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Canon imageCLASS MF5550, Software Manual

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Canon imageCLASS MF5550 Software Manual Download Page 2

 

Manuals for the Machine

 

The manuals for this machine are divided as follows. Please refer to them for detailed information.
Depending on the system configuration and product purchased, some manuals may not be needed.

 

The guides with this symbol are printed manuals.

CD-ROM

 

The guide with this symbol is a PDF manual included on the 
accompanying CD-ROM.

 

•

 

Setting Up the Machine

 

•

 

Software Installation

 

Set-Up Sheet

 

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Copying, Printing Instructions

 

•

 

Troubleshooting

 

Basic Guide

 

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Fax Instructions

 

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Troubleshooting

 

Only for the MF5550 model.

 

Facsimile Guide

 

•

 

Software Installation and Instructions

 

•

 

Troubleshooting

 

Software Guide

(This Manual)

CD-ROM

 

Model Name
• H12294 (imageCLASS MF5530)
• H12295 (imageCLASS MF5550)

Summary of Contents for imageCLASS MF5550

Page 1: ...imageCLASS MF5500 Series Software Guide...

Page 2: ...printed manuals CD ROM The guide with this symbol is a PDF manual included on the accompanying CD ROM Setting Up the Machine Software Installation Set Up Sheet Copying Printing Instructions Troublesh...

Page 3: ...n Printing Scanning Faxing Only for the MF5550 model Troubleshooting Appendix Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Considerable effort has been made to make sure that this manua...

Page 4: ...m Requirements 1 1 Where to Find Help 1 3 Installing Software on Your Computer 1 4 Using User Software 1 4 Using Install Wizard 1 11 Add Printer Wizard Windows 2000 XP 1 11 Add Printer Wizard Windows...

Page 5: ...Page Setup Tab 2 14 Advanced Tab 2 15 Using the Machine on Your Network 2 16 Setting the Machine as a Shared Printer 2 16 Windows 2000 XP Server Settings 2 16 Windows 98 Me Server Settings 2 20 Using...

Page 6: ...erences Windows 98 Me Print To Fax Properties Dialog Box 4 5 Printing Preferences or Print To Fax Properties Dialog Box 4 6 Page Setup Tab 4 6 Print To Fax Printing Preferences Windows 98 Me Print To...

Page 7: ...T Indicates operational requirements and restrictions Be sure to read these items carefully in order to operate the machine correctly and to avoid damage to the machine NOTE Indicates a clarification...

Page 8: ...as follows Microsoft Windows 98 operating system is referred to as Windows 98 Microsoft Windows Millennium Edition operating system is referred to as Windows Me Microsoft Windows 2000 operating syste...

Page 9: ...anscribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the...

Page 10: ...x...

Page 11: ...installed you can make printing scanning and PC faxing from your computer Only for the MF5550 model System Requirements The drivers for Windows 98 Me 2000 XP can be used in the following system envir...

Page 12: ...nd with Windows 2000 SP4 installed If your PC meets all of these requirements and is preinstalled with USB 2 0 Host Controller the USB 2 0 connection will be guaranteed OS CPU RAM Available Free Disk...

Page 13: ...re included in the README TXT file provided with the drivers Context Sensitive Help This Help displays the explanation of each item in the current dialog box Use one of the following procedures to act...

Page 14: ...re under Windows 98 Me 2000 XP The screen shots shown are from Windows 98 XP Before you install the software make sure you do the following Confirm the machine is not connected to your computer Turn o...

Page 15: ...Installing Software on Your Computer 1 5 Installation 1 2 Click Install Software The InstallShield Wizard dialog box appears 3 Click Next...

Page 16: ...on Your Computer 1 6 Installation 1 4 After confirming the contents of the license agreement select I accept the terms of the license agreement click Next 5 Select the software component s you want to...

Page 17: ...e you want to install the software component s To specify in the default location Go to step 7 To change the location Click Change Select the location where you want to install the software component...

