38
Error Messages
Error Message
Cause
Corrective Action
Cannot execute this command.
Use other paper.
Paper compatible with color
calibration is not loaded.
Always make sure the loaded paper matches the
type of paper in the printer paper settings. Adjustment
cannot be completed correctly unless the loaded
paper matches the settings.
Press the
OK
button to clear the error.
1.
Load paper that is compatible with color calibration.
2.
See the Paper Reference Guide
.
(
→
"Types of Paper," User's Guide)
Cannot cut this paper.
There are sheets left on the
Ejection Guide
.
(
→
, Loading Rolls in the Printer)
In other cases, the
Cutter Unit
may be damaged.
Contact your Canon dealer for assistance.
Lift the
Release Lever
and remove the paper.
1.
Load paper.
2.
Lower the
Release Lever
.
3.
There is a foreign object by the
Output Tray
, obstructing the
Cutter Unit
.
Lift the
Top Cover
and remove the foreign object.
1.
If
Not finished printing. Finish printing
remaining jobs?
is shown on the
Display Screen
,
press the
OK
button.
2.
Printing will resume, starting from the page on
which the error occurred.
You are not using the printer under
the recommended environmental
conditions for the paper.
Use the printer only where the recommended
environmental conditions for the paper are met.
Note that various environmental conditions are
recommended for various types of paper. For details
on the recommended environmental conditions, see
the Paper Reference Guide
.
(
→
"Types of Paper," User's Guide)
You are using paper that is not
compatible with automatic cutting.
Specify
Manual
as the cutting method and use
scissors or a cutting tool to cut the roll.
1.
Lift the
Release Lever
and remove the paper.
2.
(
→
"Specifying the Cutting Method for Rolls," User's
Guide)
For information about paper that is compatible with
automatic cutting, see the Paper Reference Guide
.
(
→
"Types of Paper," User's Guide)
If
Not finished printing. Finish printing
remaining jobs?
is shown on the
Display Screen
,
press the
OK
button.
4.
Printing will resume, starting from the page on
which the error occurred.
This paper cannot be used as
size is not supported.
Paper that is too large for the
printer has been loaded.
Lift the
Release Lever
and load paper of the correct
size.
Paper that is too small for the
printer has been loaded.
Lift the
Release Lever
and load paper of the correct
size.
Paper has been loaded that is too
small to print the test pattern for
printhead adjustment or nozzle
checking.
Lift the
Release Lever
and load unused paper A4/
Letter (vertical) or larger. More than one sheet may be
required depending on the adjustment.
(
→
"Paper Sizes," User's Guide)
(
→
"Paper Sizes," User's Guide)
