Canon BJ-30, User Manual

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Troubleshooting Chapter 7
Printing Problems
If you are having printing problems, check the problems and solutions in
the following table.
Problem Cause Solution
Data from computer is There may be a communica- Check the computer or the
printed, but is not what tion problem between the application to see if the host
you expected printer and your computer. is configured correctly:
printer port, printer driver,
print manager.
Cable connections may Check that your cable
not be secure. connections are secure.
Interface cable may be Make sure your parallel
too long. cable is less than 6.6 feet
(2 m).
Emulation switching may Turn off Automatic
not be functioning properly. emulation switching mode;
see Chapter 8, Customizing
the Printer, for details.
The printer driver may not Make sure you selected the
be correct. correct printer driver in your
software.
Printer control mode may Check that the printer
not match the printer device. control mode (BJ or Epson
LQ) matches the printer
driver you selected.
Previous software settings Check that the printer was
may not be cleared. cleared of the previous
software settings before the
print job started.
Printed characters do not Many graphics characters Set the correct Control mode
match characters on the and special symbols are using the operator panel.
screen produced by different ASCII
codes according to the type
Set the correct character
of printer and computer
table using the printer’s
being used.
FUNCTION settings. For
details on character tables
and character sets, contact
the Canon fax retrieval
system and request the
BJ-30 Printer Command
Summary.