Canon imagePROGRAFi iPF840 series Basic Manual Download Page 102

Page: 102 / 149

If the Carriage is on the left, move the Carriage to the
right until it stops.

Important

•

Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur
when you turn on the printer.

Lower the Release Lever and close the Top Cover.

Turn the printer on. (See "Turning the Printer On and Off.")

➔

User's Guide

Troubleshooting When Paper Jams are not Found

If you cannot find a paper jam, search for the paper as follows.

Turn the printer off. (See "Turning the Printer On and Off.")

➔

User's Guide

Remove the Wheeled Output Stacker from the printer. (See "Using the Wheeled Output Stack-
er.")

➔

User's Guide

Holding the Roll Unit Lever (a), pull out the Roll Unit.

Troubleshooting When Paper Jams are not Found

iPF840 Series

Basic Guide

Troubleshooting

Problems Regarding Paper

102

Summary of Contents for imagePROGRAFi iPF840 series

Page 1: ...lems Regarding Paper 97 Printing does not start 107 The printer stops during a print job 109 Problems with the printing quality 110 Cannot print over a network 117 Installation problems 118 HP GL 2 pr...

Page 2: ...wer cable from the outlet as soon as possible to prevent fire and electrical shocks Do not install the printer near sources of strong electromagnetic fields whether equipment that generates such field...

Page 3: ...de the printer may cause personal injuries Pacemakers Warning This printer generates a low level magnetic field Anyone wearing a pacemaker who experiences discomfort while working around the printer s...

Page 4: ...tor matches the connection point on the printer During printing turn on the ventilation system in the room We recommend ensuring ample space for installation Legal Notices Legal Notices FCC Regulation...

Page 5: ...Windows is a trademark or registered trademark of Microsoft Corporation in the U S and or other countries Mac Mac OS Bonjour and OS X are trademarks of Apple Inc registered in the U S and other count...

Page 6: ...aper Reference Guide This guide describes about the types and specifications of the available media on the printer Setup Guide Quick Guide Basic Guide User s Guide Paper Reference Guide To view the Us...

Page 7: ...nces or Printing Preferences to display the Printing Preferences dialog box with the printer name added to the title 5 Select the Support sheet and click the User Man ual button iPF840 Series To view...

Page 8: ...ence Guide from imagePROGRAF Print monitor are as follows 1 Install the software See Installing the Software Mac OS P 84 2 Click System Preferences icon in the Dock 3 Click Printers Scanners Print Sca...

Page 9: ...5 Click Utility 6 Click Open Printer Utility 7 Click Support iPF840 Series To view the User s Guide or Paper Reference Guide Basic Guide Preface Manuals for this printer 9...

Page 10: ...llow these cautions Important Indicates important information and restrictions that definitely are to be followed during operation Be sure to read this information to prevent troubles malfunctions or...

Page 11: ...s and software screens Figures in this user manual may be different from the actual appearance of the printer in some cases Screens depicted in this user manual for the printer driver or other softwar...

Page 12: ...core The printer comes equipped with the 2 Inch Paper Core Attachment installed Using the 2 Inch Paper Core Attachment Using the 3 Inch Paper Core Attachment Roll Holder Side Holder Stopper Side Roll...

Page 13: ...he paper on both ends of the roll This may cause feeding problems Note For details on supported sizes and types of roll paper see Paper Sizes or the Paper Reference Guide See Paper Sizes User s Guide...

Page 14: ...the roll touches the flange a of the Roll Holder Important When loading a roll be careful to avoid hitting the printer hard with the roll This may damage the Roll Holder 4 Insert the attachments for...

Page 15: ...steps to load rolls in the printer You can load rolls in two positions in the Roll 1 Upper and Roll 2 Lower holders Important Always load rolls when the printer is on If the printer is off when you lo...

Page 16: ...oaded in Roll 1 Upper but Roll 1 Upper is not selected as the paper source a message asking you whether or not to change paper is displayed Press or to select Load and then press the OK button Remove...

Page 17: ...Paper Feed Slot a Advance the roll until the buzzer sounds Important Be careful not to soil the printing surface of roll paper as you insert it in the slot This may affect the printing quality We reco...

