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1 - 3 

2.  LIST OF ERROR DISPLAY / INDICATION 

Errors and warnings are indicated by the following methods: 
(1)  Errors are displayed by the number of times the LED blinks. 
(2)  Errors are displayed by the number displayed on the operation panel. 
(3)  Warnings are displayed via the printer driver status monitor. 

 

2.1  Errors by LED Blinking in Orange 

User recoverable errors 

LED 

blinking in 

orange 

Panel display 

Error Code 

Error 

Solution 

2 times 

301 

1000 

No paper. 

Set the paper, and press the 
Resume/Cancel button. 

3 times 

302 

1300 

Paper jam. 

Remove the jammed paper, and 
press the Resume/Cancel button. If 
the error is not resolved, check that 
no foreign material is inside the 
printer. 

6 times 

402 

1401 

The print head is not 
installed. 

Install the print head, and close the 
access cover. 

7 times 

403 

1405 

The print head is not 
installed properly. 
(EEPROM data of the 
print head is faulty.) 

Re-install the print head, or with 
the print head installed, turn the 
printer off and on. If the error is not 
resolved, replace the print head. 

8 times 

202 

1700 

Warning:  The waste ink 
absorber becomes almost 
full (to approx. 95% to 
100% of the maximum 
capacity). 

Pressing the Resume/Cancel button 
will exit the error. 
(The waste ink absorber full error 
occurs at 100% capacity, making it 
impossible to perform printing. 

611 

2001 

Digital camera 
transmission time-out 
error (When the printer 
cannot communicate with 
a digital camera, the 
time-out error occurs.) 

Disconnect the USB cable to the 
digital camera, and press the 
Resume/Cancel button. 

11 times 

612 

2001 

Digital camera 
non-supporting device 
error (When a digital 
camera or device other 
than a digital camera, not 
supporting Direct 
Printing is connected to 
the printer with the USB 
cable, the error occurs.) 

Disconnect the USB cable, and 
press the Resume/Cancel button. 

*1:The error code is stored in the operator / service call history of the EEPROM information. 

Summary of Contents for i470D Series

Page 1: ...i470D i475D SERVICE MANUAL Canon ...

Page 2: ...PIXUS 470PD i470D SERVICE MANUAL Revision 0 QY8 1387 000 COPYRIGHT 2003 CANON INC CANONPIXUS 470PD i470D 032003 CA 0 00 0 ...

Page 3: ...ll release technical information when necessary When substantial changes are made to the contents of the manual Canon will issue a revised edition The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used Trademarks Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders...

Page 4: ...nce and repair of the i470D Part 2 Technical Reference New technology and technical information such as FAQ s Frequently Asked Questions of the i470D Part 3 Appendix Block diagrams and pin layouts of the i470D Reference This manual does not provide sufficient information of disassembly and reassembly procedures Refer to the graphics in the separate Parts Catalog ...

Page 5: ... 3 1 Notes on Service Part Replacement and Disassembling Reassembling 1 7 3 2 Special Notes on Repair Servicing 1 9 3 3 Adjustment Settings 1 12 3 4 Verification Items 1 14 4 PRINTER TRANSPORTATION METHOD Part 2 TECHNICAL REFERENCE 2 1 1 NEW TECHNOLOGIES 2 2 2 CLEANING MODE AND AMOUNT OF INK PURGED 2 3 3 RESOLUTION BY PRINT MODE 2 3 3 1 Resolution by Print Mode during Printing via Computer 2 4 3 2...

Page 6: ...Part 1 MAINTENANCE ...

Page 7: ...tings At logic board ass y replacement To set the destination None 1 min Waste ink counter resetting At ink absorber replacement To reset the waste ink counter None 1 min Print head alignment At print head or logic board ass y replacement To ensure accurate dot placement Computer settings via the printer driver 2 min 2 Periodic maintenance No periodic maintenance is necessary 3 Periodic replacemen...

Page 8: ...rinting Black 1 200 pages A4 1 500 character pattern Color 2 800 pages A4 7 5 duty per color pattern 1 300 pages A4 30 duty per color pattern 500 pages 100 x 148 mm 30 duty per color pattern 700 pages 89 x 127 mm size 30 duty per color pattern 300 pages ii 5 years of use 2 Print head 4 000 pages of printing in the above print mode 3 Ink tank BCI 24Black 300 pages 1 500 character pattern in black p...

Page 9: ...OM data of the print head is faulty Re install the print head or with the print head installed turn the printer off and on If the error is not resolved replace the print head 8 times 202 1700 Warning The waste ink absorber becomes almost full to approx 95 to 100 of the maximum capacity Pressing the Resume Cancel button will exit the error The waste ink absorber full error occurs at 100 capacity ma...

Page 10: ...ts in orange No display 6800 RAM error Replace the logic board ass y 1 The error code is stored in the operator service call history of the EEPROM information 2 3 Warnings Printer no LED indications Displayed warning Remarks Low blackink warning 1 About half of the full amount remains Low color ink warning 1 About half of the full amount remains Low black ink warning 2 Little ink remains Low color...

Page 11: ... the logic board ass y QY6 0047 QM2 0483 Paper gets smeared 1 Feed several sheets of paper 2 Clean the paper path with cotton swab or cloth 3 Replace the platen unit QG4 0380 A part of a line is missing on printouts 1 Replace the ink tank 2 Replace the print head QY6 0047 Color hue is incorrect 1 Check whether ink remains or not 2 Perform print head deep cleaning 3 Replace the print head 4 Replace...

