Canon BJ-30 User Manual Download Page 106

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Chapter 7

Troubleshooting

Problem

Cause

Solution

Blinking

and other

Other service call

If you see a message

number

errors

consisting of the letter

combination with a number
(such as

) and the

printer beeps for about five
seconds, turn the printer off
and reconnect your AC
adapter. If this does not
cause the printer to stop
beeping, make a note of the
message number and call
your local Canon authorized
dealer.

Operational Problems

If you are having problems with the printer, check the problems and
solutions listed in the following table.

Problem

Cause

Solution

No power reaching

The printer may not be

Hold down the

POWER

printer

turned on.

printer button until the
printer beeps.

The printer may not be

Make sure the AC adapter

securely plugged into the

is plugged securely into the

AC adapter.

printer and into a wall outlet.

If the AC adapter is
connected to a power strip,
make sure the power strip is
connected to an outlet and
turned on.

The AC outlet may not be

Check the AC outlet.

supplying power.

Troubleshooting

Summary of Contents for BJ-30

Page 1: ...BJ 30 USER MANUAL Canon ...

Page 2: ...ions or warranties concerning the products described Your printer and the software media included with your printer have been sold to you subject to the limited warranties set forth in the warranty card and license agreement enclosed with the respective product All software is licensed AS IS as described in the license agreement enclosed with the software diskette Further CCSI reserves the right t...

Page 3: ...ation notes and troubleshooting tips for using the printer in the Windows environment Refer to this manual when you have a problem or need to know the specifications of the printer Contents of This Manual This manual describes how to set up and operate your Canon printer in several easy to read chapters To get the most out of your bubble jet printer read this manual carefully before using the BJ 3...

Page 4: ...tery Pack Describes how to install and use the optional battery pack available for the BJ 30 Appendix A lists printer and portable kit specifications Appendix B presents application notes for certain software packages The manual concludes with a Glossary and an Index Conventions This User s Manual uses the following conventions to alert you to information that will help you operate the printer cor...

Page 5: ... the Back 10 Operator Panel 11 Attaching the AC Adapter 12 Connecting Your Printer to the Computer 13 Installing the BJ Cartridge 14 Loading a Stack of Paper 19 Printing a Test Pattern 21 Installing a Printer Driver 22 Installing the Windows Printer Driver 22 Using the BJ 30 Windows Driver 24 Installing the Canon TrueType Fonts for Microsoft Windows 3 1 24 Printing From Windows 25 Managing Your Pr...

Page 6: ...Within Windows 48 Selecting Printing Options 49 Special Options 54 Printing a Document 56 Ways to Improve Print Speed in Windows 57 Using the Windows Print Manager 58 Setting Up MS DOS Application Programs 59 Selecting a Printer Driver 59 Selecting a Printer Control Mode 60 Software and Printer Compatibility 62 Chapter 5 Using the Operator Panel 63 Operator Panel Display 64 Feeding Paper 66 Form F...

Page 7: ...y Problems 107 Windows Problems 110 Clearing Paper Jams 116 Chapter 8 Customizing the Printer 119 Changing the FUNCTION Settings 119 Verifying the Current Settings 120 Returning All Settings to Their Factory Defaults 121 Factory Default Settings 122 Function Settings 123 BJ Mode 124 Epson LQ Mode 128 Chapter 9 Installing and Using the Battery Pack 131 Examining the Battery Case 132 From the Front ...

Page 8: ...table Kit Specifications 148 Appendix B Application Notes 149 Printing Envelopes in Microsoft Windows 149 AmiPro 3 0 149 Microsoft Publisher 150 Microsoft Word for Windows 152 WordPerfect 153 Works 3 0 for Windows 155 Glossary 157 Index 167 ...

Page 9: ...BJ 30 Bubble Jet Printer User s Manual Canon Computer Systems Help Desk 1 800 423 2366 USA 1 800 263 1121 Canada ...

Page 10: ...operation with the convenience of compact size and low cost We appreciate your choosing this printer to meet your printing needs We are certain you will be satisfied with its advanced bubble jet technology This chapter introduces you to the features of your new printer lists the supplies and accessories you can purchase for the printer and describes Canon s customer support procedures ...

Page 11: ... can replace the ink tank when it runs out of ink In case the print head is damaged you simply replace the entire cartridge Convenient Paper Handling A built in automatic sheet feeder holds up to 30 sheets of plain paper 10 sheets of coated paper transparencies or back print film or 5 envelopes Software Compatibility Three resident printer control modes enable the printer to work with a wide varie...

Page 12: ...k for the BJ 30 Note that the BJ cartridge contains the bubble jet print head and ink tank while the ink tank contains ink only BC 10 Black BJ Cartridge Incorporates a bubble jet print head and a replaceable black ink tank One BC 10 cartridge comes with the printer BCI 10 Black Ink Tank Purchase this ink tank from a dealer as the black ink runs out of the BC 10 Black BJ cartridge Print Media Canon...

Page 13: ...y pack NB 300 and an attachment unit which allow you to operate the printer when AC power is not available When attached to the printer this nickel metal hydride battery pack charges when the printer is not operating The battery pack fully charges in about eight hours When fully charged it enables you to continuously print about 200 pages NiMH Battery Pack NB 300 You can purchase additional batter...

Page 14: ...ate your question and provide a phone number or fax number for a response Fax retrieval system Canon also provides a 24 hour toll free fax retrieval system You can use this service to get helpful documents faxed directly to your fax machine These documents contain useful information to assist you in the operation of your Canon printer To access this service call 1 800 526 4345 Bulletin board servi...

Page 15: ...anty service If you seem to have a problem try to solve it by referring to the information in Chapter 7 Troubleshooting If you cannot solve the problem contact Canon s support personnel at the help desk If you feel your BJ 30 Bubble Jet Printer needs servicing call the Canon help desk to locate the Canon Authorized Service Facility ASF nearest you or to find out about the exclusive Canon InstantEx...

Page 16: ...dge It also describes how to load a stack of paper and print a test pattern followed by installing a printer driver and managing your printer s features If you already set up your printer using the Quick Start Guide you may want to look through this chapter to find any additional information it provides Unpacking Your Printer Follow these steps to unpack the printer 1 Carefully remove all items fr...

Page 17: ...nvelope If your printer was damaged in shipping or if any items are missing notify your dealer immediately N In addition to the items shipped with your printer you need a Centronics compatible parallel interface cable no longer than six feet which you can purchase from your dealer Be sure to fill out your Registration card and send it to Canon Computer Systems Inc Save your sales receipt for proof...

Page 18: ...ble and set for human comfort Avoid areas of excessive heat or humidity as well as direct sunlight Do not leave the printer in a closed vehicle this may expose the printer to extremely high temperatures Do not install the printer near devices that contain magnets or generate magnetic fields such as loudspeakers or base units of cordless telephones These devices can erase information on the printer...

Page 19: ... ACCESS TO THE INSIDE OF THE PRINTER LCD DISPLAY SHOWS THE STATUS OF THE PRINTER SHEET FEEDER AUTOMATICALLY STACKS CUT SHEETS OF PAPER PAPER GUIDE ALIGNS CUT SHEETS OF PAPER IN THE SHEET FEEDER TOP COVER PAPER SUPPORT WHEN OPEN HELPS KEEP THE PAPER STRAIGHT IN THE SHEET FEEDER OPEN THIS COVER TO LOAD A STACK OF PAPER AC POWER RECEPTACLE ATTACH THE AC ADAPTER HERE PARALLEL INTERFACE PORT CONNECT TH...

