Canon MX360 Seires, On-Screen Manual

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Advanced Guide >
Troubleshooting
> A Message for Faxing Is Displayed on the LCD
F341
A Message for Faxing Is Displayed on the LCD
If a message is displayed on the Fax standby screen, take the corresponding action described below.
Message
Action
Auto redial The machine is waiting to redial the recipient's
number because the line was busy or the
recipient did not answer when you tried to send a
document. Wait for the machine to automatically
redial the number. If you want to cancel automatic
redialing, wait until the machine starts dialing the
number, then press the
Stop
button. You can also
delete the document from machine's memory to
cancel automatic redialing.
Resending Faxes (Redialing a Busy Number)
Hang up phone
The handset is not placed in the handset cradle
correctly.
Replace the handset correctly.
Try again in black & white
The recipient's fax machine is not color-
compatible.
Press the
Black
button to resend the fax.
Alternatively, you select If incompatible, B&W for
Color transmission in Advanced FAX settings
under Fax settings. The machine converts color
documents into black & white data if the recipient's
fax machine does not support color faxing.
Advanced FAX settings
No tone detected
The telephone line cable with a modular plug may
not be plugged in properly.
Make sure that the cable is plugged in properly,
and resend the fax after a while. If you still cannot
send the fax, select OFF for Dial tone detect in
Advanced FAX settings under Fax settings.
Advanced FAX settings
Received in memory If the machine receives a fax under one of the
following conditions, the machine will not be able
to print the received fax and will store it in
machine's memory. When the problem is resolved
as described, the fax stored in machine's memory
is printed automatically.
The amount of remaining ink is insufficient to
print a fax:
Replace the FINE Cartridge.
Routine Maintenance
Note
You can set the machine to forcibly print a
received fax even if the ink has run out.
However, part or all of the fax may not be
printed since the ink has run out.
Also, the contents of the fax will not be
stored in machine's memory.
If the ink has already run out, we
recommend that Do not print be selected
for Received documents in Auto print
settings under Fax settings to store the
received fax in machine's memory. After
you replace the FINE Cartridge and select
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