Canon imagePROGRAF iPF8300S, Basic Manual

Page: 9 / 52

9
Troubleshooting
Phenomenon Cause Corrective Action
In the Control Panel menu, set CarriageScanWdth
to Fixed .
The back side of the paper is dirty The Platen has become dirty after
borderless printing or printing on
small paper.
Open the Top Cover and clean the Platen .
( → , If Paper is Soiled)
The surface of the paper is dirty Clean the Paper Retainer .
In the Control Panel menu, set Roll DryingTime to
at least 1 min.
The Paper Retainer is soiled.
You are using a paper that does
not dry easily.
( → , If Paper is Soiled)
( → , Menu Map)
When paper that does not dry easily is used for
printing, it may curl during printing and touch the
output tray.
( → , Menu Map)
In this case, in the Control Panel menu, set Scan
Wait Time to an option other than Off .
However, note that printing will now take longer.
Open the Top Cover and clean the Platen . After this,
manually advance the roll onto the Platen before
printing.
(
→ , If Paper is Soiled)
( → "Feeding Roll Paper Manually," User's Guide)
( → , Menu Map)
The Platen has become soiled
because you have set Width
Detection to Off in the Control
Panel menu.
Set Width Detection to On in the Control Panel
menu, and then open the Top Cover and clean the
Platen .
( → , If Paper is Soiled)
The Platen suction is too strong. In the Control Panel menu, reduce the level of
VacuumStrength .
( → "Adjusting the Vacuum Strength (VacuumStrngth),"
User's Guide)
Immediately after borderless
printing, the trailing edge margin is
soiled during regular printing Depending on your printing
environment, after borderless
printing in which the leading and
trailing edge of the roll is cut
automatically, any ink adhering to
the cutter unit may rub off on the
next printed document. Follow these steps to change the Between Pages
setting of Drying Time to a value between about
30 seconds and 3 minutes before trying borderless
printing again.
1.
2.
On the Main sheet of the printer driver, click
Advanced Settings in Media Type .
Select an ink drying time in the list for the Between
Pages setting of Drying Time .