dots of light etc may also become noticeable 84 ...

Page 85: ...vel Auto leveling helps keep movies straight as you record them With this feature set the display area may narrow and subjects may be enlarged Caution Set Digital IS to Off 1 Select Auto level 2 Select an option 85 ...

Page 86: ...Grid A grid can be displayed on the screen 1 Select Grid display 2 Select an option 86 ...

Page 87: ...Recording Emphasis Displays a blinking red frame around the screen during movie recording This makes it easy to see at a glance that recording is in progress 1 Select Recording emphasis 2 Select On 87 ...

Page 88: ...ded movie you can display aspect markers on the movie recording screen during standby and recording to be aware of the final angle of view after editing 1 Select Aspect marker 2 Select an option To hide the markers select Off Caution Markers are not included in recorded movies 88 ...

Page 89: ... can be displayed when you shoot with the screen rotated toward the subject toward the front of the camera 1 Select Reverse display 2 Select On Select Off if you prefer not to reverse display when the screen is facing the subject 89 ...

Page 90: ...result it may enable you to record movies over a longer period 1 Select Standby Low res 2 Select On Caution Image quality on the standby screen may differ from image quality on the screen during movie recording Briefly when you start recording movies image display may remain on the current frame instead of being updated 90 ...

Page 91: ...ect HDMI display 2 Select an option Enables movie display both on the camera screen and on the other device via HDMI output Camera operations such as image playback or menu display are shown on the other device via HDMI not on the camera screen Deactivates the camera screen during output via HDMI so that the screen is blank Shooting information AF points and other information is shown in the HDMI ...

Page 92: ... information prevents display of warnings about the card space battery level or high internal temperature via HDMI During HDMI output display of the next image may take some time if you switch between movies of different recording sizes or frame rates Avoid operating the camera when recording movies to external devices which may cause information to be displayed in the HDMI video output Brightness...

Page 93: ...Image Quality You can select the pixel count and the image quality 1 Select Image quality 2 Select an option 93 ...

Page 94: ...Still Image Aspect Ratio You can change the image s aspect ratio 1 Select Still img aspect ratio 2 Select an option 94 ...

Page 95: ...atically 1 Select Touch Shutter 2 Select Enable 3 Tap the screen to shoot Tap the face or subject on the screen After the camera focuses the AF point turns green and a picture is taken automatically The AF point turns yellow if the camera cannot focus but a picture is still taken 95 ...

Page 96: ...Caution When shooting by tapping with Review duration set to Hold you can take the next shot by tapping 96 ...

Page 97: ...iately after you shoot set to Hold and if you prefer not to have the image displayed set to Off 1 Select Review duration 2 Select an option Note When Hold is set images are displayed as long as the time set in the Screen off option of Power saving 97 ...

Page 98: ...gs are adjusted or in other situations The guidance warns that the camera may become hot internally if movies are recorded under the current settings and that if you continue recording the camera may turn off automatically If you will record over an extended period consider changing the setting indicated by the guidance so that you can record without the camera displaying guidance If you prefer to...

Page 99: ...te but once the temperature reaches level 8 the color changes flashes in red if you continue recording after the indicator reaches level 9 marked in orange A flashing icon indicates that the camera will soon turn off automatically A message is displayed if you continue to record while the icon is flashing and the camera automatically turns off Subsequent recording To keep recording under the same ...

Page 100: ...a becomes warm during streaming or during image output to external devices To avoid low temperature contact burns at this time do not touch the camera over an extended period The camera may turn off automatically if communication or an external device connection is lost 100 ...

Page 101: ...g If necessary also see General Still Photo Shooting Precautions The camera may become warm during streaming or during image output to external devices Use the stand or a tripod or take other measures to avoid handheld recording Recording and image quality If there is a very bright light source in the image the bright area may appear black on the screen Movies are recorded almost exactly as they a...

Page 102: ...yed image may not reflect the brightness of the captured image Pointing the camera at different direction may momentarily prevent correct display of brightness Wait until the brightness level stabilizes before shooting If there is a very bright light source in the image the bright area may appear black on the screen However the actual captured image will correctly show the bright area Under low li...

Page 103: ...y or selection on this camera may not be possible for images captured on other cameras or images from this camera that have been edited or renamed on a computer Tab Menus Playback Movie Playback Image Playback Playback on a TV Set Protecting Images Erasing Images Rotating Still Photos Changing Movie Orientation Information Rating Images Resuming from Previous Playback 103 ...

Page 104: ...Tab Menus Playback Playback 1 1 Protect images 2 Erase images 3 Rotate stills 4 Change mov rotate info 5 Rating Playback 2 1 View from last seen 104 ...

Page 105: ...ct a movie to play In single image display a icon in the center of the screen indicates that the image is a movie In index display perforations at the left edge of a thumbnail indicate a movie Movies cannot be played from index display so press the button to switch to single image display 105 ...

Page 106: ... movie will start playing back Sound is played through the speaker You can pause playback and access the movie playback panel by pressing the button Press it again to resume the playback Press the keys to adjust the volume even during playback 106 ...

Page 107: ...ess the key Holding down the key will fast forward the movie Playback position hh mm ss Playback time hours minutes seconds Volume Press the keys to adjust the speaker volume Press the button to return to single image display Caution Adjust the volume using television controls when the camera is connected to a television for movie playback because volume cannot be adjusted by pressing the keys Mov...

Page 108: ...ack Press the button The last image captured or played back is displayed 2 Browse images To play back images starting with your most recent shot press the key To play back images starting with the first captured image press the key Each time you press the button the display will change 108 ...

Page 109: ...n display Shooting information display With the shooting information screen displayed you can swipe up or down to view other information 3 Exit image playback Press the button to exit image playback and return to shooting standby 109 ...

Page 110: ...ouch screen panel that you can touch to control playback Supported touch operations are like those used with smartphones and similar devices First press the button to prepare for touch playback Browse images Index display Magnified view 110 ...

Page 111: ...Note You can also magnify display by double tapping with one finger 111 ...

Page 112: ...en confirm that Video system is correctly set to For NTSC or For PAL depending on the video system of your television 1 Connect the HDMI cable to the camera Insert the HDMI cable in the camera s terminal 2 Connect the HDMI cable to the television Connect the HDMI cable to the television s HDMI IN port 3 Turn on the television and switch the television s video input to select the connected port 4 T...