Page 18: ...the Display Screen Press or to select the type and length of paper loaded and then press the OK button Important Cut the edge of the roll using the Paper Cutting function if the edge is creased or so...

Page 19: ...OK button Remove the paper and proceed to the next step 3 Holding the Roll Unit Lever a pull out the Roll Unit 4 Holding the Roll Holder so that the side with the white gear faces the side of the Rol...

Page 20: ...into the printer 7 Press the OK button The paper is now advanced 8 Once paper feeding starts you will need to do the following based on the ManageRemainRoll setting and the barcode printed on rolls Se...

Page 21: ...inted roll select Paper Cutting in the printer menu and cut the roll at the desired position See Specifying the Cutting Method for Rolls User s Guide Removing rolls from the Roll 1 Upper position 1 On...

Page 22: ...l 8 Holding the Roll Holder flange a remove the holder from the Roll Holder Slot Note For instructions on removing the Roll Holder from rolls see Removing the Roll Holder from Rolls User s Guide 9 Low...

Page 23: ...select Roll 2 Lower and then press the OK button 5 Press or to select Yes and then press the OK button The roll is rewound Important If you have selected ManageRemainRoll On in the Control Panel menu...

Page 24: ...r instructions on removing the Roll Holder from rolls see Removing the Roll Holder from Rolls User s Guide To load new paper in the printer at this point see Loading Rolls in the Printer P 15 9 In a c...

Page 25: ...ean inside the Top Cover and around the Ejection Guide If these areas are dirty we recommend cleaning them in advance See Cleaning Inside the Top Cover P 51 Store unused paper in the original package...

Page 26: ...t lengthwise and printing side up insert it between the Platen a and the Paper Retainer b Align the edges of the sheet as follows 1 Align the sheet with the Paper Alignment Line c at right 2 Align the...

Page 27: ...though the suction may produce a noise when paper is loaded in some positions it does not indicate a problem If the noise is distracting try moving the paper over slightly to the left or right up to 1...

Page 28: ...he OK button The Paper Menu is displayed 3 Press or to select Eject Paper and then press the OK button 4 Press or to select Cut Sheet and then press the OK button 5 Press or to select Yes and then pre...

Page 29: ...l used ink tanks in another model of printer This will prevent correct ink level detection which may damage the printer or cause other problems We recommend using up an Ink Tank in the course of print...

Page 30: ...initialization immediately after turning on the printer or during printhead clean ing Ink may leak out Note Ink Tank replacement is possible even during printing when print jobs are being canceled or...

Page 31: ...ring printing may deteriorate print quality 2 Lift the stopper a of the Ink Tank Lock Lever for the color to replace Lift the Ink Tank Lock Lever until it stops and then push it down to the front Note...

Page 32: ...es quickly if there is no ink left Important Avoid hitting the printer when replacing an Ink Tank Handle the printer gently when replacing tanks Jolting the printer during printing may deteriorate pri...

Page 33: ...tanks according to local regulations Load the Ink Tank 330 ml 1 Before opening the pouch tilt the Ink Tank to the left and right gently seven or eight times Important Do not remove and agitate ink tan...

Page 34: ...OK button and insert the Ink Tank into the holder facing as shown with the ink holes down Important Ink tanks cannot be loaded in the holder if the color or orientation is incorrect If the Ink Tank do...

Page 35: ...hen push it down until it clicks into place 5 Make sure the Ink Lamp is lit in red Note If the Ink Lamp is not lit in red reload the tank 6 Close the Ink Tank Cover iPF840 Series Replacing Ink Tanks B...

Page 36: ...the new Ink Tank with both hands and tilt it to the left and right as shown shaking gently it seven or eight times Caution 700 ml ink tanks are heavy so use your whole arm to agitate it instead of jus...

Page 37: ...cing as shown with the ink holes down Important Ink tanks cannot be loaded in the holder if the color or orientation is incorrect If the Ink Tank does not fit in the holder do not force it into the ho...

Page 38: ...en push it down until it clicks into place 5 Make sure the Ink Lamp is lit in red Note If the Ink Lamp is not lit in red reload the tank 6 Close the Ink Tank Cover M Replacing Ink Tanks iPF840 Series...

Page 39: ...mpletely Make sure all ink tank lock levers are fully closed To close the Ink Tank Cover when no Ink Tank is installed as when moving the printer push the release lever a as shown while returning the...

