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If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon
website.
• Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the
machine is used over LAN:
Launch IJ Network Tool, select "CNBJNP_xxxxxxxxxx" as you checked in step 4, and then associate
the port with the printer using
Associate Port
in
Settings
menu.
If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon
website.
Check3
Make sure machine is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the machine and the computer. When
the USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the machine over a LAN, make sure the machine is connected to the network with a LAN cable or is
correctly set up for network use.
Check4
Make sure MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in
Deleting the Unnecessary MP Drivers
reinstall them from the Setup CD-ROM or the Canon website.
Check5
When machine is connected to your computer with a USB cable, check
device status from your computer.
Follow the procedure below to check the device status.
1. Open the Device Manager on your computer as shown below.
If
User Account Control
screen is displayed, follow the on-screen instructions.
• In Windows 8.1 or Windows 8, select
Control Panel
from
Settings
charm on
Desktop
>
Hardware
and Sound
>
Device Manager
.
• In Windows 7 or Windows Vista, click
Control Panel
,
Hardware and Sound
, and
Device Manager
.
• In Windows XP, click
Control Panel
,
Performance and Maintenance
,
System
, and
Device
Manager
on
Hardware
sheet.
2. Double-click
Universal Serial Bus controllers
and
USB Printing Support
.
If
USB Printing Support Properties
screen does not appear, make sure the machine is correctly
connected to the computer.
Make sure machine is properly connected to computer.
3. Click
General
tab and check for a device problem.
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
1022
Summary of Contents for MG7700 series
Page 19: ...C000 1169 19 ...
Page 57: ... Appears in a new window 57 ...
Page 171: ...171 ...
Page 205: ...Replacing Ink Replacing Ink Checking Ink Status 205 ...
Page 250: ...250 ...
Page 254: ...Safety Safety Precautions Regulatory Information 254 ...
Page 259: ...Main Components and Their Use Main Components Power Supply Using the Operation Panel 259 ...
Page 260: ...Main Components Front View Rear View Inside View Operation Panel 260 ...
Page 277: ...This opens another list of items Drag it in the same manner and tap a setting 277 ...
Page 286: ...Note The effects of the quiet mode may be less depending on the print quality settings 286 ...
Page 303: ...Language selection Changes the language for the messages and menus on the touch screen 303 ...
Page 314: ...Network Connection Network Connection Tips 314 ...
Page 363: ...5 Delete Deletes the selected IP address from the list 363 ...
Page 400: ...400 ...
Page 414: ...414 ...
Page 420: ...B 1 38 inches 35 0 mm C 0 25 inch 6 4 mm D 0 25 inch 6 3 mm 420 ...
Page 449: ...Note Selecting Scaled changes the printable area of the document 449 ...
Page 482: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 482 ...
Page 484: ...Related Topic Adjusting Tone 484 ...
Page 491: ...Adjusting Intensity Adjusting Contrast 491 ...
Page 572: ...Printing Using Canon Application Software My Image Garden Guide Easy PhotoPrint Guide 572 ...
Page 602: ...Troubleshooting Cannot Print Scan from NFC Compliant Device 602 ...
Page 761: ...761 ...
Page 779: ...779 ...
Page 818: ...Adjusting Cropping Frames ScanGear 818 ...
Page 846: ...Scanning starts then the scanned image appears in the application 846 ...
Page 853: ...Scanning Tips Resolution Data Formats Color Matching 853 ...
Page 892: ...If icon is displayed Go to check 4 Cannot Find Machine During Wireless LAN Setup Check 4 892 ...
Page 1077: ...1660 Cause A ink tank is not installed What to Do Install the ink tank 1077 ...