Canon B45 - Faxphone B45 Bubble Jet Fax Machine User Manual Download Page 101 | Manualshive

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SOLUTIONS TO COMMON PROBLEMS

9

9-9

Faxing problems ______________________________

Sending problems

❏

You cannot send a document.

The BJ cartridge may not be installed properly.
• Make sure the BJ cartridge is installed properly. Do not remove a used BJ cartridge except to

replace it with a new one.

The fax may have overheated.
• Unplug the fax and let it cool for several minutes. Then plug it back in and try sending again.

The fax may not be set for the type of telephone line in use (pulse/tone).
• Make sure the fax is set for the correct telephone line type (see p. 2-6).

The document may not have been loaded correctly into the document tray.
• Remove the document, stack it if necessary, and load it into the document tray correctly

(see p. 3-2).

• Make sure the printer cover is closed.

The one-touch speed dialing button or coded speed dialing code you entered may not be
registered for the feature you want to use.
• Check the one-touch speed dialing button or coded speed dialing code and make sure it is

registered correctly (see Chapter 2).

You may have dialed or have been provided with an incorrect number.
• Dial the number again, or check that you have the correct number.

The receiving party’s fax machine may be out of paper.
• Call the receiving party and ask them to make sure paper is loaded in their fax machine.

There may be other documents being sent from memory.
• Allow time for those documents to finish sending.

An error may have occurred during sending.
• Print an activity report and check for an error (see p. 7-7).

The telephone line may not be working properly.
• Make sure there is a dial tone when you press [Hook] or when you lift the handset. If there is

no dial tone, contact your local telephone company.

The receiving fax machine may not be a G3 fax machine.
• Make sure the receiving fax machine is compatible with the fax (which is a G3 fax machine).

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Documents sent from the fax are spotted or dirty.

The receiving fax machine may not be working properly.
• Check the fax by making a copy (see p. 8-1). If the copy is clear, the problem may be in the

receiving fax machine. If the copy is spotted or dirty, clean the scanner components
(see p. 9-4).

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Summary of Contents for B45 - Faxphone B45 Bubble Jet Fax Machine

Page 1: ... Guide User s Guide Read the Set Up Sheet first and then read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference User s Guide ENG ENG ...

Page 2: ...ermined that this product meets the ENERGY STAR guidelines for energy efficiency Where to find help Canon offers a full range of customer technical support options For e mail support and answers to frequently asked questions www usa canon com consumer 24 hour 7 day a week automated support for troubleshooting issues on most current products 1 800 423 2366 24 hour Fax On Demand System for product s...

Page 3: ...aling numbers and names 2 11 Registering coded speed dialing numbers and names 2 13 Registering voice dialing voice tags 2 14 Registering voice tags with one touch coded speed dialing numbers and names 2 14 Adding voice tags to the one touch coded speed dialing numbers 2 14 Modifying voice tags 2 15 Deleting voice tags 2 15 3 DOCUMENTS AND PAPER Preparing documents 3 1 Types of documents you can s...

Page 4: ...ting messages 6 7 Playing telephone messages 6 8 Remote control features 6 9 Registering the password for remote control 6 9 Using remote control 6 10 Forwarding telephone messages 6 12 Setting the forwarding number 6 12 Setting the number of redial times 6 13 Setting PIN ENTRY 6 14 When a forwarded call is received 6 15 7 SETTINGS AND ACTIVITY REPORTS Selecting a menu 7 1 Activity reports 7 7 How...

Page 5: ...ng that remains in effect unless you change it document The original sheet s of paper you send receive or copy with your fax menu A list of settings from which you select an item to set up or change A menu has a title which appears on the LCD 3 and 4 buttons Used to select an item in a menu Press 4 to select the next item and press 3 to select the previous item transaction number When you send or ...

Page 6: ...uch dangerous voltage points or short out parts This could result in fire or electric shock Do not allow small objects such as pins paper clips or staples to fall into the fax If something does fall into the fax unplug it immediately and contact the Canon Customer Care Center see p ii To avoid spillage in or around the fax do not eat or drink near it If you spill liquid or if any substance falls i...

Page 7: ...radiator or other heat source unless proper ventilation is provided Install the fax approximately 4 in 10 cm away from walls and other equipment For the dimensions of the fax see p S 1 Do not stack boxes or furniture around the power outlet Keep the area free so you can reach the outlet quickly If you notice anything unusual smoke strange odors noises around the fax unplug it immediately Contact t...

Page 8: ...d because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error Power Requirements This equipment should be connected to a standard 120 volt AC three wire grounded outlet only Do not connect this machine to an outlet or power line shared with other appliances that cause electrical noise Air conditioners electric typewriters copiers and ma...

Page 9: ...service The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user FCC Notice FAXPHONE B45 Facsimile Transceiver Model H12263 This device complies with Part 15 of the FCC Rules Operation is subject to the following...

Page 10: ... Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual se...

Page 11: ...protective packaging out of the carton Make sure you have the following items SETTING UP 1 You should also have the followings Power cord Telephone line cord Documentation Set Up Sheet FAXPHONE B45 User s Guide Registration Card Extended Service Plan Guide Destination labels If any of these items are damaged or missing contact the Canon Customer Care Center see p ii immediately Main unit Handset D...