Page 20: ...TING ON LINE BUTTON SETS THE PRINTER ON LINE OR OFF LINE FF BUTTON FORCES A FORM FEED WHICH EJECTS THE CURRENT PAGE or CARTRIDGE BUTTON SELECTS A MENU SETTING OR MOVES THE BJ CARTRIDGE TO THE CENTER OF THE PRINTER O or CLEANING BUTTON TURNS THE FUNCTION SETTING ON OR OFF OR STARTS THE PRINT HEAD CLEANING PROCESS DISPLAY INDICATES THE CURRENT PRINTER SETTINGS MENU BUTTON SELECTS MENU MODE OR STARTS...

Page 21: ...r wall outlet that may obstruct your access to it or put pressure on the AC adapter When unplugging the AC adapter always remove it by holding onto the adapter unit and not the cord Use the AC adapter indoors only Always plug the AC adapter into the printer before you plug it into an electrical outlet Always unplug the AC adapter from the electrical outlet before disconnecting it from the printer ...

Page 22: ...e data communications between your computer and the printer use a short cable six feet or less in length To connect the printer to the host computer follow the steps below 1 Make sure both the printer and the computer are turned off 2 Connect the parallel cable Align the cable connector with the printer s interface port so the shapes match Gently press the cable connector into the port Secure the ...

Page 23: ...are ready to install the cartridge N Canon makes numerous BJ cartridges the BC 10 is designed specially for the BJ 30 Bubble Jet Printer and is the only one you should use To install the BJ cartridge follow the steps below 1 Make sure the parallel interface cable and the AC adapter are attached 2 Open the paper support Lift the cover to the open position ...

Page 24: ...pear in the display When you turn on the printer for the first time the BJ cartridge holder moves to the center of the printer so you can install the BJ cartridge The ON LINE light blinks 4 Open the front cover Gently press on the raised dots on the front cover Then gently pull the cover to the open position ...

Page 25: ...inter If the cartridge holder is not in the center press and hold the CARTRIDGE button Do not touch the interior of the cartridge holder or the film cable when installing the BJ cartridge 6 Unpack the BJ cartridge Peel off the protective foil FILM CABLE DO NOT TOUCH CARTRIDGE HOLDER DO NOT TOUCH ...

Page 26: ... Do not touch the print head area of the BJ cartridge underneath the orange tape Do not touch the terminals on the BJ cartridge 8 Insert the BJ cartridge Gently place the BJ cartridge into the cartridge holder Insert the print head into the cartridge holder first Setting Up the Printer ORANGE CAP TERMINALS DO NOT TOUCH ORANGE TAPE PRINT HEAD PRINT HEAD DO NOT TOUCH ...

Page 27: ... CARTRIDGE button The cartridge holder moves to the right side Immediately after installing the BJ cartridge be sure to press the CARTRIDGE button step 11 above to return the cartridge holder to its home position at the far right side In the home position the printer caps each print head nozzle This keeps the print head and BJ cartridge from drying out ...

Page 28: ...ext chapter you ll learn how to print on different types of print media You can stack about 30 sheets of plain paper in the sheet feeder 1 Make sure the paper support is open and the paper guide is in the leftmost position 2 Fan the paper For best results fan the paper before loading it Always fan a stack of paper along the edge that will feed into the printer first ...

Page 29: ...nter Chapter 2 3 Slide the stack of paper into the sheet feeder until it stops Align the paper with the right edge of the sheet feeder 4 Secure the stack with the paper guide Slide the paper guide against the stack of paper ...

Page 30: ...he MENU button until the printer beeps twice The word FONT disappears and the number shown on the display starts blinking 4 Press the button five times until the number 6 appears on the display 5 Press the MENU button to start the Demo pattern After printing the Demo pattern the printer stays on line N If lines are missing in the printed text or if there is no ink on the paper check that the BJ ca...

Page 31: ...r each MS DOS software application that you intend to use with the printer See Chapter 4 Using the Printer With Your Software for details Installing the Windows Printer Driver Before installing the Canon Windows driver make sure your computer system has the following minimum configuration 386 personal computer 4 MB random access memory RAM 2 4 MB of available disk space 256 color VGA color graphic...

Page 32: ...ve A you can enter the pathname that identifies the drive you are using or use Browse to locate the drive 9 Choose Canon BJ 30 from the List of Printers and select OK The Control Panel installs the files for the BJ 30 printer driver on your hard disk The Printers dialog box appears with the Canon BJ 30 listed in the Installed Printers box 10 If you need to change the port designation make sure the...

Page 33: ...oftware for details on selecting other printer settings for the BJ 30 printer driver for Windows Installing the Canon TrueType Fonts for Microsoft Windows 3 1 Install the TrueType Font Pack to add 20 extra scalable fonts to your font selection Follow these steps 1 Make sure your computer is turned on 2 Start Windows 3 1 by typing WIN and pressing Enter at the MS DOS prompt 3 Choose the Control Pan...

Page 34: ...ox Your installation is now complete If you would like to remove the installed fonts please refer to the instructions that came with your TrueType fonts Printing From Windows After installing the BJ 30 printer driver for Windows print a simple test from Windows to make sure the printer is correctly set up Follow these steps 1 From the Program Manager s top menu bar select Window 2 From the drop do...

Page 35: ...of your printed documents including typeface style and size and placement of text graphics and margins Normally settings made with your software applications override the settings made through the operator panel or the FUNCTION settings See Chapter 4 Using the Printer With Your Software for details on setting up your software applications for use with the BJ 30 Operator Panel Buttons The buttons o...

Page 36: ...nformation sent from the computer to the printer is sometimes in simple ASCII code or more often in a page description language This information is a set of instructions that the printer must interpret to determine where it should position each dot Some common page description languages include PostScript CaPSL and HP PCL Line Printers and Processing With line printers almost all of the processing...

Page 37: ...ctions on where to put each dot on the page This means that the printer itself must have a certain amount of processing power and memory to handle the instructions it receives from the computer Because processing takes place on both the computer and the printer the speed of laser printing depends on the processor speed and RAM available on both the computer and the printer Congratulations You are ...

Page 38: ... select and load paper how to print on legal size paper and in landscape orientation and how to print the test patterns It also describes how to travel with the printer Turning the Printer On and Off Follow these steps to turn on the power 1 Make sure the AC adapter is connected or the optional battery pack installed See Chapter 9 Installing and Using the Battery Pack for details on the optional b...

Page 39: ...all the BJ cartridge To turn off the printer press the POWER button again All the indicators on the display go out When you turn off the printer the cartridge holder moves to the home position on the right and caps the print head and BJ cartridge This keeps the BJ cartridge from drying out The print head nozzles will not be properly capped and the print head unit may clog or be permanently damaged...

Page 40: ...e for business presentations design work or professional reports Back print film is printed on the back side the nonglossy side of the film in a mirror image and for best results is viewed from the front or glossy side using a backlighting device For more details ask a Canon Authorized Dealer for information or refer to the manual supplied with the film N If you are printing from an application ou...

Page 41: ...sheet feeder these are special papers that you may want to use for certain presentations However these special media may not advance correctly under unusual environmental conditions such as extreme temperatures and humidity If you have trouble with special papers becoming skewed or feeding multiple sheets do not stack them in the sheet feeder Load them one sheet at a time N Place at least one shee...

Page 42: ... into the sheet feeder until it stops Align the edge of the paper with the right edge of the sheet feeder Do not force the paper into the printer Insert the paper so that the side you want to print on is facing you If you are using a preprinted stock such as letterhead insert the top of the paper into the sheet feeder first Make sure the stack of paper does not exceed the paper guide Using the Pri...

Page 43: ...and start your print operation Initiate printing from the software application See your software application s documentation for instructions on how to start printing While the printer receives data the Data indicator blinks The Data indicator turns off when printing is finished N If the printer stops operating while the Data indicator is on press and hold down the FF button to print the received ...