Page 113: ...or disconnecting the cable between the camera and television turn off the camera and television Depending on the television part of the image displayed may be cut off Do not connect any other device s output to the camera s terminal Doing so may cause a malfunction Certain televisions may not display the images due to incompatibility It may take some time before images are displayed To avoid delay...

Page 114: ...on If you format the card the protected images will also be erased Note Once an image is protected it cannot be erased by the camera s erase function To erase a protected image you must first cancel the protection If you erase all the images only the protected images will remain This is convenient when you want to erase all unneeded images at once Protecting Individual Images 1 Select Protect imag...

Page 115: ...lect the image to protect 4 Protect the image Press the button to protect the selected image after which it will be labeled with a icon 1 at the top of the screen To cancel protection and clear the icon press the button again To protect another image repeat steps 3 and 4 115 ...

Page 116: ...range to protect all the specified images at once 1 Select Select range Select Select range in Protect images 2 Specify the range of images Select the first image start point Next select the last image end point The images in the specified range will be protected and the icon will appear To select another image to protect repeat step 2 116 ...

Page 117: ...images in a folder or on a card at once When you select All images in folder or All images on card in Protect images all the images in the folder or on the card will be protected To cancel protection select Unprotect all images in folder or Unprotect all images on card 117 ...

Page 118: ...y images individually or erase them in one batch Protected images will not be erased Caution Once an image is erased it cannot be recovered Make sure you no longer need the image before erasing it To prevent important images from being erased accidentally protect them Erasing Images Individually 1 Press the button 2 Select the image to be erased Press the keys to select the image to erase 3 Press ...

Page 119: ...4 Erase the image Select Erase 119 ...

Page 120: ...he images to be erased you can erase all those images at once 1 Select Erase images 2 Select Select and erase images 3 Browse images Press the keys to select the image to erase then press the button To select another image to be erased repeat step 3 Press the button 120 ...

Page 121: ...4 Erase the images Select OK 121 ...

Page 122: ... the specified images at once 1 Select Select range Select Select range in Erase images 2 Specify the range of images Select the first image start point Next select the last image end point A checkmark will be appended to all the images within the range between first and last images To select another image to be erased repeat step 2 3 Press the button 122 ...

Page 123: ...4 Erase the images Select OK 123 ...

Page 124: ... all the images in a folder or on a card at once When you select All images in folder or All images on card in Erase images all the images in the folder or on the card will be erased Note To erase all the images including protected images format the card 124 ...

Page 125: ...ed image to the desired orientation 1 Select Rotate stills 2 Select an image to rotate Press the keys to select an image 3 Rotate the image Each time you press the button the image is rotated clockwise as follows 90 270 0 To rotate another image repeat steps 2 and 3 125 ...

Page 126: ...rotate to On before taking pictures you need not rotate the image with this function If the rotated image is not displayed in the rotated orientation during image playback set Auto rotate to On Movies cannot be rotated 126 ...

Page 127: ...formation You can manually edit movie playback orientation information which determines which side is up 1 Select Change mov rotate info 2 Select a movie Press the keys to select the movie with orientation information to change 127 ...

Page 128: ...ecify which side is up Each press of the button edits the movie orientation information as follows Caution Movies are played horizontally on the camera and via HDMI video output regardless of the Add rotate info setting Movie orientation information of movies recorded with other cameras cannot be edited with this camera 128 ...

Page 129: ...g by Specifying the Range Rating All Images in a Folder or on a Card You can rate images on a scale of 1 5 This function is called rating Rating images can help you organize them Rating Individual Images 1 Select Rating 2 Select Select images 129 ...

Page 130: ...e image Press the button so that the current rating is outlined in blue as shown Press the keys to select a rating mark then press the button When you append a rating mark to the image the number beside the set rating will increase by one To rate another image repeat steps 3 and 4 130 ...

Page 131: ...e all the specified images at once 1 Select Select range Select Select range in Rating 2 Specify the range of images Select the first image start point Next select the last image end point A checkmark will be appended to all the images within the range between first and last images To select other images repeat step 2 3 Press the button 131 ...

Page 132: ...4 Rate the image Press the keys to select a rating mark then select OK All the images in the specified range will be rated same rating at once 132 ...

Page 133: ...n you select All images in folder or All images on card all the images in the folder or on the card will be rated Press the keys to select a rating then select OK When you are not rating images or canceling the rating select Note Values next to rating marks are displayed as if more than 1 000 images have that rating 133 ...

Page 134: ...k 1 Select View from last seen 2 Select an option Enable Playback resumes from the last image displayed unless you have just finished shooting Disable Playback resumes from your most recent shot whenever the camera is restarted 134 ...

Page 135: ...retion Canon cannot be held liable for any loss or damage caused by unauthorized access or other security breaches Tab Menus Wireless Features Connecting to a Smartphone or Tablet Connecting to a Wireless Remote Control Uploading Images to image canon Live Streaming Advanced Connections GPS Settings Basic Communication Settings Reconnecting via Wi Fi Bluetooth Editing Deleting Devices for Connecti...

Page 136: ...smartphone tablet 2 Connect to Wireless Remote 3 Upload to image canon 4 Live streaming 5 Advanced connection 6 GPS settings Communication functions 2 1 Airplane mode 2 Wi Fi settings 3 Bluetooth settings 4 Camera name 5 Error details 6 Reset communication settings 136 ...

Page 137: ...figured while the camera is connected to computers or other devices via an interface cable Wi Fi connections are terminated when you turn the camera off With a Wi Fi connection established the camera s auto power off does not function 137 ...

Page 138: ...g the camera with a smartphone Establish a Wi Fi connection using only the smartphone Establish a Wi Fi connection with the camera even when it is off Geotag images with GPS information acquired by the smartphone Control the camera remotely from a smartphone You can also do the following after connecting the camera to a smartphone via Wi Fi Browse and save images on the camera from a smartphone Co...

Page 139: ...hich Android or iOS is installed Use the latest version of the smartphone OS Camera Connect can be installed from Google Play or App Store Google Play or App Store can also be accessed using the QR codes that appear when the camera is paired or connected via Wi Fi to a smartphone Note For the operating system versions supported by Camera Connect refer to the download site of Camera Connect Sample ...

