Canon BJC 6100 - Color Inkjet Printer User Manual Download Page 26

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About Cartridge Combinations

While the Color BJ Cartridge is always installed on the right, one of the Black BJ Cartridge, Photo BJ
Cartridge and scanner cartridge is installed on the left. The combination of cartridges changes
according to the needs of the job.

■

Standard colour combination

Use this standard colour combination for business
graphics or standard colour printing of charts and text.

Left:

Black BJ Cartridge BC-30

Right:

Color BJ Cartridge BC-31

For more details, refer to the Getting Started manual.

■

Photo colour combination

Use this photo colour combination for printing pho-
tographs and scanned images which require fine
halftone colours.

Left:

Color BJ Cartridge BC-32 Photo

Right:

Color BJ Cartridge BC-31

Installing the Photo BJ Cartridge (

➡

p.28)

Ink Tank

BCI-3BK

Black

Ink Tank

BCI-3Y

Yellow

Ink Tank

BCI-3M

Magenta

Ink Tank

BCI-3C

Cyan

Ink Tank

BCI-3PM

Photo

Magenta

Ink Tank

BCI-3PC

Photo

Cyan

Ink Tank

BCI-3PBK

Photo

Black

Ink Tank

BCI-3Y

Yellow

Ink Tank

BCI-3M

Magenta

Ink Tank

BCI-3C

Cyan

BC-30

BC-31

BC-32 Photo

BC-31

Summary of Contents for BJC 6100 - Color Inkjet Printer

Page 1: ...y Indicates information for iMac and Power Macintosh G3 users only International ENERGY STAR Program AS AN ENERGY STAR PARTNER CANON INC HAS DETERMINED THAT THIS PRODUCT MEETS THE ENERGY STAR GUIDELINES FOR ENERGY EFFICIENCY The international ENERGY STAR Office Equipment Program is a global program that promotes energy saving through the use of computers and other office equipment The program back...

Page 2: ... the printer driver In these manuals the Microsoft Windows 98 operating system Microsoft Windows 95 operating system and Microsoft Windows NT 4 0 operating system are referred to as Windows 98 Windows 95 and Windows NT respectively Every care has been taken in the preparation of the manuals but if you should discover any errors or omis sions we would be pleased to hear of them If any error or omis...

Page 3: ...and Saving the Image 42 Printing the Image 47 Routine Maintenance 48 When to Replace the BJ Cartridge 48 Printing a Nozzle Check Pattern 49 Printing a Nozzle Check Pattern 50 Cleaning the Print Heads 51 Aligning the Print Heads 55 Aligning the Print Heads 56 Cleaning the Printer 57 Troubleshooting 58 Specifications 74 For Windows 95 and Windows NT 4 0 Users The screen shots in this User s Guide sh...

Page 4: ...ning Never plug the printer into a power socket that is shared with other equipment power board double adapter etc This could cause a fire or electric shock Never use the printer while the power cord is bundled or knotted This could cause a fire or electric shock If you detect smoke unusual odours or strange noises around the printer immediately press the POWER button to switch the printer off and...

Page 5: ...r The printer contains high voltage components that could cause a fire or elec tric shock Working around the printer Do not use inflammable sprays near the printer Gases in the spray could cause a fire or electric shock if they come in con tact with electrical compo nents inside the printer Do not install the printer in locations that are very humid or dusty in direct sunlight or close to a heatin...

Page 6: ... foreign object has fallen into the printer could cause a fire or elec tric shock Power supply The power outlet and power plug shapes may be different depending on the country of pur chase Always grasp the plug when you unplug the power cord Unplugging the power cord by pulling on the cord itself can damage the cord and cause a fire or electric shock Note Do not use an extension cord This could ca...

Page 7: ...B prescrites dans la norme sur la matériel brouilleur Appareils Numériques NMB 003 édicatée par l Industrie Canada 7 Safety Precautions Do not subject BJ Cartridges or ink tanks to shocks or excessive vibration This could cause the ink to leak out and stain your clothing or the surround ings Never touch the metal contacts on a BJ Cartridge after printing The metal parts may be very hot and could c...