Page 12: ... Removing the shipping materials _____________ 1 Remove the shipping tapes q from the top of the fax and the protective piece w 1 1 2 2 Open the printer cover by gently pulling it towards you 3 Remove the shipping tapes q and the protective pieces w Close the printer cover until it locks into place 1 2 2 ...

Page 13: ...slots on the fax 2 Insert the tabs on the document tray into the corresponding slots Attaching components _______________________ n For user convenience the destination labels provided with your fax should be fitted over the one touch speed dialing buttons on the left of the operation panel ...

Page 14: ...ct any external devices before using the fax Making connections 1 Connect the supplied telephone line cord to the L jack then the other end to the telephone line jack on your wall 2 Place the handset in its cradle and connect it to the h jack Handset Extension phone a telephone or cordless phone that you may wish to have placed away from the fax to use at a different location Telephone line ...

Page 15: ...HIGH or LOW Speaker volume switch Ringer volume switch 3 Connect an extension phone to the t jack n If you have connected an external device to your fax be sure to select the correct receive mode see Chapter 5 If the extension phone does not have its own power supply any redial data in the extension phone memory may be lost after an extended fax transmission ...

Page 16: ...he fax into a 120 volt AC outlet 1 Plug the power cord connector into the rear of the fax 2 Plug the other end of the power cord into a properly grounded AC power outlet n There is no power switch on the fax The power is on as long as the fax is plugged in ...

Page 17: ...t mark No gaps here Let the paper run out before refilling the multi purpose tray Avoid mixing new stock with paper already loaded Do not leave paper stacked in the multi purpose tray for long periods of time since it may bend or curl and cause problems Certain environmental conditions such as extreme temperatures or humidity can cause some paper to misfeed in the multi purpose tray If you have tr...

Page 18: ...o even the stack 3 Insert the stack into the multi purpose tray q and align the right edge of the stack with the right side of the multi purpose tray Then slide the paper guide w snugly against the left edge of the stack 2 1 Loading paper in the multi purpose tray ______ If necessary remove the document tray when loading paper ...

Page 19: ...he home position on the right side of the fax when you are not using the fax Replace BJ cartridges after one year of use even if you have not been alerted to replace it n If you need to unplug the fax wait until it returns to standby mode date and receive mode displayed on the LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out...

Page 20: ...is plugged in 2 Load the paper in the multi purpose tray 3 Open the printer cover by gently pulling it towards you see p 1 2 4 Raise the cartridge lock lever on the cartridge holder 5 Remove the BJ cartridge from its package then remove the orange protective cap q and tape w 1 2 Discard the cap and tape Never attempt to reattach them to the BJ cartridge print head ...

Page 21: ...ng is set to ON The fax automatically prints a test page The fax prints a test page every time you insert a BJ cartridge You can turn off automatic test printing by changing the AUTO TEST PRINT setting See SYSTEM SETTINGS p 7 5 c Do not try to manually move or stop the cartridge holder Do not touch the components shown below or any metal parts Circuit board Round shaft Guide rail Ribbon cable Test...

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Page 23: ...ARING TO USE YOUR FAX 2 1 Main components of your fax PREPARING TO USE YOUR FAX 2 Document tray Multi purpose tray Document guide Printer cover Handset Cartridge holder Document release button Operation panel ...

Page 24: ... Send Options 04 05 Space 06 Clear 07 Polling 08 Ink Saver 09 Caller History Receive Mode Resolution Function Report button see p 7 7 Cleaning button see p 9 5 Send Options button see p 4 3 Space button see p 2 5 Clear button see p 2 5 Polling button see p 5 6 Ink Saver button see p 5 6 Caller History button see p 4 8 Receive Mode button see p 5 2 Resolution button see pp 4 1 8 1 Function button s...

Page 25: ...Dial Directory Hook Start Copy Stop Delete Delete Record Record Play Play TAM Mode TAM Mode TAM Mode button see p 6 2 Delete button see p 6 7 Record button see p 6 1 Play button see p 6 8 Redial Pause button see pp 4 8 4 9 Voice Dial button see p 4 7 Coded Dial Directory button see pp 4 5 4 6 Stop button Start Copy button Hook button see p 4 4 ...

Page 26: ...es are lost Button Letter Mode A Number Mode 1 Letter mode A Number mode 1 7 8 PRS TUV 9 0 WXYZ OPER SYMB TONE 5 JKL 4 GHI 6 MNO 2 1 ABC 3 DEF Guidelines for entering numbers letters and symbols 1 Press to switch between the letter and number mode _ A 2 Press the numeric button that contains the letter or number you want Press repeatedly until the letter you want appears If you are unsure which bu...

Page 27: ...ears To enter a space press Space Entering symbols Correcting mistakes __________________________ You can clear an entire entry by pressing Clear Alternatively follow the procedure below to correct individual letters 1 Use 3 or 4 to move the cursor under the incorrect letter CANEN A 2 Use the numeric buttons to enter the correct letter over the incorrect letter CANON A 3 When you have finished mak...

Page 28: ...ect ROTARY PULSE Press Start Copy AUTOVOICE DIAL 4 Press Stop Setting ends and the fax returns to standby mode Setting the TEL LINE TYPE Before using your fax make sure it is set for the telephone line type of your telephone system If you are unsure of your telephone line type check with your local telephone company See pp 2 2 2 3 for the buttons on the operation panel ...