Page 140: ... displayed initially indicates that the smartphone and camera are already paired go to step 10 1 Select Connect to smartphone tablet 2 Select OK This screen is not displayed if the Wi Fi setting is already set to Enable 3 Select Add a device to connect to 140 ...

Page 141: ...ady set to Enable 5 Press the button 6 Start pairing Press the button to start pairing If Camera Connect is not installed use the smartphone to scan the QR code on the screen go to Google Play or App Store to install Camera Connect then press the button to start pairing 141 ...

Page 142: ...amera Connect Following the instructions in the app select the camera for pairing 8 Establish a Bluetooth connection When a message appears on the smartphone use the smartphone as indicated Press the button 142 ...

Page 143: ...econnecting via Wi Fi Bluetooth Keep in mind that the camera battery level may be low the next time you want to use it because Bluetooth connections consume battery power even when the camera is off Troubleshooting pairing Keeping pairing records for previously paired cameras on your smartphone will prevent it from pairing with this camera Before you try pairing again remove pairing records for pr...

Page 144: ...11 Confirm that the devices are connected via Wi Fi Wi Fi on is displayed on the camera screen The Wi Fi connection to a smartphone is now complete To end the Wi Fi connection select Disconnect on the Wi Fi on screen Terminating the Wi Fi connection will switch the camera to the Bluetooth connection To reconnect start Camera Connect and tap the function you will use 144 ...

Page 145: ...n screen Confirm Wi Fi settings You can check setting details for Wi Fi connections Error details After any Wi Fi connection errors you can check the error details Disconnect Terminates the Wi Fi connection 145 ...

Page 146: ... view a live image on the smartphone Bluetooth remote controller Enables remote control of the camera from a smartphone paired via Bluetooth Not available when connected via Wi Fi Auto power off is disabled while you are using the Bluetooth remote controller feature Camera settings Camera settings can be changed You can check other functions from the main Camera Connect screen 146 ...

Page 147: ...era is off as long as it is paired to the smartphone via Bluetooth If you prefer not to stay connected to the camera via Wi Fi or Bluetooth when it is off either set Airplane mode to On or set Bluetooth settings to Disable Caution This function can no longer be used if the wireless settings are reset or the smartphone connection information is erased 147 ...

Page 148: ...ng Cancel pairing with a smartphone as follows 1 Select Connect to smartphone tablet 2 Select Edit delete device 3 Select the smartphone to cancel pairing with Smartphones currently paired with the camera are labeled 148 ...

Page 149: ... Select Delete connection information 5 Select OK 6 Clear the camera information on the smartphone In the smartphone s Bluetooth setting menu clear the camera information registered on the smartphone 149 ...

Page 150: ...eless Remote Control BR E1 sold separately via Bluetooth for remote control shooting 1 Select Connect to Wireless Remote 2 Select Add a device to connect to The following message appears if the camera is paired with a smartphone End the current Bluetooth connection and pair with the Wireless Remote 150 ...

Page 151: ...y for at least 3 sec After a message confirms that the camera is paired with the BR E1 press the button 5 Set up the camera for remote shooting For instructions after the pairing is complete refer to the BR E1 s Instruction Manual Caution Keep in mind that the camera battery level may be low the next time you want to use it because Bluetooth connections consume battery power even when the camera i...

Page 152: ...Note When you will not use Bluetooth setting Bluetooth settings to Disable is recommended 152 ...

Page 153: ...celing the Pairing Before pairing with a different BR E1 clear the information about the connected remote control 1 Select Connect to Wireless Remote 2 Select Delete connection information 3 Select OK 153 ...

Page 154: ...to enter an email address used on the smartphone For instructions on how to use image canon services and details on countries and regions where it is available visit the image canon site https image canon Separate ISP connection and access point fees may apply 1 Select Upload to image canon 2 Select OK This screen is not displayed if the Wi Fi setting is already set to Enable 154 ...

Page 155: ...3 Select Connect If the dedicated app has not been installed select Install 4 Select OK 5 Scan the QR code with the dedicated app Select OK 155 ...

Page 156: ... via Wi Fi Follow the instructions for the connection method used Connecting via WPS Connecting manually to detected networks Connecting manually by specifying access point information 7 Confirm that the number is displayed in the dedicated app Select OK 156 ...

Page 157: ...o send starts when the camera is off and connected to a power source to charge it over USB Note that auto send will start after the camera has been charged for a while if the remaining capacity is initially low When camera is turned on Auto send starts when the camera is turned on Select OK then press the button 157 ...

Page 158: ...9 Complete the settings Press the button Note The icon changes to The camera model name is registered at image canon 158 ...

Page 159: ...n screen Auto send Change the auto send settings Type to send Select the type of images uploaded Switch network Change the settings for Wi Fi connections Clear camera web link settings Clear the camera web link settings 159 ...

Page 160: ...heck the streaming requirements and terms of service in advance on the streaming site Pairing with a Smartphone via Bluetooth Go to step 11 if the smartphone and camera are already paired 1 Prepare the smartphone 2 Select Connect to smartphone tablet 3 Select OK This screen is not displayed if the Wi Fi setting is already set to Enable 160 ...

Page 161: ...4 Select Add a device to connect to 5 Select OK This screen is not displayed if the Bluetooth setting is already set to Enable 6 Press the button 161 ...

Page 162: ...nect is not installed use the smartphone to scan the QR code on the screen go to Google Play or App Store to install Camera Connect then press the button to start pairing 8 Start Camera Connect Following the instructions in the app select the camera for pairing 162 ...

Page 163: ...9 Establish a Bluetooth connection Press the button When a message appears on the smartphone use the smartphone as indicated 163 ...

Page 164: ...10 Complete the pairing process Press the button to finish pairing The name of the connected device is displayed Press the button 11 Select Live streaming 164 ...

Page 165: ...e camera automatically reconnects to access points used previously These instructions are for connecting via WPS PBC mode To connect a different way see Basic Communication Settings 1 Select Connect with WPS 2 Select WPS PBC mode Select OK 165 ...

Page 166: ...ayed once the camera is connected to the access point 4 Select Auto setting Select OK If an error is displayed for Auto setting set the IP address manually 5 Complete the streaming settings in Camera Connect Select the streaming platform you will use then configure the settings accordingly You can enter a URL on the screen to select a streaming site As the streaming quality select 6 Mbps or 3 5 Mb...

