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Printing Problems
Nothing prints.
Q
Have you removed the plastic seal from the
toner cartridge?
A
Make sure you remove the seal from the cartridge.
(See “Set Up the Machine,” in the Starter Guide.)
Q
Is the cartridge out of toner?
A
Replace the toner cartridge. (See Chapter 11,
“Maintenance,” in the Basic Guide.)
Printout is skewed.
Q
Is the paper loaded correctly?
A
Make sure the paper is correctly loaded in the
machine. (See “Set Up the Machine,” in the Starter
Guide.)
A
Make sure the paper delivery slot is free of
obstructions.
Paper jams occur.
Q
Is the correct type of paper loaded in the
machine?
A
Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Printout is not clear.
Q
Is the correct type of paper loaded in the
machine?
A
Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Q
Are you printing on the wrong side of the
paper?
A
Some papers have a “right” side for printing. If the
print quality is not as clear as you think it should be,
try printing on the other side of the paper.