Page 18: ...Installing Software on Your Computer 1 8 Installation 1 8 Click Install The installation starts...

Page 19: ...instructions on the screen to complete the installation 10 Connect the machine to your computer with a USB cable The connection is automatically detected for the drivers IMPORTANT For more information...

Page 20: ...Shield Wizard dialog box closes The printer driver icon is added to the Printers and Faxes Windows 98 Me 2000 Printers folder and the scanner driver name or icon is added to the Scanners and Cameras f...

Page 21: ...e component s are installed See Using User Software on p 1 4 Installation in Windows 2000 XP needs to be done by a user with administrator privileges 1 Open the Printers and Faxes Windows 2000 Printer...

Page 22: ...Computer 1 12 Installation 1 3 Click Next 4 Select Local printer attached to this computer Windows 2000 Local printer click Next IMPORTANT Selecting Automatically detect and install my Plug and Play...

Page 23: ...Computer 1 13 Installation 1 5 Select the printer port you want to use click Next 6 Click Have Disk The Install From Disk dialog box appears 7 Insert the CD ROM into the CD ROM drive NOTE When the Ma...

Page 24: ...tion Go to step 9 To change the location Click Browse Select the location containing the fax driver click Open For example if your CD ROM drive is E the path name of the folder would be E Drivers WinX...

Page 25: ...nter name leave the edit box as it is click Next If you want to use this printer as the default printer select Yes If you select Yes the fax function will be set as default 12 Select whether this prin...

Page 26: ...ick Next If you select Yes the dialog box for sending a test page appears 14 Click Finish The installation starts When the installation is complete the Add Printer Wizard dialog box closes The fax dri...

Page 27: ...creen shots shown are from Windows 98 IMPORTANT Before installing the fax driver confirm that printer and scanner drivers and other software component s are installed See Using User Software on p 1 4...

Page 28: ...re on Your Computer 1 18 Installation 1 4 Select Local printer click Next 5 Click Have Disk The Install From Disk dialog box appears 6 Insert the CD ROM into the CD ROM drive NOTE When the Main menu a...

Page 29: ...ation Go to step 8 To change the location Click Browse Select the location containing the fax driver click OK For example if your CD ROM drive is E the path name of the folder would be E Drivers WinME...

Page 30: ...u want to use click Next 11 Enter the name of the printer you want to use click Next If you accept the default printer name leave the edit box as it is click Next If you want to use this printer as th...

Page 31: ...ation 1 12 Select No click Finish If you select Yes the dialog box for sending a test page appears The installation starts When the installation is complete the Add Printer Wizard dialog box closes Th...

Page 32: ...lation and select the default printer 1 Open the Printers and Faxes Windows 98 Me 2000 Printers folder On Windows XP Click Start on the Windows task bar select Control Panel Printers and Other Hardwar...

Page 33: ...es dialog box On Windows XP Click Start on the Windows task bar select Control Panel Printers and Other Hardware Scanners and Cameras On Windows 98 Me 2000 Click Start on the Windows task bar select S...

Page 34: ...s make sure the following You have the installation software available for installation No application is running on your computer IMPORTANT Uninstallation in Windows 2000 XP needs to be done by a use...

Page 35: ...Uninstalling Drivers 1 25 Installation 1 3 Select Remove click Next The confirmation message dialog box appears 4 Click Yes to start the uninstallation 5 Disconnect the USB cable from the machine...

Page 36: ...26 Installation 1 6 Select Yes I want to restart my computer now click Finish Your computer will be restarted NOTE If you restart your computer without disconnecting the machine the drivers are automa...

Page 37: ...ar select Control Panel Printers and Other Hardware Printers and Faxes On Windows 98 Me 2000 Click Start on the Windows task bar select Settings Printers 2 Click the corresponding printer or fax drive...