Page 44: ...rint data beyond the width of the page If this happens clean the platen For details on cleaning the platen see Chapter 6 Maintaining the Printer Do not try to load paper into the sheet feeder beyond the capacity of the paper guide stacking too much paper may cause paper jams or printing problems Make sure there are no gaps between the stack of paper and the paper guide nor the right edge of the sh...

Page 45: ...M10 and DL The following envelopes are not recommended because they may cause jams or smears or may damage your printer Envelopes with windows holes perforations cutouts and double flaps Envelopes made with special coated paper or deeply embossed paper Envelopes using peel off sealing strips Envelopes in which letters have been enclosed When you are ready to print on envelopes follow these steps t...

Page 46: ...he envelopes Also press firmly on the area that corresponds to the edges of the flap 3 Insert the envelopes Make sure the side you want to print on is facing you and the flap is toward the paper support Insert the top of the envelope first Slide a stack of envelopes into the sheet feeder until it stops Align the stack of envelopes with the right edge of the sheet feeder Using the Printer PRESS DOW...

Page 47: ...o the stack of envelopes 5 Make sure the printer is on line and start your print operation Your software may need to be configured to print envelopes See Appendix B Application Notes for information on printing envelopes in a few popular software applications ...

Page 48: ...s and for legal size paper the page length is 82 lines If you are using an application that does not include a page setup or printer setup procedure you may be able to use the ESCape sequence to specify your page length Applications handle ESCape sequences differently so refer to your application s software manual for instructions on sending commands The ESCape sequence for page length is ESC C 0 ...

Page 49: ...ffer landscape printing capabilities The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orie...

Page 50: ...is set to BJ mode you can print a test pattern showing characters printed in the different sizes available in BJ mode The print sample uses the currently selected font The following sample shows the All modes pattern in BJ mode N The All modes pattern cannot be printed in Economy mode Using the Printer HQ PROPORTIONAL HQ 12 CPI HQ 10 CPI HQ DOUBLE HIGH DRAFT 12 CPI DRAFT 10 CPI HQ DOUBLE WIDE DRAF...

Page 51: ... All available characters are printed in a repeating pattern using the default print mode and character pitch The following sample shows the Ripple pattern in BJ mode Nozzle Pattern Print the Nozzle pattern to check that each print head nozzle is operating correctly The following sample shows the Nozzle pattern ...

Page 52: ...ches in each control mode The following sample shows the Font pattern in BJ mode Starting the Test Patterns To print any of the test patterns follow these steps 1 Make sure the printer is turned on and paper is loaded in the sheet feeder 2 Press and hold the MENU button until the printer beeps twice The word FONT disappears and the number 1 blinks in the display Using the Printer ...

Page 53: ...to print When you print the Current settings pattern see page 120 the Nozzle pattern or the Demo pattern the printer returns to its previous state after printing a page When you print the All modes pattern the Ripple pattern or the Font pattern the printer continues printing until you cancel printing To cancel printing You can cancel printing in one of the following two ways Press the ON LINE butt...

Page 54: ...ove the BJ cartridge An opened BJ cartridge that is not installed in the printer may leak and the print head may dry out 5 Place the printer and any accessories in a suitable carrying case Follow these additional guidelines If you are traveling to another country make sure the AC adapter matches the power requirements of that country The optional portable kit and universal adapter allow you to ope...

Page 55: ...hat are fully charged Recharge the battery pack only when the printer indicates a low battery error Charging the battery before it is fully discharged reduces the battery capacity See Chapter 9 Installing and Using the Battery Pack for details on the battery pack Avoid leaving the printer in a closed automobile where it may be exposed to extreme changes in temperature or humidity After installing ...

Page 56: ...selecting the printer driver that corresponds to your printer Canon provides a BJ 30 printer driver for Microsoft Windows The easiest way to use your printer is to install the Windows driver and perform your print operations through the Windows environment If you are using Microsoft Windows you have already installed the BJ 30 driver as described in Chapter 2 Setting Up the Printer The next sectio...

Page 57: ...eters To configure your BJ 30 printer driver follow these steps 1 Start the application you want to use in the Windows environment 2 Open the document you want to print 3 Choose Print Setup from the File menu The Select Printer dialog box appears 4 Click once on the Canon BJ 30 printer name to select it 5 Click on the Setup button Windows displays the Canon BJ 30 Setup dialog box From this screen ...

Page 58: ...ize setting to select one of the following paper sizes from the drop down list N When printing on envelopes or thick paper make sure the paper selection lever is set to the front position and the paper thickness lever inside the printer is up If you select User Defined Size the Setup program displays the following dialog box Select the unit of measure you are using inches or millimeters and then s...

Page 59: ...this type of paper with minimal bleeding of colors When you select Plain Paper the Paper Source defaults to Auto Sheet Feeder and the Print Quality defaults to Normal 360 x 360 dpi Transparency This mode is for printing on transparency stock Use Canon Transparencies CF 102 to achieve the highest possible color fidelity When you select Transparency the Paper Source defaults to Auto Sheet Feeder and...

Page 60: ...e of the following options from the drop down list Black and White This option prints documents in black ink only Use this setting when printing text files that have no graphic images When you select Black and White the Print Quality defaults to Normal 360 x 360 dpi However the Print Quality may change if you select a Media Type other than Plain Paper Grayscale This option prints documents in blac...

Page 61: ...e printer prints at 360 x 360 dpi but uses less ink than high quality mode Use Normal mode when your documents do not contain graphics or photographic images High Quality third position Use this mode for your best quality text and simple graphics The printer prints at a resolution of 360 x 360 dpi and prints a little faster than Fine mode When you select Black and White or Grayscale mode the High ...

Page 62: ...e direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orientation determines the direction of printing on the page The page orien...

Page 63: ...ity of the printed images Halftone This option is available only when the Print Selection is Grayscale N The Halftone options have no effect when Print Selection is set to Black and White When you click on the arrow next to the Halftone setting you can select the following options Pattern 1 and Pattern 2 These settings uniformly align individual dots to create shades of gray This method offers fas...

Page 64: ...r more complex page is generated by the software This type of page requires more time to calculate as well as send to the printer However what you lose in print speed may be gained in quality The diffusion setting may eliminate banding problems when printing grays on all black images Intensity You can use this option to adjust the Intensity of the printed image Click on the arrows to make the imag...

Page 65: ... B W but graph and graphic 360x360 dpi better grayscale quality output The highest quality Grayscale Fine Diffusion Slower than Normal but photograph and 360x360 dpi optimizes B W grayscale graphic output quality Printing a Document This procedure provides general steps for printing from the various applications you may run in the Windows environment The exact steps for printing a document may var...

Page 66: ...ng on the computer you are using See the next section for details Add a permanent swap file in Windows Under the 386 Enhanced icon in the Windows Control Panel add or create a permanent swap file that is from 4 MB to 9 MB The computer will be able to prepare the print file faster See your Windows documentation for instructions Avoid diffusion halftones In the Options dialog box choose Diffusion on...

Page 67: ...ectly to the printer Instead the print file is sent to the Print Manager The Print Manager then sends the print file to the printer This means the Print Manager allows you to print in the background Once the Print Manager receives the print file from the application you can continue to use your computer for other work The Print Manager will send the print file to the printer when it has the time a...

Page 68: ...ting only from the Windows environment you can ignore this information Software applications are designed to work with specific hardware setups Most application programs include an installation program or routine that you run to identify the type of hardware you are using such as your computer and printer When you tell your application program what printer you are using it installs a program calle...

Page 69: ...r that is wider than 8 5 inches After selecting a printer you can use software commands for all the standard printer functions through the application programs This includes bold or double strike printing underlining superscripts subscripts margin control line spacing control and graphics Selecting a Printer Control Mode Your printer has three Control modes BJ mode which emulates the IBM Proprinte...