Page 8: ...R button Press to switch the printer on and off POWER lamp Lights to indicate the status of the printer Off Printer power off On green Ready for operation Flashing green Standby status or print job in progress Flashing orange Printer error Remove the cause of the error before printing is resumed Flashing orange and green Service error Contact a Canon service facility RESUME button After you have r...

Page 9: ...necting the power cord to the AC power outlet The power cord may be permanently attached to the printer depending on the country of purchase Inside the Printer Cartridge Lock Lever Locks the BJ Cartridges onto the cartridge holder Cartridge Holder Contains two slots The left slot holds a Black BJ Cartridge Photo BJ Cartridge or scanner cartridge The right slot holds the Color BJ Cartridge Parts an...

Page 10: ...able in the following circum stances When you use the printer with the USB interface you can connect or disconnect the USB interface cable while the printer and computer are turned on However do not connect or disconnect the USB interface cable in the following circumstances the printer and computer may not operate properly While the printer driver is being installed While the operating system Win...

Page 11: ... Utility Guide for Windows Users in the Reference Guide CD ROM or the Driver and Utility Guide for Macintosh Users book depending on the computer system you are using Disconnect the USB interface cable on the side of the computer or USB hub When you disconnect the USB interface cable while the printer and computer are turned on always disconnect on the side of the computer or USB hub Do not turn t...

Page 12: ...ogram you are using 2 Make sure that the printer is set up properly Make sure that the printer is switched on Load a stack of plain paper into the auto sheet feeder 3 Specify the print settings in the printer driver Open the Printer Properties dialog box Select the command used for printing then click the Properties button Depending on the application pro gram you use the print operation procedure...

Page 13: ... job BJ Background Monitor The BJ Background Monitor is launched automatically and is minimised on the Windows Taskbar You can can cel the print job change the order of the documents you print or even switch the priority of background printing over the processing of another application program BJ Status Monitor The BJ Status Monitor checks the status of the printer If an error occurs the BJ Status...

Page 14: ...e e e e e e e e e e e e e e e e g g g g g g e e h h h h h h e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e g g g g g g e e h h h h h h e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e ...

Page 15: ...ecifies the type of print media to use Make sure that the Page Size setting in the Page Layout tab is identical to the paper size setting in your applica tion program Illustrated Guideline Displays information on the paper feed method the position of the paper thickness lever and the printer driver settings OK button Enables the print settings in the printer driver and closes the Printer Propertie...

Page 16: ...e in the Page Setup dialog box Depending on the application program you use the paper size setting and print operation procedures may be different Refer to the documentation of your application program 2 Make sure that the printer is set up properly Make sure that the printer is switched on Load a stack of plain paper into the auto sheet feeder 3 Specify the print settings in the printer driver Se...

Page 17: ...rinting begins The following screen appears during printing When a single Macintosh computer is connected to the printer While printing from the print server in a network environment The print progress is displayed While printing from a client unit in a network environment The data transmission progress to the print server is displayed Printing Your Document ...

Page 18: ... e g g g g g g BJ Cartridge e e h h h h h h e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e g g g g g g e e h h h h h h e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e g g g g g g e e h h h h h h e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e ...

Page 19: ...ancels the current print settings in the printer driver and closes the Printer Properties dialog box Print Settings Display Displays information on the paper feed method the position of the paper thickness lever and the printer driver settings Paper Feed Specifies the paper feed method Auto Feeder Automatically feeds paper Manual Use when printing on the print media such as thick paper through the...

Page 20: ...e edges Unclean or scratched print surfaces can adversely affect print quality 3 Load the stack of paper as follows Align the stack with the right side of the auto sheet feeder and insert it into the auto sheet feeder You can print on either side of plain paper Slide the paper guide to the left side of the stack until it is snug Make sure that the top of the stack is not higher than the load limit...