Page 38: ...r select Control Panel Printers and Other Hardware Scanners and Cameras On Windows 98 Me 2000 Click Start on the Windows task bar select Settings Control Panel double click the Scanners and Cameras ic...

Page 39: ...int settings you can access the properties dialog box of the printer driver Printing a Document The general steps for printing a document are set out below 1 Load paper in the cassette or the multi pu...

Page 40: ...st in the Print dialog box select the printer to be used 5 Click Preferences or Properties NOTE Depending on the application you are using select the printer to be used in the General tab sheet in the...

Page 41: ...Printing a Document 2 3 Printing 2 7 Click Print or OK Printing starts NOTE To cancel printing click Cancel...

Page 42: ...options available when you print with the Canon imageCLASS MF5500 Series Only for Windows 2000 XP The number of tabs displayed in the printer properties dialog box will vary depending on the type of...

Page 43: ...ws 2000 From the Printers and Faxes Windows 98 Me 2000 Printers Folder Opening the Printer Properties Dialog Box 1 Open the Printers and Faxes Windows 98 Me 2000 Printers folder On Windows XP Click St...

Page 44: ...nters and Faxes On Windows 2000 Click Start on the Windows task bar select Settings Printers 2 Click the corresponding printer driver icon 3 From the File menu click Printing Preferences You can also...

Page 45: ...ts that enable you to set up the printer configuration and configure the print settings The following is the description of each tab sheet The screen shots shown are from Windows 98 XP NOTE For more i...

Page 46: ...ferences 2 8 Printing 2 Details Tab Windows 98 Me Specifies the printer port and time out settings Refer to your Windows operating system documentation for more information Spool Settings Windows 98 M...

Page 47: ...es 2 9 Printing 2 Sharing Tab Specifies the printer sharing settings This tab sheet is available only when the printer sharing is enabled See Setting Printer Sharing on p 2 19 Refer to your Windows op...

Page 48: ...operties and Printer Printing Preferences 2 10 Printing 2 Ports Tab Windows 2000 XP Specifies the port to which the printer is attached Refer to your Windows operating system documentation for more in...

Page 49: ...indows 2000 XP Specifies the settings for print spooling Refer to your Windows operating system documentation for more information NOTE Spool print documents so program finishes printing faster and St...

Page 50: ...ties and Printer Printing Preferences 2 12 Printing 2 Color Management Tab Windows 2000 XP Associates color profiles with your color printer Refer to your Windows operating system documentation for mo...

Page 51: ...Printer Properties and Printer Printing Preferences 2 13 Printing 2 Security Tab Windows 2000 XP Specifies security settings Refer to your operating system documentation for more information...

Page 52: ...Monarch Paper Type Selects the paper type to print Available paper types are as follows Plain Plain paper Plain Paper Light If your printout curls significantly when using Plain try this setting inst...

Page 53: ...age Size Displays the original paper size selected in the Paper Size pull down list in the Page Setup tab sheet Output Size Selects the size of loaded paper in the machine Available options are Letter...

Page 54: ...was started If the server is running on Windows 2000 XP you can print even if no one is logged into the server Setting the Machine as a Shared Printer If you plan to share your Canon imageCLASS MF550...

Page 55: ...nting 2 4 Right click the Local Area Connection icon select Properties from the pop up menu The Local Area Connection Properties dialog box appears 5 Select File and Printer Sharing for Microsoft Netw...

Page 56: ...t Settings Network and Dial up Connections The Network and Dial up Connections folder appears 2 Right click the Local Area Connection icon select Properties from the pop up menu The Local Area Connect...

Page 57: ...as in the Sharing tab sheet NOTE On how to open the printer properties dialog box see Changing Print Settings on p 2 4 2 Enter a share name in the edit box as needed NOTE Do not enter a space or speci...

Page 58: ...ork users under Windows 98 Me The screen shots shown are from Windows 98 Adding Server Service 1 Click Start on the Windows task bar select Settings Control Panel The Control Panel folder appears 2 Do...