Page 70: ...i PS 10 cpi 12 cpi 15 cpi 17 cpi 20 cpi PS Courier 10 cpi 12 cpi 17 cpi PS 10 cpi 12 cpi 15 cpi 17 cpi 20 cpi PS Sans Serif 10 cpi 12 cpi 17 cpi PS 10 cpi 12 cpi 15 cpi 17 cpi 20 cpi PS Draft available 10 cpi 12 cpi 17 cpi PS 10 cpi 12 cpi 15 cpi in HS mode only 17 cpi 20 cpi PS Roman 10 cpi 12 cpi 17 cpi PS 10 cpi 12 cpi 15 cpi 17 cpi 20 cpi PS Script 10 cpi 12 cpi 17 cpi PS 10 cpi 12 cpi 15 cpi ...

Page 71: ...nderlining Most software programs automatically send control codes and ESCape sequences to the printer However some applications may require you to supply the commands How you enter the control codes and ESCape sequences depends on your software program Your software program may require you to enter the codes and sequences in a specific format such as decimal rather than hexadecimal For example yo...

Page 72: ...example your word processing program tells the printer what typeface to use when to load a sheet of paper or when to perform a line feed If for some reason your application program does not perform these basic functions you can control them using the printer s operator panel Also if you print from MS DOS software applications you can select all printer settings from the operator panel However any ...

Page 73: ...e printer Ready to print When you turn on the printer and it is ready to start printing the LCD display shows you the current modes Receiving data from the computer When the printer receives data from the computer the Data indicator starts blinking and the printer starts printing The display looks similar to this ...

Page 74: ...this You can select Menu mode only when the printer is not receiving data and the Data indicator symbol is off Printing is disabled If a printing problem occurs such as a paper jam and printing is disabled the operator panel shows the cause of the problem The letter E C or F and a number are displayed alternately in the lower right corner of the display See Chapter 7 Troubleshooting for details Us...

Page 75: ... button to load the first sheet of paper to its top of form N If you are running an application program you do not need to perform this step The application will tell you when to load paper into the printer If you are printing in One half Reduction mode and the paper is positioned in the top half of the page pressing FF advances the paper to the center of the page Ejecting Paper When you want to e...

Page 76: ...ion to 180x180 dpi Use this mode for draft printing If you are using Windows the BJ 30 printer driver automatically adjusts the print mode If you are not using Windows you may need to set the print mode for your MS DOS applications To set the print mode follow these steps 1 Press the MENU button once The printer beeps once when it enters the Menu mode The display shows both print modes with HQ bli...

Page 77: ... half of its full size Two thirds Reduction Mode In Two thirds Reduction mode the printer automatically sets the print dimensions as follows Top margin 0 32 inch Left margin 0 35 inch Print width max 7 8 inches When using Reduction mode you must select the correct paper size within your application In the example above you would specify a paper size of 11 75 x 16 5 inches in your application Be su...

Page 78: ...dimensions as follows Top margin 0 12 inch Left margin 0 85 inch Print width max 6 8 inches When using Reduction mode you must select the correct paper size within your application In the example above you would specify a paper size of 15 x 11 inches in your application Be sure to account for your margins Using the Operator Panel ...

Page 79: ...ible with Reduction mode To select the reduction mode follow these steps 1 Press the MENU button once The printer beeps once when it enters Menu mode 2 Press the MENU button again The display shows the possible Reduction modes 3 Press the button to select the desired Reduction mode 4 When the desired Reduction mode is blinking press the ON LINE button The ON LINE light comes on Printing in the sel...

Page 80: ...ode the printer emulates the Epson LQ printers To set the printer s Control mode follow these steps 1 Press the MENU button once The printer beeps once when it enters Menu mode 2 Press the MENU button two more times The display shows the two control modes 3 Press the button to select the desired control mode 4 When the desired Control mode is blinking press the ON LINE button The ON LINE light com...

Page 81: ...ton three more times The number 1 blinks in the lower right corner of the display 3 Press the button to select the number that corresponds to the font you wish to use If you hold the button down the numbers are automatically displayed in sequence The font names and corresponding numbers appear below the display For example to use the Script font select number 4 4 When the desired font is blinking ...

Page 82: ...ION settings described in Chapter 8 Customizing the Printer When you enable the Low ink warning function which is FUNCTION 1A you must set the printer s ink gauge You set the printer s ink gauge whenever you install a new BJ cartridge or a new ink tank N The Low ink warning function does not work with the cartridge you installed when you first set up the printer You can start this function only af...

Page 83: ...e amount of remaining ink by counting the number of ink ejections When the printer runs low on black ink the Bk indicator starts to blink indicating that your printer will run out of ink shortly Make sure you have a new ink tank available N If you replace a BJ cartridge or an ink tank with a used one the printer will be incapable of estimating the amount of remaining ink Be sure to replace the BJ ...

Page 84: ...ble Jet Printer and to avoid damage to your printer and harm to you or others Set the printer on a stable surface Do not use an angled printer stand Do not attempt to pick up the printer by the paper support Keep the front cover closed when printing Do not set anything on top of the printer Make sure the power is off any time you connect or disconnect the AC adapter or interface cable Do not move ...

Page 85: ... touch the print head on the BJ cartridge or attempt to clean it with a cloth For best printing quality use a bond paper with a cotton fiber content for example 25 cotton bond paper Use only the AC adapter that comes with the printer Always turn off the printer before unplugging the AC adapter this allows the print head to return to the home position and prevents it from drying out Keep the inside...

Page 86: ... position all the way to the right 2 Turn off the printer and unplug the AC adapter 3 Open the front cover 4 Clean inside the printer Use a soft cloth slightly moistened with water to remove any ink mist or paper debris Do not use any oil or cleanser inside the printer Do not use paper products such as paper towels or tissues to clean the inside of the printer They may leave paper particles inside...

Page 87: ...nter 6 Clean the exterior of the printer Use a soft cloth moistened with water Clean any smudges or dust Do not clean the exterior of the printer with volatile liquids such as thinners benzine or any spray type or chemical cleaners doing so will damage the surface of the printer Do not submerge the printer in water PLATEN ...

Page 88: ...ds Extensive cleaning for severe print quality problems This procedure takes about one minute and uses more ink than quick cleaning Therefore use this procedure only when the quick cleaning procedure does not improve your print quality Starting Print Head Cleaning To start print head cleaning follow these steps 1 Make sure the printer is turned on and on line 2 To start the quick cleaning procedur...

Page 89: ... need to change ink tanks more often than when you are printing text only You may need to replace the BJ cartridge or the ink tank when any of the following conditions exist Your printed output is not crisp and clear and there are gaps in the characters missing dots even after you have cleaned the print head once or twice using the quick cleaning procedure You have been using the BJ cartridge or i...

Page 90: ...position will cause the print head to dry out Perform the print head cleaning when your print quality is not satisfactory See page 79 for instructions Replace an ink tank when your print quality does not improve after one or two quick print head cleanings Replace a BJ cartridge when the print quality does not improve after one or two extensive print head cleanings Do not remove the ink tank from t...

Page 91: ...overage The actual amount of ink that is used will vary depending on the print density of a page If you often print heavy ink density graphics you will need to change cartridges more frequently Ink tanks continually run out of ink If your ink tanks seem to run out of ink before you think they should make sure you are following these guidelines Make sure you turn off the printer only when the cartr...

Page 92: ...y without bleeding It must work with different media and software It must be environmentally friendly Canon has more engineers dedicated to providing the best results for output on Bubble Jet printers than any other organization Canon does not dissuade you from using ink made by third party suppliers However we specifically design and warranty our products for our inks only Canon cannot guarantee ...

