Cadillac 2012 Cadillac SRX, Owner'S Manual

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Black plate (12,1)
Cadillac SRX Owner Manual (Include Mex) - 2012
13-12 Customer Information
. *Trip Interruption : This service
is provided if you are prevented
from further usage of your
vehicle while traveling and it
is not possible for the nearest
Cadillac dealership to repair
the vehicle the same day,
requiring the vehicle to stay
at the dealership for a night or
more. If this happens, in addition
to the previously listed services
and prior to confirmation by the
dealership, you are entitled to
choose one of the following
alternatives, within the limits of
existing Roadside Assistance
program guidelines. If the costs
exceed the amount authorized
for these services, you must pay
the difference at the time of
service.
Roadside Assistance
will coordinate hotel
accommodations for all vehicle
travelers for up to two nights.
A rental car will be provided for
up to two days and the vehicle
must be returned to its original
destination, excluding vehicles
with a carrying capacity greater
than 3.5 tons.
Complimentary Transportation: If
you prefer to continue your
trip to the intended destination
or return to your place of
residence, and the trip requires
more than eight hours driving on
the road, transportation for the
driver and passengers by first
class bus or coach commercial
airline will be provided to a
location chosen by Roadside
Assistance, depending on
availability at the chosen
destination. Restrictions apply
based on vehicle specifications.
If you are on the road, taxi
service to the nearest bus
station or airport will be
provided.
. *Complimentary
Transportation for Vehicle
Pick Up
: Transportation to
pick up your vehicle after repairs
are complete. Once the dealer
has reported that the vehicle
has been repaired, Roadside
Assistance will provide bus or
commercial airline one-way
service (subject to availability)
for the person designated by
you to collect your vehicle at
the dealership's location if you
or the designated person are
not in the same town or city
as the dealership.
*These services are not provided
for U.S. or Canada residents. All
services provided in the U.S. and
Canada are at the owner's expense
and will be reimbursed by Roadside
Assistance.