Page 21: ... the printer allows a margin along each edge of the media The print ing area varies according to the media size Please note that the term printing area represents both the recommended area for the optimum print quality and the entire area where the printer can technically print Printing area dark shade Canon recommends that you print within this area Printable area light shade The area in which it...

Page 22: ... as slides and stained glass Please note that the original image is reversed horizontally mirrored when printed Transparencies CF 102 These can be used to prepare materials for use with an overhead projector To avoid paper jams and other problems never use transparencies intended for use with other Canon BJ printers e g CF 101 laser beam printers or photocopiers Glossy Photo Paper GP 301 Slightly ...

Page 23: ...an or scratched print surfaces can adversely affect print quality When storing the print media put the print media back in its original packaging and avoid locations that are exposed to direct sunlight or that are subject to high temperatures or humidity To avoid curling or wrinkling the paper store it in a level place After printing do not touch the print side until the ink has dried If water get...

Page 24: ... composed of two distinct parts the print head and one replaceable ink tank the Ink Tank BCI 3BK When this BJ Cartridge runs out of black ink only the ink tank needs to be replaced Color BJ Cartridge BC 31 This BJ Cartridge contains three colours Cyan Magenta Yellow CMY The Color BJ Cartridge BC 31 is always installed on the right side of the car tridge holder When this colour BJ Cartridge is used...

Page 25: ... Cartridges and ink tanks out of the reach of small children If a child inadvertently licks a BJ Cartridge or ink tank or ingests any ink consult a physician immedi ately Do not leave an empty ink tank in a BJ Cartridge Remove it immediately after ink runs out If a used ink tank which is still usable must be removed for some reason keep the ink tank installed in the BJ Cartridge Otherwise the ink ...

Page 26: ... Right Color BJ Cartridge BC 31 For more details refer to the Getting Started manual Photo colour combination Use this photo colour combination for printing pho tographs and scanned images which require fine halftone colours Left Color BJ Cartridge BC 32 Photo Right Color BJ Cartridge BC 31 Installing the Photo BJ Cartridge p 28 Ink Tank BCI 3BK Black Ink Tank BCI 3Y Yellow Ink Tank BCI 3M Magenta...

Page 27: ...e Color BJ Cartridge from the right side Left Color Image Scanner Cartridge IS 32 Right Color BJ Cartridge BC 31 Using the Scanner p 36 Discard empty ink tanks immediately according to the local laws and regulations regarding disposal of consumables Note Using the BJ Cartridges and Scanner Cartridge Ink Tank BCI 3Y Yellow Ink Tank BCI 3M Magenta Ink Tank BCI 3C Cyan IS 32 BC 31 ...

Page 28: ... and remove the Black BJ Cartridge After removing a BJ Cartridge always keep the BJ Cartridge in the BJ Cartridge container Otherwise the ink will dry and print jobs may not be performed properly after the ink tank is installed again 3 Remove the Photo BJ Cartridge Color BJ Cartridge BC 32 Photo from its package Remove the orange protective cap and protective tape 4 Set the Photo BJ Cartridge in t...

Page 29: ...PC Photo Photo Cyan in the centre slot and the Ink Tank BCI 3PBK Photo Photo Black in the left slot 10Close the front cover This completes the installation procedure of the Photo BJ Cartridge Never attempt to re attach the protective caps and tapes to the BJ Cartridge or ink tank To avoid poor quality printing never touch the print heads When using the Photo BJ Cartridge for the first time You nee...

Page 30: ...printer and remove only the ink tank s If you need to replace more than one ink tank do not remove the ink tanks together Remove and replace each ink tank one by one to ensure that each new ink tank is inserted in the cor rect slot If you insert an ink tank in the wrong slot colours will not print correctly Do not leave an empty ink tank in the BJ Cartridge Remove it immediately after the ink runs...