Page 93: ...ead becomes damaged see Appendix A Specifications for BJ cartridge life expectancy If the ink tank is out of ink see the next section for instructions on how to replace it To replace the BJ cartridge follow these steps 1 Make sure paper support is open and the power is on 2 Press and hold the CARTRIDGE button until the ON LINE light starts blinking The cartridge holder moves to the center 3 Open t...

Page 94: ...rinter 85 4 Press the green tab on the front left edge of the cartridge holder This releases the BJ cartridge 5 Lift the cartridge out of the printer The Bk indicator disappears from the display Maintaining the Printer GREEN TAB ...

Page 95: ...ke the new BJ cartridge out of its protective packaging Peel off the protective foil 8 Remove the protective material from the BJ cartridge Lift off the orange cap from the print head Then remove the orange tape TERMINALS DO NOT TOUCH ORANGE CAP ORANGE TAPE PRINT HEAD DO NOT TOUCH ...

Page 96: ...e left side of the BJ cartridge unit 10 Close the front cover Lift up and gently press the cover into place 11 If you have enabled the Low ink warning function FUNCTION 1A you must reset the ink gauge See page 73 for details 12 Press the CARTRIDGE button The cartridge holder moves to the home position on the right side Make sure that Bk indicator appears on the display Maintaining the Printer ...

Page 97: ...the printer when replacing the ink tank 1 Make sure the paper support is open and the power is on 2 Press and hold the CARTRIDGE button until the ON LINE light starts to blink The cartridge holder moves to the center of the printer 3 Open the front cover 4 Remove the empty ink tank Press in on the tab on the left of the ink tank to release it Then lift the ink tank up and out of the BJ cartridge D...

Page 98: ...ion cap 6 Carefully slide the new ink tank into the BJ cartridge and then press down on the left side of the ink tank until it snaps into place 7 Close the front cover 8 If you have enabled the Low ink warning function FUNCTION 1A you must reset the ink gauge See page 73 for details Maintaining the Printer ...

Page 99: ...lean the print head as described earlier in this chapter Storing the Printer When storing the printer observe the following precautions to protect the print mechanism 1 Turn off the power This secures the print head in the home position 2 Remove any paper from the sheet feeder 3 Disconnect the interface cable and the AC adapter from the printer 4 If you are using the optional battery pack remove t...

Page 100: ...is chapter Try the solutions in the order listed The following list shows the problems covered here Check List Problem See page Errors Indicated on the Display 94 Warnings 95 Recoverable Errors 96 Service Call Errors 96 Operational Problems 97 No power reaching printer 97 Data from computer is not printed 98 BJ cartridge moves ink does not appear 98 Printer suspends print after every line is print...

Page 101: ...jagged 107 White streaks or missing dots 108 Blurred or smudged ink 109 Paper edge is soiled with ink 109 Windows Problems 110 Printer does not print or prints garbage 110 Cannot print from file menu 110 Printer does not print from Windows but does print from MS DOS 111 Output is not as expected 111 Fonts do not print as smoothly rounded characters 111 Extra characters appear on the page 112 Canno...

Page 102: ...o help you with your problem If your printer requires service the staff at the help desk can provide you with the telephone number of your local Canon Authorized Service Facility ASF N Attempting to repair the printer yourself may void the warranty Before contacting Canon make sure you have the following information Product name Serial number Place of purchase Nature of problem Steps you have take...

Page 103: ...er sounds twice C and a number are displayed alternately If the Bk indicator starts to blink the printer is running low on ink Recoverable errors The printer is unable to continue printing without you making an adjustment A short buzzer sounds twice E and a number are displayed alternately Service call errors The printer may have an unrecoverable error that needs servicing A buzzer sounds for abou...

Page 104: ... the ON LINE button change completion to set your printer back on line If you neglect to press the CARTRIDGE button when you change the BJ cartridge or an ink tank the printer returns the cartridge holder to its home position automatically in order to prevent the print head from drying out The printer notifies you that this has occurred by alternately flashing C and 6 in the display Blinking Bk In...

Page 105: ...at the BJ cartridge is installed If the cartridge is not installed install one If installed remove it and try installing it again See Installing the BJ Cartridge on page 14 for instructions on installing cartridges Blinking F and C Low battery error The printer can no longer operate on battery power Turn off the printer and plug the AC adapter or the universal adapter into the printer or replace t...

Page 106: ...zed dealer Operational Problems If you are having problems with the printer check the problems and solutions listed in the following table Problem Cause Solution No power reaching The printer may not be Hold down the POWER printer turned on printer button until the printer beeps The printer may not be Make sure the AC adapter securely plugged into the is plugged securely into the AC adapter printe...

Page 107: ...face cable The application may not be Check the computer or the set up properly application to see if the host is configured correctly printer port printer driver print manager The parallel port may be Check your computer s disabled in your computer s CMOS to see if the primary CMOS memory parallel port is set to LPT1 Your computer should have a setup program that allows you to check the CMOS sett...

Page 108: ...moothing mode from MS DOS enabled High quality mode may Try turning off HQ mode via be enabled the operator panel The print head may have If you have been printing become too hot for awhile the print head may have become too hot In this case the printer automatically goes into protection mode and slows down in order to cool the print head You can stop your print operation and wait several minutes ...

Page 109: ...apter 8 Customizing the Printer for details The printer driver may not Make sure you selected the be correct correct printer driver in your software Printer control mode may Check that the printer not match the printer device control mode BJ or Epson LQ matches the printer driver you selected Previous software settings Check that the printer was may not be cleared cleared of the previous software ...

Page 110: ...it to OFF For envelopes set it to OFF For A4 size paper set it to ON Printout does not match Paper size selected in Make sure the paper size you paper size driver may be incorrect select within your printer driver matches the orientation in which you load the paper in the printer Paper width selected in Make sure the width of the driver may be incorrect paper on which you are printing matches the ...

Page 111: ...op and bottom incorrect margin settings within your software application Check the top margin setting determined by FUNCTIONs 4 and 5 If the printer is printing too few lines make the top margin more narrow If the printer is printing too many lines make the top margin wider Paper may not be loaded Make sure your paper is properly loaded correctly NOTE If your application requires 66 lines per page...

Page 112: ...Printout curls Your page may include a Remove the printout dense amount of ink immediately and let it dry then roll it in the direction opposite to the curl Computer indicates A device time out occurs Make sure the printer is device time out when your computer sends turned on and on line data to the printer but the printer does not respond Check that the printer s The printer may be off interface ...

Page 113: ...the sheet feeder printer too many sheets does not contain too much paper Paper may not be inserted Make sure paper is correctly inserted all the way into the sheet feeder Single sheets may not be When manually loading feeding correctly paper be sure to insert a single sheet of paper all the way into the sheet feeder If the paper is not inserted far enough the printer cannot load it Paper is loaded...

Page 114: ...d in the sheet feeder Make sure you are loading paper that matches the specifications of this printer See Appendix A Specifications for details Envelopes do not load Envelopes may not be Make sure the envelopes are loaded correctly loaded properly The top of the envelope goes in first The flap is toward the sheet feeder The right side of the envelope is aligned against the right side of the sheet ...

Page 115: ... high temperature Paper does not eject Your software application Press the ON LINE button after printing may not be telling the printer to set the printer off line to eject the paper after printing Press and hold the FF button for one second to eject the paper To resume printing press the ON LINE button Repeated paper jams The paper you are using Fan the paper before stacking occur may be causing ...

Page 116: ...the other side You may be printing in Change to HQ mode HS mode HS mode uses less ink than HQ mode and your print may look faint The print head nozzles may Clean the print head see be clogged page 79 for details Splashed dots Print head nozzles may be Clean the print head see clogged with ink page 79 for details Output appears jagged The resolution selected via Check your software printer driver m...