Page 29: ...ation Registering sender information The page number Your name or company name Your fax telephone number TELEPHONE MARK You can selectTEL or FAX see p 7 2 The date and time you sent the document The name of the party who is receiving the document 12 27 2002 10 12 FAX 123 4567 CANON CANON CANADA 01 THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH25 8ER TELEPHONE BOOLE 945 13 51617 FAX 123456...

Page 30: ...tion Press Start Copy twice DATE TIME 2 Use 3 or 4 to select UNIT TELEPHONE Press Start Copy 3 Enter your fax number up to 20 digits using the numeric buttons You can enter a plus sign or space to make your number easier to read To enter a plus sign press TEL 123 xxxx Press Start Copy twice 4 Enter your name up to 16 letters using the numeric buttons see p 2 4 CANON A Press Start Copy 5 Press Stop...

Page 31: ...ight saving time begins and ends 1 Press Function Press Start Copy 2 Use 3 or 4 to select SYSTEM SETTINGS Press Start Copy 3 Use 3 or 4 to select DAYLGHT SAV TIME Press Start Copy OFF 4 Use 3 or 4 to select ON or OFF Press Start Copy 5 If you selected OFF in step 4 press Stop to return to standby mode If you selected ON in step 4 use 3 or 4 to select BEGIN DATE TIME Press Start Copy twice APRIL 6 ...

Page 32: ...tart Copy DAY 11 Use 3 or 4 to select TIME Press Start Copy TIME 02 00 12 Use the numeric buttons to enter the time at which the daylight saving time will take effect Press Start Copy TIME 13 Press Function 14 Use 3 or 4 to select END DATE TIME Press Start Copy twice OCTOBER 15 Set the month week the day of the week and time when the daylight saving time ends as in steps 6 to 12 16 Press Stop Sett...

Page 33: ...ter the name of the party up to 16 letters and a voice tag the name appears on the printout of the one touch speed dialing list 1 Press Function 2 Use 3 or 4 to select TEL REGISTRATION Press Start Copy 1 TOUCH SPD DIAL 3 Press Start Copy 01 4 Use 3 or 4 to select the number of the one touch speed dialing button you want to use for the number If a number is already registered under this one touch s...

Page 34: ...YES A NO Press or to select YES or NO 8 If you selected NO in step 7 proceed to step 9 If you selected YES in step 7 After a tone speak the party s name into the microphone The fax asks you to speak the party s name again After a tone speak into the microphone again 9 To assign additional one touch speed dialing numbers start from step 4 To finish press Stop ...

Page 35: ...ODED SPEED DIAL Press Start Copy A01 4 Use 3 or 4 to select the two digit code under which you want to register the number If a number is already registered under this coded speed dialing code the number is displayed on the LCD 5 Enter the party s number and name the same way you registered them for one touch speed dialing See steps 5 to 6 Registering one touch speed dialing numbers and names p 2 ...

Page 36: ...hen you try to retrieve the party 7 To assign additional voice tags start from step 4 To finish press Stop Voice dialing allows you to dial a number by speaking the receiving party s name to the fax Before you can use the voice dialing feature you must register voice tags You can register a name or phrase no longer than 3 seconds you want to use to retrieve the party such as the first name family ...

Page 37: ...elete the voice tag 3 Press to select YES to delete the voice tag Press to cancel the procedure 1 Perform steps 1 to 4 on p 2 14 2 If a voice tag is already registered under the speed dialing number the fax asks you if you want to modify the voice tag Press to select YES 3 Use 3 or 4 to select REDO VOICETAG Press Start Copy The fax asks you to confirm that you want to redo the voice tag registrati...

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Page 39: ... the fax Wrinkled or creased paper Curled or rolled paper Torn paper Carbon paper or carbon backed paper Coated paper or glossy paper Onion skin or thin paper Thick paper Envelopes Remove all staples paper clips etc before loading the document into the document tray Make sure any glue ink or correction fluid on the paper is completely dry before loading the document into the document tray Make a p...

Page 40: ... fax properly resulting in a jam or in pages not being sent If you want to send a document with more than 15 letter size 5 legal size pages divide the document into sections and send each section in a separate transmission The total thickness of the paper stack must be less than 0 08 in 2mm Loading documents Problems with multipage documents_________ If you have trouble feeding multipage documents...

Page 41: ...referred side for printing n Be sure to test paper before purchasing large quantities Printable area_________________________________ The shaded area below shows the printable area of letter legal size paper Be sure to print within this area Loading paper ________________________________ For details on loading paper in the multi purpose tray see p 1 8 Paper requirements 0 12 0 06 in 3 0 1 5 mm 0 2...

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Page 43: ...ghtness between the lightest and darkest parts of a printed document You can adjust the contrast your fax uses to send or copy documents according to how light or dark your document is 1 Press Function Press Start Copy twice DATE TIME 2 Use 3 or 4 to select SCAN CONTRAST Press Start Copy STANDARD 3 Use 3 or 4 to adjust the scanning contrast You can select STANDARD DARKER or LIGHTER Press Start Cop...

Page 44: ...e up into the document tray See Loading documents p 3 2 You can set the scanning resolution and contrast see p 4 1 2 Dial the receiving party s fax number Use one of the dialing methods described in this chapter TEL 3456xxxx 3 Press Start Copy The fax begins sending Press twice to send immediately n If an error occurs during sending the fax beeps intermittently for a few seconds and an error messa...

