Warranty & Services
Cadex Electronics Inc. warrants the Cadex C7000 and C7000ER Battery Analyzers
against defective materials and workmanship for a period of two (2) years from the
original purchase date.
The warranty does
not cover
•
Any damage due to abusive operation, negligence, accident or improper
installation.
•
Any damage caused by an attempted repair not authorized by Cadex.
•
Cosmetic damage caused by normal wear and tear.
•
External causes of damage such as leakage spills, power fluctuations or
failure, or shipping.
•
Product received without the appropriate model number, serial number or
safety markings.
•
Product used for rental purposes.
Obtaining Warranty Service
1.
Contact Cadex Technical Support. If the service representative has
determined that your product needs to be returned for service or replacement,
the representative will fax or provide a Return Authorization number with the
location of the nearest service center.
2.
Ship the product to the service center with freight, insurance and customs
duties prepaid. Include the Return Authorization number provided by Cadex or
the service center.
All products must be returned with a Return
Authorization number supplied by Cadex or a Cadex service center.
Products returned from warranty service will be sent with freight prepaid by Cadex.
Non-warranty Repairs
Cadex will provide an estimate and will proceed with the repairs only after you have
provided a written authorization or a Purchase Order number. You will also need a
Return Authorization number.
Safety Notice and Warranty 16
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