Page 40: ...zles of the Printhead you remove Handle the Printhead carefully during re placement The ink may stain clothing Do not open the Printhead pouch until immediately before installation After removing the...

Page 41: ...ton Ink begins being drawn in When it finishes instructions are displayed on the Display Screen Replace the Printhead 1 Open the Top Cover Instructions are now shown on the Display Screen re garding P...

Page 42: ...u have wrung out completely to wipe it clean Move the Carriage out of the way manually if the Carriage is concealing the ventilation duct and then clean the duct 4 Pull the Printhead Fixer Lever forwa...

Page 43: ...t from the pouch Important When handling the Printhead always hold it by the grips a Never touch the nozzles b or metal con tacts c This may damage the Printhead and affect printing quality Never touc...

Page 44: ...n do not keep the nozzles and metal contacts facing down If the nozzles or metal contacts are damaged it may affect the printing quality Do not reattach the removed Protective Part Dispose of these ma...

Page 45: ...Auto Advanced is performed if you have selected Rep P head Print On in the Control Panel menu See Menu Set tings User s Guide In this case follow the instructions on the Display Screen for Printhead...

Page 46: ...enance Cartridge may become damaged or ink may leak out To prevent ink from leaking from a used Maintenance Cartridge avoid dropping the cartridge or storing it at an angle Otherwise ink may leak and...

Page 47: ...aintenance and then press the OK button 4 Press or to select Repl maint cart and then press the OK button Instructions are displayed on the Display Screen Replace the Maintenance Cartridge 1 Open the...

Page 48: ...tenance Cartridge or store it at an angle ink may leak and cause stains The remaining Maintenance Cartridge capacity is recorded on each printer Do not install a used Main tenance Cartridge in another...

Page 49: ...e it 7 Keeping the new Maintenance Cartridge level insert it all the way in The printer now initializes the Maintenance Cartridge Important Do not remove the Maintenance Cartridge during initializatio...

Page 50: ...9 Press the OK button Replacing the Maintenance Cartridge iPF840 Series Basic Guide Consumables and Maintenance Maintenance Cartridge 50...

Page 51: ...printing on paper that generates a lot of cutting debris If you have replaced the roll After printing on paper that generates a lot of paper dust If the message Blue platen switch is dirty is displaye...

Page 52: ...t away Important Do not touch the Linear Scale a Carriage Shaft b or Ink Tube Stabilizer c Touching these parts may damage them Avoid cleaning where the Carriage is retrac ted in position d or e c a b...

Page 53: ...on tact with electrical components inside the printer there is a risk of fire or electrical shock Important Do not use a dry cloth to wipe inside the Top Cover This may create a static charge which ma...

Page 54: ...checked at fixed intervals Configure the settings on the Control Panel menu in Nozzle Check See Menu Settings User s Guide Perform cleaning as follows 1 On the Tab Selection screen of the Control Pane...

Page 55: ...inter is updating the firmware Off There are no active print jobs when the Data lamp is off c Message Lamp orange On A warning message is displayed Flashing An error message is displayed Off The print...

Page 56: ...ctions for loading and removing paper or replacing ink tanks or printheads as well as other operations See How to View Instructions With Navigate User s Guide j Back button Displays the screen before...

Page 57: ...played with the upper line selected You can use the buttons on the Control Panel to access each menu button OK button OK Back button Back button Load Paper Paper Menu Eject Paper Chg Paper Type Chg Pa...

Page 58: ...tion message is displayed regarding the setting you entered follow the on screen instruc tions If you have changed the Interface Setup menu settings a message confirming whether to register the settin...

Page 59: ...n instruc tions If you have changed the Interface Setup menu settings a message confirming whether to register the settings is displayed if you press Back button or Menu button Follow the instructions...

Page 60: ...ing printing First Level Second Level Third Level Fourth Level Fifth Level Load Paper Roll 1 Upper Roll 2 Lower Cut Sheet Eject Paper Roll 1 Upper Roll 2 Lower Cut Sheet Chg Paper Type 1 Roll 1 Upper...

Page 61: ...ll is On 4 Available only if Width Detection is Off 5 Leading edge is not available as a setting option in the Paper Detailed Settings dialog box of the printer driver 6 see Specifying the Cutting Met...