Page 45: ...ith memory sending based on ITU T No 1 Chart standard resolution n If MEMORY FULL appears on the LCD during the scanning process re start sending the document using direct sending see p 4 2 or divide the document into sections 1 Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and contrast see p 4 1 2 Press Function Press Send Options...

Page 46: ... see p 4 2 TEL 3456xxxx 3 If a person answers converse normally then ask them to press the start button on their fax Press Start Copy and hang up If you hear a high pitch tone press Start Copy and hang up n If you pressed Hook in step 2 you need to pick up the handset when a person answers the phone The fax will beep if the handset is not hung up properly Make sure the handset is seated properly i...

Page 47: ...ed dialing see p 2 13 1 Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning resolution and the contrast see p 4 1 2 Press the one touch speed dialing button under which the number you wish to fax is registered 905 795 xxxx or Press Coded Dial Directory and enter the appropriate two digit coded speed dialing code The registered name and number appea...

Page 48: ...t letter of the name of the party you are searching for A01 Canon CANADA 4 Press 3 or 4 to display the other names and numbers registered for the button letter group The names for one touch speed dialing numbers are prefixed with two digits and the names for coded speed dialing numbers are prefixed with an asterisk A and two digits When you reach the last name and number registered for the letter ...

Page 49: ... voice tag into the microphone The registered name will be displayed on the LCD CANON 3 With the party s name you wish to dial displayed press Start Copy to start the document transmission If the AUTO VOICE DIAL setting is set to ON the fax automatically starts the transmission see p 7 2 If the displayed party s name is not what you are searching for press Stop to cancel the procedure and re start...

Page 50: ...e NPA or the prefix You can select from the following patterns 1 NPA 123 xxxx 123 xxxx 1 123 xxxx NPA 123 xxxx Press Start Copy The fax begins calling the number 5 If a person answers pick up the handset and converse normally If you want to send a document load the document face up into the document tray see Loading documents p 3 2 and ask them to press the start button on their fax See Manual sen...

Page 51: ...e same number again You can set the fax to redial several times if previous attempts fail because of a busy signal Automatic redialing can be turned off and on The number of redialing attempts and the time interval between attempts can also be adjusted see AUTO REDIAL p 7 3 If all redialing attempts are unsuccessful the fax will cancel the transmission When automatic redialing is in use the LCD di...

Page 52: ...s Start Copy To disable automatic redialing use 3 or 4 to select OFF then press Start Copy Press Stop to return to standby mode To enable automatic redialing use 3 or 4 to select ON and continue with the steps below ON 4 Press Start Copy twice 2TIMES 5 Use the numeric buttons to enter the number of times you want the fax to redial You can select from 1 to 10 times see p 7 3 Press Start Copy twice ...

Page 53: ...f you need to re enter the time You can also use 3 or 4 to move the cursor 5 Press Start Copy 6 Enter the receiving party s fax number You can enter the receiving party s fax number using the numeric buttons one touch speed dialing coded speed dialing or directory dialing see pp 4 5 4 6 7 Press Start Copy The fax scans the document into memory 8 The fax will automatically dial at the programmed ti...

Page 54: ... to delete the file If you change your mind and want to continue sending press 6 Press Stop The fax returns to standby mode Canceling delayed sending ___________________ Sending other documents while the fax is set for delayed sending___________________________ You can send receive and copy other documents even when the fax is set for sending at a preset time To send or copy other documents after ...

Page 55: ...on using regular dialing Remember that when using regular dialing you must press Start Copy after entering the number n You must press each button within 10 seconds of the preceding one The fax begins the operation approximately 10 seconds after you press the last button Sequential broadcasting 1 Load the document face up into the document tray See Loading documents p 3 2 You can set the scanning ...

Page 56: ...mber of a document in memory you can print it or delete it Documents stored in memory Printing a document in memory ______________ 1 Press Function 2 Use 3 or 4 to select MEMORY REFERENCE Press Start Copy DOC MEMORY LIST 3 Use 3 or 4 to select PRINT DOCUMENT Press Start Copy TX RX NO 0001 4 Use 3 or 4 to select the transaction number TX RX NO of the document you want to print If you are unsure of ...

Page 57: ...ocument you want to delete If the LCD does not change after you press 3 or 4 this means only one transaction is stored in memory If you are unsure of the transaction number TX RX NO print the DOC MEMORY LIST see p 4 14 5 Press Start Copy The fax asks you to confirm that you want to delete the document YES A NO 6 Press to delete the document If you change your mind and want to keep the document in ...

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Page 59: ...whether the call is a fax call or a voice call For a fax call you have to manually activate reception of the fax The fax rings differently depending on whether a call is a fax or voice call Answers all calls as fax calls Receives documents automatically and disconnects voice calls Requirements Handset or extension phone connected to the fax Handset or extension phone connected to the fax Subscript...

Page 60: ...ngs Adjust the time the fax takes to check whether a call is from a fax machine or a telephone RING START TIME setting Adjust the length of time the fax rings when the call is a voice call F T RING TIME setting Set whether the fax switches to receive mode after the ring time set in F T RING TIME has elapsed DEFAULT ACTION setting Setting the receive mode Once you have decided which mode is suitabl...