Page 59: ...Using the Machine on Your Network 2 21 Printing 2 4 Select Service click Add The Select Network Service dialog box appears 5 Select File and printer sharing for Microsoft Networks click OK...

Page 60: ...ing the Machine on Your Network 2 22 Printing 2 6 Click File and Print Sharing The File and Print Sharing dialog box appears 7 Select I want to be able to allow others to print to my printer s click O...

Page 61: ...work 2 23 Printing 2 8 Select the Access Control tab Share level access control or User level access control 9 Click OK The server service is added If the confirmation message dialog box appears click...

Page 62: ...x select Shared As in the Sharing tab sheet NOTE On how to open the printer properties dialog box see Changing Print Settings on p 2 4 2 Enter a share name comment and password in each edit box as nee...

Page 63: ...en the printer properties dialog box select Shared As in the Sharing tab sheet NOTE On how to open the printer properties dialog box see Changing Print Settings on p 2 4 2 Enter a share name and comme...

Page 64: ...the Machine on Your Network 2 26 Printing 2 3 Click Add select the users allowed to access the printer 4 Click OK when you finish adding users 5 Click OK The printer driver icon changes to indicate sh...

Page 65: ...from Windows 98 Me servers In that case use Add Printer Wizard Network Download The following is the procedure to connect to the shared printer on your network using network download NOTE Windows 2000...

Page 66: ...folder On Windows XP Click Start on the Windows task bar select Control Panel Printers and Other Hardware Printers and Faxes On Windows 2000 Click Start on the Windows task bar select Settings Printer...

Page 67: ...f the printer name is invalid it means the client cannot to connect to the shared printer If a suitable driver is not found it probably means the server is a Windows 98 Me computer 6 Follow the instru...

Page 68: ...ion directly Enter the path name or print queue in the edit box To select the location Click Browse Select the location of the printer click OK NOTE Depending on your network environment the installat...

Page 69: ...r driver click OK You can also enter the path name directly in the edit box 9 Click OK 10 Enter the name of the printer you want to use click Next If you accept the default name leave the edit box as...

Page 70: ...Using the Machine on Your Network 2 32 Printing 2...

Page 71: ...If you use the ADF the scanned image might not be clear Scanning with SCAN By pressing SCAN on the operation panel of the machine you can scan documents to your computer 1 Place the document face down...

Page 72: ...and Cameras folder Windows 98 Me 2000 the Scanners and Cameras Properties dialog box On Windows XP Click Start on the Windows task bar select Control Panel Printers and Other Hardware Scanners and Cam...

Page 73: ...click OK On Windows 98 2000 Select the Events tab select Scan Button in the Scanner events pull down list select the operation for SCAN in Send to this application click OK 5 Click OK 6 Restart your...

Page 74: ...RTANT When scanning with the WIA driver place the document on the platen glass Scanning the document using the platen glass is recommended 2 Open the application from which you will scan the document...

Page 75: ...Select the platen glass or the ADF Automatic Document Feeder When using the platen glass Click Preview select the scanned area in the Paper Size pull down list or drag dotted rectangle to specify the...

Page 76: ...g the ADF A4 B5 Custom US Legal US Letter Standard Preset Selects the preset scan settings either Photo the resolution of 300 dpi Color or Document the resolution of 200 dpi Black White Resolution Sel...

Page 77: ...log box Descreen Reduces the moir effect caused by scanning a printed material i e magazine or newspaper Only for color or grayscale scanning with the resolution of 600 dpi or lower Width Displays the...

Page 78: ...using the WIA driver the ADF is not available for scanning From the Scanners and Camera Wizard dialog box With the Scanners and Camera Wizard dialog box open follow this procedure below To display the...

Page 79: ...picture or text Custom Windows Me Cusotm Settings NOTE When selecting Custom click Custom settings Windows Me When selecting Custom Settings click Adjust the quality of the scanned picture to specify...

