Campbell NL200, Instruction Manual

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NL200/201 Network Link Interface
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11. If the above steps do not resolve the issue, please call Campbell Scientific,
for help. Before calling, it would be helpful to do the following:
x
Obtain a detailed description of your network setup including TCP/IP
address, port number, PakBus® settings, and other pertinent
information regarding all of the devices in the NL200’s
communication network.
x
Save a copy of the NL2xx settings (in XML format) using
DevConfig
.
x
Save a copy of the NL2XX event log. This is low-level code that can
be used by Campbell Scientific’s engineering staff to help
troubleshoot the NL2XX. To obtain the event log, the NL2XX must
not be in Bridge Mode. Telnet into the NL2XX using your favorite
telnet program. Once you have logged in, type “eventlog” at the
prompt. Record the date and time that you did this. Copy and paste
the output into a text file.
x
If running NL2xx firmware revision v.4 or greater, you can also type
“eventloga” at the prompt to obtain an ASCII version of the low-level
log. Copy and paste the output into a text file.
x
Once the eventlogs have been copied, you can type “eventlog erase”
at the prompt to clear the log. If you want to add a date to indicate
when the logs were last cleared, you can enter “eventlog erase date”
where date is a string of up to 8 characters.
After calling Campbell Scientific for help, email your network description, the
newly created text files, and the saved XML settings file to the application
engineer you are working with.
10. Attribution
PakBus is a registered trademark of Campbell Scientific, Inc.