Page 31: ... regu lations regarding disposal of consumables To avoid interfering with the ink supply from a tank do not touch an open ink port on the ink tank 5 Hold the new ink tank at a slight angle align it with the correct slot then press down gently on top of the ink tank until it locks in place Make sure that you insert the ink tank in the correct slot The fol lowing figures show the correct array of in...

Page 32: ... in place 7 Close the front cover The cartridge holder returns to the home position and print head cleaning starts automatically The POWER lamp blinks during print head cleaning When print head cleaning is finished and the POWER lamp stops flashing you can resume normal operation Do not perform other tanks on the printer until the POWER lamp stops flashing Ink Tank BCI 3PM Photo Photo Magenta Ink ...

Page 33: ...d on and open the front cover of the printer The cartridge holder moves to the centre 2 Raise the cartridge lock lever all the way up to unlock the BJ Cartridge If you are replacing the Black BJ Cartridge or Photo BJ Cartridge raise the left cartridge lock lever If you are replacing the Color BJ Cartridge raise the right cartridge lock lever The illustration shows replacement of a Black BJ Cartrid...

Page 34: ...ever attempt to reattach the tape or cap to a BJ Cartridge Discard the protective cap and tape according to the local laws and regulations regarding disposal of consumables Do not leave an empty ink tank in the BJ Cartridge Remove it immediately after the ink runs out If a partially used ink tank must be removed for some reason keep the ink tank installed in the BJ Cartridge Otherwise the ink will...

Page 35: ...the new BJ Cartridge Replacing the Ink Tanks p 30 9 Close the front cover The cartridge holder returns to the home position and print head cleaning starts automatically Do not open the front cover during print head cleaning The POWER lamp flashes during print head cleaning It takes about 30 seconds until print head cleaning is completed and the POWER lamp stops flashing Before using the new BJ Car...

Page 36: ...n scanner driver You can run IS Scan from within a TWAIN compliant graphics application program After scanning the image transfer the image data to the application program to edit enhance and save the data as needed If you are not using a TWAIN compliant graphics application program Use the IS Scan Plus utility for Windows IS Scan Plus allows you to scan edit enhance and save the image data You ne...

Page 37: ... to scan or the white calibration sheet If you wish to scan images larger than the A5 size scanning holders for other paper sizes may be optionally available depending on the country of purchase BJ Cartridge container Used for storing the Color Image Scanner Cartridge IS 32 or other BJ Cartridges when not in use The BJ Cartridge container comes with the printer If you need additional containers th...

Page 38: ...application program launch the TWAIN compliant appli cation program Then launch IS Scan from within the application program If you use IS Scan Plus select Programs from the Start menu first Point to IS Scan Plus and then select IS Scan Plus If you use a TWAIN compliant graphics application program launch the TWAIN compliant appli cation program first Then launch IS Scan from within the application...

Page 39: ...age you wish to scan into the scanning holder then click Prescan When you wish to scan only a portion of the entire image specify the prescanning area by dragging the mouse 5 Load the image in the auto sheet feeder again and start scanning Load the image you wish to scan in the auto sheet feeder again and click Scan Save the scanned image 6 Install the BJ Cartridge s and print the scanned image Fo...

Page 40: ...M drive Also make sure that the printer is switched on The CD ROM starts automatically and a menu screen is displayed If the CD ROM does not start automatically click the My Computer icon on the Windows desktop and then double click the CD ROM icon 2 Click Install Software at the menu screen 3 Click the OK button in the Select Printer dialog box 4 Make sure that the IS Scan Software button is disp...

Page 41: ...1 Load the Setup Software Reference Guide CD ROM into the CD ROM drive Also make sure that the printer is switched on 2 Double click the CD ROM icon 3 Double click the IS Scan scanner driver folder 4 Double click the folder of your language 5 Double click Installer 6 Click Agree in the Software Licence Agreement screen 7 Specify the destination of installation as needed then click Install To speci...