Page 62: ...b Log Menu Map Color Palette Adjust Printer Head Posi Adj Standard Simple Other Initial adjustmt Manual 1 Head Inc Adj Feed Prior ity Adj Priori ty Automatic Print Quality Print Length Adj Quali ty 2...

Page 63: ...ibutes Specify the values of Width Col or and Line Attributes Factory Select the pen num ber Indicates Width Color and Line Attributes Reset Pa lette All Palette Palette A Palette B Smoothing Software...

Page 64: ...NS Domain Name 9 Ethernet Driver 8 Auto De tect 8 On Off Comm Mo de 6 8 Half Duplex Full Duplex Ethernet Type 6 8 10 Base T 100 Base TX 1000 Base T Spanning Tree 8 Not Use Use MAC Ad dress 8 xxxxxxxxx...

Page 65: ...er Size Off On Roll Switching Use Optimal Size No RollSwitching TrimEdge Reload Automatic Off On Rep P hea d Print Off On Nozzle Check Frequency Standard 1 page 10 pages Off Warning Off On CarriageS c...

Page 66: ...e setting in Date Format 8 Restrictions apply if a password is configured using Change Password in the Admin Menu Viewing and configuration is possible for administrators and only viewing for other us...

Page 67: ...ad paper and remove any jammed paper from inside the printer as needed See Top Cover Inside P 70 b Ejection Guide Guides printed documents as they are ejected Open this guide when loading a roll c Rol...

Page 68: ...intenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed Replace the cartridge when it is full l Carrying Handles When carrying the printer have six people hold it by th...

Page 69: ...rt The lamp is lit if the Ethernet cable is connected correctly and commu nication is possible between the computer and printer d Manual Pocket Store printer manuals in this pocket e Accessory Pocket...

Page 70: ...inting See Carriage P 71 d Carriage Shaft The Carriage slides along this shaft e Paper Retainer Important in supplying the paper This retainer holds paper as it is fed f Platen The Printhead moves acr...

Page 71: ...nside the Top Cover or clearing paper jams l Switch Set the switch to the side opposite if the edges of printed images are blurred Set the switch to the side before borderless printing See Setting the...

Page 72: ...lever until it stops and then push it down toward the front To close it push it down until it clicks into place c Ink Lamp Red Indicates the state of the Ink Tank as follows when the Ink Tank Cover is...

Page 73: ...e Maintenance Cartridge in advance Always follow the instructions of the service representative when transferring the printer under Level 3 conditions Level Transport and Storage In Low Temper ature E...

Page 74: ...the confirmation screen 6 Press or to select Execute and then press the OK button The printer is now prepared for transfer Level 1 Once preparations are finished a message on the Display Screen reque...

Page 75: ...Ink Tank Lock Lever a Lift the Ink Tank Lock Lever until it stops and then push it down to the front 3 Hold the Ink Tank by the handle a and remove it a BK a iPF840 Series Preparing to Transfer the Pr...

Page 76: ...m inside the tubes Important Do not remove the Maintenance Cartridge except when the message for replacing it is displayed If you remove the Maintenance Cartridge while ink is being drawn out the ink...

Page 77: ...it before it is off and transfer it in that state If you accidentally unplug the printer plug it in again reinstall the ink tanks and follow this procedure again 2 Open the Top Cover and lift the Eje...

Page 78: ...inter covers to secure them in the re verse order of tape removal during installation 6 Remove and package the Stand by reversing the installation procedure when it was attached to the printer 7 Disas...

Page 79: ...assembly by yourself poses a risk of injury or bending the Stand When assembling the Stand lock the casters In addition always unlock the casters before moving the assembled Stand Attempting to move...

Page 80: ...Remove tape and packaging material attached to the printer Also open the Top Cover and remove stoppers and spacers inside the printer 3 Connect the power cord to the Power Supply Connector on the bac...

Page 81: ...P 15 9 Install the software Note that the driver installation procedure varies depending on the type of connection See Installing the Software Windows P 82 See Installing the Software Mac OS P 84 10 A...

Page 82: ...nstallation following the instruc tions displayed If you accidentally connect the USB cable first the printer driver may not be installed correctly When the printer is connected to a network via TCP I...