Page 167: ...use the 2 4 GHz band such as microwave ovens or cordless phones If noise from an external microphone is distracting try placing the microphone on the side of the camera with the external microphone IN terminal as far from the camera as possible Although selecting 3 5 Mbps as the streaming quality in Camera Connect may enable more stable streaming than with 6 Mbps image quality will be lower The ca...

Page 168: ...nnecting to a Smartphone or Tablet You can establish a direct Wi Fi connection with a smartphone and use Camera Connect to control the camera 1 Select Advanced connection 2 Select OK This screen is not displayed if the Wi Fi setting is already set to Enable 168 ...

Page 169: ...ect to 5 Start searching for access points Press the button to start searching If Camera Connect is not installed use the smartphone to scan the QR code on the screen go to Google Play or App Store to install Camera Connect then press the button to start searching 169 ...

Page 170: ...w the instructions for the connection method used Connecting via WPS Connecting manually to detected networks Connecting manually by specifying access point information 7 Start Camera Connect and tap the camera name 8 Select OK Wi Fi on is displayed on the camera screen 170 ...

Page 171: ...uetooth compatible smartphone Complete these settings after installing the dedicated Camera Connect app on the smartphone 1 On the smartphone activate location services 2 Establish a Bluetooth connection Start Camera Connect and pair the camera and smartphone via Bluetooth 3 Select GPS settings 171 ...

Page 172: ...4 Select GPS via mobile 5 Select Enable 6 Take the picture Images are geotagged with the information from the smartphone 172 ...

Page 173: ...urate depending on traveling conditions or smartphone status It may take some time to acquire location information from the smartphone after you turn the camera on Location information is no longer acquired after any of the following operations Pairing with a wireless remote control via Bluetooth Turning the camera off Quitting Camera Connect Deactivating location services on the smartphone Locati...

Page 174: ...Note Coordinated Universal Time abbreviated as UTC is essentially the same as Greenwich Mean Time For movies the GPS information initially acquired is added 174 ...

Page 175: ...king the Type of Access Point Connecting via WPS PBC Mode Connecting via WPS PIN Mode Connecting Manually to Detected Networks Connecting Manually by Specifying Networks Connecting in Camera Access Point Mode Setting the IP Address 175 ...

Page 176: ...ually by specifying networks Access point encryption The camera supports the following options for Authentication and Encryption settings For this reason the encryption used by the access point must be set to one of the following when you will connect to detected networks manually Authentication Open system shared key or WPA WPA2 WPA3 Personal Encryption settings WEP TKIP or AES Caution Connection...

Page 177: ...e camera and access point can be connected simply by pressing the WPS button on the access point Connecting may be more difficult if multiple access points are active nearby If so try to connect with WPS PIN mode Check the position of the WPS button on the access point in advance It may take approx 1 min to establish a connection 1 Select Connect with WPS on the Select a network screen 2 Select WP...

Page 178: ... on where the button is and how long to press it refer to the access point user manual Select OK to initiate connection with the access point The following screen is displayed once the camera is connected to the access point 4 Set the IP address Go to Setting the IP Address 178 ...

Page 179: ...tion mode PIN mode an 8 digit identification number indicated on the camera is entered on the access point to establish a connection Even if multiple access points are active nearby connecting by using this shared identification number is relatively reliable It may take approx 1 min to establish a connection 1 Select Connect with WPS on the Select a network screen 2 Select WPS PIN mode Select OK 1...

Page 180: ...ns on entering PIN codes on the access point refer to the access point s Instruction Manual After entering the PIN code select OK on the camera 4 Connect to the access point Select OK to initiate connection with the access point The following screen is displayed once the camera is connected to the access point 180 ...

Page 181: ...5 Set the IP address Go to Setting the IP Address 181 ...

Page 182: ...ist of active access points nearby Selecting the access point 1 Select an access point on the Select a network screen 1 SSID 2 Security icon only for encrypted access points 3 Channel used Turn the dial to select the access point to connect to in the list of access points Note Refresh To display Refresh scroll down the screen in step 1 Select Refresh to search for access points again 182 ...

Page 183: ...to Setting the IP Address if the IP address set screen is displayed instead of the screens shown for steps 2 3 2 Select a key index The Key index screen is displayed for WEP encrypted access points Select the key index number set on the access point Select OK 3 Enter the encryption key Press the button to access the virtual keyboard then enter the encryption key Select OK to initiate connection wi...

Page 184: ...4 Set the IP address Go to Setting the IP Address 184 ...

Page 185: ...ed from Checking the Type of Access Point Connect to an access point by entering its SSID or ESS ID Entering the SSID 1 Select Manual settings on the Select a network screen 2 Enter the SSID network name Press the button to access the virtual keyboard then enter the SSID Select OK 185 ...

Page 186: ...t on the access point For details on the encryption key that has been set refer to the access point s user manual The screens displayed in steps 4 5 vary depending on the authentication and encryption set on the access point Go to Setting the IP Address if the IP address set screen is displayed instead of the screens shown for steps 4 5 4 Select a key index The Key index screen is displayed if you...

Page 187: ...access the virtual keyboard then enter the encryption key Select OK to initiate connection with the access point The following screen is displayed once the camera is connected to the access point 6 Set the IP address Go to Setting the IP Address 187 ...

Page 188: ...access point Two connection methods are available as follows Connecting with Easy connection Network settings for camera access point mode are configured automatically For instructions on using the devices you will connect to refer to the device instruction manual 1 Select Camera access point mode on the Select a network screen 2 Select Easy connection Select OK 188 ...

Page 189: ...e camera 1 SSID network name 2 Encryption key password In other device s Wi Fi settings select the SSID network name shown on the camera screen then enter the password 4 Complete the connection settings based on the device to connect to 189 ...

Page 190: ...int mode are configured manually Set SSID Channel setting and Encryption settings on each screen displayed 1 Select Manual connection Select OK 2 Enter the SSID network name Press the button to access the virtual keyboard then enter the SSID After input press Select OK 190 ...

Page 191: ...al setting then press the keys Select OK 4 Select an encryption setting option For encryption select AES Select OK When AES is selected the Password screen is displayed Press the button to access the virtual keyboard then enter the encryption key After input press the button 191 ...

Page 192: ...K If an error is displayed for Auto setting set the IP address manually 6 Use the other device to connect to the camera 1 SSID network name 2 Encryption key password 7 Complete connection settings for the communication function 192 ...

