W H I S T L E R S A U N A
Troubleshooting
PROBLEM
1. Power indicator light not on
or beeping sound coming from
sauna
2. Function indicator light not on
3. Infrared Heater will not heat up
4. Sauna room not maintaining
correct temperature
5. Burning smell
6. The light not working
EXPLANATIONS
• Power cord is not plugged-in
• The fuse is burned out
• Check or replace the fuse.
• Check temp probe in correct location
• The corresponding indicator light is
broken or burned out.
• The wiring or some electronic
component in the circuit has failed
• The heater is broken its life will be
shortened gradually from excessive use.
• The fuse is burned out.
• The wiring connection for the heater is
loose or in the wrong location.
• The circuit board is not functioning.
• Problem with heater.
• Incorrect setting on control panel
• The temperature sensor wire may be
loose or broken.
• Circuit problems causing burning of
components in the electrical system.
• The light bulb is burned out.
• The bulb is not secured in the base
• The socket is broken.
• Problems with electrical control panel.
SOLUTIONS
• Check for power to the outlet.
• Check connection between power cord and main
control unit.
• Remove temperature sensor and reinstall
• Repair or replace the control panel.
• Repair or replace what has failed in that circuit.
• Replace with a new heater of the same specifications.
• Check or replace the fuse.
• Check it, and reconnect tightly.
• Check power output on the circuit board
• See item #3
• Power sauna off and on to reset
• Check sensor wire connection and condition.
Check to see if sensor head is visible inside the sauna
• Unplug sauna, check the voltage.
• Call your local service technician
• Replace light bulb.
• Make sure the bulb is tight enough to make
good contact in the light fixture.
• Replace it.
Safety
Please read all health and safety instructions.
1. This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities or
lack of knowledge or experience, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
2. Children should not be permitted to play in or with the appliance.
3. If the supply cord is damaged it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.
4. Cleaning of this infrared sauna by steam cleaners, high pressure
cleaners or spraying water is not allowed.
5. Do not cover Infrared Emitters. Covering the infrared heaters
causes fire risk.
6. Before starting the sauna or resetting the timer, check the sauna
to ensure it is in safe condition and not occupied.
7. Individuals who may be at risk from hyperthermia, such as
individuals suffering from cardiovascular disease, should seek
medical advice before use of sauna.
8. If you experience reddening (erythema) of the skin lasting more
than a day after exposure to infrared radiation, exposure should
not be repeated and medical advice should be sought to prevent
development of erythema ab igne.
9. If you are a person with sensitivity to heat or under the influence
of alcohol or tranquilisers you should not use an infrared sauna.
10. When installing and using the sauna, basic safety precautions
should always be followed.
11. Infants, pregnant women and elderly people suffering from any
medical condition directly related to temperature should consult
their health care professional before using the sauna.
12. Persons using medications should consult their health care
professional before using the sauna.
13. Never sleep inside the sauna while the unit is in operation.
14. DO NOT use any type of chemical cleaning agents on the interior
or exterior of the sauna or you will void the warranty.
15. DO NOT stack or store any object on top of or inside the sauna.
16. Dry your hands before handling electrical controls. Never unplug
the power cord or adjust the controls with wet hands or when
you have wet bare feet.
17. DO NOT attempt any repair without consulting the manufacturer
first. Unauthorized repair attempts will void the warranty
18. If replacement of heaters is required only use original
manufacturers (OEM) parts.
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