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Error Code > Error Code > Error codes related to Fax > Service error codes
Error Code > Error Code > Error codes related to Fax > Service error codes
Error codes related to Fax
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Overview
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Overview of error codes
An error code shows the status of the symptom of a failure which occurred in a facsimile, and
is displayed on the LCD or reports. Error codes allow users and service technicians to check
the status of the failure. Refer to the User's Manual or Service Manual and fix the error.
There are two types of error codes.
• User error codes
They show errors which can be easily fixed by users, and are displayed as "# + numeric
value".
• Service error codes
They show errors which cannot be fixed by users and need to be fixed by service
technicians. They are displayed as "## + numeric value".
NOTE:
Service error codes displayed as "## + numeric value" are not displayed on the LCD,
error communication reports, communication management reports, etc., by default.
Service error codes can be displayed by changing bit 0 to "1" in SW01 of service
software switch #1 SSSW.
For causes and remedies for error codes, refer to G3/G4 Facsimile Error Handbook
provided as a separate volume.
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User error codes
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List of User Error Codes
No.
Tx/Rx
Description
#0001
[Tx] Original jam
#0003
[Tx/Rx] The time of copying/sending/receiving one page has exceeded the limit.
#0005
[Tx/Rx] The initial identification time (T0/T1) has exceeded the limit.
#0009
[Rx]
Recording paper jam/Absence of recording paper
#0012
[Tx]
Absence of recording paper in the other party's machine
#0018
[Tx/Rx] Automatic dialing error
#0037
[Rx]
The image memory has exceeded the limit at the time of reception.
#0059
[Tx] The dialed number does not coincide with the connected number (CSI).
#0995/0099 [Tx/Rx] Cancellation of memory communication reservation
T-7-3
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Service error codes
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List of Service Error Codes
No. Tx/Rx
Description
##0100 [Tx] The retry count of the procedure signal has exceeded the limit at the time of
transmission.
##0101 [Tx/Rx] The modem speed differs from that of the other party's machine.
##0102 [Tx] Fallback was not available at the time of transmission.
##0103 [Rx] EOL could not be detected for 5 seconds at the time of reception. (15sec in the
case of CBT)
##0104 [Tx] RTN or PIN was received at the time of transmission.
##0106 [Rx] While waiting for a procedure signal at the time of reception, the signal could not
be received for 6 seconds.
##0107 [Rx] Fallback was not available on the sending machine side at the time of reception.
##0109 [Tx] After DCS was sent at the time of transmission, a signal other than DIS, DTC, FTT,
CFR, and CRP was received, and the retry count of the procedure signal exceeded
the limit.
##0111 [Tx/Rx] Memory error
##0114 [Rx] RTN was sent at the time of reception.
##0200 [Rx] Carrier could not be detected for 5 seconds while receiving an image at the time of
reception.
##0201 [Tx/Rx] DCN was received in a procedure other than a normal binary procedure.
##0224 [Tx] An error occurred in the communication procedure signal.
##0228 [Rx] The management information of the image was abnormal.
##0232 [Tx] Encode error
##0237 [Rx] Decode error
##0261 [Tx/Rx] A system error occurred.
##0280 [Tx] The retry count of the procedure signal has exceeded the limit at the time of
transmission.
##0281 [Tx] The retry count of the procedure signal has exceeded the limit at the time of
transmission.
##0282 [Tx] The retry count of the procedure signal has exceeded the limit at the time of
transmission.
##0283 [Tx] The retry count of the procedure signal has exceeded the limit at the time of
transmission.
##0284 [Tx] DCN was received after TCF was sent at the time of transmission.
##0285 [Tx] DCN was received after EOP was sent at the time of transmission.
##0286 [Tx] DCN was received after EOM was sent at the time of transmission.
##0287 [Tx] DCN was received after MPS was sent at the time of transmission.
##0288 [Tx] After EOP was sent, a signal other than PIN, PIP, MCF, RTP, and RTN was
received.
##0289 [Tx] After EOM was sent, a signal other than PIN, PIP, MCF, RTP, and RTN was
received.
##0290 [Tx] After MPS was sent, a signal other than PIN, PIP, MCF, RTP, and RTN was
received.
Summary of Contents for 1750
Page 12: ...Update Firmware XXV Volume Control XXV Backup Data XXVI...
Page 17: ...1 1 Product Overview Product Overview Product Lineup Features Specifications Parts Name...
Page 235: ...7 7 Error Code Error Code Overview Error Code Jam Code Alarm Code...
Page 250: ...8 8 Service Mode Service Mode Outline Details of Service Mode...
Page 333: ...Service Tools General Timing Chart General Circuit Diagram List of User Mode Appendix...