Page 193: ... IP address on the camera Setting the IP address automatically Set up the IP address settings automatically 1 Select Auto setting Select OK If an error is displayed for Auto setting set the IP address manually 2 Complete the connection settings based on the device to connect to 193 ...

Page 194: ...ly Note that the items displayed vary depending on the communication function 1 Select Manual setting Select OK 2 Select an option to configure Select an option to access the screen for numerical input To use a gateway or DNS address select Enable then select Address 194 ...

Page 195: ...ers and return to the screen for step 2 press the button 4 Select OK When you have completed setting the necessary items select OK The next screen is displayed If you are unsure what to enter see Checking Network Settings or ask the network administrator or other person in charge of the network 5 Complete the connection settings based on the device to connect to 195 ...

Page 196: ...mple 1 Select the record for the device to connect to After the Wi Fi on screen appears select Disconnect then repeat step 1 2 Select the device for the connection Select an option to connect to via Wi Fi or Bluetooth from the past connections listed If the option is not shown press the keys to switch screens Note Records for up to 10 connections for all wireless communication functions are retain...

Page 197: ...3 Use the connected device as needed 197 ...

Page 198: ... connection settings for other devices end the Wi Fi connection Here Connect to smartphone tablet is used as an example Changing Device Nicknames You can change the nickname of devices the camera connects to 1 Select an item After the Wi Fi on screen appears select Disconnect then repeat step 1 2 Select Edit delete device 198 ...

Page 199: ...3 Select the device 4 Select Change device nickname 5 Change the nickname Use the virtual keyboard to enter the nickname 6 Press the button then select OK 199 ...

Page 200: ...ion Information 1 Access the screen for the connected device Follow steps 1 3 in Changing Device Nicknames For Connect to Wireless Remote see Canceling the Pairing 2 Select Delete connection information 3 Select OK 200 ...

Page 201: ...ions 1 Select Airplane mode 2 Set to On is displayed on the screen Note may not be displayed in still photo shooting movie recording or playback depending on display settings If it is not displayed press the button repeatedly to access detailed information display 201 ...

Page 202: ...t an option Wi Fi When the use of electronic devices and wireless devices is prohibited such as on board airplanes or in hospitals set it to Disable MAC address You can check the MAC address of the camera Checking the MAC Address You can check the camera s MAC address 202 ...

Page 203: ...1 Select Wi Fi settings 2 Select MAC address 3 Check the MAC address 203 ...

Page 204: ...ettings 2 Select an option Bluetooth If you will not use the Bluetooth function select Disable Bluetooth address You can check the camera s Bluetooth address Connect to You can check the name and communication status of the paired device 204 ...

Page 205: ...u can change the camera name displayed on smartphones and other cameras as needed 1 Select Camera name 2 Change the camera name Use the virtual keyboard to enter the camera name 3 Press the button then select OK 205 ...

Page 206: ...display details of errors affecting the camera s wireless communication functions 1 Select Error details Details of errors that have occurred are displayed For more information on errors see Responding to Error Messages 206 ...

Page 207: ...to other people 1 Select Reset communication settings 2 Select OK Caution If you have paired the camera with a smartphone on the smartphone s Bluetooth settings screen delete the connection information of the camera for which you restored default wireless communication settings Note All wireless communication settings can be cleared by selecting the Communication settings option for Other settings...

Page 208: ...sor keys for moving in the input area 3 Current no of characters no available 4 Keyboard 5 Switch input modes 6 Space 7 Delete a character in the input area 8 Exit input Use to move within 2 and 4 7 Press the button to confirm input or when switching input modes 208 ...

Page 209: ...g to the examples shown in this chapter Select Error details Select Error details on the Wi Fi on screen Click the following error numbers to jump to the corresponding section 11 12 21 23 61 64 65 91 121 125 127 130 131 132 133 134 135 136 137 Note In case of errors Err is displayed to the right of Error details It is no longer displayed after the camera is turned off 209 ...

Page 210: ...established perform the procedures to establish the connection again 21 No address assigned by DHCP server What to check on the camera On the camera the IP address is set to Auto setting Is this the correct setting If no DHCP server is used configure the setting after setting the IP address to Manual setting on the camera What to check on the DHCP server Is the power of the DHCP server on Turn on ...

Page 211: ...ess is set to Manual setting in network environments using a DHCP server change the setting to Auto setting Note Responding to error messages 21 23 Also check the following points when responding to errors numbered 21 23 Are the camera and the access point set to use the same password for authentication This error occurs if the passwords do not match when the authentication method for encryption i...

Page 212: ...ect to wireless LAN terminal Are the camera and the access point set to use the same encryption method The camera supports the following encryption methods WEP TKIP and AES If filtering by MAC address is active is the MAC address of the camera in use registered at the access point Register the MAC address of the camera used to the access point The MAC address can be checked on the MAC address scre...

Page 213: ...91 Other error A problem other than error code number 11 to 83 occurred Turn the camera s power switch off and on 213 ...

Page 214: ...in to establish the Wi Fi connection 130 The server is currently busy Please wait a moment and try again The image canon site is busy at the moment Try accessing image canon over Wi Fi again later 131 Try again An error occurred when connecting to image canon over Wi Fi Try again to establish the Wi Fi connection to image canon 132 Error detected on server Try again later The image canon site is c...

Page 215: ...e shown on the camera was not scanned correctly by the dedicated app Try camera web link setup again The QR code was not scanned correctly by the smartphone Reconfigure camera web link settings and scan the QR code displayed again on the camera 137 The QR code shown on the camera has expired Try camera web link setup again The QR code displayed has expired Reconfigure camera web link settings and ...

Page 216: ...ne Installation Location of Access Point Antenna Nearby Electronic Devices Precautions for Using Multiple Cameras If the transmission rate drops the connection is lost or other problems occur when using the wireless communication functions try the following corrective actions 216 ...

Page 217: ...er away from the devices to transmit communication The camera communicates over Wi Fi via IEEE 802 11b g n using radio waves in the 2 4 GHz band For this reason the Wi Fi transmission rate will drop if there are Bluetooth devices microwave ovens cordless telephones microphones smartphones other cameras or similar devices operating on the same frequency band nearby Precautions for Using Multiple Ca...