Page 80: ...the same location sequential numbers are automatically added at the ends of file names e g numbers 001 002 are added from the second picture on Select a file format for the pictures You can select fr...

Page 81: ...The scanning procedure is completed The location selected in step 5 will appear NOTE To cancel scanning click Cancel 7 Click Next Only for Windows XP If you want to publish these pictures to a Web si...

Page 82: ...Scanning with the WIA Driver Windows Me XP only 3 12 Scanning 3 8 Click Finish Only for Windows XP The location selected in step 5 will appear...

Page 83: ...anning NOTE You can also adjust the contrast in PageManager or OmniPage if it is not specified sufficiently in this tab Resolution DPI Selects the scanning resolution in dot per inch Available resolut...

Page 84: ...cture you want to scan You can select from the following Color picture Grayscale picture Black and white picture or text Custom Settings NOTE When selecting Custom Settings click Adjust the quality of...

Page 85: ...icture Grayscale picture Black and white picture or text or Custom Settings NOTE When selecting Custom Settings click Adjust the quality of the scanned picture to specify the settings in detail in the...

Page 86: ...Scanning with the WIA Driver Windows Me XP only 3 16 Scanning 3 Advanced Properties For details on scanning settings see Properties on p 3 13...

Page 87: ...ax You can send a fax to multiple recipients in one operation NOTE You cannot send a fax when an error occurs in the machine A very large document may not be sent You can send up to 99 pages per fax A...

Page 88: ...ed 4 Click Preferences or Properties NOTE Depending on the application you are using select the fax to be used in the General tab sheet in the Print dialog box then specify the fax settings in the cor...

Page 89: ...nt in the Fax recipient phone edit box NOTE You can enter numbers 0 9 an asterisk and a sharp for the recipient s number and a comma for a pause Up to 32 characters can be entered in the Fax recipient...

Page 90: ...s dialog box enables you to specify the default settings for the faxing options available when you fax with the Canon imageCLASS MF5550 Only for Windows 2000 XP The method you use to access the dialog...

Page 91: ...e Print To Fax Properties Dialog Box 1 Open the Printers and Faxes Windows 98 Me 2000 Printers folder On Windows XP Click Start on the Windows task bar select Control Panel Printers and Other Hardware...

Page 92: ...luding the paper size number of copies orientation and number of pages per sheet Default settings depend on the country region of purchase Page Size Selects the original paper size to work with in an...

Page 93: ...ings 4 7 Faxing 4 Print To Fax Printing Preferences Windows 98 Me Print To Fax Properties Dialog Box Page Setup Tab For details on print settings see Printing Preferences or Print To Fax Properties Di...

Page 94: ...Changing Fax Settings 4 8 Faxing 4...

Page 95: ...s in this chapter in the order listed The suggestions are grouped as follows Printer Problems on p 5 1 Driver Problems on p 5 5 Scanning Problems on p 5 7 Installing and Uninstalling Problems on p 5 1...

Page 96: ...the AC outlet is supplying power try another outlet if necessary Q Does the AC voltage match the printer A Make sure the voltage of the AC outlet matches the ratings on the machine Printer stops prin...

Page 97: ...and Faxes Windows 98 Me 2000 Printers folder A Make sure the corresponding printer driver is selected in the Printers and Faxes Windows 98 Me 2000 Printers folder Printer locks up system Q Does your s...

Page 98: ...the computer A Make sure the machine is not paused A Make sure the machine s interface cable is securely connected to both the machine and the computer A Make sure paper is properly loaded from the c...

Page 99: ...r driver A Connect the printer driver to a port different from the imageCLASS MF5500 Series printer driver Cannot install the imageCLASS MF5500 Series printer driver using the USB port Q Is the USB dr...

Page 100: ...e 5 Close the Control Panel folder unplug the USB cable 6 Restart your computer 7 For instructions on installing the printer driver see Using User Software on p 1 4 Strings of garbled characters are p...