Page 42: ... removed BJ Cartridge in the BJ Cartridge contain er Install the Color Image Scanner Cartridge IS 32 Make sure that the paper thickness lever is set to the Up position Close the front cover Before closing the front cover of the printer make sure that the paper thickness lever is set to the Up position If you scan the image with the paper thickness lever set in the Down position scanning results ma...

Page 43: ... auto sheet feeder with its top edge seamed side facing down Select Capture Image and then click the Custom button Select Settings from the Menu When the printer is connected using both the parallel interface and USB interface the Select connecting cable dialog box is displayed Select the desired port and click the OK button Click White Level in the Custom settings dialog box When a message appear...

Page 44: ... the Scanning Mode box Then select the most appropriate size to match the size of the image you wish to scan in Paper Size Click the Prescan button Select Photo in Scanning Mode Select the most appropriate size to match the size of the image you wish to scan in Paper Size Check the Prescan checkbox and click the OK button After the scanning holder which contains the image you wish to scan is eject...

Page 45: ...ocedure below Right click on the image The rectangle disap pears and you can specify the portion of the image again While pressing the Control key click on the image The rectangle disappears and you can specify the portion of the image again 7 Load the image you wish to scan in the auto sheet feeder again Be careful that the image does not move in the scanning holder 8 Start scanning the image Aft...

Page 46: ... and file format type and click the Save button 10Exit the IS Scan software Click the Exit button If you wish to print the scanned image proceed with the printing operation before you exit IS Scan Plus Select Exit from the File menu If you wish to print the scanned image exit IS Scan and then proceed with the printing operation ...

Page 47: ...scanner cartridge in the BJ Cartridge container Install the BJ Cartridge Close the front cover After the BJ Cartridge is installed You need to align the print heads and select the appropriate print settings in the printer driver Aligning the Print Heads p 55 Aligning the Print Heads p 56 2 Print the scanned image Click the Print button Launch the graphics application program that allows you to pri...

Page 48: ...tatus Monitor displays an error message when using Windows and the printer beeps four times See Replacing the Ink Tanks p 30 Ink remains but printouts are faint streaked or the colour tones are not correct If printouts are still unsatisfactory after replacing the ink tanks the print heads may be clogged or worn out Follow the procedure below Print a nozzle check pattern p 49 or p 50 If the nozzle ...

Page 49: ...ck the Maintenance tab Click the nozzle check pattern icon in the Test Prints box When a confirmation message appears click the OK button 3 Look at the check patterns and perform the correction procedure if necessary Separate patterns are printed to display the status of the Black BJ Cartridge and the Color BJ Cartridge When the Black BJ Cartridge and Color BJ Cartridge are installed When the Phot...

Page 50: ... Setup from the File menu then click the Utilities button Select Test Print Select Nozzle check pattern Click the OK button 3 Look at the check patterns and perform the correction procedure if necessary Separate patterns are printed to display the status of the Black BJ Cartridge and the Color BJ Cartridge When the Black BJ Cartridge and Color BJ Cartridge are installed When the Photo BJ Color Car...

Page 51: ...elect normal print head cleaning in the printer driver Open the Printer Properties dialog box then click the Maintenance tab Select the normal print head cleaning icon in the Print Head Cleaning box Select either or both BJ Cartridges for print head clean ing Click a radio button for All Colours Black or Colour All Colours Cleans the print heads of both BJ Cartridges Black Cleans the print head of...

Page 52: ...oth BJ Cartridges for print head cleaning All Colours Cleans the print heads of both BJ Cartridges Black Cleans the print head of the Black BJ Cartridge Colour Cleans the print head of the Colour BJ Cartridge Click the OK button The POWER lamp starts flashing and print head cleaning begins It takes approximately 30 sec onds until the POWER lamp stops flashing and the normal print head cleaning ope...

Page 53: ...nce tab Click the deep print head cleaning icon in the Print Head Cleaning box When a confirmation message appears click the OK button The POWER lamp starts flashing and print head clean ing begins It takes approximately 1 to 2 minutes until the POWER lamp stops flashing and the deep print head cleaning operation is completed Select Page Setup from the File menu then click the Utilities button Sel...