Page 218: ... the network you are using to steal modify or destroy information Additionally you could fall victim to other types of unauthorized access such as impersonation where someone assumes an identity to gain access to unauthorized information or springboard attacks where someone gains unauthorized access to your network as a springboard to cover their tracks when infiltrating other systems It is recomm...

Page 219: ...cation enter ifconfig a and press the Return key The IP address assigned to the computer is indicated in the enX item X number next to inet in the format For information about the Terminal application refer to the macOS help To avoid using the same IP address for the computer and other devices on the network change the rightmost number when configuring the IP address assigned to the camera in the ...

Page 220: ...munication Status Wireless communication status can be checked on the screen Recording standby screen Information display screen during playback 1 Wi Fi function 2 Bluetooth function 3 Wireless signal strength 220 ...

Page 221: ...i Fi Disable Off Wi Fi Enable Connecting Blinking Connected Sending data Connection error Blinking Bluetooth Function Indicator Bluetooth Function Connection Status Screen Other than Disable Bluetooth connected Bluetooth not connected Disable Bluetooth not connected Not displayed 221 ...

Page 222: ...Formatting Auto Rotate Adding Orientation Information to Movies Date Time Zone Language Video System Beeps Volume Power Saving Screen Brightness HDMI Resolution Communication Multi Access Button Function in Movie Mode App Selection for USB Connections Resetting the Camera Copyright Information Other Information 222 ...

Page 223: ...Menus Set up Set up 1 1 Select folder Creating a Folder 2 File numbering 3 Format card 4 Auto rotate 5 Add rotate info 6 Date Time Zone Set up 2 1 Language 2 Video system 3 Beep 4 Volume 5 Power saving 223 ...

Page 224: ...p 3 1 Screen brightness 2 HDMI resolution 3 btn funct in mov mode 4 Choose USB connection app Set up 4 1 Reset camera 2 Copyright information 3 Manual software URL 4 Certification Logo Display 5 Firmware 224 ...

Page 225: ...lder Settings Creating a Folder Selecting a Folder You can freely create and select the folder where the captured images are to be saved Creating a Folder 1 Select Select folder 2 Select Create folder 225 ...

Page 226: ...3 Select OK 226 ...

Page 227: ...m 100 to 999 can be created Creating folders with a computer With the card open on the screen create a new folder with DCIM as the name Open the DCIM folder and create as many folders as necessary to save and organize your images 100ABC_D is the required format for folder names and the first three digits must be a folder number in the range 100 999 The last five characters can be any combination o...

Page 228: ... Continuous Auto Reset Manual Reset The captured images saved in a folder are assigned a file number from 0001 to 9999 You can change how the image files are numbered Example 1 File number 1 Select File numbering 228 ...

Page 229: ... select Manual reset Select OK to create a new folder and the file number will start with 0001 Caution If the file number in folder 999 reaches 9999 shooting will not be possible even if the card still has free space After a message requesting you to replace the card is displayed switch to a new card 229 ...

Page 230: ...n multiple folders into one folder on a computer If the replacement card or existing folder already contains images recorded previously the file numbering of the new images may continue from the file numbering of the existing images on the card or in the folder If you want to use continuous file numbering it is recommended that you use a newly formatted card each time File numbering after replacin...

Page 231: ...r folders If the replacement card or existing folder already contains images recorded previously the file numbering of the new images may continue from the file numbering of the existing images on the card or in the folder If you want to save images with the file numbering starting from 0001 use a newly formatted card each time File numbering after replacing the card Card 1 Card 2 1 File numbering...

Page 232: ...olders When you reset the file numbering manually a new folder is created automatically and the file numbering of images saved to that folder starts from 0001 This is useful for example if you want to use different folders for the images taken yesterday and the ones taken today 232 ...

Page 233: ...fferent camera or a computer The card is full of images or data A card related error is displayed Caution Formatting a card will erase all data on it Before formatting check what is on the card If necessary transfer the images and data to a computer etc before formatting the card 1 Select Format card 2 Format the card Select OK 233 ...

Page 234: ... some computer operating systems or card readers Formatting or erasing data on a card does not completely erase the data Be aware of this when selling or discarding the card When disposing of cards take steps to protect personal information if necessary as by physically destroying cards Note The card capacity displayed on the card format screen may be smaller than the capacity indicated on the car...

Page 235: ...Auto Rotate You can change the auto rotation setting that straightens images shot in vertical orientation when they are displayed 1 Select Auto rotate 235 ...

Page 236: ...play on computers Off Images are not automatically rotated Caution Images captured with auto rotation set to Off will not rotate during playback even if you later set auto rotation to On Note If a picture is taken while the camera is aimed up or down automatic rotation to the proper orientation for viewing may not be performed correctly 236 ...

Page 237: ...e orientation on smartphones or other devices 1 Select Add rotate info 2 Select an option Enable Play movies on smartphones or other devices in the orientation in which they were recorded Disable Play movies horizontally on smartphones or other devices regardless of the recording orientation Caution Movies are played horizontally on the camera and via HDMI video output regardless of this setting 2...

Page 238: ...st By setting the time zone first you can simply adjust this setting as needed in the future and the date time will be updated to match it Since the captured images will be appended with the shooting date and time information be sure to set your date time 1 Select Date Time Zone 2 Set the time zone Press to select Time zone Press the button 238 ...

Page 239: ...from UTC in Time difference Select a Time difference option hour minute then press the button After setting the item press the button After entering the time zone or time difference select OK 3 Set the date and time Select an item then press the button After setting the item press the button 239 ...

Page 240: ...the time will go back by 1 hour 5 Exit the setting Select OK Caution Date time and time zone settings may be reset when the battery is depleted or if the camera is exposed to freezing temperatures for an extended period If this happens set them once again After changing Zone Time difference check that the correct date time are set Note Auto power off time may be extended while the Date Time Zone s...

Page 241: ...Language 1 Select Language To set it initially select Language 2 Set the desired language 241 ...

Page 242: ...determines the frame rates available when you record movies 1 Select Video system 2 Select an option For NTSC For areas using the NTSC TV system such as North America Japan South Korea and Mexico For PAL For areas using the PAL TV system such as Europe Russia China and Australia 242 ...

Page 243: ...an option Enable The camera beeps after focusing and in response to touch operations Disable Disables beeping for focusing self timer shutter and touch operations Note By default beeping volume for touch operations is set to 0 243 ...