Page 117: ... ink tank If there is not any liquid ink in the ink tank replace it with a new one BJ cartridge may be Make sure the BJ cartridge installed incorrectly and or ink tank are installed correctly The print medium being Use only print media used may not be acceptable specified in the Selecting Paper Types section on page 31 The resolution set in the When printing in Epson LQ printer driver may be mode ...

Page 118: ...print medium being If your printout has ink used may not be acceptable stained areas try using Fine mode Use only print media specified in Selecting Paper Types on page 31 You may be printing on Paper has a right side for the wrong side of the sheet printing If the print quality is not as clear as you would like try turning the paper over and printing on the other side Paper edge is soiled The pla...

Page 119: ...causing the problem stalled print jobs caused by printer not being ready to accept data Delete all stalled jobs make sure the printer is on line and try to print again If errors continue turn off the Print Manager Cannot print from file Printer may not be securely Check that the printer is menu connected to the computer correctly connected to the computer and that it is turned on If the problem st...

Page 120: ...ain If the problem persists go back to step 5 above and change the connection from LPT1 to LPT1 DOS Output is not as expected Printer driver may not be Make sure you have selected correct the Canon BJ 30 setting in the Printers dialog box or from the printer setting for your particular application Fonts do not print as Bitmapped fonts designed Make sure you installed an smoothly rounded for dot ma...

Page 121: ...ger 2 Click on Print Manager a dialog box appears 3 Select Close 4 Double click on the Program Manager 5 Select the Window option from the Program Manager s menu bar 6 Select the Main group from the Program Manager 7 Double click on the Control Panel 8 Double click on the Printers icon 9 Click on the box next to the Print Manager to add an X this turns on the Print Manager 10 Select the Canon BJ 3...

Page 122: ... the Windows Setup icon If the display driver is anything other than VGA call the display manufacturer and request an updated display driver In the meantime install the standard VGA driver that came with Windows 3 1 Automatic line feed may Make sure automatic line be enabled feed is disabled through the FUNCTION settings See Chapter 8 Customizing the Printer for details When printing large The vid...

Page 123: ...not print follow these steps 1 Select File 2 Select Preferences 3 Uncheck the Fast Graphic Printing option for the Windows Printer Driver If you are in WordPerfect 5 2 for Windows and the BOX prints but your text does not print follow these steps 1 Select File 2 Select Preferences 3 Check the Fast Graphic Printing option for the Windows Printer Driver Multiple copies do not Your application does n...

Page 124: ...MS DOS prompt A list of statements should appear look for the statement that says TEMP C WINDOWS 3 If the statement exists verify that the directory exists by typing in the drive and directory location with the DIR command For example DIR C WINDOWS 4 If the FILE NOT FOUND message appears then one of the following has occurred You may have typed the path incorrectly make sure the path is correct Th...

Page 125: ...paper support 2 Gently pull the paper out with one hand while holding the printer in place with the other hand If the leading edge of the jammed sheet of paper has not yet emerged from the exit slot pull the paper out from the sheet feeder while pressing down on the button on the right side of the sheet feeder If the leading edge of the jammed sheet is coming out of the paper exit slot pull the pa...

Page 126: ... smeared Clean the platen as described in Cleaning the Printer on page 77 If you are having repeated paper jams you may be loading the paper improperly or using the wrong kind of paper When you load a stack of plain paper fan the stack of paper before loading it in the sheet feeder This will keep the sheets of paper from sticking together Make sure that the paper you are using matches the paper sp...

Page 127: ...118 Troubleshooting Chapter 7 ...

Page 128: ... Make sure the printer s settings match the requirements of your software application If you have a unique printing requirement you can customize the printer by changing the FUNCTION settings as described in this chapter Changing the FUNCTION Settings Follow these steps to change the FUNCTION settings 1 Press the MENU button once The printer beeps once when it enters Menu mode 2 Press the MENU but...

Page 129: ... You can print out the printer settings in each printer control mode This is an easy way to check the settings To print a listing of the current printer settings follow these steps 1 Make sure that paper is loaded in the sheet feeder 2 Press and hold the MENU button until the printer beeps twice The word FONT disappears and the number 1 blinks in the display 3 Press the MENU button A printout of t...

Page 130: ... Follow these steps 1 Make sure that the printer s power is on 2 Press and hold down both the ON LINE and CLEANING buttons until the printer beeps All items in the display appear for a moment the same way as when you turned on the printer Then the printer s settings return to their factory default settings and the printer returns on line Customizing the Printer ...

Page 131: ...op margin first print line Bottom margin page length First print line 0 12 inch 3 mm Page length 11 inches 279 mm Horizontal margins Left margin 0 Right margin maximum print width 8 inches 203 2 mm Horizontal print position Letter 0 26 inch 6 4 mm Print direction Bidirectional Print quality High quality HQ mode Print media Plain paper Font typeface Courier Character set Character Set 1 Alternate G...

Page 132: ...gs described in the rest of this chapter FUNCTION Settings The FUNCTION settings control various printer functions such as the page length and character set you want to use The printer functions defined by the FUNCTION settings are determined by the printer control mode The printer has three control modes BJ mode which emulates the IBM Proprinter X24E Epson LQ mode which emulates the Epson LQ prin...

Page 133: ...turn CR LF only 12 Alternate Graphics Disabled Enabled Mode AGM 13 Not used 14 Character set Set 1 Set 2 15 18 Code page See following descriptions 19 Automatic Disabled Enabled emulation switching mode 1A Low ink warning Disabled Enabled FUNCTION 1 Horizontal print position Use this FUNCTION setting to change the horizontal print position according to the size of your paper If you are using lette...

Page 134: ...inter s internal fonts Smoothing is especially effective for printing double height double width italic characters and combinations of these characters FUNCTION 7 Automatic power off mode The printer is idle when it receives no data and no instructions from the operator panel This FUNCTION setting allows you to configure your printer to turn itself off automatically if it is continuously idle for ...

Page 135: ...nter performs a normal line feed LF only Set this FUNCTION to ON if you want the printer to perform a carriage return after each line feed LF CR FUNCTION 12 Alternate graphics mode AGM Set this FUNCTION to ON to enable Alternate Graphics Mode AGM In this mode the printer accepts high resolution 24 dot all points addressable APA graphics commands similar to those used with conventional 24 pin print...

Page 136: ...tic emulation mode is applicable for MS DOS applications only When you are using Windows the BJ 30 printer driver for Windows selects the appropriate control mode regardless of the FUNCTION settings N If the printer does not seem to be switching between BJ mode and Epson LQ mode disable this FUNCTION and set the operator panel to match your application s printer driver If you are using a printer s...

Page 137: ... 125 6 Smoothing mode 360 dpi 720 dpi see page 125 7 Automatic power off Disabled Enabled see page 125 8 Font typeface lock Disabled Enabled mode see page 125 9 Input download 26 KB 0 KB 3 KB 23 KB buffer see page 125 10 Automatic line Carriage return CR with LF feed LF CR only see page 126 11 13 International See following descriptions character set 14 Character set Italics Graphics 15 18 Code pa...

Page 138: ... OFF Sweden ON OFF ON Italy ON ON OFF Spain ON ON ON FUNCTION 14 Character set When this FUNCTION is OFF which is the default factory setting the printer uses the Epson Italics character set which includes italic characters When this FUNCTION is ON the printer uses the Epson Graphics character set which is the same as the MS DOS code page 437 this character set includes symbols lines corners and E...

Page 139: ...130 Customizing the Printer Chapter 8 ...

Page 140: ...fore using a new battery pack charge it as described later in this chapter Use only the Canon NB 300 rechargeable battery pack with the BJ 30 Do not attempt to disassemble a battery pack or the battery case Follow local regulations when disposing of a used battery pack Do not dispose of a battery pack where it may come in contact with fire Keep foreign objects out of the battery compartment Do not...