Page 54: ...aning the print heads refer to the User s Guide Print a nozzle check pattern to confirm the success of deep print head cleaning p 49 or p 50 If the cleaning had no effect perform normal print head cleaning and deep print deep cleaning again After cleaning the print head several times if the nozzle check pattern is not satisfactory the print heads may be worn out and the BJ Cartridge must be replac...

Page 55: ...head alignment icon in the Test Prints box 3 When a confirmation message appears click the OK button The printer starts to print the head alignment pattern 4 When this pattern is printed the print heads of the two BJ Cartridges have been aligned proper ly It takes a few minutes until the print head alignment opera tion is completed There are two procedures for aligning the print heads Normally exe...

Page 56: ... Select Test Print Select Print Head Alignment 3 When a confirmation message appears click the OK button The printer starts to print the head alignment pat tern 4 When this pattern is printed the print heads of the two BJ Cartridges have been aligned proper ly It takes a few minutes until the print head alignment opera tion is completed There are two produces for aligning the print heads Normally ...

Page 57: ...h to wipe the area around the paper output slot To avoid personal injury from burns or electrical shock or damage to the printer during cleaning never use a flam mable solvent such as thinner benzene or alcohol Cleaning the Paper Feed Rollers With frequent use of high resolution paper and other coated paper paper dust from the coated surfaces of such media accumulates around the paper feed rollers...

Page 58: ...ande and green alternately with beeps p 67 Printout is unsatisfactory p 68 Meaningless characters or symbols printed p 68 Printout is faint or colours are wrong p 69 The last part of print job not printing p 70 Print side rubbed and stained p 71 Printed and on screen colour do not match p 71 Printed pages curled warped or wrinkled p 72 Other problems p 73 Refer to the Reference Guide on the Setup ...

Page 59: ...s no longer stable Restart Windows and then reinstall the printer driver Load the Setup Software Reference Guide CD ROM When the CD ROM folder opens double click the BJ Installer icon and then select your printer Click the Custom Remove tab Then follow the on screen instructions Cause Other application programs are running Solution Quit all other application programs and start the installation aga...

Page 60: ...on Feed manually through the manual feed slot of the printer Paper within the range from 64 to 105 g m2 can be loaded in the auto sheet feeder Paper thicker than 0 6 mm cannot be loaded in the auto sheet feeder Cause Auto sheet feeder overloaded Solution Check that you do not exceed the sheet feeder capacity Paper will not feed correctly if you exceed the described number of sheets Cause Paper res...

Page 61: ...s lit green If the POWER lamp is flashing the printer is still warming up Please wait until the POWER lamp is continu ously lit green Cause Printer cable not connected correctly Solution Make sure that the printer cable is securely fastened to the computer and the printer For details refer to the Getting Started manual Cause Printer cable fault Solution Try using another printer cable For details ...

Page 62: ... Click the Details tab and then specify USBPRNnn nn numerals in the Print to the following port box Cause Installed printer driver not operating correctly Solution Remove the installed BJ printer driver and then install the printer driver again To uninstall the printer driver select Programs and then BJ Printer from the Windows Start menu and click Uninstall Then follow the on screen instructions ...

Page 63: ...alling additional memory Cause Sufficient space not available on hard disk Solution Delete any unneeded files to make more space available Cause Internal file or application program problem Solution Rebuild the document and print it again If there is no problem with the new document the original file was probably faulty If the same problem recurs with the new file contact a Canon service facility ...

Page 64: ...Check the POWER lamp to see if it is lit green If the POWER lamp is flashing the printer is still warming up Please wait until the POWER lamp is continu ously lit green Cause Printer cable not connected correctly Solution Make sure that the printer cable is securely fastened to the computer and the printer For details refer to the Getting Started manual Cause Printer cable fault Solution Try using...