Page 244: ...Volume The volume of camera sounds is adjustable 1 Select Volume 2 Set the option Select an option then press the keys to adjust the volume 244 ...

Page 245: ...Power Saving You can adjust the timing of when the screen turns off and when the camera turns off after the camera is left idle Screen off and Auto power off 1 Select Power saving 2 Select an option 245 ...

Page 246: ...ring menu display or image playback after the time set in Screen off and Auto power off elapses To protect the screen the screen turns off 30 min after it is dimmed although the camera itself remains on even if Screen off and Auto power off are set to Disable Power saving settings do not apply during shooting or when connected via USB or wirelessly 246 ...

Page 247: ...en brightness 2 Make the adjustment Referring to the gray image press the keys to adjust brightness then press the button Check the effect on the screen Note To check the image s exposure referring to the histogram is recommended 247 ...

Page 248: ...ecording device with an HDMI cable 1 Select HDMI resolution 2 Select an option Auto The images will automatically be displayed at the optimum resolution matching the connected television 1080p Output at 1080p resolution Select if you prefer to avoid display or delay issues when the camera switches resolution 248 ...

Page 249: ...ode functions 1 Select btn funct in mov mode 2 Select a function to assign Press the button to set it Note To clear the function you have assigned select btn funct in mov mode from Other settings in Reset camera You can also change the setting by pressing and holding the button on the movie recording screen 249 ...

Page 250: ...ose USB connection app 2 Select an option Photo import Select when importing images to a computer Video calls streaming Select if you will use UVC UAC compatible applications after connecting to a computer After selecting Video calls streaming use the interface cable to connect to the computer then start the application The resolution and frame rate of image output is 2K 1920 1080 at 30 fps 250 ...

Page 251: ...be restored to their defaults 1 Select Reset camera 2 Select an option Basic settings Restores default settings for camera shooting functions and menu settings Other settings Settings for individual selected options can be reset 3 Clear the settings Select OK on the confirmation screen 251 ...

Page 252: ...Information When you set the copyright information it will be recorded to the image as Exif information Caution If the entry for Author or Copyright is long it may not be displayed entirely when you select Display copyright info 1 Select Copyright information 2 Select an option 252 ...

Page 253: ...it By selecting you can change the input mode Select to delete a character 4 Exit the setting Press the button then press OK Checking the Copyright Information When you select Display copyright info in step 2 you can check the Author and Copyright information that you entered 253 ...

Page 254: ...Deleting the Copyright Information When you select Delete copyright information in step 2 you can delete the Author and Copyright information 254 ...

Page 255: ...e You can also use a computer to access the website at the URL displayed and download software Certification Logo Display Select Certification Logo Display to display some of the logos of the camera s certifications Other certification logos can be found on the camera body and packaging Firmware Select Firmware to update the camera firmware 255 ...

Page 256: ...Reference This chapter provides reference information on camera features Troubleshooting Guide Error Codes Information Display Specifications Before Disposal 256 ...

Page 257: ...ff by holding down the and buttons together for 8 sec Wait a while before restarting the camera by pressing the button The camera is not activated even when turned on Charge the camera The indicator lamp is still lit or blinking when the camera is off The indicator lamp will remain on or continue to blink for a few seconds if the camera is turned off while an image is being recorded to the card Wh...

Page 258: ...The camera turns off by itself A power saving feature is enabled 258 ...

Page 259: ...e or red icon is displayed during movie recording Indicates that the camera s internal temperature is high For details see the information on warning indicator display in movie recording During movie recording the red icon is displayed It indicates that the camera s internal temperature is high Display of the red icon indicates that movie recording will soon stop automatically Movie recording stop...

Page 260: ...ures can be caused by fluorescent lighting LED lighting or other light sources during movie recording Also changes in the exposure brightness or color tone may be recorded I cannot take still photos during movie recording Still photos cannot be taken during movie recording Stop movie recording before shooting still photos 260 ...

Page 261: ...etained in the Bluetooth settings on the smartphone and try pairing again Operations such as shooting and playback are not possible With a Wi Fi connection established operations such as shooting and playback may not be possible Terminate the Wi Fi connection then perform the operation Cannot reconnect to a smartphone Reconnecting may not be possible even with the same camera and smartphone if you...

Page 262: ... time Playback problems Still photos and movies cannot be played back The camera may not be able to play back images taken with another camera Movies edited with a computer cannot be played back with the camera Mechanical sounds or sounds of camera operations can be heard during movie playback If you perform camera operations during movie recording the camera s built in microphone may also record ...

Page 263: ...or number 2 Cause and countermeasures If there is a problem with the camera an error message will appear Follow the on screen instructions If the problem persists write down the error code Err xx and request service 263 ...

Page 264: ...y Movie Recording Screen Still Photo Shooting Screen Playback Screen Movie Recording Screen Each time you press the button the information display will change The display will show only the settings currently applied 264 ...

Page 265: ...ture value 16 Set AF point to center 17 Wi Fi signal strength 18 Autofocus status 19 Bluetooth function 20 Quick Control button 21 Self timer 22 Movie shooting button 23 Wi Fi function 24 Airplane mode Caution The grid cannot be displayed during movie recording and if it is currently displayed recording a movie will clear the display When movie recording starts the movie recording remaining time w...

Page 266: ...l show only the settings currently applied 1 Available shots 2 Battery level 3 Wi Fi function 4 Self timer 5 Brightness 6 High temperature warning 7 Still photo image quality warning 8 Overheating warning 9 Shooting mode 10 Wi Fi signal strength 11 Bluetooth function 12 Quick Control button 13 Airplane mode 266 ...

Page 267: ...Note Other icons may be displayed temporarily after setting adjustments Flipping out the screen switches the display position of the information shown 267 ...

Page 268: ... 5 Movie recording size 6 Frame rate 7 Movie compression method 8 Movie orientation information 9 Exposure compensation amount 10 Digital IS setting 11 Recording time For simplicity explanations are omitted for items that are also included in basic detailed information display for still photos which are not shown here 268 ...

Page 269: ...2 Wi Fi function 3 Battery level 4 Playback number Total images recorded 5 Send images to smartphone 6 Airplane mode 7 Shutter speed 8 Aperture value 9 Brightness 10 Bluetooth function 11 Rating 12 Image protection 13 Folder no File no 14 Image quality 15 ISO speed 269 ...