Page 141: ...INTER BATTERY SWITCH TURNS ON THE BATTERY PACK SWITCH IS AUTOMATICALLY TURNED ON WHEN YOU OPEN THE PAPER SUPPORT MOUNTING SCREW ATTACHES THE BATTERY CASE TO THE PRINTER BATTERY PACK COMPARTMENT HOLDS THE BATTERY PACK POWER CONNECTOR ATTACHES TO THE PRINTER S AC POWER RECEPTACLE CHARGE LIGHT BLINKS WHILE THE BATTERY PACK IS CHARGING REFRESH SWITCH SELECTS BETWEEN CHARGING AND DISCHARGING THE BATTER...

Page 142: ...d the interface cable from the printer 3 Turn the printer over so the bottom of the printer is facing up 4 With the battery and interface cable compartments facing up connect the battery case to the printer Fit the power connector on the battery case into the AC adapter receptacle on the printer Fit the mounting screw on the battery case into its opening on the back of the printer Installing Using...

Page 143: ...6 Insert the battery pack into the battery pack compartment The tab on the upper right side of the battery fits into the slot on the upper right side of the compartment 7 With the battery case towards you press down on the left side of the battery pack until it clicks into place On the left side of the battery pack is a latch that clicks into place ...

Page 144: ... charges whenever the printer is idle whether or not it is turned on N Always charge a new battery pack A new battery pack is not charged It takes approximately 10 hours to charge a new battery or a fully discharged battery With a fully charged battery pack you may be able to print up to 180 pages 1500 characters page without the use of AC power The actual printing time depends on the complexity o...

Page 145: ... steps 1 Attach the connector end of the AC adapter into the AC power receptacle on the back of the battery case 2 Plug the other end of the AC adapter into an electrical outlet The CHARGE light blinks as the battery pack charges When the battery is fully charged the CHARGE light turns off ...

Page 146: ...Attach the parallel connector to connect the printer to the host computer Open the interface cover and connect the parallel cable Align the cable connector with the printer s interface port so the shapes match Lift the back of the battery case and printer if necessary Gently press the cable connector into the port Secure the cable connector by snapping the two wire clips located on the printer int...

Page 147: ...paper support This turns on the battery switch so the printer can receive power from the battery pack 5 Start your print operations When not printing close the paper support When the paper support is open the battery switch is turned on and the printer is receiving power from the battery pack ...

Page 148: ...e battery becomes completely discharged the printer beeps for about five seconds displays F and C alternately and stops printing Any data that has not printed is lost Press the POWER button to turn off the printer To continue printing make sure the printer is turned off and attach the AC adapter to supply power Discharging the Battery Pack It s a good idea to let the battery pack completely discha...

Page 149: ...ht blinks during the discharge process This process takes about 10 hours When the battery pack is completely discharged the CHARGE light begins blinking as the battery pack automatically starts recharging N You can use the printer while the battery pack is discharging ...

Page 150: ... the battery pack latch and lift up on the battery pack 3 Lift the battery pack out of the battery compartment You can now install another fully charged battery pack or remove the battery case from the printer Removing the Battery Case To remove the battery case follow these steps 1 Make sure the printer is turned off and the paper support is closed 2 Make sure the AC adapter and the parallel inte...

Page 151: ...142 Installing and Using the Battery Pack Chapter 9 4 Turn the thumbwheel to the left toward the mark to loosen the battery case from the printer 5 Disconnect the battery case from the printer ...

Page 152: ...1 sheet Transparencies 10 sheets Back Print Film 10 sheets Envelopes 5 envelopes U S Commercial number 10 or European DL Paper Size Letter 8 5 in 11 in Legal 8 5 in 14 in A4 210 mm 297 mm U S Commercial number 10 envelope 9 5 in 4 1 in European DL envelope 220 mm 110 mm Paper Type Plain paper OHP film Canon Transparencies CF 102 BPF film Canon Back Print Film BF 102 Envelopes Commercial number 10 ...

Page 153: ...n in the following figure shows the printing area for papers Recommended Printing Area Letter size Legal size A4 size a 8 5 in a 8 5 in a 210 mm b 0 25 in b 0 25 in b 3 4 mm c 11 0 in c 14 0 in c 297 mm d 0 87 in d 0 87 in d 22 mm e 0 87 in e 0 87 in e 22 mm Possible Printing Area Letter size Legal size A4 size a 8 5 in a 8 5 in a 210 mm b 0 25 in b 0 25 in b 3 4 mm c 11 0 in c 14 0 in c 297 mm d ...

Page 154: ...mm e 0 87 in e 22 mm f 0 87 in f 22 mm Possible Printing Area U S Commercial number 10 European DL a 9 5 in a 220 mm b 0 25 in b 6 4 mm c 1 2 in c 10 4 mm d 4 1 in d 110 mm e 0 12 in e 3 0 mm f 0 12 in f 3 0 mm Resident Printer Control Modes BJ mode IBM Proprinter X24E emulation Epson LQ mode Epson LQ 2550 emulation Canon Extended mode Line Feed Pitch BJ mode 1 6 1 8 n 60 n 72 n 180 n 216 and n 36...

Page 155: ...863 864 865 and 869 TrueType Typefaces American Text BT Americana Bold BT Broadway BT Charter Black BT Charter Black Italic BT Charter BT Charter Italic BT Cloister Black BT Cooper Black BT Dom Casual BT English 157 BT Fraktur BT Impress BT Informal 011 BT Poster Bodoni BT Raleigh Demi Bold BT Schadow Black Condensed BT Seagull Heavy BT Staccato 555 BT UMBRA BT Maximum Number of Characters per Lin...

Page 156: ...zontal 60 120 180 240 or 360 dpi and 720 dpi 720 dpi in Smoothing mode only Buffer BJ mode Input buffer 35 KB or 3 KB Download buffer 0 KB or 32 KB LQ mode Input buffer 26 KB or 3 KB Download buffer 0 KB or 23 KB Buffer size in parenthesis Automatic emulation switching mode Interface 8 bit parallel To receive information regarding the interface specifications use Canon s toll free fax retrieval sy...

Page 157: ... Hz 0 5A Power Consumption 5 watts standby 30 watts maximum printing Dimensions 11 8 in 300 mm W 6 2 in 157 5 mm D 2 2 in 57 mm H Weight Approx 3 1 lb 1 4 kg Portable Kit Specifications NiMH Battery Pack Size 3 6 x 1 98 x 1 32 in 90 3 x 49 6 x 33 mm Weight 270 g Voltage 12 VDC Maximum print capacity Approximately 180 sheets 1500 characters page Charging time About 10 hours Battery Case Size 11 8 i...

Page 158: ...s answers to some frequently asked questions about using software packages with our printers The information is presented in alphabetical order by software application Printing Envelopes in Microsoft Windows AmiPro 3 0 To print envelopes in AmiPro 3 0 follow these steps 1 From within AmiPro select the Print envelope icon 2 Select the number 10 envelope 3 Click on OPTIONS 4 Click on ADJUST 5 Modify...

Page 159: ...nu choose New 9 In the dialog box select Start from scratch and Full page 10 When prompted to save your changes choose NO 11 In the new document from the Edit menu choose Paste objects 12 Drag the group to a position 0 5 inch from the top of the page 13 On the printer move the paper selection lever to the envelope position this is the front position 14 On the printer set the paper thickness lever ...

Page 160: ...e 8 Start Microsoft Publisher 9 Select and run the Envelope Page Wizard design assistant 10 From the Envelope Page Wizard select the options you want 11 IMPORTANT Do not at any time choose Print setup from the File menu or from the Page setup If you do the printer driver resets Orientation to Landscape and will not allow you to change it back If this happens you must run the Page Wizard again 12 P...