Page 83: ...and connect the printer and computer with the USB cable 4 On the Finish window select Restart my comput er now and click Restart Software settings take effect after the computer re starts iPF840 Serie...

Page 84: ...a network the printer s IP address may be changed if you reinstall the printer In this case be sure to reconfigure the printer s IP address 1 After making sure the computer and printer are not connect...

Page 85: ...4 After installation click Exit iPF840 Series Installing the Software Basic Guide Software Installation Installing the Printer Driver Mac OS 85...

Page 86: ...need to print them Change the layout orientation relative to the paper You can save paper by correcting the direction in which the document is arranged on the paper if necessary Configuring Settings...

Page 87: ...ess the Main pane 2 Select the Print Preview check box 3 After you click Print the Canon imagePROGRAF Pre view window will be displayed iPF840 Series Print Preview Basic Guide Software Installation Co...

Page 88: ...you to conserve paper Note If the page would exceed the roll paper width after rotation you can use this function with Scale to fit Roll Paper Width to print rotated pages Configuring Settings in Wind...

Page 89: ...rderless Printing check box to display the Information dialog box 3 Click the width of the loaded roll in the Roll Paper Width list 4 Click OK to close the Information dialog box 5 Select Fit Paper Si...

Page 90: ...in Windows 1 Access the Page Setup sheet 2 Click Size Options and register the original size 3 Select the Enlarged Reduced Printing check box 4 After you click Fit Roll Paper Width the Information dia...

Page 91: ...he original as speci fied in the source application 4 Select the Enlarged Reduced Printing check box 5 Select Fit Paper Size Fit Roll Paper Width or Scaling Configuring Settings in Mac OS 1 Access the...

Page 92: ...ent to Straighten Lines and Colors User s Guide Note Because the results of adjustment vary depending on the type of paper used for adjustment use the same type of paper as you will use for printing I...

Page 93: ...s the OK button 6 Press or to select Standard or Simple and then press the OK button A test pattern is printed for adjustment Adjustment is now finished if you have printed on a roll 7 If you are prin...

Page 94: ...rint Length is selected Note Either A High or B Standard Draft in the Adjust Length menu is applied depending on printer driver settings at the time of printing If you have selected Easy Settings in t...

Page 95: ...Standard or Fast is selected in Print Quality in the printer driver Note Always check the Adj Priority values before using Adjust Length See Selecting a Feed Amount Adjustment Method P 94 Use paper o...

Page 96: ...in 1 inch increments Note A test pattern is printed in black when you choose A High or in magenta if you choose B Standard Draft To cancel printing the test pattern for adjustment hold down the Stop b...

Page 97: ...jams Note If you do not find any scraps or jams see Troubleshooting When Paper Jams are not Found P 102 1 Turn the printer off See Turning the Printer On and Off User s Guide 2 Open the Top Cover Note...

Page 98: ...ut move the Cutter to the right side away from the paper Important If the Cutter is on the left side be sure to move it to the right If the Cutter is on the left side when you turn the printer on the...

Page 99: ...stops Important Always move the Carriage to the right side If the Carriage is on the left a Carriage error may occur when you turn on the printer 8 Hold the edge of the roll paper in the middle as you...

Page 100: ...eing advanced you can resume printing Note You can ensure that the edge is cut neatly by selecting Paper Cutting in the printer menu See Specifying the Cutting Method for Rolls User s Guide Clearing a...

Page 101: ...parts may damage them c a b 4 Lift the Release Lever 5 Hold the paper and pull it out toward the front Note If you do not find any scraps or jams see Troubleshooting When Paper Jams are not Found P 1...

Page 102: ...Off User s Guide Troubleshooting When Paper Jams are not Found Troubleshooting When Paper Jams are not Found If you cannot find a paper jam search for the paper as follows 1 Turn the printer off See...

Page 103: ...or paper in the lower part of the printer Re move any jammed paper here by pushing it to the floor with your fingers 6 Lift the Release Lever iPF840 Series Troubleshooting When Paper Jams are not Foun...

Page 104: ...in the lower part of the printer push it to the floor with your fingers If the paper does not drop to the floor or to the lower part of the printer fold an A4 sheet three times insert it through the g...