Page 270: ...Caution If the image was taken by another camera certain shooting information may not be displayed It may not be possible to play back images taken with this camera on other cameras 270 ...

Page 271: ... information display for still photos 1 Shutter speed 2 Shooting mode 3 Aperture value 4 Brightness 5 Shooting date and time 6 Histogram Brightness RGB 7 ISO speed 8 Scroll bar 9 Image quality 10 File size 271 ...

Page 272: ...view During Movie recording Full HD 16 9 97 5 During Still photo shooting 100 2 Optical zoom None Focusing range 0 05 m 0 16 ft to infinity Image sensor Type 1 inch high sensitivity CMOS sensor back illuminated Effective pixels 1 During Movie recording Full HD 16 9 Approx 13 1 megapixels During Still photo shooting Approx 15 2 megapixels Total pixels 1 Approx 20 9 megapixels 1 Rounded to the neare...

Page 273: ...xif 2 31 1 1 Supports time offset information Image type and extension Image type Extension Still photos JPEG JPG Movies IPB Standard IPB Light MP4 Recording media microSD microSDHC and microSDXC memory cards UHS II Not supported UHS I Supported UHS speed class Supported SD speed class Supported 273 ...

Page 274: ...prox 3 2 megapixels 1 2400 1344 2 6 megapixels 1600 1600 Values for recorded pixels are rounded off to the nearest 100 000th Image quality for L M S1 Fixed to Fine HEIF RAW C RAW Not supported Because distortion correction is applied the camera s effective pixel count may be lower than the image pixel count 1 Aspect ratios are slightly different for these image sizes File size number of shots avai...

Page 275: ... compression Audio compression NTSC PAL 4K UHD 3840 2160 16 9 29 97 23 98 25 00 IPB Standard IPB Light AAC Full HD 1920 1080 16 9 59 94 29 97 50 00 25 00 23 98 25 00 IPB Standard Video system NTSC PAL Movie recording angle of view Movie recording size Recording angle of view approx Horizontal Vertical 4K UHD 100 84 4 Full HD 100 84 3 Based on the angle of view of a still photo JPEG 3 2 100 275 ...

Page 276: ...n 9 hr 23 min 37 hr 35 min 30 216 IPB Light 5 hr 47 min 23 hr 11 min 92 hr 47 min 12 88 23 98 fps IPB Standard 2 hr 20 min 9 hr 23 min 37 hr 35 min 30 216 Bit rate only applies to video output not audio or metadata Movie recording stops when the maximum recording time per movie is reached No audio is recorded for approx the last two frames with the compression method for movie recording quality se...

Page 277: ...peed Class 6 or higher 29 97 fps 25 00 fps 23 98 fps IPB Standard SD Speed Class 6 or higher IPB Light SD Speed Class 4 or higher Built in microphone Stereo microphones Auto stopping of movie recording Maximum recording time per recording Normal movie and during movie recording other than below Maximum Approx 1 hr Smooth skin movie 4K movie recording Maximum Approx 5 min Longest time available per...

Page 278: ...ormation screen Focusing area Still photo shooting with face detection Approx 100 vertical and horizontal coverage Movie recording with face detection Approx 100 vertical and horizontal coverage Number of AF areas for One Shot AF still photos Max 31 areas 7 5 corners not available Screen Type TFT color liquid crystal monitor Screen size 2 0 inch aspect ratio of 3 2 Dot count Approx 460 000 dots To...

Page 279: ...rame rate Manual exposure movies 1 4000 1 8 sec External interface Digital terminal Terminal type USB Type C Transmission Equivalent to Hi Speed USB USB 2 0 Applications For computer communication USB battery charging camera power supply HDMI output terminal HDMI micro OUT terminal Type D Resolution switches automatically HDMI CEC not supported Images not displayed unless For NTSC or For PAL is se...

Page 280: ... For safety charging takes longer in colder environments 5 10 C 41 50 F Number of shots available Approx 290 At 23 C 73 F The number of shots available may vary greatly depending on the shooting environment Available operating time Conditions of use Temperature Available operating time Time available for movie recording 4K IPB Standard 29 97 fps 25 00 fps 23 C 73 F Approx 55 min 0 C 32 F Approx 55...

Page 281: ...63 4 90 0 34 3mm Approx 2 50 3 54 1 35 in Weight Exterior color Weight Body including card Black Approx 211 g Approx 7 44 oz Silver Approx 211 g Approx 7 44 oz Operating environment Operating temperature 0 40 C 32 104 F Operating humidity 10 90 281 ...

Page 282: ...ntication and data encryption methods Connection method Authentication Encryption Encryption Key format and length Camera access point WPA2 WPA3 Personal AES ASCII 8 characters Open Disable Infrastructure Open WEP Hexadecimal 10 digits Hexadecimal 26 digits ASCII 5 characters ASCII 13 characters Disable Shared key WEP Hexadecimal 10 digits Hexadecimal 26 digits ASCII 5 characters ASCII 13 characte...

Page 283: ... Disposal Caution DISPOSE OF USED BATTERIES ACCORDING TO LOCAL REGULATIONS Note A screwdriver for M1 4 Phillips head screws is recommended for screw removal 1 Turn the camera off 2 Remove the eight screws 283 ...

Page 284: ...3 Remove the back cover 4 Remove the seven screws There is no need to remove the small screws next to screw 1 284 ...

Page 285: ...g it by the side A tab that holds the cover in place is located near the top of the front cover The tab may make it difficult to remove the cover so gradually apply some force as you remove the cover 6 Remove the battery by hand as shown 285 ...

Page 286: ...a trademark of Denso Wave Inc SDXC logo is a trademark of SD 3C LLC The terms HDMI HDMI High Definition Multimedia Interface HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator Inc The Wi Fi CERTIFIED logo and the Wi Fi Protected Setup mark are trademarks of the Wi Fi Alliance The Bluetooth word mark and logos are registered trademarks owned ...

Page 287: ...se for MPEG 4 standard THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO i ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD AVC VIDEO AND OR ii DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VID...

Page 288: ...enuine accessories is highly recommended Canon shall not be liable for any damage to this product and or accidents such as malfunction fire etc caused by the failure of non genuine Canon accessories Please note that repairs arising out of the malfunction of non genuine accessories will not be covered by the warranty for repairs although you may request such repairs on a chargeable basis 288 ...

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