Page 161: ...box 1 Start Word for Windows 2 0 if necessary 2 From the top menu bar choose File and then Open 3 In the Open File dialog box select Newmacro doc in the WINWORD directory and choose OK 4 When the Macro Name dialog box appears select SetPrinterHeuristic and choose Install 5 In the Install SetPrinterHeuristic to dialog box select Normal from the Template list and then select Tools from the Menu list...

Page 162: ... Make sure the printer is ready for printing envelopes 6 From the button bar choose the Envelope Macro button The address appears in the Destination Address box 7 Choose the Print button WordPerfect WordPerfect 6 0 If you are using WordPerfect version 6 0 you need to define your envelope size using the Envelope Macro Button Follow these steps 1 Click on the Envelope Macro 2 Select Create New Defin...

Page 163: ...er or the Windows driver a prompt tells you that this paper size does not exist and asks if you want to add it 3 Choose Add 4 Select Portrait orientation and Continuous paper feed You see the Envelope Editor screen 5 Fill in the appropriate mailing address 6 Make sure the box for Print Envelopes is checked and the Select Envelope Size is 9 5 x 4 12 inches 7 You can also include a Return Address ch...

Page 164: ... For Windows the default font is a Windows font You may want to select a TrueType font or another printer font 7 After selecting all your options choose OK If you are using the Windows driver you see this message Windows printer driver did not accept the requested paper size Document will print on paper size the printer did select 8 Choose OK to print the envelope If you are using the WordPerfect ...

Page 165: ...156 Application Notes Appendix B ...

Page 166: ...urns off if it is idle for 30 minutes The printer is idle when no data is received and the operator panel is not operated The function is active when FUNCTION 7 is ON B Bidirectional printing The ability of a printer to print both left to right and right to left See also Unidirectional printing BJ cartridge The printing mechanism that contains the print head unit and the ink tank BJ mode The print...

Page 167: ...puter Code page A set of 256 graphic designs characters associated with unique code values from 0 through 255 Code Page 437 is USA and Code Page 850 is Multilingual Commercial number 10 COM10 A common letter size of business envelope 9 5 x 4 1 inches in the United States Condensed A text print mode that produces a reduced character size approximately 60 of the width of the original pitch The print...

Page 168: ...ter giving the character a thicker appearance To use the double strike feature your application package must support it Double wide characters Characters that are twice as wide as the default characters This results in half as many characters per inch Download buffer An area of the printer s memory that holds downloaded font information See also Buffer dpi Dots per inch A unit of measurement for i...

Page 169: ...lly ejects the current page and advances the printer to the top of the next page On this printer the FF button ejects the current page but does not advance the next sheet G Grayscale Representing color in black and white as a result of different intensities of color Different colors and intensities of colors appear as different shades of gray H Halftone Using this method the printer produces shade...

Page 170: ...atible with IBM and similar personal computers Interface cable The cable used to create the interface between a printer and a computer Interface port The printer comes with one Centronics 8 bit parallel interface port located on the back of the printer You attach the interface cable that connects your computer and printer to this port See also Parallel interface Internal fonts Fonts resident in th...

Page 171: ...162 Glossary characters ...

Page 172: ...test pattern printed by the printer to check that the print head is firing correctly O Off line The printer s communication status in which you cannot transfer data from your computer to the printer In this mode you control the printer from the operator panel On line The printer s communication status in which it is being controlled by your computer and is ready to receive data Operator panel On t...

Page 173: ...ext is printed using a 10 point font Portrait orientation Refers to printing across the width of the page letter style This is the opposite of landscape orientation which is printing across the length of the page Prestige One of the fonts resident in this printer This font which you can access in either BJ mode or Epson LQ mode can be printed in fixed pitch or using proportional spacing Print head...

Page 174: ... each character This variable spacing between each character closes up awkward space and makes text easier to read PS Stands for proportionally spaced R RAM Random Access Memory Printer memory that is used for temporary storage of information you want to print and downloaded fonts Reset A way to clear printer errors turn the printer s power off and then back on again Resident font A font that is b...

Page 175: ...erif Short lines crossing and embellishing the ends of a letter s main strokes Serif font A font in which the letters have serifs as embellishments Courier and Prestige are serif fonts Smoothing mode A printer mode in which the printer enhances the horizontal resolution from 360 dpi to 720 dpi This function is active when FUNCTION 6 is ON Subscript One or more characters printed one half line belo...

Page 176: ... 125 128 Avoiding spilling ink 82 B Back print film 4 31 32 143 BF 102 4 mode 50 Background printing 58 Banding 52 Battery case 131 attaching 133 135 examining 132 removing 141 142 specifications 148 Battery compartment 132 141 Battery pack capacity 139 140 charging 131 compartment 132 134 141 disposing 131 guidelines 131 installing 131 142 NB 300 4 removing 141 142 specifications 148 using 131 14...

Page 177: ...ge s 122 124 126 127 146 Code Page 437 122 124 126 127 Commercial number 10 COM10 envelopes 36 143 145 See also Envelopes Compact design 2 CompuServe 5 Computer system 22 connecting 13 Configuration requirements computer 22 Connect printer to computer 13 Control codes 62 Control modes 60 61 selecting 71 Conventions manual iv Courier font typeface 61 72 122 146 Current printer settings 11 verifying...

Page 178: ...Form feeding 66 Frequency 12 Front cover 10 15 FUNCTION settings 26 27 73 74 119 129 G Glossary 157 166 Gothic font typeface 72 146 Graphic image print 147 Graphics character set 123 128 129 146 printing 2 Grayscale option 51 57 Guidelines auto feed 35 battery pack 131 BJ cartridges 80 loading paper 31 locating printer 9 printer 75 H Halftone option 54 55 Halftones diffusion 57 Hardware 8 Help des...

Page 179: ...ining printer 75 90 Managing printer features 26 27 Manual contents iii iv conventions iv using iii Manual feed 51 Margins 122 124 125 128 Media type option 50 Memory 27 28 57 58 125 126 requirements 22 MENU button 11 21 43 67 70 72 119 120 Menu mode 65 119 Microsoft Publisher printing envelopes 150 151 Windows printing envelopes 149 155 Word for Windows printing envelopes 152 153 Mounting screw b...

Page 180: ...128 source 148 supply 12 Prestige font typeface 61 72 146 Print density 31 35 dimensions Reduction mode 68 69 direction 122 media 3 4 122 modes selecting 67 68 selection option 51 Setup option 48 speed 2 143 width 144 Print head 2 76 147 cleaning 79 80 nozzles 79 83 Print Manager Windows 23 57 using 58 59 Print quality 2 122 option 52 problems 107 109 Printer battery pack using 137 138 cleaning 77...

Page 181: ...0 switch battery case 132 139 Registration card 8 Removing battery pack 141 142 battery case 141 142 Replacing BJ cartridge 84 87 ink tank 88 90 Resident printer control modes 2 145 Resolution 147 Ripple pattern 42 Roman font typeface 61 72 146 S Sans Serif typeface 61 Script font typeface 61 72 146 Selecting control mode 71 font 72 73 location 9 paper types 31 print mode 67 68 printer control mod...

Page 182: ...ting 144 Universal adapter 46 AD 350U 4 Unpacking printer 7 8 USA character set 122 129 User defined paper size 49 User s Manual iii 8 Using battery pack 131 142 BJ 30 Windows driver 24 ink 83 low ink warning function 73 74 operator panel 63 73 printer 29 46 printer with battery pack 137 138 printer with software 47 62 reduction modes 68 70 Windows Print Manager 58 59 V Verifying current settings ...

Page 183: ...174 Index ...

Page 184: ...the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop op...

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