Page 61: ... Use the numeric buttons to enter the time the fax rings while waiting for someone to pick up the handset You can select from 10 to 45 seconds see p 7 4 Press Start Copy twice RECEIVE 7 Use 3 or 4 to select RECEIVE or DISCONNECT This setting tells the fax what to do if the handset is not picked up within the specified ring time set in step 6 8 Press Start Copy 9 Press Stop Setting ends and the fax...

Page 62: ...fax machine When you hear a slow beep press Start Copy on the fax to begin receiving the document Hang up the handset If the extension phone is connected to the fax and located away from the fax dial 25 the remote receiving ID on the extension phone and hang up The fax begins receiving the document If you hear a slow beep tone Someone is trying to send you a document Press Start Copy and hang up t...

Page 63: ...e call Follow the procedure below to set the fax ring pattern that matches the pattern assigned by your telephone company nContact your local telephone company for detailed information on this service 1 Press Function Press Start Copy USER SETTINGS 2 Use 3 or 4 to select RX SETTINGS Press Start Copy ECM RX 3 Use 3 or 4 to select DRPD SELECT FAX Press Start Copy NORMAL RING 4 Use 3 or 4 to select t...

Page 64: ...olling n Before attempting to poll a fax machine make sure that the other fax machine supports polling If the other party is using a Canon fax machine which has the Polling ID function ask them to set the Polling ID of their fax machine to 255 11111111 binary number For details on the Polling ID see the other party s fax machine manual Your fax cannot do polling transmissions Receiving documents i...

Page 65: ...ng 1 Press Stop 1 Press Function Press Polling Press Start Copy 2 Dial the fax number of the fax machine you wish to poll Use one of the dialing methods described on page 4 2 TEL 3456xxxx 3 Press Start Copy Your fax begins receiving the document ...

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Page 67: ...sage select the type of message you want to record in step 1 and then follow the procedure below to record it Recording the outgoing message USINGTHEBUILT INANSWERINGMACHINE TAMMODE 1 Use 3 or 4 to select OUTGOING MESSAGE 2 Press Record and speak into the microphone to record your outgoing message The remaining recording time is displayed on the LCD or Press Start Copy use 3 or 4 to select RECORD ...

Page 68: ...or each telephone message see p 6 3 If you have any new telephone messages the TAM LED blinks and the number of messages appears on the LCD The date and time when the telephone message was recorded the number of telephone messages and the number of the message being played ICM No are displayed whenever a message is played 1 The fax will ring 2 or 5 times when TOLL SAVER is set to ON depending on w...

Page 69: ...S 3 Use 3 or 4 to select the recording time The recording time can be set to 0 30 60 or 120 seconds Press Start Copy 4 Press Stop Setting ends and the fax returns to standby mode nWhen the recording time is set to 0 the alternative outgoing message is played If an alternative outgoing message has not been recorded the outgoing message is played In this case there will be no beep after the message ...

Page 70: ... 0 If LINE MONITOR VOL is set to 0 you will not be able to hear any incoming messages as they are being recorded 1 Press Function Press Start Copy USER SETTINGS 2 Use 3 or 4 to select TAM SETTINGS Press Start Copy MESSAGE LENGTH 3 Use 3 or 4 to select TAM MONITOR Press Start Copy ON 4 Use 3 or 4 to select ON Press Start Copy 5 Press Stop Setting ends and the fax returns to standby mode ...

Page 71: ...ER SETTINGS 2 Use 3 or 4 to select TAM SETTINGS Press Start Copy MESSAGE LENGTH 3 Use 3 or 4 to select TOLL SAVER Press Start Copy When TOLL SAVER is set to ON and there are telephone messages the fax will ring twice before answering the call When TOLL SAVER is set to ON and there are no telephone messages the fax will ring five times before answering the call ON 4 Press Start Copy 5 Press Stop Se...

Page 72: ... want to leave a message for another member of the family Use the microphone on the printer cover to record your voice memo Only one voice memo 30 60 or 120 seconds can be recorded If you record a new voice memo when there is already a voice memo recorded the old voice memo will be deleted Recording voice memos 1 Press Record RECORD A MESSAGE 2 Press Record or Start Copy Then speak into the microp...

Page 73: ...te the message YES A NO 4 Press to delete the message If you do not want to delete the message press nYou cannot delete the OUTGOING MESSAGE The old outgoing message will be automatically deleted when you record your new message 1 Use 3 or 4 to select the type of message you want to delete FAXTEL MESSAGE 2 Press Delete The fax asks you to confirm that you want to delete the message YES A NO 3 Pres...

Page 74: ... the message being played ICM No are displayed whenever a message is played SUN 17 15 02 05 n Press to listen to the message again Repeat Press to play the next message Skip Press twice to play the previous message Press Stop to stop playback Press Delete during playback to delete a message Use 3 or 4 to change the volume 1 Press Delete YES A NO 2 Press to delete all messages If you change your mi...

Page 75: ...c buttons to enter a four digit PIN as your password Press Start Copy 5 Press Stop Registration ends and the fax returns to standby mode Use these features when you call home to play back any messages you may have received You can also use the remote control features to set TAM MODE You must register a four digit PIN as your password before you can use these features see below Registering the pass...