Page 12: ...ith alcohol Confirm no grease is on the film Wipe off any grease thoroughly with ethanol Do not bend the film After replacement Perform the print head alignment in the user mode Service test print Purge unit Remove the carriage shaft QC1 2196 and then the purge unit Print head QY6 0047 After replacement Perform the print head alignment in the user mode Service test print 1 General notes Make sure ...

Page 13: ...rs Improper wiring or wiring without any ties cores and dampers may cause printer malfunction due to noise or electrostatic discharge Cable wiring Fix the DC harness PG motor cables PG sensor cables and CR motor cables with a tie Fix the PG sensor cables and CR motor cables in the claw Fix the DC cables and PG motor cables in the damper Fix the LF motor cables with the core ...

Page 14: ...ic board If pins are bent a card non recognition failure or a Direct Printing failure may occur 3 Removing the purge unit When removing the purge unit the carriage shaft must be removed in advance The purge unit cannot be removed without first removing the carriage shaft If the purge unit is removed forcibly it may be damaged or the carriage shaft may be damaged causing uneven print density in pri...

Page 15: ...ity Operation via the operation panel 1 Press the Maintenance button 2 Using the Left Right cursor buttons change the number displayed in the operation panel for the desired function listed in the table below and press the Set button to execute the function Panel Display Function Remarks 01 Nozzle check pattern printing 02 Print head manual cleaning Cleans black and color simultaneously 03 Print h...

Page 16: ...ttons In the operation panel 02 will be displayed Each time the Resume Cancel button is pressed the LED lights alternately in either orange or green During initialization the LED blinks in green 4 When the LED stops blinking and lights in green press the Resume Cancel button the specified number of time s according to the function listed in the table below Each time the Resume Cancel button is pre...

Page 17: ...e specified operation button Icons are displayed on the LCD as shown below to verify the operation buttons and panel displays 1 When pressing the left Cursor button 2 When pressing the right Cursor button 3 When pressing the Set button 4 When pressing the Maintenance button 5 When pressing the Photo Viewer button 6 When pressing the Print button 7 When pressing the Cancel button ...

Page 18: ...EEPROM information Destination and waste ink counter shall be checked Check 3 nozzle check pattern Ink shall be ejected from all nozzles Check 4 vertical straight lines The lines shall not be broken Check 5 halftone There shall be no remarkable streaks or unevenness Check Nozzle check pattern Check 2 EEPROM information Refer to page 1 13 Check 1 Top of form accuracy Check 4 Vertical straight lines...

Page 19: ... was inserted CF MS SM SD Connection to PC 0 not connected 1 connected 1 14 4 Number of pages in Memory Card Direct Printing Photo Paper Pro borderless bordered Photo Paper Plus Glossy borderless bordered Matte Photo Paper borderless bordered plain paper HEAD EEPROM 1 15 5 Version 1 16 6 Serial number 1 17 7 Lot number 1 18 8 DI sensor adjustment value 1 19 9 Ink ejection level 2 20 0 Overlay leve...

Page 20: ...rticular the pigment black ink is likely to dry For this reason keep the print head installed in the printer even during transportation Also securely lock the carriage in the home position to prevent the carriage from moving and applying stress to the carriage flexible cable or causing ink leakage during transportation Note If the print head must be removed from the printer and transported alone p...

Page 21: ...Part 2 TECHNICAL REFERENCE ...

Page 22: ... of 5 pl and 2 pl are adopted enabling high quality printing For the 2 pl print mode refer to 3 RESOLUTION BY PRINT MODE on page 2 3 Black 160 nozzles x 2 lines Color 128 nozzles x 2 lines x 3 colors M Y C 1 3 Photo Viewer It is not possible to install the Image Viewer To see images on the memory card it is necessary to use Photo Viewer Photo Viewer is automatically installed at printer driver ins...

Page 23: ... black color If 336 to 1 080 hours have elapsed since the previous black color cleaning till the start of the next printing 0 36 black 0 28 color 50 black 55 color Timer cleaning 3 both black and color If 1 080 to 2 160 hours have elapsed since the previous black color cleaning till the start of the next printing 0 75 black 0 28 color 75 Timer cleaning 4 both black and color If longer than 2 160 h...

Page 24: ...1 No of passes Black composition Resolution dpi 6 passes MYC 1200x600 12 passes MYC 1200x600 Photo Paper Plus Glossy PP 101 No of passes Black composition Resolution dpi 4 passes MYC 1200x600 6 passes MYC 1200x600 12 passes MYC 1200x600 Matte Photo Paper MP 101 No of passes Black composition Resolution dpi 6 passes MYC 1200x600 12 passes MYC 1200x600 Postcard for ink jet printers Monochrome No of ...

Page 25: ...f passes Black composition Resolution dpi 6 passes MYC 1200x600 12 passes MYC 1200x600 Postcard 3 passes MYC 600x600 4 passes MYC 1200x600 6 passes MYC 1200x600 3 3 Resolution in Duplex Printing Media Type Quality Level5 Quality Level4 Quality Level3 Quality Level2 Quality Level1 Plain Paper Monochrome No of passes Black composition Resolution dpi 1 pass Pigment Bk 300x600 1 pass Pigment Bk 300x60...

Page 26: ...B5 size or larger Paper jam Paper not feeding 2 C Writing to memory card SD card not written to With the SD card is inserted into the card slot Depending on the method of inserting the SD card write protection is Locked in rare cases Insert the card with care not to Lock the write protection switch Writing to the SD card is not possible Occurrence level A The symptom is likely to occur frequently ...

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