Page 105: ...is jammed by the paper feed slot Remove the jammed paper See Clearing Jammed Roll Paper P 97 See Clearing a Jammed Sheet P 100 The paper source selection is incorrect Press the Load button and select...

Page 106: ...print ing as they are cut See Specifying the Cutting Method for Rolls User s Guide Paper is not cut Paper is not cut Cause Corrective Action In the printer driver No or Print Cut Guideline is specifie...

Page 107: ...t click the printer icon in the Printers and Faxes or Printers window 2 Click Resume Printing in the menu In Mac OS restart the print job as follows 1 Click Print Scan This is identified as Printers S...

Page 108: ...use Corrective Action Ink agitation is in progress Please wait until ink agitation is finished The time for agitation varies depending on how long the printer has been off The display screen indicates...

Page 109: ...as cut to straighten it The leading edge of rolls may be cut to straighten it if Trim Edge First is set to a value other than Off in the Control Panel menu See Cutting the Leading Edge of Roll Paper A...

Page 110: ...e content of the warning See Menu Settings User s Guide Because the printer was left without ink tanks installed for some time ink has become clogged in the ink supply sys tem After the ink tanks have...

Page 111: ...oting Paper Abrasion and Blurry Images User s Guide When printing on paper 0 1 mm 0 004 in thick or less choose a VacuumStrngth setting of Weakest in the Control Panel menu If rubbing still occurs in...

Page 112: ...may curl during printing and touch the Output Tray In this case in the Control Panel menu complete the settings for Dry time and Area in Scan Wait Time However note that printing will now take longer...

Page 113: ...eck the nozzles and see if they are clogged See Checking for Nozzle Clogging User s Guide Streaks may occur if you set the Print Quality too low Choose a higher level of Print Quality in the Advanced...

Page 114: ...d in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Scan Wait Time Area in the Con trol Panel menu is set to Leading edge...

Page 115: ...ew Check Lv to Standard In the Control Panel menu Width Detection is set to Off Set Width Detection to On in the Control Panel menu Documents are printed in monochrome Documents are printed in monochr...

Page 116: ...Printhead alignment See Automatic Adjustment to Straighten Lines and Colors P 92 See Manual Adjustment to Straighten Lines and Colors User s Guide See Adjusting Line Misalignment User s Guide The type...

Page 117: ...connection method manually specifying the communi cation mode in use See Configuring the Communication Mode Manually User s Guide Cannot print over a TCP IP network Cannot print over a TCP IP network...

Page 118: ...s Monitor as follows Note The following procedure is for Windows 7 The method of removing printer drivers varies depending on the version of Windows 1 Select Control Panel from the start menu 2 Select...

Page 119: ...nt job An HP GL 2 command not supported by this printer was received Check the print job and settings The printer has received print data that includes HP RTL commands when Auto Rotate is On in the Co...

Page 120: ...L 2 jobs are printed at maximum size even if a standard size is specified Cause Corrective Action The page size of the HP GL 2 print job as created in the source application is incorrect Set Detect im...

Page 121: ...icate a problem with the printer There is a sound of suction from the Platen To prevent paper from rising paper is held against the Platen by suction from Vacuum holes under it There is a sound when a...

Page 122: ...it does not indicate a problem The Printhead nozzles are clogged Check for nozzle clogging See Checking for Nozzle Clogging User s Guide Ink Level Detection Ink Level Detection Ink level detection wil...

Page 123: ...ing ink level detection After checking the message press the button 4 After checking the message press the button 5 Press or to select Yes and then press the OK button 6 Check the message and press th...

Page 124: ...about updating ink information is shown on the Display Screen After checking the message press the button 10 Press or to select Yes and then press the OK button Ink level detection is now released In...

Page 125: ...132 Borderless printng not possible 132 Paper position not suitable for borderless printing 133 Roll feed unit error 133 The roll feed unit is loose 133 MediaType Mismatch MediaType Mismatch Cause Co...

Page 126: ...printing quality Adjust the paper size setting in the printer driver to match the size loaded in the print er as follows 1 Press or to select Stop Printing and then press the OK button 2 Change the pa...

Page 127: ...ading Rolls in the Printer P 15 The printer now starts printing the print job Make sure the roll width selected in the dialog box displayed when you select Fit Roll Paper Width in the printer driver m...

