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The telephone line may not be working properly.
Make sure there is a dial tone when you lift the handset of the telephone connected to
the machine. If there is no dial tone, contact your local telephone company.
The receiving fax machine may not be a G3 fax machine.
Make sure the receiving fax machine is compatible with your machine (G3 fax
machine).
The other party’s telephone may be busy or the other party’s fax machine may not be
working properly or may be turned OFF. Or, <BUSY/NO SIGNAL> is shown on the
ERROR TX REPORT.
Try sending the document at a later time.
Contact the other party and have them check their fax machine.
The receiving fax machine did not answer within 55 seconds (after all automatic
redialing attempts).
Contact the other party and have them check their fax machine. For an overseas
call, add pauses to the registered number. (See “Overseas Dialing (With Pauses) ,” on
p. 5-2.)
Faxes sent from the machine are spotted or dirty.
The receiving fax machine may not be working properly.
Check the machine by making a copy. If the copy is clear, the problem may be in the
receiving fax machine. If the copy is spotted or dirty, clean the platen glass or the
rollers inside the main unit. (See Chapter 5, “Routine Maintenance,” in the
Reference
Guide
.)
The document may not have been loaded properly.
Remove the document, stack it if necessary, and place it on the platen glass or load it
into the ADF correctly. (See Chapter 2, “Document Handling,” in the
Reference Guide
.)
Cannot send using the Error Correction Mode (ECM).
The other party’s fax machine may not support ECM.
If the other party’s fax machine does not support ECM, then the document is sent in
the normal mode without error checking.
ECM may be disabled.
Make sure ECM is on. (See “TX Settings,” on p. 6-9.)
Errors occur frequently while sending.
The telephone lines may be in poor condition, or you may have a bad connection.
Select a slower the transmission speed. (See “User Settings,” on p. 6-6.)
Remedy
Cause
Remedy
Cause 2
Remedy
Cause 1
Remedy
Cause 2
Remedy
Cause 1
Remedy
Cause 12
Remedy 2
Remedy 1
Cause 11
Remedy
Cause 10
Remedy
Cause 9
If Trouble Occurs
8-5
8
T
roub
leshooting
**FG_Chap 08 3/5/04 10:44 AM Page 5
Summary of Contents for IMAGERUNNER 1670F
Page 2: ...imageRUNNER 1670F Facsimile Guide ...
Page 19: ...xviii ...
Page 103: ...4 18 Polling Receiving ...
Page 115: ...5 12 Memory Features ...
Page 131: ...6 16 Additional Functions Fax Settings ...
Page 149: ...8 12 If You Cannot Solve the Problem ...
Page 159: ...MEMO ...
Page 160: ...MEMO ...
Page 161: ...MEMO ...