Page 76: ...nter your password when you use the FORWARDING MSG feature see p 6 12 If you enter an invalid password you will hear an error tone If you enter two invalid passwords consecutively the call will be disconnected You should enter a remote command within 20 seconds of entering your password If more than 20 seconds elapse after you enter your password and you do not enter a remote command the call will...

Page 77: ...TEL switching message End recording Play outgoing message Repeat Stop playback Play alternative outgoing message Repeat Stop playback Play forwarding message Repeat Stop playback Play FAX TEL switching message Repeat Stop playback Cancel TAM MODE Set TAM MODE Cancel ICM forwarding mode Set ICM forwarding mode Delete voice memo all ICM messages End remote control Sub commands are only valid while t...

Page 78: ...matically forward telephone messages recorded when the fax is set to TAM MODE to a registered forwarding number You can use remote control to access the forwarding number and listen to your telephone messages n You must register a forwarding number and set TAM MODE before you can use this feature Remote control cannot be used to set this feature unless a forwarding number has been registered If yo...

Page 79: ...UMBER 2 Use 3 or 4 to select AUTO REDIAL Press Start Copy OFF 3 Use 3 or 4 to select ON Press Start Copy twice 2TIMES 4 Use the numeric buttons to enter the number of redial times Press Start Copy twice 2MIN 5 Use the numeric buttons to enter the redial interval Press Start Copy 6 Press Stop Setting ends and the fax returns to standby mode ...

Page 80: ...ER 2 Use 3 or 4 to select PIN ENTRY Press Start Copy OFF 3 Use 3 or 4 to select ON Press Start Copy FWDTEL NUMBER 4 Press Stop Setting ends and the fax returns to standby mode n If PIN ENTRY is set to OFF it is not necessary to enter your password when you use the FORWARDING MSG feature see p 6 12 ...

Page 81: ...when you have finished n When forwarding is not possible You can set the fax to redial the forwarding number a certain number of times at specified intervals when forwarding is not possible such as at times when the forwarding number is busy or the phone is unattended If forwarding is still not possible after the fax redials the forwarding number the specified number of times the forwarding settin...

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Page 83: ...s Use 3 and 4 to scroll through the settings To register a setting or access a sub setting press Start Copy To return to a previous level press Function DATE TIME 5 Press Stop Setting ends and the fax returns to standby mode n If at any stage you want to return to standby mode press Stop If you pause for more than 60 seconds while accessing a menu the fax will automatically return to standby mode ...

Page 84: ...s the name that appears at the top of each fax page you send see p 2 7 This option sets the parameters for the identification header that appears on every page you send Select the position of the TTI Select the icon for the fax number Set the density of the reproduction Enable disable the off hook alarm The alarm alerts you that the handset is not seated properly in its cradle Set the volume of th...

Page 85: ...EPORT ACTIVITY REPORT AUTO PRINT TX RX SEPARATE REPORT SETTINGS Name Description Settings Enable disable automatic printing of the transmission report OUTPUT NO Turn off the transmission report feature OUTPUT YES Set the fax to print a transmission report every time you send a document PRINT ERROR ONLY Print only when an error occurs during sending Enable disable automatic printing of the receptio...

Page 86: ...fore starting to ring Set the length of time the fax will ring to alert you of an incoming call Select the action taken after the F T RING TIME expires When the handset or an extension phone is connected you can set the fax to ring when it receives a call Set the number of incoming rings before the fax answers Determine if the fax switches to document receive mode after the fax rings for a specifi...

Page 87: ...RDAY SUNDAY Enable disable auto test printing whenever the BJ cartridge is replaced Set the date format Set the language of the LCD messages Set the speed at which the fax starts transmitting Set this to a lower speed if you have difficulties connecting over long distance or noisy lines Set the speed at which the fax starts receiving Set this to a lower speed if you have difficulties connecting ov...

Page 88: ...so that you can access the fax from remote locations Setting this feature to ON allows calls to be picked up after 2 rings when you have a new message If you set TOLL SAVER to OFF this feature allows you to set the number of times the fax rings Allows you to forward messages Forwarding telephone number A maximum of 40 digits can be entered Redial the previously dialed number REDIAL TIMES Set the n...

Page 89: ..._________________ Depending on the type of report you can have the fax print the report automatically or you can print it directly The TX report RX report MULTI TX RX report and Memory clear report see p 9 19 can only be printed automatically See REPORT SETTINGS p 7 3 on how and when reports are printed automatically Activity reports 1 Press Function Press Report 2 Use 3 or 4 to display the type o...

Page 90: ...ormally the fax does not print an activity report for transmitting but you can set the fax to print an activity report every time you send a document See TX REPORT p 7 3 You can set the fax to print an activity report only when an error occurs during transmitting See TX REPORT p 7 3 RX Reception report_________________________ Normally the fax does not print an activity report for receiving but yo...

Page 91: ...If MEMORY FULL appears on the LCD when making multiple copies see Copying problems p 9 14 MAKING COPIES 1 Load the document face up into the document tray See Loading documents p 3 2 2 Press Resolution You can select STANDARD FINE or PHOTO Press Start Copy COPY PAGE 01 3 Enter the number of copies up to 99 using the numeric buttons To make a correction to the number of copies press Clear and re en...

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Page 93: ...TIONS TO COMMON PROBLEMS 9 1 Open the printer cover by gently pulling it towards you If a multipage document is loaded remove the non jammed documents from the document tray Do not try to pull the jammed document out without opening the printer cover since you may tear or smudge the document 2 Push the document release button on the left side panel of the fax 3 Remove the document Pull it gently i...