Page 65: ...ter has been operating for a long time Solution Interrupt printing at a convenient point switch the printer off and wait for at least 15 minutes for the printer to cool The print heads may occasionally overheat during a long print job If the print heads overheat printing will pause at the end of a pass across the page to allow time for the print heads to cool and then will restart after a brief in...

Page 66: ...s the RESUME button Beeps 4 Cause BJ Cartridge out of ink Solution Replace the empty ink tank Beeps 5 Cause BJ Cartridge not installed correctly Solution Check that each BJ Cartridge is installed in the correct location A Black BJ Cartridge or Photo BJ Cartridge must be installed in the left slot of the cartridge holder a Color BJ Cartridge must be installed in the right slot Beeps 6 Cause BJ Cart...

Page 67: ...s the ink used for print head cleaning Beeps 9 Cause Automatic print head alignment failed Solution If ink runs out or the print head nozzles are clogged press the RESUME button and follow the procedure below a Open the front cover and check the ink remaining in the ink tank b Print a nozzle check pattern c Change the position of the printer so that strong light may not enter the paper output slot...

Page 68: ...sure BJC 6100 is displayed in the Name box of the Print dialog box Select Chooser from the Apple menu Click on the BJC 6100 icon and check that BJC 6100 is selected in the Connect to box Cause Printer cable not connected correctly Solution Check that the printer cable is securely fastened to the computer and the printer For details refer to the Getting Started manual Cause Printer cable fault Solu...

Page 69: ... enabled and click on the Send button Cause Internal file or application software problem Solution Rebuild the document and print it again If there is no problem with the new document the original file was probably faulty If the same problem recurs with the new file contact a Canon service facility Printout is faint or colours are wrong Cause The print head nozzles in one of the BJ Cartridges are ...

Page 70: ...h the printer directly connected to the comput er If you can then print normally the fault is probably in the switching device or external buffer Consult the hardware manufacturer Cause USB hub fault Solution Disconnect the USB hub you are using and then directly connect the printer to the computer If the printer can print normally the USB hub may not be operating properly Cause Printer is set to ...

Page 71: ... the colours vary depending on the circumstances in which the display is viewed and the monitor s colour calibration settings For example objects that appear blue on the screen are printed purple and objects that appear pale green on the screen are printed dark green However if the differences are extreme the items below should be checked Cause The print head nozzles in one of the BJ Cartridges ar...

Page 72: ... is set to high Solution Reduce the print intensity in the printer driver To change this setting open the Printer Properties dialog box click the Advanced button in the Main tab and then click the Colour tab Move the Intensity slider to the left to lower the print intensity To change this setting open the Printer Properties dialog box click the Manual icon and then click on the Details button Sele...

Page 73: ...e page prints over two or more pages Straight lines are broken Backs of pages stained with ink Ink blurred Printed surface scratched White streaks visible Colours streaked or uneven Printer will not switch on Print job will not start Printing starts but nothing printing Cartridge holder does not move to centre Envelopes do not feed Paper skewing during feeding Cannot feed manually Multiple sheets ...

Page 74: ... supply Europe AC 230V 10 50Hz USA Canada AC 120V 60Hz Australia AC 240V 50Hz Power consumption off Approx 1 6W AC 230 10 Approx 2 5W AC 120V Standby Approx 3W AC 230 10 Approx 4W AC 120V Printing Approx 35 W To shut down power completely remove the power cord from the wall outlet This printer is provided with an automatic power off feature If the printer does not receive any data for a specified ...

Page 75: ...idge BC 32 Photo Nozzles 48 per color Ink colours Photo Black Photo Cyan Photo Magenta Capacity Approx 280 sheets at 7 5 coverage per colour Based on the number of sheets per ink tank over the printable area on A4 size plain paper Printer driver operating environment IBM PC AT compatible computer running Windows 98 Windows 95 Windows NT 4 0 or iMac or Power Macintosh G3 computer running Mac OS 8 1...

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