Page 101: ...try connecting a USB cable directly to the computer to check if it works properly If you can scan the document successfully after connecting a USB cable directly to the computer check your USB hub or...

Page 102: ...gnized in the Scanners and Cameras Windows Control Panel A Follow this procedure below to check if the corresponding scanner driver name or icon is present in Scanners and Cameras of the Control Panel...

Page 103: ...r when scanning an image in Photoshop A Change the allocated memory On the Edit menu select References click Memory Image Cache Change the Physical Memory Usage in a range of approximately 10 to 20 Q...

Page 104: ...bit color 24 bit color or higher White lines appear on the left side of the image Q Is the document placed on the platen glass correctly A Place the document approximately 1 8 3 mm from the edge of th...

Page 105: ...before removing the software The message Version conflict appears on your computer Windows 98 Q Is Photoshop installed on your computer A If the message Version conflict or Windows 98 file language or...

Page 106: ...Installing and Uninstalling Problems 5 12 Troubleshooting 5...

Page 107: ...Envelope DL Envelope C5 Plain paper transparencies envelopes labels and heavy paper up to 34 lb 128 g m2 Maximum capacity 250 sheets of 17 lb bond 64 g m2 paper Multi purpose Feeder 8 1 2 14 216 mm 35...

Page 108: ...Printer Specifications 6 2 Appendix 6 Software Printing Software Canon Printer Driver for MF5500 Series Valid Printing Area Max 13 64 5 mm blank margins at each edge...

Page 109: ...erred to as emphasized or double strike printing Brightness The relative proportion of light and dark areas Decreasing brightness darkens the overall image increasing brightness lightens it C Client A...

Page 110: ...ating a printer s resolution The Canon imageCLASS MF5500 Series prints at a resolution of 600 dpi Driver A program that controls how the computer and an external device interact For example the printe...

Page 111: ...ace The connection between two devices through which they communicate with each other The Canon imageCLASS MF5500 Series feature USB interface which makes it compatible with IBM and similar personal c...

Page 112: ...describe machine or computer memory size My Computer The Windows program that you can use to browse through your computer s filing system and to open drives folders and files You can also use My Comp...

Page 113: ...physically present in the computer in the form of memory chips as opposed to virtual memory See also Virtual Memory Platen The document scanning unit Point size Character height is defined in points o...

Page 114: ...removed from the print queue R Random Access Memory RAM The working memory of the computer in which programs and data are temporarily stored while you use them Resetting or shutting off the computer c...

Page 115: ...obs sent from the clients See also Client Shielded A type of cable that contains a metallic sheath over the conductor material to protect the data passing through the cable from electromagnetic interf...

Page 116: ...ble regardless of differences in manufacturer or model For example with TWAIN compatible image processing software you can start the scanner s TWAIN driver from the software s menu scan the document a...

Page 117: ...lications which support the TWAIN interface Photoshop etc Windows Explorer The Windows program you can use to browse through open and manage the disk drives folders and files on your computer in a net...

Page 118: ...tte 6 1 Checking installation 1 22 Client 6 3 Collate 6 3 Color 2 12 Color Management tab Windows 2000 XP 2 12 Composite device 5 11 Contrast 3 6 6 4 Control Panel 6 4 CPU requirements 1 2 D Default s...

Page 119: ...ge Setup tab 2 14 4 6 4 7 Paper delivery 6 1 feed 6 6 size 6 1 type 6 7 weight 6 1 6 11 PDF 6 7 Plain paper 6 1 Platen glass 3 5 Portrait 6 7 Ports tab Windows 2000 XP 2 10 Power not supplied 5 2 Prev...

Page 120: ...tion 5 11 problems during removal 5 11 problems Removing 5 11 Specifications printer 6 1 Spool Settings Windows 98 Me 2 8 Spooling 6 9 System requirements 1 1 T Toner 6 9 saver 6 10 Transfer roller 6...

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