Page 128: ...nused paper A4 Letter vertical or larger More than one sheet may be required depending on the adjustment Cannot print as selected Another roll is in use Cannot print as selected Another roll is in use...

Page 129: ...ecify the paper length See Specifying the Paper Length User s Guide 5 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume st...

Page 130: ...loaded Press or to select Load Paper and then press the OK button Load a sheet and then print See Loading and Printing on Sheets User s Guide Press or and select Stop Printing or press the Stop button...

Page 131: ...rinting Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred Manually rewind the roll all the way a...

Page 132: ...lls User s Guide For information about paper that is compatible with automatic cutting see the Paper Reference Guide See Displaying the Paper Reference Guide User s Guide The Cutter Unit stops in the...

Page 133: ...r see the Paper Reference Guide See Displaying the Paper Reference Guide User s Guide Paper position not suitable for borderless printing Paper position not suitable for borderless printing Cause Corr...

Page 134: ...ss the OK button open the Ink Tank Cover and replace the Ink Tank for the color that is out of ink See Replacing Ink Tanks P 29 Remaining level of the ink cannot be correctly detected Check ink tank R...

Page 135: ...re is a problem with the Ink Tank Replace it with a new Ink Tank See Replacing Ink Tanks P 29 The following ink tanks cannot be recognized The following ink tanks cannot be recognized Cause Corrective...

Page 136: ...p printing Use each type of paper only where the recommended environmental conditions are met For details on environmental conditions for vari ous paper see the Paper Reference Guide See Displaying th...

Page 137: ...ause Corrective Action The Printhead nozzles are becoming clogged If printing is faint clean the Printhead See Cleaning the Printhead P 53 iPF840 Series Check printed document Basic Guide Error Messag...

Page 138: ...rinthead as follows and then execute Head Posi Adj again 1 Press the OK button to clear the error 2 Use Head Inc Adj to adjust the angle of inclination of the Printhead See Adjusting Line Misalignment...

Page 139: ...se steps to clean the Printhead 1 Stop printing by pressing or to select Stop Printing 2 Clean the Printhead See Cleaning the Printhead P 53 If the message is still displayed when printing replace the...

Page 140: ...ull You can continue to print but prepare a new Maintenance Cartridge to use when the message for replacement is displayed No Maintenance Cartridge capacity No Maintenance Cartridge capacity Cause Cor...

Page 141: ...unneeded jobs stored in personal boxes See Deleting Saved Jobs User s Guide Mail box full Now printing without saving data Mail box full Now printing without saving data Cause Corrective Action No mo...

Page 142: ...obs are stored in the Personal Box Delete unneeded jobs stored in personal boxes See Deleting Saved Jobs User s Guide Mail box full Delete unwanted data iPF840 Series Basic Guide Error Message Message...

Page 143: ...ms and affect the printing quality GL2 Wxxxx The memory is full xxxx is 0501 0903 or 0904 GL2 Wxxxx The memory is full xxxx is 0501 0903 or 0904 Cause Corrective Action The printer memory is full Beca...

Page 144: ...sistance Hardware error xxxxxxxx xxxx x represents a letter or number Hardware error xxxxxxxx xxxx x represents a letter or number Cause Corrective Action The last portion of roll paper was used durin...

Page 145: ...inter up to date such as pa per information is in the wrong format Check the data Turn off the printer and wait a while before restoring power and then resend the data You have uploaded firmware for a...

Page 146: ...r number 144 Ink insufficient 134 Ink tank is empty 134 Insert the maintenance cartridge 140 Insufficient paper for job 128 Mail box full Delete unwanted data 141 Mail box full Now printing without sa...

Page 147: ...m x is 1 Upper or 2 Lower 131 Sheet printing is selected 130 Sheet removed 130 The following ink tanks cannot be recognized 135 The mail box is full 141 The paper is too small 126 The paper is too sma...

Page 148: ...Holder Stopper 68 I If a message is displayed 46 Ink level 122 Ink level detection 122 L Large Format Printing 90 M Maintenance Cartridge 3 46 68 140 Menu Operations 56 Menu Structure 60 N Navigate 5...

Page 149: ...iPF840 Series Basic Guide ENG CANON INC 2014...

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