Page 94: ...tray when clearing paper jams n You do not need to unplug the fax when clearing paper jams 1 Remove the paper stack from the multi purpose tray 2 Gently pull any jammed paper out of the fax as shown Pull it gently in either direction 3 Reload the paper stack in the multi purpose tray see p 1 8 Make sure the stack does not exceed the paper limit mark P 4 Press Stop ...

Page 95: ... cleaning 1 Disconnect the power cord from the fax 2 Wipe the exterior of the fax with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution 3 When you are finished reconnect the power cord Cleaning the interior of the fax _______________ Cleaning inside the printer cover To prevent ink spots and paper dust from accumulating inside the fax and affecting print ...

Page 96: ... it locks into place 5 Reconnect the power cord 1 Disconnect the power cord from the fax 2 Open the printer cover 3 While holding the scanning unit flip down the scanning unit cover marked with a white strip inside clean the components Wipe with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth Scanning unit cover Scanning unit 4 When you are finishe...

Page 97: ...s Printing the nozzle check pattern Before cleaning the print head you may want to print the nozzle check pattern to test the print head of the BJ cartridge installed in the fax This test shows if each print head nozzle is operating properly 1 Press Function Press Cleaning 2 Use 3 or 4 to select NOZZLE CHECK Press Start Copy The fax prints the nozzle check pattern n Print the nozzle check pattern ...

Page 98: ...you need to unplug the fax wait until it returns to standby mode date and receive mode displayed on the LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out 1 Press Function Press Cleaning 2 Use 3 or 4 to select HEAD CLEANING Press Start Copy The fax cleans the print head n You can clean the print head up to five consecutive tim...

Page 99: ...protect yourself and your work area 5 Align the slot in the cartridge with the yellow post in the fax and with the label facing outwards insert the BJ cartridge into the cartridge holder q Lower the cartridge lock lever w until you hear a click to lock the cartridge in place 1 2 The yellow post BJ cartridge guide should be visible through the slot The BJ cartridge tilts slightly to the left before...

Page 100: ...ti purpose tray and that the paper guide is adjusted correctly see p 1 8 Sheets of paper may be sticking together Be sure to fan the paper stack before loading it in the multi purpose tray This keeps the sheets of paper from sticking together see p 1 8 The multi purpose tray may contain too many sheets Make sure the paper stack in the multi purpose tray does not exceed the paper limit mark P see p...

Page 101: ...ing code and make sure it is registered correctly see Chapter 2 You may have dialed or have been provided with an incorrect number Dial the number again or check that you have the correct number The receiving party s fax machine may be out of paper Call the receiving party and ask them to make sure paper is loaded in their fax machine There may be other documents being sent from memory Allow time ...

Page 102: ... connection Lower the transmission speed see TX START SPEED p 7 5 Receiving problems Cannot receive a document automatically The fax may not be set to receive automatically For the fax to receive faxes automatically the receive mode must be set to FAX ONLY MODE FAX TEL AUTO SW Fax Tel mode or DRPD see Chapter 5 The fax may have a document stored in memory Print out any documents stored in memory s...

Page 103: ...e the document manually see p 5 4 Cannot receive a document manually You may have disconnected the call by pressing Start Copy or dialing the remote receiving ID after hanging up the handset of the extension phone Always press Start Copy or dial the remote receiving ID before hanging up the handset otherwise you will disconnect the call The remote receiving ID may be incorrect Make sure you dialed...

Page 104: ...or condition you may have to try again Lower the reception speed see RX START SPEED p 7 5 The sending fax machine may not be functioning properly The sending fax machine usually determines the quality of the document Call the sender and have them make sure the top cover and scanning glass of their fax machine are clean Cannot receive using Error Correction Mode ECM The sending fax machine may not ...

Page 105: ...e fax Make sure you are using the recommended paper see p 3 3 You may be printing on the wrong side of the paper Some papers have a right side for printing If the print quality is not as clear as you would like it to be try turning the paper over and printing on the other side Telephone problems __________________________ You cannot dial The telephone line may not be connected properly Make sure a...

Page 106: ...raphics If multiple pages are being copied separate the pages into smaller stacks If not make the desired number of copies one at a time as needed n For additional troubleshooting see Print quality problems p 9 13 General problems _____________________________ The fax has no power The power cord may not be plugged in securely Check that the power cord is plugged securely into the fax and into the ...

Page 107: ... cannot move This is normally due to a paper jam The scanner unit may not be in the fully upright position Wait for the fax to automatically redial the number If you want to cancel automatic redialing press Stop see p 4 9 Try sending the document at a later time Check the fax number and dial again Contact the other party and have them check their fax machine Contact the other party and ask them to...

Page 108: ...Set the document you are trying to send or copy see p 3 2 or check for a document jam and clear the jam if necessary see p 9 1 and start again Load the correct paper size or change the PAPER SIZE setting see p 7 4 Check for any obstruction paper clip small object etc and also that the orange protective cap and tape are removed from the BJ cartridge Check also for a paper jam and clear the jam if n...

Page 109: ... jam see p 9 1 and reload paper in the multi purpose tray Press Stop Press Start Copy then re register the data see Chapter 2 Use a copier to make a reduced copy of the document and then send the copy ECM receptions may take longer than normal receptions Turn off ECM if you need to receive quickly or if you know your local lines are in good condition see ECM RX p 7 4 ECM transmissions may take lon...

Page 110: ...rding time of 10 minutes has been reached You pressed Stop to cancel the transmission When the fax sends or receives a document it assigns it a unique identification number nnnn Register the one touch speed dialing button or coded speed dialing code see pp 2 11 2 13 Record an outgoing message see p 6 1 Load paper in the multi purpose tray see p 1 8 replace the BJ cartridge see p 9 6 or clear the p...

Page 111: ...uring a power failure or while the power is turned off You cannot use the fax to make telephone calls If your fax is connected to a telephone you may be able to make telephone calls You cannot send receive or copy documents You can receive voice calls only if the handset a telephone or an extension phone is connected to your fax Memory clear report __________________________ If you experience a po...

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Page 113: ...2 Paper thickness 0 003 in to 0 005 in 0 08 mm to 0 13 mm Up to 50 letter size pages standard resolution One touch speed dialing Registration for 9 numbers Coded speed dialing Registration for 50 numbers Canon BX 3 Black BJ cartridge 120 V 60 Hz Standby Approx 4 4 W Operation Approx 9 9 W maximum 32 W Temperature 50 to 90 5 F 10 C to 32 5 C Humidity 20 to 85 RH 16 1 in 410 mm W 12 1 in 307 mm D 12...

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Page 115: ... redialing 4 9 receiving 5 7 sending 4 5 Cartridge See BJ cartridge Cartridge holder 2 1 CARTRIDGE JAMMED message 9 15 CHANGE CARTRIDGE message 9 16 CHECK DOCUMENT message 9 16 CHECK PAPER SIZE message 9 16 CHECK PRINTER message 9 16 Cleaning BJ cartridge print head 9 5 button 2 2 9 5 9 6 exterior of fax 9 3 interior of fax 9 3 9 4 periodic 9 3 print head 9 6 scanner components 9 4 Clear button 2 ...

Page 116: ... message 9 17 setting 7 4 ECM TX message 9 17 setting 7 3 Extension phone 1 4 connecting 1 5 External devices connecting 1 4 F Fax assembling 1 3 cleaning 9 3 main components 2 1 main unit 1 1 making connections 1 4 name registering 2 8 number registering 2 8 operation panel 2 2 testing 1 11 unpacking 1 1 weight S 1 FAX ONLY MODE description 5 1 FAX TEL AUTO SW Fax Tel mode description 5 1 setting...

Page 117: ... 3 RX Reception SETTINGS 7 4 SYSTEM SETTINGS 7 5 TAM SETTINGS 7 6 TX Transmission SETTINGS 7 3 USER SETTINGS 7 2 MESSAGE LENGTH setting 7 6 Messages deleting 6 7 forwarding telephone 6 12 LCD 9 15 See also indi vidual message names playing telephone 6 8 recording the outgoing 6 1 setting the recording time for a 6 3 types that can be recorded 6 1 Microphone 2 2 MID PAUSE SET setting 7 3 Mistakes c...

Page 118: ... D IN MEMORY message 9 18 Receive mode Chapter 5 Receive mode button 2 2 Chapter 5 Receiving See also individual receive modes canceling 5 7 in memory when problem occurs 5 6 methods 5 1 problems 9 10 while performing other tasks 5 6 with answering machine 5 4 Record button 2 3 6 1 Recording outgoing message 6 1 voice memo 6 6 REDIAL INTERVAL setting 4 10 7 3 Redial Pause button 2 3 4 8 4 9 REDIAL...

Page 119: ... touch 2 11 printing lists 7 7 Start Copy button 2 3 Stop button 2 3 Symbols entering 2 5 SYSTEM SETTINGS menu 7 5 T TAM Mode button 2 3 6 2 TAM MEMORY FULL message 9 18 TAM MODE description 6 2 setting 6 2 to 6 5 TAM MONITOR setting 6 4 7 6 TAM SETTINGS menu 7 6 TEL LINE TYPE setting 2 6 7 2 Telephone connecting 1 4 problems 9 13 TELEPHONE MARK setting 7 2 Telephone line 1 1 connecting 1 4 settin...

Page 120: ...Volume ALARM VOLUME setting 7 2 CALLING VOLUME setting 7 2 KEYPAD VOLUME setting 7 2 LINE MONITOR VOL setting 7 2 VOLUME CONTROL setting 7 2 VOLUME CONTROL setting 7 2 W Warranty 1 1 Weight document S 1 paper S 1 ...

Page 121: ...t to such non Canon brand items is given by the manufacturer or producer thereof This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases a Loss of or damage to the Product due to abuse neglect mishandling improper packaging by you alteration accident electrical current fluctuations improper use failure to follow operating or maint...

Page 122: ...IGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT AND STATES YOUR EXCLUSIVE REMEDY Canon offers a full range of customer technical support options For interactive troubleshooting e mail technical support the latest driver downloads and answers to frequently asked questions www canontechsupport com Automated interactive telephone support on most current products 24 h...

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Page 124: ...D Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Palazzo L Strada 6 20089 Milanofiori Rozzano MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON SINGAPORE PTE LTD 79 Anson Road 09 01 06...

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